2022 Customers Love Us Award Medical Alert Recipients

May 2022 — Best Company recently announced the 10 medical alert companies that earned the Customers Love Us Award in 2022.

About this award

The Customers Love Us Award from Best Company is presented to companies that have a minimum of 50 5-star reviews on their company profile. 

Companies did not have to apply for this award. Companies were selected for this award based on their ability to meet the designated qualifications. Five-star reviews from these companies often focused on quality products and services, quick response times, affordable pricing, and superior customer service. 

Award recipients

The companies listed below are the recipients of the 2022 Customer Love Us Award. These companies are not listed in any particular order.

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MobileHelp

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14,585 User Reviews

• Free Overnight Shipping
• $200 Visa Gift Card for Referring a Friend
• 30-Day Risk-Free Trial

With over 15 years of experience, MobileHelp is a leading provider of medical alert technology. Based in Boca Raton, Florida, the company offers a variety of medical alert systems with no activation or equipment fees, no long-term contracts, and a lifetime warranty on all equipment.

Medical Guardian

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16,067 User Reviews

• Track Location and Chat with Your Care Circle Online
• Slimmest and Lightest Device on the Market
• Free Lockbox + Free Medical Alert Pendant

Medical Guardian enables safe and independent living with its mobile and at-home medical alert equipment. Since 2006, Medical Guardian has been producing top-rated, high-quality equipment ranging from fall detection pendants to multi-functional smartwatches.

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Florida Telehealth

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79 User Reviews

• Mobile Device with Unlimited Range
• Lifetime Pricelock
• No Activation Fees

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Flordia Telehealth offers a completely mobile medical alert system with the option for professional monitoring. Customers have the unique option to send alerts to only family members.

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LifeFone

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108 User Reviews

• Affordable Monthly Monitoring Plans
• Price-Lock Guarantee
• Spouses Protected for Free

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Since 1976, LifeFone has been offering reliable and affordable medical alert systems that work at home and on the go. LifeFone products are often recommended by hospitals, home health care providers, and geriatric care managers.

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One Call Alert

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991 User Reviews

• Widely Recognized for Excellence in Customer Support
• Lifetime Guarantee Plan Pricing
• Free Shipping on Most Plans

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Based in Houston, Texas, One Call Alert is a widely recognized medical alert provider that offers quality service, top-of-the-line equipment, and affordable plans. Customers can choose between an in-home landline, in-home wireless, or a mobile device.

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BlueStar SeniorTech

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89 User Reviews

• 30-Day Money-Back Guarantee
• CSAA Certified
• Limited Range of 600 Feet

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BlueStar SeniorTech is a veteran-owned and operated company that offers in-home and on-the-go medical alert options. Headquartered in Washington, D.C., BlueStar SeniorTech offers U.S.-based monitoring in every state.

Medical Care Alert

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162 User Reviews

• Three Subscription Service Plans
• 30-Day Risk-Free Trial
• Price-Lock Guarantee for Life

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Medical Care Alert is a Michigan-based, family-owned company that offers six medical alert plans with the option to add fall detection. The company does not have any long-term contracts, activation fees, or installation costs.

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Medical Alert

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2,144 User Reviews

• 30-Day Risk-Free Trial
• No Upfront Fees or Minimum Service Contract
• No Equipment Charges or Activation Fees

Medical Alert is one of the largest and most trusted medical alert system providers in the industry. For over 18 years, Medical Alert has offered a clean and transparent shopping experience and quality customer service.

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GreatCall

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451 User Reviews

• No Contracts or Cancellation Fees
• Fast Response Time
• Cellphone and Medical Alert Device in One

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Founded in 2006, GreatCall offers an all-in-one mobile medical alert device that can be used all over the country. Monitoring fees start at just $19.99 with no long-term contracts.

LifeStation

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2,504 User Reviews

• Try Our New Smartwatch with 30 Day Money-Back Guarantee
• Coverage on the Nation’s Most Powerful 4G LTE Network
• Exclusive Offer: Call Now for a Free Month of Service

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With over 45 of experience, LifeStation offers high-quality products and exceptional services evidenced by its overwhelming number of positive customer reviews. LifeStation’s systems have an impressive battery life of up to five days.

Customer service note

Medical alert providers with high customer review ratings stand out among the audience of interested buyers. In an industry like medical alert systems, customers’ lives and the lives of their loved ones are at stake. Customers need that confirmation that they’ve purchased reliable equipment paired with a responsive monitoring service. 

For those seeking to lead independent and active lifestyles, we recommend these 10 medical alert companies for leading the way in customer satisfaction.