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Frontier Internet

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4.0

Overall Score

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Lynn in SC Woodruff, SC

They're good. Service is affordable and dependable.

5 years ago

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Verchelle Harris Gibsonton, FL

The cost. I feel that all internet service should not exceed $50.

6 years ago

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Kevin Hildebrand

Slow connection. No infrastructure investment. Lousy customer and technical service.

6 years ago

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Tonya

Very often we lose WiFi connection, as the speed is not fast at all.

6 years ago

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Jonathon

Internet shut down and we called for help. A week later the tech guy never showed up and we still have no internet.

6 years ago

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Bonnie J White

Have spend now four days in a row trying to get them to send me a correct contract to start services. Insane.

7 years ago

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Hemang Shah Saint Petersburg, FL

The worst customer service ever. I advise other people to stay away from them. Billing dept has no clue how it works.

8 years ago

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Kimberly A. Pomona, CA

Service doesn't work properly and it takes over 3 weeks to get a service technician scheduled to fix anything

8 years ago

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Brian Meekhof Camano, WA

Frontier has always been good to me and treats customers well

1 year ago

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Mr. & Mrs. L Forst Redondo Beach, CA

Good most of the time. Repair service is not very good. Their installation was not done well.

4 years ago

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Serkan Surucu Independence, MO

Overall bad experiences! They charged us extra money after cancellation.

10 months ago

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Nicholas Tides Palm Harbor, FL

Quality not up to par and customer service sub par as well.

4 years ago

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Joe Bloseph Shingletown, CA

Slow speed, no fiber optic. Inside scoop corporate doesn't care to upgrade system.

4 years ago

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JOHN S. Allen, TX

Stink, better customer service. Deliver what and when promised. Advise customers of changes

5 years ago

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Greg Rives Junction, MI

There speed isn't great, and have some interruptions

6 years ago

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Steve Yates

Customer service poor and support practically non existant. Poor options and coverage.

6 years ago

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Corey Ventura Palm Desert, CA

I never get the speed I was supposed to, and service is spotty at best.

6 years ago

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IL KIM Suwanee, GA

Horrible customer service and no communication effort. Will not use this service.

6 years ago

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Mark Erwin Follansbee, WV

Slow internet service and you run out quickly that was the only provider that I could get

2 years ago

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Lena munn Elmira, NY

Really only recommend if its your last resort. It cuts out all the time.

2 years ago

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satbring Bradenton, FL

Prices keep going up and the pandemic has nothing to do with it.

2 years ago

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Algis Cookeville, TN

Very poor quality. Speed if often <1.0Mbps. Not helpful when called

4 years ago

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lilyan Palm Desert, CA

charge twice as much as the same service i had with spectrum.

4 years ago

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Shelly Wright

When I am streaming it goes in and out. It is very frustrating.

4 years ago

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UV Sarasota, FL

Internet is good Everything else expensive Horrible Customer Service!!!!

4 years ago

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Bruce

Okay!! More consistent service!! Internet is spotty!!

5 years ago

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Judy Palisade, MN

Week service, connection always dropping, need fiber optics

5 years ago

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kelly Plano, TX

no service and high cost, alwayes bot working too much truble

5 years ago

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Mony Singh Lathrop, CA

Fast service never any problems up to now

6 years ago

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John Midolo Aurora, IL

price is a little high. I may switch to spectrum.

6 years ago

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loretta casey

Terrible service and internet constantly down or on and off. Very slow

6 years ago

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john vang Capac, MI

VERY LONG WAIT WHEN EVER CALLING CUSTOMER SERVICE. STAY AWAY

6 years ago

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Thomas Jackson, OH

They stink! They put you off all the time and tell you lies!

6 years ago

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Shauna BoBauna Chino, CA

Slow, cannot compete with our devices. Too expensive

1 year ago

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Sheri

Nothing, they are rude, will overcharge and under deliver

4 years ago

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Chad Brown City, MI

Slow and bad wifi I'm 6ft from the router and Ioose service

4 years ago

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Mildred

slowest speed test their tech had ever seen!!!!

5 years ago