Medical Guardian Receives Best Company’s 2022 Expert’s Choice Award

Kaitlyn Short

Last Updated: September 14th, 2022

Description of expert's choice award also found in the text below

August 2022 — Best Company recently announced that Medical Guardian received the 2022 Expert's Choice Award.

About the Expert’s Choice Award

Every year the Best Company vertical expert highlights one company that they think stands out among competitors, regardless of overall category ranking. 

With over 14,500 customer reviews on BestCompany.com, Medical Guardian claims the position of our medical alert expert’s choice because of its top-rated equipment, innovative medical alert solutions, and outstanding online reputation. 

About Medical Guardian 

  • Best Company User Star Rating — 4.5/5 stars
  • Maximum Range from Base Station — 1,300 feet
  • Year Founded — 2006

Medical Guardian offers top-rated, high-quality medical alert equipment for those who need emergency protection on the go as well as at home. Founded in 2006, Medical Guardian has an established reputation for excellent customer service and reliable technology. The company’s monitoring centers are CSAA Five Diamond certified, ESA Security certified, and UL listed. Customers enjoy SOS monitoring 24 hours a day and 7 days a week. With a 4.5 out of 5-star rating, Medical Guardian has consistently held one of our top-rated spots on BestCompany.com. 

Customers can expect transparent pricing and services with no setup fees or long-term contracts. Monthly moving prices start at $29.95 per month. Medical Guardian offers several equipment packages for those who prefer an at-home system or a mobile device. The company recently released a new medical alert smartwatch called the MGMove that tracks basic health metrics and makes emergency calls. Medical Guardian also offers fall detection on most plans for an additional $10 per month. 

Company insight 

“Medical Guardian is honored to be recognized by Best Company as an Expert’s Choice Award winner in the medical alert systems category. This accolade is a testament to the work of dedicated employees. We are driven by our mission to ensure customers continue living a life without limits,” said Geoff Gross, CEO and Founder of Medical Guardian. 

“Every 11 seconds, 1 in 4 Americans aged 65+ experience fall-related injuries that require medical attention. Our innovative devices are created to protect our customers in the event of a fall or other medical emergency. Since our partnership began with Best Company in 2016, Medical Guardian has been able to protect over 32,000 lives through our top-rated, innovative devices, and award-winning customer service. We look forward to continuing our partnership with Best Company and protecting more lives.”

Experience and accreditation 

Medical Guardian has received multiple awards and recognitions for achievements on Best Company. Here are some of the awards Medical Guardian has received in the last year: 

  • 2022 Customer Love Us Award — The Customers Love Us Award from Best Company is presented to companies that have a minimum of 50 5-star reviews on their company profile. (See full press release)
  • 2022 Great Quality Award — The Great Quality Award is given to companies that have a minimum of 50 reviews with an average quality sentiment of over 4 out of 5 stars.
  • 2022 Great Value Award — The Great Value Award is given to companies that have a minimum of 50 reviews with an average value sentiment of over 4 out of 5 stars. 

Medical Guardian reviews

Eighty-seven percent of Medical Guardian reviewers gave the company a four-star or five-star rating. We conducted a review of these reviews given within the last two weeks to pinpoint current company highlights. 

In our review, 41 percent of these reviews mention the rapid response time when an emergency response request was activated. Thirty-five percent of these reviews highlighted Medical Guardian’s customer service characterizing the staff as courteous, patient, and helpful. Thirty-two percent mentioned the quality of equipment, ease of use, and reliability. Other common themes related to the pendants being waterproof and portable. Others noted that their equipment and plan seemed affordable. 

Here’s a recent positive review from a happy customer:Positive review of Medical Guardian

The bottom line 

Every second counts when it comes to emergency response. Finding a company to trust with your life or the life of a loved one matters. Evident in its customer reviews, Medical Guardian has shown to be a trusted and reliable company for many seeking independence and peace of mind.  If you are thinking about purchasing a medical alert system, we suggest looking into Medical Guardian to see if it’s a good match for you. 

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