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Maxlend

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7.4

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LAST UPDATED: April 17th, 2024

MaxLend offers installment and short-term loans to residents of 39 states. Installment loans are a great option for those seeking lower interest rates or to build credit, and as a smaller loan provider, MaxLend is a great option for those of all credit levels, even offering loans to those with no or bad credit. It is owned and operated by the Mandan, Hidatsa, and Arikara Nation, three affiliated tribes of the Fort Berthold Reservation, a federally-recognized sovereign nation.

With a quick online application process, borrowers can receive up to $3,000 in as soon as one day. If you are approved to borrow, documents are signed online and then a MaxLend representative will call you to confirm your details. Although this phone call is an added step in the process, it doesn’t add too much time, and a copy of your application will be emailed to you immediately upon confirmation.

As with all payday lenders, you may be subject to late payments and origination fees.

Read on for pros and cons, as well as MaxLend reviews from real customers.

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The Good

  • Basic Requirements
  • Same-Day Lending
  • Rewards Program
  • Payment Options

Basic Requirements

Compared to other personal loan lenders, MaxLend’s loan requirements are minimal and there is no credit check, providing an opportunity to those with bad credit to qualify for a loan. Instead of using credit scores as a benchmark for approval, MaxLend has the following basic requirements for borrowers:

  • Must have a verifiable source of income, meeting MaxLend’s minimum income requirements
  • Have an open checking account
  • Must be a United States resident and at least 18 years old
  • Must not be a current debtor in a bankruptcy case or intending to file for bankruptcy relief voluntarily

For most borrowers, these requirements will not be difficult to meet.

Same-Day Lending

If approved, same-day (business day) funding is available under certain conditions. If same-day funding is available to you, this option will be offered during your verification call. In most cases, borrowers will receive same-day funding if they have received pre-approval and completed all necessary documentation and the confirmation phone call before 11:45 a.m. Eastern Time on any business day.

It is important to note that availability also depends on whether your bank accepts same-day funding transactions. If it's not available, your funds will be deposited the next day.

Combined with the quick application and approval process, MaxLend’s same-day lending offering is a great option for those seeking an emergency loan.

Rewards Program

MaxLend offers a rewards system called MaxLend Preferred, which allows return borrowers to earn better fees and save more money. This is a unique offering in the industry, and borrowers are automatically enrolled in the MaxLend Preferred program upon approval for their first loan.

A borrower can progress through four levels of rewards. To move to the next rewards level, you must pay off each loan, with no late payments, and take out a required number of successive loans.

Although rewards on a loan may be tempting, it is important to note that each rewards level has specific stipulations. Loan amounts are generally quite small and are required to be paid off in a specific number of days, similar to a payday loan. Therefore, it is important to assess your financial circumstances and needs, because you might need a larger loan than MaxLend offers, or you may not be able to pay the loan back in full in the specified amount of time, which would defeat the point of the getting rewards in the first place.

Payment Options

A MaxLend loan has higher fees than other loan lenders, but it provides options for lowering fee payments, such as the Payment Plus program. Payment Plus allows you to pay more than is required by your installment, reducing future installment amounts and fees overall. In addition, MaxLend does not charge a prepayment penalty fee on its loans, allowing you to pay back your loan sooner, saving money and allaying high fee payment.

It is unclear if Maxlend charges a late fee, but making late payments can affect your ability to qualify for MaxLend Preferred rewards. However, if you can’t afford to repay the loan in full on your due date, you must contact MaxLend at least three business days prior to your loan due date to discuss repayment terms.

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The Bad

  • High Loan Rates
  • Dispute Resolution
  • Military

High Loan Rates

MaxLend installment loan APRs range from 471 percent to 841 percent, depending on loan origination fees and loan duration. This is much higher than the average industry interest rate of 400 percent APR on short-term loans.
Fee rates are based on per $100 borrowed on a loan. You can then choose between a weekly or monthly repayment plan.

MaxLend advertises rates and fees in dollar amounts, which can be confusing when it is most often displayed in percentages. Therefore, it is a good idea to ask a MaxLend customer service representative what the APR percentage would be on your loan.

Dispute Resolution

If you do business with MaxLend, any dispute resolution process will be governed by Tribal law. This means that MaxLend is not subject to suit or service of process because the company is owned by three federally recognized sovereign American Indian Tribes. Therefore, if you choose to do business with MaxLend you will have limited potential forums for dispute resolution. 

MaxLend recommends looking into different services if you are uncomfortable doing business with a sovereign instrumentality that cannot be sued in court.

Military

Like many similar installment and short-term loan lenders, MaxLend does not extend loans to active duty military, their spouses, or dependents.

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The Bottom Line

With a quick online application and same-day approval and funding, MaxLend is a great option for borrowers who are looking for a small loan for an emergency, or whatever the financial need may be. All borrowers are welcome to apply, no matter their credit history, as no credit check is made upon applying for a MaxLend installment loan.

Although MaxLend offers same-day funding, and is a good option for any credit score, it is important to consider MaxLend’s high rates and fees. With rates ranging from 471 percent to 841 percent APR, you will be paying much more than you would with another short-term loan lender. However, MaxLend does not have a prepayment penalty fee, allowing you to pay off your loan sooner, avoiding paying more in rates and fees over a longer period of time. 

If you are looking for a payday loan, you will have to look into different lenders. Although MaxLend's services are similar to those of payday loan lenders, offering small loans with a short loan term, MaxLend provides installment loans that are paid off weekly or monthly until the loan term is met.

Unique to MaxLend, you have the opportunity to save money through its rewards program, MaxLend Preferred. If you choose to borrow from MaxLend, you will automatically be enrolled in this program. However, based on your needs, these rewards may not make a big difference in the long run, as you can only get smaller loans up to $3,000 that must be paid off in a shorter amount of time than other personal loan lenders.

If a loan dispute occurs, you will be unable to sue MaxLend in court, as the company is owned by three American-Indian tribes, and is governed by Tribal law. If this would make you uncomfortable as a borrower, MaxLend recommends looking into other lenders. Based on this fact, as well as loan amounts, loan terms, and rates, we would recommend looking into other lenders for installment and short-term loans.

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Star Rating

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4.4

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255 Reviews

Review Breakdown

5 grade

59%

4 grade

9%

3 grade

7%

2 grade

1%

1 grade

24%

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Jimmy

I love the way they take care of you and take time to listen and make sure everything is done correctly

1 day ago

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Reply from Maxlend

Hello Jimmy,

Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service.

Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at [email protected] or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.

Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.

Apr. 18th, 2024

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Sharon Leal

Helpful .quick, easy, not great if you’re sick and can’t make a payment but have other options if you get the right customer service representative

4 weeks ago

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Reply from Maxlend

Dear Sharon Leal, Thank you for your positive review! We are thrilled to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence. We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations. It's important to remember that you are not obligated to keep the loan for the entire term. At any point in time, you may (1) pay off the loan early with no prepayment penalties and to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan, as outlined in the loan agreement.

We are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 855-201-4677. We’re available from 8:00 AM - 8:00 PM Est., Monday – Friday.

Mar. 20th, 2024

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Dakota Thompson

All the customer service representatives I interacted with were excellent. It was challenging to ascertain the interest rate until after the completion of the signing process, and the interest rate is quite high, bordering on predatory. Nevertheless, overall, your organization provided me with a solution in a difficult situation. I would not recommend this type of loan unless it is an absolute emergency and you are able to repay it by your next paycheck.

1 week ago

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Reply from Maxlend

Hello Dakota Thompson,

Thank you for your positive review! We are delighted to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence. We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations.

It's important to remind you that you are not obligated to keep the loan for the entire term. At any point in time, you may take advantage of our flexible repayment options:

1.Pay off the loan early with no prepayment penalties and save on interest.
2. Make additional payments toward the principal balance to save on interest and shorten the life of the loan, as outlined in the loan agreement.

We are here to discuss the terms of your loan with you in more detail. Please feel free to email us directly at [email protected] or call us at 855-201-4677. Our team is available from 8:00 AM to 8:00 PM EST, Monday through Friday.

Once again, thank you for choosing our service, and we look forward to assisting you further.

Best regards,

Apr. 8th, 2024

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x x

Excellent service! Very easy to apply. I would highly recommend this company if you are in an emergency situation where you need extra cash!

1 day ago

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Reply from Maxlend

Hello,

Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you.

Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at [email protected] or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.

Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.

Apr. 18th, 2024

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William

I was Leary using an loan company , but it was easy , quick, and gave me a piece of mind. If you are ever short and need some money, I urge you to consider them.

2 months ago

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Reply from Maxlend

Dear William, Thank you sincerely for your glowing review! We are thrilled to learn that you had such a positive experience with our service. Delivering exceptional service to our customers is our top priority, and knowing that we've met your expectations brings us immense joy. We are genuinely grateful for the opportunity to serve you and are dedicated to maintaining the high standards that you've come to expect from us. If you ever have any questions or require assistance with your account, please don't hesitate to reach out to us directly. You can contact us via email at [email protected] or by calling 877-936-4336. Our team is available 24 hours a day, always ready and eager to assist you in any way we can.

Feb. 16th, 2024

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Terrilynn Lake NC

I like the fact that they send me updates on balances to keep me informed. They are a decent lending company for online loans. Quick and easy to start and finish an application process.

2 months ago

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Reply from Maxlend

Dear Terrilynn Lake,

Thank you for your positive review! We are thrilled to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence.

We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations. If you ever have any questions or require assistance with your account, please don't hesitate to reach out to us directly. You can contact us via email at [email protected] or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.

Once again, thank you for choosing us. Your feedback is valuable to us, and we remain committed to delivering exceptional service.

Feb. 9th, 2024

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Hubert E Moore Albemarle, NC

Almost 70 years old, I have never enjoyed working with people like the ones at MaxLend!!! You are awesome..and will be the only company I will ever deal with! Thank you so much!!

3 months ago

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Reply from Maxlend

Hello Hubert E Moore,

I sincerely appreciate your outstanding review! At MaxLend, we are dedicated to delivering the best service experience for our customers, and I'm thrilled to hear that you have always enjoyed our excellent service!

It was truly a pleasure serving you, and if you have any questions or require assistance with your account, please feel free to reach out to us. You can contact us directly via email at [email protected] or by calling 877-936-4336. Our support team is available 24 hours a day, ready to assist you.

Thank you once again for your positive feedback. We look forward to continuing to provide excellent service.

Best regards,

Jan. 17th, 2024

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Barbara

it really helped e when i was in a financial bind

1 week ago

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Reply from Maxlend

Hello Barbara,

Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our service. Providing the best possible service to our customers is our top priority.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at [email protected] or call us at 877-936-4336. Our team is available 24 hours a day to assist you.

Thank you once again for your kind words and for choosing MaxLend.

Best regards,

Apr. 10th, 2024

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Timothy

Very nice customer service. Easy to work with and very helpful.

3 weeks ago

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Reply from Maxlend

Hello Timothy,

Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.

Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at [email protected] or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.

Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.

Best regards,

Mar. 27th, 2024

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Troy

The fast and easy service. The people were helpful and polite

3 weeks ago

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Reply from Maxlend

Hi Troy, We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our quick and easy service. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at [email protected] or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,

Mar. 27th, 2024

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Borichula FERMIN Kissimmee, FL

I am very greatful for Maxlend who was available for me at a time of emergency. They were very accommodating and the payback rate was at a minimum. Very happy with Maxlend.

5 months ago

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Reply from Maxlend

Hi Borichula,

Thank you for the outstanding review! We take immense pride in delivering the best service experience for our customers, and we're delighted to hear that you found our service to be accommodating.

Should you have any questions or need assistance with your account, please feel free to reach out to us directly at [email protected] or by phone at 877-936-4336. Our team is available 24 hours a day to assist you.

Thank you once again for your positive feedback. We look forward to continuing to provide top-notch service.

Nov. 20th, 2023

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Juliana

Maxlend is very perfectional but interest rates are entirely to high

1 week ago

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Reply from Maxlend

Hello Juliana,

Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our service. Providing the best possible service to our customers is our top priority.

It's important to emphasize that you are not obligated to maintain the loan for its entire term.

You have the flexibility to take advantage of two options:
1. Pay off the loan early with no prepayment penalties to save on interest.
2. Make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.

Should you have any questions or require assistance with your account, please do not hesitate to contact us directly at [email protected] or by phone at 877-936-4336. Our dedicated team is available 24 hours a day to provide you with the support you need.

Once again, we sincerely appreciate your kind words and for choosing MaxLend for your financial needs. We look forward to continuing to serve you in the future.

Best regards,

Apr. 10th, 2024

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Molly

No comment. My experience has been seamless.

2 weeks ago

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Reply from Maxlend

Hello Molly,

Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our service, and it was truly our pleasure to serve you.
Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at [email protected] or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.

Thank you once again for choosing us. We eagerly anticipate the opportunity to serve you whenever you require our assistance.

Apr. 2nd, 2024

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Calvin Gilreath

Easy to apply for a loan and the on line app is easy as well.

4 weeks ago

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Reply from Maxlend

Hi Calvin Gilreath, We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our quick and easy service. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at [email protected] or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,

Mar. 20th, 2024

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Michelle East Liverpool, OH

I HAD NO PROBLEMS THE PEOPLE WAS VERY NICE AND WORKED WITH ME SO I GIVE YOU 100% I WILL ALWAY'S USE MAXLEND. THANK YOU SO MUCH FOR YOUR SERVICE MICHELLE ST.GEORGE

9 months ago

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Reply from Maxlend

Thanks for the awesome review, Michelle St.George! We look forward to the opportunity to serve you again soon. Please feel free to contact us directly with any questions or future needs. We are available 24/7 at [email protected], or you can call us at 877-936-4336.

Jul. 19th, 2023

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Richard Houston, TX

I really appreciate Maxlend and the staff. First, the process is quick and easy. Second, if you should need any help with payment arrangements, Maxlend will work with you with just a simple call. Thank you so much for making my unexpected hospital stay less stressful.

9 months ago

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Reply from Maxlend

Hi Richard,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Jul. 6th, 2023

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Joanne Las Vegas, NV

Hardships regarding my hours being cut at work because Quarter 4 is ending and there isn't enough work to fullfil our scheduled hours leaving my budget insecure to what I thought I would earn. As a result, I had anxiety as to how I would cover my financial obligations. I was graced to get some payments deferred to the end of my loan. The deferred payments helped me and my budget alleviating stress and anxiety for me. This was and is very important to me.

3 months ago

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Reply from Maxlend

Hi Joanne,

Thank you for your outstanding review! At MaxLend, we strive to offer the best service experience for our customers, and we're thrilled to hear that you enjoyed our excellent service. Our customers are our priority.

If you have any questions or need assistance with your account, please feel free to reach out to us directly at [email protected] or by calling us at 877-936-4336. Our team is available 24 hours a day.

We appreciate your feedback and look forward to serving you further!

Best regards,

Dec. 21st, 2023

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Lenwood Ross

Customer Review Video

3 weeks ago

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Reply from Maxlend

Hello Lenwood Ross,

Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our quick and easy service, and it was truly our pleasure to serve you. We deeply appreciate your trust and confidence in us.

Please remember that our team is here for you whenever you need assistance or have any questions. You can reach out to us anytime via email at [email protected] or by giving us a call at 877-936-4336. We are dedicated to assisting you and ensuring your ongoing satisfaction.

Best regards,

Mar. 20th, 2024

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Mark Cape May Court House, NJ

Excellent service.. Associates are knowledgeable and answer all questions ensuring you have all the facts .

3 months ago

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Reply from Maxlend

Hi Mark, We sincerely appreciate your fantastic review! Providing an outstanding service experience for our customers is our top priority, and we're delighted to hear that you enjoyed our excellent customer service. If you ever have any questions or need assistance with your account, please feel free to reach out to us. You can email us directly at [email protected], or give us a call at 877-936-4336. Our customer service team is available 24 hours a day to assist you. Once again, thank you for choosing MaxLend. We value your feedback and look forward to serving you with the same level of excellence in the future. Best regards,

Dec. 29th, 2023

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Laura Oberg San Antonio, TX

My daughter took out a loan for $875.00 on 10/10/23. She went into the hospital on 12/26/23 and was intubated and sedated so she was not able to pay her bills. I started looking into her bills and found she had already paid $1467.82. MaxLend would not help me even though I wanted to pay it off. Finally, she got well enough and I got her information and be able to talk. We called and got a final payout on 1/19/24 of an additional $898.04 making it a total paid of $2365.86. Maxlend profited $1490.86. Her APR in the PDF was 635.47%. We live in Texas which gives them the right to use any APR they want. The website when she signed up said 10% to 35% APR which has changed and now they say they can charge an APR according to your credit score. She is at a fair rating now even after her illness and my issues trying to get her bills paid. Make sure you read the authorization of what they plan to charge you.

2 months ago

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Reply from Maxlend

Hi Laura Oberg,
Thank you for sharing your feedback with us. We regret to learn that you were dissatisfied with the level of service you experienced. At MaxLend, we are committed to delivering exceptional service, and it is important to us to address your concerns promptly and effectively within our organization.
To respect our customer's privacy, we are unable to discuss specific account details here. We kindly request that both you and your daughter call in so that we can gather further details and ensure we address your concern appropriately.
Please feel free to reach out to us at 855-201-4677 during our operating hours, which are from 8:00 AM to 8:00 PM EST, Monday through Friday.
We appreciate your cooperation and look forward to resolving this matter to your satisfaction.

Feb. 19th, 2024

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Karen La Porte, IN

Very simple online application and, when needed you get quick responses from customer service representatives. Very satisfied.

4 months ago

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Reply from Maxlend

Hi Karen,

Thank you for the outstanding review! We take immense pride in delivering the best service experience for our customers, and we're delighted to hear that you found our service to be both timely and professional.

Should you have any questions or need assistance with your account, please feel free to reach out to us directly at [email protected] or by phone at 877-936-4336. Our team is available 24 hours a day to assist you.

Thank you once again for your positive feedback. We look forward to continuing to provide top-notch service.

Nov. 27th, 2023

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Teresa

Maxlend is a very good company to work with. Their interest rates are a bit on the higher side but the way they treat people makes up for this. I highly recommend them to anyone needing a short term loan.

9 months ago

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Reply from Maxlend

Hi Teresa,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Jul. 12th, 2023

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Chelsea Roberts

The process was quick when I needed emergency funds, though as others have said, the interest rates are crazy - I did pay mine off almost immediately and still got hit by some high interest woes, but I knew what I was signing up for. What I'm frustrated with, is the CONSTANT calls I'm still getting from them with vague messages, "we'd like to talk to you regarding your past loan" like, leave me alone? I'm done. If I have need of their services again, I would have reached out myself, but now after being hounded? I would not choose them again. It's been literal months and it's almost a twice a day call AND voicemail, ridiculous.

7 months ago

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Reply from Maxlend

Hi Chelsea Roberts,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service .
We provide alternative payment options that may help to reduce the overall cost of the loan,
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Sep. 6th, 2023

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Jesse Alston Jr. Roanoke Rapids, NC

They are there when you are in need of extra cash, without going through lots of paper work and the wait time you get your cash is the quickest to receive than any other loan company. Deposit, within, in 24 hours the longest if there's not an holiday.

2 years ago

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Reply from Maxlend

Hi Jesse,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Roberta Adams Chicago, IL

My only problem with Max Lend is ... When I set up for my loan payment to be paid off. It doesn't get paid off early you definitely have to call in a day before for them to actually pay your loan off in full. They do have great service and they do have great customer service. I just hate having to call back several times in order to get the full payment taken off

2 years ago

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Reply from Maxlend

Thanks for the awesome review, Roberta! We look forward to the opportunity to serve you again soon. Please note that you are able to make alternative payment arrangements in any of the following ways:
• By contacting us by phone at 855.201.4677 at least three (3) business days before your payment due date, or
• Logging into your online account and speaking with a representative via webchat located on the bottom right side of your screen, or
• Texting “subscribe” to 91505, followed by your inquiry or request, or
• Emailing us at [email protected].
Please feel free to contact us directly with any questions or future needs. We are available 24/7 at [email protected], or you can call us at 877-936-4336.

Feb. 23rd, 2022

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star star star star star

MzMazzey

The most friendly and knowledgeable people! Who take all the drama out of trying to get the money you need. Thank you so much

2 months ago

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Reply from Maxlend

Hi MzMazzey, We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our excellent customer service. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at [email protected] or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,

Feb. 13th, 2024

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star star star star star

Elaine Willis Bunnlevel, NC

I liked how quick and easy it was to apply for the loan and how fast it was approved. Also how the money was delivered to my bank the same day and the options for repaying the loan back.

4 months ago

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Reply from Maxlend

Hi Elaine Willis,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It's wonderful to hear that you enjoyed our quick and easy service!

If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We're available 24 hours a day.

Your feedback is highly appreciated, and we look forward to continuing to serve you with excellence.

Nov. 29th, 2023

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star star star star star

Anita Chicago, IL

I think they are excellent, they have helped in my time of need, The rates are decent and the customer service is awesome..some times the website isn't so great but things happen.

5 months ago

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Reply from Maxlend

Hello Anita,

We extend our heartfelt thanks for your outstanding review! At MaxLend, we hold ourselves to the highest standards to ensure the best service experience for our valued customers.

We're thrilled to hear that you found our customer service excellent. Your satisfaction is our priority.

If you have any questions or require assistance with your account, please feel free to reach out to us directly at [email protected] or by phone at 877-936-4336. Our team is available 24 hours a day to address any concerns you may have.

Nov. 13th, 2023

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star star star star star

Jennifer Weathersby AZ

My experience with maxlend has been great. I honestly have no complaints. When I was in a bind I had applied at so many different places for loans and was denied each time. With maxlends approval I was able to get back on my feet.

6 months ago Edited January 24, 2024

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Reply from Maxlend

Hi Jennifer,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear that you are pleased with our loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Sep. 28th, 2023

star star star star_border star_border

Baltimore1204 Queens, NY

So , i took a loan out when I was in a pinch and had to pay EZ pass fines to get my car registration fixed. The lending process is quick and it is easy, the money is in your account the same day.BUT BEWARE, it’s Very high interest and you will pay back 3 or 4 times of what you borrowed. This can cost you hundreds of dollars every paycheck for the better part of a year. HIGHLY RECOMMEND to payoff ASAP. They get a 3 star rating because they are fast and the process is easy and getting in contact with them is not hard at all. They also give you your payment schedule for the entire term of the loan and the costumer service reps are also friendly and professional. maxlend loses 2 stars because of the high interest rate. Those that don’t have the means to payoff the loan within a month should stay clear. If you make enough to payoff within the first month and are looking to just take care of an unforeseen expense real quick it’s ok to get. They don’t directly tell you how much the loan will cost you but it is written on the documentation before you sign SO PLEASE READ IT ALL before signing. The payoff process is easy but they do take the current scheduled payment before you are even with them. They will contact you about taking another loan but all lenders do. USE WITH CAUTION and READ everything before you sign. Only use when in need of emergency funds , NOT to be used to fix long term financial issues !!!!

7 months ago

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Reply from Maxlend

Hi, thanks for the excellent review. It was a pleasure serving you. We’re here whenever you need us. You can contact us anytime at [email protected] or call us at 877-936-4336.

Sep. 11th, 2023

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star star star star star

Freda Steele Nashville, TN

When I needed them they was right there and it was not a problem money came exactly when they said it would it made my life so much easier at the time of the loan I really needed it

2 years ago

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Reply from Maxlend

Hi Freda,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
We look forward to the opportunity to serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 23rd, 2022

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star star star star star

Jennifer B Hannah Siren, WI

Everything has been so fast and simple. Everyone I've spoken to has been so friendly and helpful. Thank you for helping me and my family in our time of need, it means so much to all of us!

2 years ago

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Reply from Maxlend

Hi Jennifer,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent service!
It was a pleasure serving you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

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star star star star star

April Spicer Philadelphia, PA

I love the customer service. Very convenient

2 months ago

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Reply from Maxlend

Hi April Spicer,

We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our excellent customer service.

Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at [email protected] or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day.

Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service.

Best regards,

Jan. 31st, 2024

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Verified Customer

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star star star star star

Emma Hazlehurst, MS

They was helpful and responded quickly to my request

2 months ago

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Reply from Maxlend

Hello Emma,

Thank you for your outstanding review! We are dedicated to providing the best service experience for our customers, and it's wonderful to hear that you enjoyed our quick and excellent service.

If you have any questions or need assistance with your account, please feel free to reach out to us. You can contact us directly via email at [email protected] or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.

Once again, thank you for your positive feedback. We look forward to continuing to provide exceptional service.

Best regards,

Jan. 24th, 2024

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star star star star star

Scharon Archibald Newark, NJ

Always available Always helpful Very fr

2 months ago

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Reply from Maxlend

Hello Scharon Archibald,

Thank you for your positive review! We take immense pride in delivering the best possible service experience for our customers, and it's wonderful to hear that you enjoyed our excellent service. We appreciate the opportunity to serve you and look forward to continuing to meet your expectations.

Should you have any questions or need assistance with your account, please feel free to reach out to us directly. You can contact us via email at [email protected] or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.

Once again, thank you for choosing us. We value your feedback and are committed to providing excellent service.

Best regards,

Jan. 22nd, 2024

star star_border star_border star_border star_border

Gary Merl Jacksonville, FL

I am not sure in reading some legal issues that you are advertising honestly It indicates in law suites that you are not a tribal company as I thought You are owned by individuals or a company somewhere in the Dakotas

1 month ago

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Reply from Maxlend

Hi Gary,

MaxLend is a brand of Uetsa Tsakits, Inc., a tribal corporation organized under tribal law and is an instrumentality of, and wholly owned and controlled by the Mandan, Hidatsa, and Arikara Nation (“MHA”), a federally recognized sovereign American Indian Tribe.
Should you have any additional questions or concerns, please call us from 8:00 AM - 8:00 PM Est., Monday – Friday, at 855-201-4677 or email us at [email protected] and we will be happy to assist you.

Mar. 15th, 2024

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star star star star star

Fardrell

Hi, great company to do business with and great customer service.

3 months ago

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Reply from Maxlend

Hi Fardrell,

We sincerely appreciate your outstanding review! At MaxLend, our dedicated team is committed to delivering the highest level of service, and we are delighted to learn that you value our excellent customer service.

If you ever have any questions or require assistance with your account, please feel free to reach out to us directly at [email protected] or by calling 877-936-4336. Our team is available 24 hours a day, ready to assist you.

Your feedback is invaluable to us, and we look forward to the ongoing opportunity to serve you. Thank you for choosing MaxLend!

Best regards,

Jan. 11th, 2024

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star star star star star

Joshua North Canton, OH

It’s easy to get a loan from them and you get the money the next day

3 months ago

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Reply from Maxlend

Hi Joshua,

Thank you for an outstanding review! We take great pride in providing our customers with the best possible service experience. It is great to hear that you are pleased with our fast and efficient loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Dec. 22nd, 2023

star star star star star

[email protected] Las Vegas, NV

Too early to write a review but after reading all these negative comments, I am inspired to write something nice about Maxlend. I just took out a $300 loan. After making 9 payments, I will have paid back a grand total of $1,218 (assuming I only make minimum monthly payments). I don't blame Maxlend for the astronomically high interest. I blame myself. I read the Contract and I agreed to the conditions (I had no place else to go and I needed the cash badly). The process was Extremely Fast and EASY! The person on the phone was very Courteous and Helpful. At this time I give Maxlend 5 Stars⭐⭐⭐⭐⭐. If things turn sour and it's them, not me, I will give them a very bad review on this site.

4 years ago

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Reply from Maxlend

Hi,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear our representative was very courteous and helpful and also that the process was extremely fast and easy. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.

Jul. 15th, 2020

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star star star star star

Veronica Louisville, KY

I had a great experience with MaxLend. Highly recommend for your needs at good payment plans.

5 months ago

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Reply from Maxlend

Hi Veronica,

Thank you for your glowing review! At MaxLend, we take immense pride in delivering the best service experience for our customers.

We're delighted to hear that you enjoyed our excellent service. Your satisfaction is our priority.

Should you have any questions or need assistance with your account, feel free to reach out to us directly at [email protected] or by phone at 877-936-4336. Our team is available 24/7 to assist you.

Nov. 15th, 2023

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star star star star star

William Phoenix, AZ

Maxlend is a great business,for short term loans…they have always done right by me…THANK YOU MAXLEND!! WGS

9 months ago

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Reply from Maxlend

Thanks for the awesome review, William! We look forward to the opportunity to always serve you. Please feel free to contact us directly with any questions or future needs. We are available 24/7 at [email protected], or you can call us at 877-936-4336.

Jul. 6th, 2023

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star star star star star_border

Andrea Kiah Indianapolis, IN

Being a former customer, I was able to get what I needed in a timely manner. For former/VIP customers, they should offer better incentives, i.e. a lower APR for payoff in 30 days, offer ways to pay it off faster for less money.

8 months ago

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Reply from Maxlend

Hi Andrea Kiah,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Aug. 14th, 2023

star star star_border star_border star_border

Michael Estero, FL

My last experience with maxlend was not to good unfortunately. I paid off a loan and immediately took out another loan the same day that was going to hit my account the next day. All was smooth up to that point. The next day I got an alert on my phone from my bank saying that $684.00 was taken OUT of my account by maxlend. I called you guys and I was informed that while I did pay off the first loan the previous day you accidentally took out the same amount the next day. That put my account in the negative and my bank couldn’t reverse the charges until the next day. The new loan did come in which took my account out of the negative. All in all it was just a big mess that took up the rest of my day. I was very aggravated.

8 months ago

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Reply from Maxlend

Hi Michael,

Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at [email protected] or call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Aug. 14th, 2023

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star star star star star

Nathan Gillmore

Great customer service and got the funds I needed

3 weeks ago

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Reply from Maxlend

Hi Nathan Gillmore, We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our excellent service. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at [email protected] or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,

Mar. 26th, 2024

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star star star star star

dorothy gibson

Very professionally staff ! They are always ready to help !

3 weeks ago

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Reply from Maxlend

Hi Dorothy Gibson, We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our excellent customer service. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at [email protected] or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,

Mar. 26th, 2024

star star star star star

Lori

Easy applying fast accepting thank you

3 weeks ago

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Reply from Maxlend

Hi Lori, We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our quick and easy service. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at [email protected] or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,

Mar. 26th, 2024

star star star star star

Ashley Baker Fort Lauderdale, FL

I had a very pleasant interaction with MaxLend and would recommend their services to those who ask. They were open and transparent with me and helped explain concepts and finer details I was unfamiliar with. MaxLend was willing to negotiate with me and come to a fair arrangement that benefitted us both. I would use them again in the future should I need any additional loan services.

2 years ago

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Reply from Maxlend

Hi Ashley Baker,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service.
We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Apr. 8th, 2022

star star star star star

Carla Shultz - Edwards Crescent, OK

Everyone & everything is simple and easy to access. I have not had one negative experience with Maxlend. Every single loan has been approved and deposited into my account when said. You can’t go wrong with Maxlend. I can guarantee you will have a positive experience. Thank you Maxlend for the continuous help you have provided to me. Sincerely, Carla Edwards

2 years ago

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Reply from Maxlend

Hi Carla

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Oct. 21st, 2021

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star star star star star

Stephanie DiTommaso Palm Beach Gardens, FL

They provide short-term money when needed and allow me to pay off the loan early without penalty.

2 months ago

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Reply from Maxlend

Dear Stephanie DiTommaso,

Thank you sincerely for your glowing review! We are thrilled to learn that you had such a positive experience with our service. Delivering exceptional service to our customers is our top priority, and knowing that we've met your expectations brings us immense joy.

We are genuinely grateful for the opportunity to serve you and are dedicated to maintaining the high standards that you've come to expect from us. If you ever have any questions or require assistance with your account, please don't hesitate to reach out to us directly.

You can contact us via email at [email protected] or by calling 877-936-4336. Our team is available 24 hours a day, always ready and eager to assist you in any way we can.

Feb. 9th, 2024

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star star star star star

Ronnie Wooten Kyle, TX

Very easy to apply Friendly Staff I would recommend Maxlend!!!!

4 months ago

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Reply from Maxlend

Hi Ronnie Wooten, Thank you for your outstanding review! At MaxLend, our commitment is to provide the best service experience for our customers, and we're delighted to hear that you enjoyed our quick and easy service. If you have any questions or need assistance with your account, please feel free to contact us directly at [email protected] or by calling us at 877-936-4336. Our team is available 24 hours a day. We value your feedback and eagerly anticipate the opportunity to continue serving you. Best regards,

Dec. 19th, 2023