LifeStation

I like the fact that it is very portable but I don't like the fact that in the short time, I have had three units malfunction. However, customer service has replaced them each time. One time they couldn't hear me so they accidentally called the emergency people before they called my cell to confirm. I think it is a good idea and could be a good product, it just need a but of improvement.

Every time I activate it, they're right on the line. I like that it's automatic recharge. They are very quick to respond. It hangs around my neck and it's a little bit heavy but it's not that big and easy to activate. There has been a day where they came out right away. There was a lot of noise around me and my first responder couldn't find it because I was outside watching fireworks and I didn't have my phone so she came and found me. The medical people were on their way to help. They're looking out for me.

They make me feel really secure. So far I've enjoyed LifeStation. They've been right there on the spot if I needed help by chance. I've accidentally hit it and they answer immediately. It went very smoothly when I tested it.

They're always there if I need them. The device is heavy. I've tested it once or twice, especially if I am wearing it and lean up against my table. A man answered and I had no idea it said I was falling so that's good.

They're there for me every time I need them. I've tested it several times and I accidentally set it off sometimes when I'm working and lifting something. They always answer within thirty seconds and ask me I'm alright. I always ask them to tell me my location and they're always spot on.

I've not had to use it as an emergency but I have to test it and they're always right there. The device is ugly. LifeStation is great. It's a great company and a great device.

It went out the other day and I have no idea how it went off. It did come back and everything has been okay.

I've only had to use it a couple of times and it wasn't anything really big but the response was there. The knowledge is there. I had it in my pocket and it must has pushed the button accidentally somehow and the person on the other end was talking to me and I had to find it. It was just by mistake but it was prompt service.

I haven't needed this except once and it didn't work at that time so I can't say it was great.

I had two of them and neither of them ever worked when I needed them. They didn't work either time. When I tested it, I did get somebody but when I needed it when I was out and about it wouldn't work. When I tried to test both of them again, neither one of them worked.

I accidentally pushed the button and they were johnny on the spot calling. It was great service. I wish it wasn't quite so light and plastic looking. Everybody who works at LifeStation is great. The service is wonderful.

I like that when I called they took action. I had bad cramps, I called and they came right away.

They've been very efficient. The device sometimes gets tangled up around my neck. It's very good and very efficient.

They even showed up when there was an accident when my alarm accidentally went off so I'm really pleased with them. Once I accidentally leaned against it and I was outside and didn't hear my machine go off in the house and the paramedic showed up.

We used it a couple of times and it worked really well. Someone was here in a matter of minutes. Any time I had a problem with the machine, I called them and they walked me through and sent a rep out and we got it all set up again. We used the device twice and the emergency squad was at the house within six minutes or so. It was really good.

It hangs around my neck. It's not very stable. I lost the first one and then I lost the other one around my neck.

It's easy to use and recharges easily. I've tested it about three times I believe. The test has worked well and there's always been a good response.

The service is quick. You don't have to wait or get impatient. It works well. I like the pendant I have on my neck. It's small and not scratchy. It goes in and out of the shower with me. I've had it for a couple of years now and it still hasn't broken or gotten any problems. When we tested the device, we got a quick response. I do have one concern because I don't have any kind of lock thing for my door that would hold a key. If the emergency people needed to get in my house, they would have to break my door so I have concerns about that.

I like the fact that it's always there for you. When we tested it, someone answered right away.

I like their quick response. I tested it every month and it works fine. When I needed it, it works terrific.

I have the necklace and a bracelet and I like that really well.

The device is too sensitive. They immediately call the emergency response people and they arrive very quick so that part is very good.

The battery seems to wear out. I knew nothing about the battery, I was ready to get rid of the devices but apparently it was a problem with the battery. It's supposed to recharge automatically. They had to send me a new one.

I like everything about it. It works. It's a good product.

The service is just tremendous. When I had fallen in the bathroom I was out cold and I couldn't find the device around my neck and they were there.

I like that they alert people really fast and on time. It's easy to manage and I love it. I hit the device about four times. One time was by mistake and the others were when my mother in law fell. They came on time to help.

The customer service answers all my questions when I have a problem. They follow up all the time. On Monday I fell and they called me and they came and got me. I think they're wonderful.

I've never really had an issue that I needed to them but I accidentally hit the button and the response was good. This is my second one. My first one I had quit working and I wasn't quite sure when it quit working so I wish there was a better way to know if it wasn't working.

It takes more time by the time you push the button until you're actually talking to a live person. I would have thought it would be a little bit quicker than that. I like that it's hanging out my neck and it's available.

Every situation that I've had they were very helpful and it's worked several times for my mother so I'm happy with the service. My mother already used it. She fell on the floor and didn't get up. The fire department showed up within a few minutes and helped her up and made sure she was okay.

They gave me emotional support. Another company has batteries that never need recharging. As soon as someone comes in to take care of me, I put it on the charger to keep it charged because I try to wear it all the time. I used it one time and they called everybody that was on my list and I had to call them and let them know that they don't have to call everybody. Everybody panicked, even my son up in Northern California. So I had to adjust that but other than that, it's been excellent.

Reply from LifeStation

May 28, 2019

Thanks for the review Patricia! If you ever want to change how your contact list is called please do not hesitate to talk to our 24/7 customer service team.

They've always been very responsive and helpful. The system works well and alerts when she does fall. We use it pretty much every day. We recently were in Fresno and she fell and then they called me and we were able to take care of things. We didn't need to call an ambulance and it was great. I think it's a really good device. I like their service and it's reasonable in price.

Reply from LifeStation

May 28, 2019

Thank you for taking the time to write a review Ellen!

Anytime I need to talk to them, they've been very helpful and very informative answering questions that I have. I find that life station gives is very good for the price that I have to pay every month. Really affordable for me since I'm only on social security and when I was looking at other companies, I found that life station was the best and very affordable for me.

Reply from LifeStation

May 28, 2019

Thank you for taking the time to write a review Colleen! We know that financial troubles can be concerning, and we never wanted something that like to stand in the way of you being protected, so we strive to have the most competitive price that makes you feel you are getting real value out of what you are paying for your service. Thank you again for choosing LifeStation, and we are glad to have you as a member of our family!

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So far I haven't had to use my LifeStation for an emergency - but I'm so depending on it to help me when/if I need it. It's a comfort to know someone will be there for me if needed.

Reply from LifeStation

May 28, 2019

Cyndi, we’re happy to hear that you’re happy and thank you for taking the time to write a review. It is great to hear that having LifeStation brings you greater peace of mind. Thank you for sharing your thoughts with us!

I am a new client and so pleased with the pendant and charging station. Had another service for several years but they never updated and became quite expensive. I have had a couple of accidental alerts and people were so very kind about it. I have shortened the cord on the pendant so it does not hang low enough to be activated by the edge of my desk! God quick responses to alerts.

Reply from LifeStation

May 24, 2019

Thank you for the review Sharon! Accidental activations happen quite often in this industry, so our monitoring specialists are very aware of this and make sure to treat each situation as professionally and cordially as possible. Thank you for being a member of the LifeStation family.

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bery happy with response to your help. would recomen to any one

Reply from LifeStation

May 23, 2019

Thank you for taking the time to write a review Phyllis!

Whenever I push the button or need help, they're always there to talk to me. It's handy to have. I tested it and the response was well received.

Sometimes when I accidentally hit the button, the service is great. They are always on the ball to get that shut off so I don't have anybody coming out. I have the one that goes around my neck. I like it, but the thing that I don't like is that sometimes it goes around my neck tight and I don't know how to fix that. I've tested it and it's very responsive, like right away. It goes into the reset mode and no problems whatsoever. I have had it where I didn't get back to the station itself and I had my daughter calling, my neighbor calling, and it responded really fast.

I like that you can set the reset button if it was an accident that it went off.

Every time I checked it, they've always been there for me. Life Station has always worked for me when I check it.

I travel a lot and I tested it out to see if the GPS is right on and it is. The device works very well.

The customer service always quick to call back and alerts me if I'm not there and text me. I wish it had a flashing light because my parents are hard of hearing and my mom fell once and had to press the button and my dad didn't know because he couldn't hear it. We try to regularly test it and everybody is very nice.

Reply from LifeStation

May 24, 2019

Thank you for taking the time to write a review Debra! I will pass this feedback on to the relevant parties to see if we can work on something to ensure that even those that are hard of hearing will be aware that the device had been activated.

Every time I tested it, it just worked fine. I kind of quit testing it but I might start again.

I've accidentally tested it several times when I pressed the button and I just go over and turn it off.

I check it every month and let them know everything is working properly. They are very cordial and supportive. They're very alert, very attentive. The device is properly answered. I accidentally hit it one time and right away I got service which is a plus with me.

They always answer my questions immediately. They gave me everything I needed to fix any problems I had quickly and always within a timely manner. It was difficult for my father who is 94 to push the button. It was always difficult getting it to work. You push it several times to get it to work. Every time I had a problem with the charger, they quickly sent me a new one.

I've only used it once but it's responsive. I tested it when I first got it and then later I had to use it because I had fallen and couldn't get up.

LifeStation is a good company from what I know. The quality of the device is very good.

I was in Florida and felt that it was very useful. I called and the EMS came running. Every time that I've knocked it by mistake, I've used it and it's been very very good.

They give you support if you have any questions or whatever. They have good answers for you. It's around my neck and it provided me with very good safety. I used it once and thank goodness I had it. I enjoy it very much. I took it and pushed the middle button and the police and fire department and ambulance came out and helped. I hurt myself very badly and so I had to have extra help.