Florida Health Alert and Smart Home is a mobile medical alert system that is waterproof and GPS-enabled. The company is based out of The Villages, Florida and has been in business since 2001. The completely mobile medical alert system is ideal for seniors who live an active lifestyle and for seniors who have served in the military.

Florida Health Alert and Smart Home's Family Response packages (unmonitored) give customers the option to send alerts to only family members. Many families choose this option to avoid the unnecessary over-response of EMS and Fire associated with the traditional monitored options.

The company also offers synced Chit Chat Packs that give couples the ability to communicate directly with each other through their two individual Florida Health Alert and Smart Home devices.

The Good

  • Low Price
  • Unlimited Range
  • No Contract
  • Discounts Available

Low Price

The Florida Health Alert and Smart Home system starts at the low price of $19 per month, which is one of the lowest prices available on the market. Most medical alert systems will cost double that price.

Unlimited Range

Most medical alert systems will operate based off a range that the pendant can communicate with the base unit. With Florida Health Alert and Smart Home, the base unit and pendant are essentially the same device. The device is also GPS-enabled so you can take it anywhere and emergency personnel can pinpoint your exact location. This is ideal for seniors who live an active lifestyle.

No Contract

There are no contracts when it comes to Florida Health Alert and Smart Home. Just pay month to month. This means that you aren't locked into using the product for several years and there aren't any contract buy-outs. Whenever you feel like you're done with the product, canceling your agreement is simple and hassle-free.

Discounts Available

Florida Health Alert and Smart Home offers discounts to AARP members, individuals with disabilities, veterans, families of veterans, first responders, and nurses. Call a company representative to learn more.

The Bad

  • Equipment Fee
  • 12-Month Warranty

Equipment Fee

If you require free equipment,Florida Health Alert and Smart Home gets dinged here. Florida Health Alert and Smart Home does not fall in line with the rest of the industry when it comes to the free loaned/returned/re-loaned equipment business model. Their position, “We are EMTs, and we protect our patients and customers with fresh latex gloves, new respiratory masks, new IVs and your new Florida Health Alert and Smart Home system.”

12-Month Warranty

While it's better to have some warranty than no warranty at all, Florida Health Alert and Smart Home only offers a 12-month warranty while top competitors will offer a lifetime warranty on most equipment.

View Best Medical Alert Companies

The Bottom Line

Florida Health Alert and Smart Home offers a versatile and mobile medical alert system that will appeal to active seniors with its GPS compatibility. The Florida Health Alert and Smart Home device also offers one of the lowest prices that is available on the market. However, there is a one-time equipment purchase for guaranteed new equipment and no after-service equipment return hassles. If you served in the military, are related to a veteran, or are an AARP member, the added discount will be an added incentive to give Florida Health Alert and Smart Home a try.

View Best Medical Alert Companies

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User Reviews

Star Rating

4.9
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77 Reviews

Review Breakdown

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Chris
September 9th, 2019 DETAILS
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The customer service reps have always been helpful and the owner - Scott - has gone out of his way to accommodate us.

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Reply from Florida Health Alert and Smart Home

Sep 10, 2019

Hi Chris, Thank you for sharing your experience with our services. Hope all is going well with you. Best, Scott

Verified Customer

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Nancy Smith
August 29th, 2019 Sun City, AZ DETAILS
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The ability to speak to a live operator if there were an emergency. Also, this device is not so sensitive that it triggers a false alarm.

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Reply from Florida Health Alert and Smart Home

Aug 31, 2019

Hi Nancy, Thank you for sharing your experience with your RescueTouch. Hope all is going well with you. Best, Scott

Verified Customer

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Anthony Laudadio
August 26th, 2019 DETAILS
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Quick reliable service. The product has never failed yet. We are notified immediately.

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Reply from Florida Health Alert and Smart Home

Aug 27, 2019

Hi Anthony, Thank you for sharing your experience with us. Hope all is well. Best, Scott

Verified Customer

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Bob Sutphin
August 26th, 2019 DETAILS
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Excellent customer service, quality, trustworthiness, etc.

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Reply from Florida Health Alert and Smart Home

Aug 27, 2019

Hi Bob, Thank you for sharing a few thoughts on RescueTouch. Hope all is great with you. Best, Scott

Verified Customer

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Lee Phipps
August 26th, 2019 DETAILS
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Consistently ready to help. Always charged. The few times I've dropped it, someone called immediately to see whether I had a problem.

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Reply from Florida Health Alert and Smart Home

Aug 27, 2019

Hello Lee, Thank you for sharing your experience and the 5-star review. Hope you're doing well. Best, Scott

Verified Customer

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Kathy Bilello
August 26th, 2019 DETAILS
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Highly recommend rescue touch because it is a good value and we received excellent service.

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Reply from Florida Health Alert and Smart Home

Aug 27, 2019

Hi Kathy, Thank you for the recommendation and the 5-star review. Hope you're doing great! Best, Scott

Verified Customer

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Bernie
August 26th, 2019 DETAILS
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No problems and have heard several times from them as to usage and haven't needed except for testing

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Reply from Florida Health Alert and Smart Home

Aug 27, 2019

Hi Bernie, Thank you for taking the time to share a few words about your experience with RescueTouch. Hope your doing great! Best, Scott

Verified Customer

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Janet Haskell
August 26th, 2019 DETAILS
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So nice to have an alert that doesn't involve outsiders. Makes Mom more likely to push the button if she knows it won't mean ambulance. Allows us to determine if EMT's are needed

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Reply from Florida Health Alert and Smart Home

Aug 27, 2019

Hi Janet, Thank you for sharing your specific benefit of our Family Response packages. Hope you and your mom are doing great! Best, Scott

Verified Customer

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Steve Taylor
August 19th, 2019 Savannah, GA DETAILS
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easy for mom to use easy for us to call her and hear

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Reply from Florida Health Alert and Smart Home

Aug 19, 2019

Hi Steve, Thank you for sharing a few words on your experience with your mom's RescueTouch. Hope you are both doing great. Best, Scott

Verified Customer

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Paula Smith
August 19th, 2019 Chandler, AZ DETAILS
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They were very good to do business with and kept their word on every thing they advertised

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Reply from Florida Health Alert and Smart Home

Aug 19, 2019

Hi Paula, Thank you for a sharing your experience with us. Hope you are doing well. Best, Scott

Verified Customer

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Marian J.
August 19th, 2019 Jacksboro, TN DETAILS
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Enables piece of mind when can't be at home with parent struggling with dementia.

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Reply from Florida Health Alert and Smart Home

Aug 19, 2019

Hi Marian, Thank you for sharing a few words about your parent's RescueTouch. And thanks for the 5-Star review. Hope your family is doing well. Best, Scott

Verified Customer

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Lynne Grill
August 19th, 2019 Milwaukee, WI DETAILS
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Dad accidentally pushed the button and the response from Rescue Touch was immediate and polite. Provides me with peace of mind knowing that dad will be helped in an emergency.

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Reply from Florida Health Alert and Smart Home

Aug 19, 2019

Hi Lynne, Thank you for sharing your experience with our response to your dad's "testing". Hope you and he are both doing well. Best, Scott

Verified Customer

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Judith Seyffert
August 19th, 2019 Sun City, AZ DETAILS
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Easy to use, adaptable to different needs, affordable.

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Reply from Florida Health Alert and Smart Home

Aug 19, 2019

Hi Judy, Thank you for a few words and the 5-star review. Hope all is well. Best, Scott

Verified Customer

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John
August 19th, 2019 Nashville, TN DETAILS
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RescueTouch provided all of the functionality desired in a simple easy to use hassle free package.

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Reply from Florida Health Alert and Smart Home

Aug 19, 2019

Hi John, Thank you for sharing your thoughts on our service, and for the 5-Star review. Hope you're doing great! Best, Scott

Verified Customer

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Janice Hill
August 19th, 2019 San Antonio, TX DETAILS
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They provide a portable device that keeps track of my active elder father and gives me comfort knowing that we can find him or he can let us know if he gets in a bind or trouble and unable to use a phone.

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Reply from Florida Health Alert and Smart Home

Aug 19, 2019

Hello Janice, Thank you for sharing your experience with our GPS functionality. Hope you are all doing well. Best, Scott

Verified Customer

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GaryD
August 19th, 2019 Fredericksburg, VA DETAILS
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Their device works well and is easy to use. Unlike other companies who use high pressure sales and auto-renewing contracts with a limited time window to cancel, customer service is excellent and fair.

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Reply from Florida Health Alert and Smart Home

Aug 19, 2019

Hi Gary, Thank you sharing your experience with our customer service and customer-friendly polices. Hope you are doing well. Best, Scott

Verified Customer

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B
August 19th, 2019 Cape Girardeau, MO DETAILS
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Needed device that used AT&T network. Works well.

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Reply from Florida Health Alert and Smart Home

Aug 19, 2019

Hello B, Thank you for a few words and the 5-Star review! Best, Scott

Verified Customer

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Vanessa
August 13th, 2019 Keymar, MD DETAILS
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We got exactly what we needed with the help of customer service. The device contacts us directly. It is for my father in law who lives close by. He can't operate a cellphone so this device was perfect. He just pushes a button and the device calls us on our cellphone.

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Reply from Florida Health Alert and Smart Home

Aug 13, 2019

Hi Vanessa, Thank you for sharing your experience with your father-in-law's RescueTouch. Best, Scott

Verified Customer

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Tomie Rogers
August 13th, 2019 Peoria, IL DETAILS
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The system never failed me, and if it did, it was through my own fault. I loved that I could program to text/call my phone number rather than 911 and although I didn't use it, the GPS feature is fantastic!

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Reply from Florida Health Alert and Smart Home

Aug 13, 2019

Hi Tomie, Thank you for your review of RescueTouch. Best, Scott

Verified Customer

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Sharon
August 13th, 2019 Salamanca, NY DETAILS
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My mother could contact a family member if something happened. She even felt better having family walking in the door at the time of need and not a stranger.

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Reply from Florida Health Alert and Smart Home

Aug 13, 2019

Hi Sharon, Thank you for sharing a few words about your mom's experience with her RescueTouch. I hope you're doing well. Best, Scott

Verified Customer

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Sandi
August 13th, 2019 Taylors, SC DETAILS
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Superb customer service! Easy to use technology. Buttons look nice with unique design and fun colors.

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Reply from Florida Health Alert and Smart Home

Aug 13, 2019

Hi Sandi, Thank you for sharing a few words about your RescueTouch. We love the 5-Star review! Hope you're doing great! Best, Scott

Verified Customer

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Sabrona
August 13th, 2019 Ecorse, MI DETAILS
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They keep us informed of any changes in the company that will affect the users. And I love that there are multiple levels of service. We choose this company because their service offers GPS location of the monitor. That way if there is an issue with my father outside the home we know where he is at. Another amazing feature is that one level of service will call or text us if my dad hits the button. And can actually pick the people it notifies.

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Reply from Florida Health Alert and Smart Home

Aug 13, 2019

Hi Sabrona, Thank you for the 5-Star review! Hope you and your father are doing great. Best, Scott

Verified Customer

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Ramona Dutter
August 13th, 2019 Kalispell, MT DETAILS
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The Customer Service was very helpful when we first got the Rescue Touch and answered any questions.

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Reply from Florida Health Alert and Smart Home

Aug 13, 2019

Hi Ramona, Thank you for sharing a few words and the 5-Star review! Hope you're doing well. Best, Scott

Verified Customer

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R. Kim Etheredge
August 13th, 2019 Jacksonville, FL DETAILS
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They have done everything exactly as they said ! Outstanding product.

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Reply from Florida Health Alert and Smart Home

Aug 13, 2019

Hi Dr. Etheredge, Thank you for sharing a few words on RescueTouch. Hope you and your father-in-law are both doing well. Best, Scott

Verified Customer

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Peggy R
August 13th, 2019 Jasper, IN DETAILS
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This device functions the way we want it to. We wanted a device that allows our mother to leave the house and still have access to us if she would fall. If she activates it, this necklace device will call up to 5 of us sequentially and she can talk directly to us to let us know what she needs. We have not needed it thankfully, but we have tested it and it works as advertised. It also has a GPS location feature.Our mother doesn't go a lot of places, but it gives her the peace of mind and freedom to do so.

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Reply from Florida Health Alert and Smart Home

Aug 13, 2019

Hi Peggy, Thank you for sharing your experience with your mom's RescueTouch. We're happy to hear she hasn't needed it. We hope you're both doing well. Love the 5-Star review! Best, Scott

Verified Customer

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Nancy Orr
August 13th, 2019 Reynoldsburg, OH DETAILS
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ease of use,easy to charge product, quick response time, fall detection is great

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Reply from Florida Health Alert and Smart Home

Aug 13, 2019

Hi Nancy, Thank you for sharing your experience with RescueTouch. Hope you're doing great! Best, Scott

Verified Customer

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Len DeGiovine
August 13th, 2019 Greenville, NY DETAILS
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this is a very professional customer considerate and cost effective operation.

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Reply from Florida Health Alert and Smart Home

Aug 13, 2019

Hi Len, Thank your for sharing a few words and the 5-Star review. Best, Scott

Verified Customer

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Ken Hoover
August 13th, 2019 Cresson, PA DETAILS
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Ability to have only family members notified instead of dialing 911. Fall notifier does not work as reliably as it should. ATT service not great in all areas.

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Reply from Florida Health Alert and Smart Home

Aug 13, 2019

Hi Ken, Thank you for sharing your experience with your RescueTouch. If I remember right, we spoke on the phone about fall detection. I'll review my notes and give you a call. Our fall detection is unlike others in the industry. To my knowledge, ours is the only one with adjustable sensitivity. Let's take a shot at making yours more sensitive to pickup less significant falls. You're right about AT&T, like a cell phone there's spots of weaker cellular signal. Technology advancements will continue to improve connectivity is those weaker spots. Talk soon, Scott

Verified Customer

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Ken
August 13th, 2019 Bellevue, WA DETAILS
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Great customer service. Sometimes I can call and speak directly with the owner.

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Reply from Florida Health Alert and Smart Home

Aug 13, 2019

Hi Ken, Thank you for the sharing your experience and 5-Star review! Best, Scott

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John Renninger
August 13th, 2019 DETAILS
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Easy to use, keeps me safest is very handy

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Reply from Florida Health Alert and Smart Home

Aug 13, 2019

Hi John, Thank you for the 5-Star review! Hope you're doing great! Best, Scott

Verified Customer

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Johanna Grant
August 13th, 2019 DETAILS
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Everything worked as stated, providing me with some mental relief as far as monitoring my mother's safety (especially at night) was conerned.

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Reply from Florida Health Alert and Smart Home

Aug 13, 2019

Hi Johanna, Thank you sharing your experience with your mom's RescueTouch. Hope you're doing great! Love the 5-Star review. Best, Scott

Verified Customer

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Jan Polastry/Mark Hatfield
August 13th, 2019 Fountain Inn, SC DETAILS
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Rescue touch one of the inventor Scott answered all my questions two times before I bought the device for my brother very informative and through the process after purchasing we had some questions after the fact it has A fall feature so when a patient falls the device instantly calls family members to help first a few times my brother fell slowly which the device didn't detect but then he could press the button when he was on the floor so he did get help .He use the device for four or five months.

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Reply from Florida Health Alert and Smart Home

Aug 13, 2019

Hi Jan, It was great to hear Mark is doing much better. Wish you both the best! Thank you for the 5-Star review. Take care, Scott

Verified Customer

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Jackie Heikkinen
August 13th, 2019 Hancock, MI DETAILS
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It was a product that was easy to use by my father. It did not require a landline or cell phone to operate.It worked the way is was presented. The fall detention was accurate. We had confidence in the product. I discontinued the service when my father was admitted to an assistant living facility after surgury. He has gone home now but with VA benefits he does receive a call device for free. The VA product is dependent on a phone line. There have been two times in a month and a half where my dad did not have service. I am reconsidering going back to the rescue touch product.

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Reply from Florida Health Alert and Smart Home

Aug 19, 2019

Hi Jackie, Thank you for sharing your start-to-finish experience with us. We'd love to have you and your dad back on Team RescueTouch! Come on.. Best, Scott

Verified Customer

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Gina
August 13th, 2019 Oklahoma City, OK DETAILS
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RescueTouch works and also fits my budget, which is not very high.

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Reply from Florida Health Alert and Smart Home

Aug 19, 2019

Hi Gina, Thank you for sharing a few words about your RescueTouch, and for the 5-Star review. Hope you are doing great! Best, Scott

Verified Customer

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Frances
August 13th, 2019 Longmont, CO DETAILS
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The alert works, the company is reputable and honest, as well as personal.

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Reply from Florida Health Alert and Smart Home

Aug 19, 2019

Hello Frances, Thank you for the kinds words. Hope you are doing well. Best, Scott

Verified Customer

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Chuck Williams
August 13th, 2019 Bridgewater, VA DETAILS
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As my mom's mobility began to be questioned, my wife and I reached out to evaluate some of the "medic alert" companies. When we called Rescue Touch, we shared our circumstances with the operator and were transferred to the owner of the company Scott Lepper. Scott walked us through the features of the device and evaluated our needs. I was totally unaware that the technology existed to have my mom's device call me OR call 911. A great feature by the way. My mom can call using this device and I can call her as well. This way, I can make the determination as to her condition before 911 is called and emergency services are rendered. My mom is even thankful for this feature in that she sometimes "can't find her phone". Thank you Rescue Touch and Scott Lepper for alleviating my mom's concerns, as well as our own.

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Reply from Florida Health Alert and Smart Home

Aug 19, 2019

Hi Chuck, Thank you for sharing your experience with your mom's RescueTouch. Hope you, Cindy, Ruby and the boys are doing well. And thanks for the 5-Star review! Best, Scott

Verified Customer

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Betty Braun and Jim Bowen
August 13th, 2019 Appleton, WI DETAILS
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The service works well. Customer service has been very good.

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Reply from Florida Health Alert and Smart Home

Aug 19, 2019

Hi Betty, Thank you for sharing a few thoughts on your experience with our services. Hope you are all doing great! Best, Scott

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Mary C.
February 14th, 2019 Falls Church, VA DETAILS
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Rescue Touch offers a top notch AND unique product and their service backing it up is equally impressive. After much research, the feature that stood out to me was the ability for me (and others) to call my blind mom through the pendant! And, she can call me directly at the touch of a button. This feature eliminated her reluctance and has been a boon when I’m running late or she wants a quick word. What I didn’t know, when doing my research, was that Scott and his entire staff are absolutely dedicated, competent and caring. Service is instantaneous, and, when every second can count, this is crucial. In addition, when the SOS button is activated, my brothers and I get instant alerts and can call mom on the pendant! If the company can’t reach mom on the pendant, they call her landline, then my cell. We had one incident when they couldn’t talk to anyone to confirm that mom was ok - EMTS were there in 9 minutes. Would love to see a watch version, as mom has a lipoma on her neck . We replaced the lanyard with one made from cotton yarn. We have had this system for over a year now and recommend it highly.

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Reply from Florida Health Alert and Smart Home

Jul 22, 2019

Hello Mary, We're always interested in hearing how the RescueTouch is being used in unique circumstances such as yours. Thank you so much for the review. Best, Scott

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Shannon C
February 4th, 2019 Lady Lake, FL DETAILS
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I researched A LOT of medical alert companies and learned that RescueTouch has a really unique feature that sets it apart from the rest. You can set it up so it will contact family or friends rather than instantly calling 911. This was very important to my Mom, who is extremely private and didn't want ambulances, fire trucks, and paramedics coming if she fell and just needed a little help . The owner of the company is also super nice and knowledgeable, and you can tell when you speak to him that he truly cares about his clients. RescueTouch definitely deserves 5 STARS.

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Reply from Florida Health Alert and Smart Home

Jul 22, 2019

Hello Shannon, Yes, your mom is certainly interested in guarding her privacy. We hope both of you are doing great! Thank you for the kind words. Best, Scott

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Kay Smith
November 12th, 2018 Sandy, UT DETAILS
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I cancelled directly with the owner and via email and they are still charging my mother who is now in a care facility. If you sign up you will be charged and they will not return calls to cancel, there is really no way to get a hold of this company, it's ridiculous. BUYER BEWARE!!!

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Reply from Florida Health Alert and Smart Home

Jul 22, 2019

Hello Hollie, I apologize for the trouble you had contacting me. To my knowledge everything you requested is now in order. You are certainly invited to add additional comments about the outcome. We hope both you and your mom are doing well. Best, Scott

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Angela Freeman
April 10th, 2018 Clover, SC DETAILS
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Scott at Rescue Touch was so patient and helpful! I enjoyed working with him. All of our conversations were informative and I did not feel sales pressure from him. He made sure to answer all of my many questions and put my mind at ease that we were ordering the right thing for my aging parents.

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Reply from Florida Health Alert and Smart Home

Jul 22, 2019

Hello Angela, We hope your family is doing well. Thank you so much for the review. Best, Scott

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Carol
February 23rd, 2018 Tampa, FL DETAILS
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We bought this for my 91 year old mother, who lives alone. The most important feature for us is that it will call preprogrammed numbers to family prior to calling 911, which in our case assured that she will actually use the device. Our past experience has been that she didn’t want to risk “bothering” strangers in the event of an emergency, so refused to use anything like this! To date we have received one call, after she forgot that the device was in her pocket and threw her slacks on the floor. It worked perfectly! Great pricing and service. Love it!

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Reply from Florida Health Alert and Smart Home

Jul 23, 2019

Hi Carol, Your mom's desire to not bother strangers (a.k.a. 9-1-1 operator, fire department, and EMS) is very common. Before we developed the current RescueTouch offering Family Response, we would hear stories of mom's avoiding the push of their traditional systems, and instead, staying on the floor for upwards of five hours because they knew their son comes over at the end of his work day. Thank you for sharing your personal experience. Hope all is well. Scott

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Karen Arft
January 25th, 2018 Bradenton, FL DETAILS
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Only used once, a chain I was wearing hit the button so wasn't for an emergency. But they answered quickly but I couldn't hear them so when I wasn't getting through, they called on the phone. Was very nice about the false call and made sure I was alright.

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Reply from Florida Health Alert and Smart Home

Jul 23, 2019

Hello Karen, Thank you for sharing your personal experience with your RescueTouch. Hope all is well. Best, Scott

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Laurence
January 8th, 2018 Belmont, MI DETAILS
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We need a system that would function for my Mom where ever she walked. At 87yrs old she still moves fast and knowing she has the Rescue Touch around her neck, we and my 90yr old Dad feel more confident about her walking alone.

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Reply from Florida Health Alert and Smart Home

Jul 23, 2019

Hello Laurence, Thank you for sharing your personal experience with your mom's RescueTouch. Hope all is well. Best, Scott

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R Stancil
December 27th, 2017 Cumming, GA DETAILS
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Nothing but good things to say about Rescue Touch and our experience with their service over the past year. I found the company through online research and they had he technology I wanted for my elderly Mother who needs "backup" if I am away for a few hours. She has used the button once to get assistance for a fall, and it worked perfectly to reach the local 911 center. On the tech side, I liked Rescue Touch over the other available options because it is cellular based and directly contacts 911. The pendant itself is small and acceptable to my Mother who was very picky with what she would wear. While she has not tried this in the shower, it seems to be properly built to handle normal splashes of water. The other big plus is that this is a small self-contained unit that does not use a "base station" like so many others systems do. What's the point of having the call button around your neck if you have to be within talking/hearing distance of a base station in another room? The cost of the service is also very reasonable as compared to other options, and being cellular can be taken wherever the wearer goes. Highly recommended, and I am very glad I chose Rescue Touch.

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Reply from Florida Health Alert and Smart Home

Jul 23, 2019

Hello Robert, Thank you for sharing your personal experience with your mom's RescueTouch. Hope all is well with you and your mom. Best, Scott

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Carl
December 27th, 2017 McLoud, OK DETAILS
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Was delivered quickly and has very good coverage. Luckily have not needed it for an emergency but I know I can reach my mom anytime as I have used it to contact her when she wouldn't answer her phone. I like the advance notifications on the billing too.

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Reply from Florida Health Alert and Smart Home

Jul 23, 2019

Hi Carl, Thank you for sharing your personal experience. Like you, many of our families love the capability of calling their parent through the RescueTouch. Hope all is well. Best, Scott

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Jim Bredemeyer
December 21st, 2017 Springfield, IL DETAILS
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Rescue Touch has brought peace of mind to my family. With the option to call EMS or family members based on the need, non emergencies can be handled promptly with minimal inconvenience and cost. Rescue Touch has more than paid for itself.

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Reply from Florida Health Alert and Smart Home

Jul 23, 2019

Hi Jim, Thank you for sharing a review of your dad's RescueTouch. Hope all is well with you and your mom and dad. Best, Scott

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Doug Cox
December 21st, 2017 Downingtown, PA DETAILS
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Living alone, having Rescue Touch as my in home helper in case of an emergency, puts my family at ease. My three contacts have already called because of a button which I pushed by mistake. I do feel secure knowing help will be on the the way if I should fall.

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Reply from Florida Health Alert and Smart Home

Jul 23, 2019

Hello Doug, Thank you for the review of your RescueTouch. Hope all is well. Best, Scott

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JoAnn Myers
December 21st, 2017 New Market, MD DETAILS
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This was purchased for my 85 year old sister-in-law, who is in pretty good health but lives alone since her husband passed away. It provides peace of mind for the family. I love the feature that we have the option to contact family members first instead of going straight to the EMT's. Also love the option of being able to call her Rescue Touch directly if we can't get an answer on her cell phone.

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Reply from Florida Health Alert and Smart Home

Jul 23, 2019

Hello JoAnn, Thank you for sharing your personal experience. Your 3 reasons for loving the Family Response package are the exact top 3 benefits I speak about when speaking with an inquiring family. Hope all is well. Best, Scott

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Mark Bray
December 20th, 2017 Allentown, PA DETAILS
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Excellent product and customer service.

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Reply from Florida Health Alert and Smart Home

Jul 23, 2019

Hello Mark, Thank you for sharing a few words. Best, Scott