Name: Medical Alert
Rating: 4.4

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Verified Customer

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Beth B Wright Cherryville, NC

I have had good service with Medical Alert!

3 years ago

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Cheik El khazen Ventura, CA

I am not satisfied with your service. Also you charged me an extra 10$ a month and no service for it

3 years ago

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Linda Shideler Rockledge, FL

Very easy & they respond as soon as it goes off

3 years ago

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Donna Christianson Ferndale, WA

Anytime I've accidently pushed the button, the alarm goes off immediatly

3 years ago

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Sheryl Denver, CO

Great customer service and product quality

3 years ago

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Robin Salisbury, NC

System works great. Service is the best out there.

3 years ago

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Barbara Cammpm Central Lake, MI

Quick reponse to call for help. Very efficient.

3 years ago

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Ingeborg Clare Youngstown, OH

Tends to get in the way during normal daily chores and activities.

3 years ago

Reply from Medical Alert

Hi Ingeborg, Thanks so much for your feedback. Sorry to hear it's in the way, but glad to know you're protected and safe in the event of a fall or accident..

Stay safe,
Alex
Customer Reviews Manager
Connect America Medical Alert

Jan. 26th, 2021

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Verified Customer

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Barbara w. Davis Richmond, VA

very alert to a. Change in my walk,and will right away ask me if I have fallen.

3 years ago

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Verified Customer

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Barbara traylor Hernando, MS

Satisfactory service and response is fast to acknowledge

3 years ago

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Mena Rios

Because of their prompt answers and good monitoring

3 years ago

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Sharon Raines

Very reliable and helpful when called about anything

3 years ago

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Vivian Pedigo

Convenience, dependable and reliable. Very satisfied.

3 years ago

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Donna Blanes

Slow start...instead device was faulty...bu it was replaced quickly!

3 years ago

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Martha Endicott

They offer a quick response and they are easy to contact.

3 years ago

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Barbara Reichart

Feeling of security. Love the flexibility it affords mr.

3 years ago

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Lillie M.Allen Daughter: Barbara J. Hayes

Because of The responding of accidentally called

3 years ago

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Dodie Hyde

The reps are efficient and pleasant to talk to

3 years ago

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Dorothy Sunshine for Roberta Lerner

The company is caring and concerned for their customers.

3 years ago

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Roy

Respond very quickly!! Always pleasant!

3 years ago Edited January 10, 2024

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Brian Tracy

No problems with the response time and good customer service.

3 years ago

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Peter Polk

Necklace too big and heavy bracelet too bulky it is good to know you are covered if you are out

3 years ago

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Debbie Fore

Great customer service and pleasant staff.

3 years ago

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Broddon

When I had a problem the company said they would send a replacement and they didn't do itb

3 years ago

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Diane Smith, caretaker for Lorraine Boyce Seffner, FL

Sales tactics for elderly persons is terrible! They do not understand things over a phone, then the money gets taken out

3 years ago

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Vivian J. Swain Saint Louis, MO

The watch strap is ugly and way too big. The pendant is limited on adjustment around the neck.

3 years ago

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Lucille Berry Norwich, CT

great appliance, very prompt, just love it.

3 years ago

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David Frogner Colfax, WI

I know it works. Follow up has been excellent

3 years ago

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Forest Black Colorado Springs, CO

Medical Alert is easy to use and I feel safer with it.

3 years ago

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Regina

Respond is bang on and customer service is great.

3 years ago

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emma lea sofia Avon, OH

quick answers to my questions. good service

3 years ago

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Imogene Sperl La Verkin, UT

It is easy for people with twisted arthritic fingers to use

3 years ago

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robert gall Milpitas, CA

They seem to be alway's alert when my button goes off

3 years ago

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allen freedman

response time was very quick and people at other end were friendly and nice

3 years ago

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Carolyn Seats

Good quality easy to use service is excellent good value

3 years ago

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R0SALIA HERNANDEZ

PR0FESSI0NAL CARING TEAM AND GREAT PR0DUCT

3 years ago

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bill sailer

quality, reliable operation, phone checks often

3 years ago

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Vanessa mcelroy Ocala, FL

They Always call emergency contact right away

3 years ago

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Dolores Lowery Hollidaysburg, PA

Always available,easy access, good service for the price

3 years ago

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Bernadette Astrella for Rita Balsamo Jay, ME

It goes off accidentally and the medics scare her when they arrive at midnight

3 years ago

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Debbie Padbury

Service is good and merchant divine is excellent

3 years ago

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Dixie Terpstra Grand Rapids, MI

They go above and beyond to help you out.

4 years ago

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Carole Powell, niece

Responded quickly and got help for her and advised family

4 years ago

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Cathy

Reliable. Kind, supportive staff. Some issues with pendant device.

4 years ago

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carol oneill purchased for mom..Beryl Daigle

the pendant is very heavy//cant get mom to wear ,may use the small one .the one for the shower..

4 years ago

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Anne teel

They have always been helpful whenever I've needed them

4 years ago

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James Ward

Very courteous and excellent customer service.

4 years ago

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Cathy Hamilton

New pendant with the fall alert is way too sensitive and seems to go off without cause, so much so that Audrey will not wear it when sleeping.

4 years ago

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Elbert "Bud" McMullin

Sloppy handling of situations that are slightly out of the ordinary. Reps too specialized.

4 years ago

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Anonymous Sparks, NV

It is very convenient and when I accidentally set off my alarm, they call me.

4 years ago