Name: byte
Rating: 4.3

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Rachel Mendoza Covina, CA

So far amazing, just signed up waiting for my aligners and I'm so excited. Affordable, Convenient, and Courteous is how I would describe my byte experience so far. Looking forward to my new smile 😃!

2 years ago

Reply from byte

Hi Rachel! Thanks so much for writing in and sharing your Byte experience so far. We're so excited for you to get your aligners and start your treatment plan. Our customer care team is here for you every step of the way, so if you have any questions as you're getting started, please don't hesitate to reach out. We got you! :)

May. 11th, 2021

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Stephanie P Oak Creek, WI

Byte is a SMILE changer! The whole process has been so simple to complete and I have a personal contact person who helps keep me on track. I look forward to watching my smile reflect my positive attitude!

3 years ago

Reply from byte

We are loving your positive attitude, Stephanie and we are so excited to see your new smile to match! We know changing your smile is a big step and we always want to do what we can to make the whole process as stress-free as possible. We are happy to hear that our team has taken such great care of you. Thank you for the awesome review.

May. 9th, 2021

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Courtney Bolt Florence, KY

Very user friendly system, they answer any and all questions and work with you. Very happy with my treatment plan! Byte pay makes it possible for me to make payments over 29 months and it doesnt make me go broke!

3 years ago

Reply from byte

Everyone deserves to have the smile of their dreams and we're glad to hear we were able to provide payment options that fit your lifestyle. We are excited to get you to your dream smile, we hope you'll share your progress with us! :)

May. 9th, 2021

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Ashleigh Lane Sydney, NSW

I am waiting on the aligners to arrive and am really looking forward to having straighter easier to look after teeth. The service to date has been great, very responsive. Clear instructions and a good price.

3 years ago Edited September 14, 2021

Reply from byte

Your oral health is so important to us and we understand the importance of having an orthodontist guiding your treatment. We are happy to hear that Joel and our team have been so helpful. We are excited to start seeing your progress! :)

May. 4th, 2021

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iivannb Santa Ana, CA

Cant wait to receive my Byte aligners. My friend had a good experience with them so had to give it a try. So far process was easy and they check up on you so the communication is great.

3 years ago

Reply from byte

We can't wait to get your treatment started! We always want to make sure you are feeling supported throughout your smile journey and we are happy to hear that our team has done that. If you ever have any questions you can reach us at [email protected]. We hope you'll share your smile progress with us! Thank you for the great review.

May. 4th, 2021

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Joseph Blesson Roselle, IL

I had an amazing experience with Byte. Customer service and delivery of products was on point and I had no issues. My teeth are so much whiter and are about to be perfectly straight.

3 years ago

Reply from byte

This is incredible! We are so happy to hear that you've been seeing results with your aligners and the BrightByte whitener! You'll be showing off that straighter, whiter smile in no time 😁

Apr. 29th, 2021

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thomas maddox Adrian, MI

They are pretty good with answering all my questions sometimes just take a while. and my only dislike are the starter case they come with, I had to buy a new one because it wasnt the best quality to use everyday

3 years ago

Reply from byte

We are sorry to hear that you had to buy another case! Our team is here for you every step of the way, so feel free to reach out any time at [email protected]. Can't wait to get you to that final step!

Apr. 29th, 2021

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Cynthia Carrier Willis, TX

Just getting started. My “on-boarding” experience had been quite pleasant. All my questions were answered. Byte made the process quite easy. I followed the directions for impressions and return. There’s even a digital log to keep track of my order. No wondering here!

3 years ago

Reply from byte

Hey Cynthia! We are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. We are so excited :) The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam!

Apr. 29th, 2021

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Aakanksha Ns San Jose, CA

Very happy with my experience with Byte. In less than 4 months I see a visible difference and feel confident about my smile. Love the customer support too. Would definitely recommed to a friend

3 years ago

Reply from byte

Woohoo! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help.

Apr. 29th, 2021

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Jenn Houston, TX

Love this company! So easy to use and get started. Best thing is you can straighten and whiten your teeth all at once and with the hyperbyte device you never experience discomfort.

3 years ago

Reply from byte

Hi Jenn! Thanks for the awesome review. We do what we can to make this process as easy and simple as possible and we're so glad you have felt that. We're also so happy to hear you're loving the BrightByte and HyperByte! They are the best and make straightening your teeth with Byte that much better :)

Apr. 21st, 2021

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Ryan Decker New Brunswick, NJ

So far so good! The customer service at byte has been very helpful and accomodating so far. The mail in molds were very easy to complete and the 3D scan was pretty cool. I am looking forward to receiving my aligners and seeing how things progress.

3 years ago

Reply from byte

Hi Ryan! Thanks so much for writing in and sharing your Byte experience so far. We're so excited for you to get your aligners and start your treatment plan. Our customer care team is here for you every step of the way, so if you have any questions as you're getting started, please don't hesitate to reach out. We got you! :)

Apr. 19th, 2021

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Jb Roswell, GA

From the start, my experience has been great. Jessica helped me through the process and I can’t complain. I’m still getting treatment, so we will have to wait to see what the final product looks like.

3 years ago

Reply from byte

Hi there, thank you for taking the time to review your experience! We are happy to hear that your Byte Advisor, Jessica, was available and answered all of your questions. It is important to us that you are supported throughout your Byte journey. We can’t wait to see your results!

Apr. 15th, 2021

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Candra Jackson, KY

Awesome customer service and a super fast response to any questions that I’ve had. I cannot wait to continue my journey with Byte and I’m looking forward to receiving my aligners! So glad I came across this company!

3 years ago

Reply from byte

Hey Candra! We are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. We are so excited :) The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam!

Apr. 13th, 2021

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Jessica Dancel Sacramento, CA

Byte has been a great experience for me. Customers service is always able to answers a question through email or a quick text message. Within 24 hours I’ll have a reply. Retainers are easily switched out weekly. Overall a very good process.

3 years ago Edited September 14, 2021

Reply from byte

Hey Jessica! Thank you so much for taking the time to share this awesome review and feedback with our team. We are so happy to hear that you have been having a great experience thus far! Don't hesitate to reach out if there is anything we can do to improve your experience or address your questions, we got you. Happy to have you in our Byte fam!

Apr. 13th, 2021

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Jeff Pond Philadelphia, PA

I ultimately decided on byte instead of to other aligner solutions because of the length of the treatment plan. No one wants to wear them, but the byte + hyperbyte system made my time wearing the aligners quick and painless.

3 years ago

Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

Apr. 9th, 2021

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James Horschig Orlando, FL

Amazing company and great aligners! I am about half way through my treatment and my teeth are looking better already. No discomfort from the aligners, support is excellent, and the price is even better!

3 years ago

Reply from byte

Congratulations on hitting the halfway mark! We are so glad to hear you are already seeing noticeable results. We can't wait to see what the rest of your treatment does for your smile :)

Apr. 8th, 2021

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lakin Britton Fort Mill, SC

I’m in week 12 of my 23 week process, so right at the half way point and I could not be happier with the progress Byte has made. Love the customer service and excited to see how the second half of my treatment goes.

3 years ago

Reply from byte

You're halfway there!! Take some progress pictures- we love seeing before and after photos :)

Apr. 5th, 2021

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Donna New Cumberland, PA

Great so far. I've had excellent service via email, text and phone as I went through each step. The booklets and videos are very helpful. After just a week, I have seen a brighter smile!

3 years ago

Reply from byte

We're happy to hear about your experience so far! We are so happy to hear you are already seeing a brighter smile after just one week, we can't wait to see those results!

Apr. 5th, 2021

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Michele Leo Wilkins Mooresville, NC

The impression kit was very easy to use. I have the nighttime aligned and they work good with my schedule. It also helps me from snacking at night. The customer service is quick to respond. I recommend this product!

3 years ago

Reply from byte

We are so happy to hear this! Thank you for your great review!

Apr. 2nd, 2021

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Stephanie Boulanger

The Byte staff is always there ready to answer all of your questions. This is so much easier than having to make trips to the orthodontist! So far.......this has been an excellent experience!!

3 years ago

Reply from byte

We are so happy to hear this! Thank you for choosing Byte :)

Apr. 2nd, 2021

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Victoria Ramsey Grovetown, GA

I loved everything about the company, the costumer service and the product. Always super helpful and willing to help correct any issue. I would recommend to anyone wanting to perfect their smile!

3 years ago

Reply from byte

Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Mar. 31st, 2021

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Catrice Williams ,

If your looking for great customer service along with your journey, go with byte!!! My experience is amazing so far and I love how customer service keeps me updated and check on me periodically.

3 years ago

Reply from byte

We do our best to make sure every step is easy and effortless- our customer care team is always here to make sure you're getting the best treatment. Thank you for your review!

Mar. 31st, 2021

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Olivia Clark Yuma, AZ

The byte team is so helpful and kind! When my first impressions were not deep enough they sent me smaller trays for no charge to me! So far the bright byte works amazing at cleaning the aligners and whitening teeth! So excited to finish treatment!

3 years ago Edited September 14, 2021

Reply from byte

YAY!! So happy to get you started on your Byte journey. We can't wait to see how your smile progresses each week :)

Apr. 1st, 2021

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Demetrius Philadelphia, PA

My entire treatment plan so far has been absolutely amazing! My teeth look perfect and I could not be more satisfied with the customer service from the Byte team! Highly recommend it!

3 years ago

Reply from byte

We can't wait to get you to that last step in your aligner treatment. Let us know if you have any questions throughout your treatment! We've got you taken care of.

Mar. 29th, 2021

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American Machine Music Sevierville, TN

I love Byte! Their aligners have straightened my teeth out beautifully and their customer service is simply the best. I would one hundred percent recommend this company if you are looking for a way to get a beautiful smile!

3 years ago

Reply from byte

Hi! Thank you for taking the time to post this awesome feedback. We are so happy to hear that you finally have the smile you have always dreamed of. We are so excited for you to show off your new smile to the world!

Mar. 26th, 2021

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Sarah Somero New York, NY

I love everything about byte! I have a friend who is using another company and she is not happy! My teeth are moving so fast and so white I can't believe it. This is the best!!!!

3 years ago

Reply from byte

Hey Sarah! :) We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.

Mar. 23rd, 2021

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Shavonnah R Moss South Orange, NJ

Treatment is simple quick and easy! Still in the process, can't wait until the treatment is done. Customer service is very professional and the response turn around time is great, as well as great detail instruction and information. Looking to finished look.

3 years ago

Reply from byte

Hi Shavonnah, thank you for the awesome review. We can’t wait to see your new smile either! We appreciate you telling your friends about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.

Mar. 22nd, 2021

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Natalie Prato New York, NY

So far Byte has been great. Easy from the start. Got my aligners and goodies and the directions were easy to follow. So far I’ve had good results. I’m not done yet but it’s been an easy process for a fraction of the cost. So far, I would recommend

3 years ago Edited September 14, 2021

Reply from byte

Hey Natalie! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at [email protected] with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊

Mar. 22nd, 2021

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Lauren Tavares Boston, MA

I am still starting out my treatment but customer service has been top notch! Agents have responded to all requests in a timely fashion. I appreciate their quick reply and addressing any concerns that may arise. I look forward to continuing my treatment with Byte.

3 years ago

Reply from byte

Hey Lauren! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at [email protected] with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊

Mar. 22nd, 2021

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Thomas Lonergan Norristown, PA

Using Byte has been a game changing experience. Not only is the processes well explained it has also been comfortable. I couldn’t imagine doing this process with another company!!

3 years ago

Reply from byte

Woohoo Thomas! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help

Mar. 23rd, 2021

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Alysha Prignano Orlando, FL

great company to work with! so far i’ve seen great results. and their customer service team is the best. i’ve already recommended to a friend and would recommend to more

3 years ago

Reply from byte

Yay Alysha! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Mar. 23rd, 2021

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Robin Rapson Romeo, MI

I love the stay at home concept, change you’re confidence easily with Byte. My teeth look better already and only 5 weeks to go! I will, and do highly recommend trying this, cancel out the middle man and save money.

3 years ago

Reply from byte

Hi Robin, we are so happy to hear your teeth are already looking better. We can't wait to see those final results. We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review!

Mar. 16th, 2021

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Christy Riefke Addison, IL

When I first decided to go with Byte I did my research and they had the best reviews out there over other companies. When I first called they were very helpful and explained everything thoroughly.

3 years ago

Reply from byte

Christy, we know there are a lot of options out there and we are happy you chose Byte! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Mar. 16th, 2021

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Dawn Stoliker Madawaska, ME

Making the molds were simple and Aligners are working well so far. Several bonus products included in unique packaging. Personal assistance when I had questions, making the purchase process seamless. Support is very responsive.

3 years ago

Reply from byte

Hey Dawn! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at [email protected] with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊

Mar. 24th, 2021

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C Hanson Smyrna, TN

I'm in week 9 and really enjoying my results. My teeth are getting straighter and whiter!! Can't wait to see the final results. The Byte team has been really helpful from the very start with impressions and now with aligners.

3 years ago

Reply from byte

Hey! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at [email protected] with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊

Mar. 24th, 2021

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Olivia L Haskett Cornelius, NC

I love my Byte retainers. They are easy to care for, and you can hardly tell when I have them in. I have not had any pain when wearing them, and I have already seen a change in my smile and I am only on week 4.

3 years ago

Reply from byte

Hey Olivia! We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.

Mar. 24th, 2021

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Cerisse Smith Leawood, KS

I’m thrilled to know that in a short couple of weeks I will have a smile I can be proud to show off! The customer service at this company is unmatched!! I regret putting this off sooner, confidence can be bought!!!

3 years ago Edited September 14, 2021

Reply from byte

We can't wait for you to start showing off your smile! So happy we could be a part of this journey with you :)

Mar. 30th, 2021

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Winter Rose Rush ,

Glad I chose to go with byte for my dental needs. The process was very easy and fast they were able to get me my kit very quick. I’m already in my last month can wait for the results

3 years ago

Reply from byte

We are so glad you chose Byte, too! And in your last month already! Can't wait to hear what your new smile does for you:)

Mar. 10th, 2021

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Amanda Swiercz Orlando, FL

I love Byte! It’s a great company, the aligners work amazingly well, and the cost is low. They also include the hyperbyte which I think makes a huge difference. I will recommend them to everyone!

3 years ago

Reply from byte

Byte loves you! Thank you so much for sharing this. We are so happy to have you in the Byte family:)

Mar. 10th, 2021

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Remington Edwards Saint Paul, MN

So far in my journey it has been great. Discomfort has been at a minimum and costumer service has been good. Everything has been easy to follow and everything is right in one box. I would definitely recommend to someone who is looking to straighten there’s teeth.

3 years ago

Reply from byte

We are so happy to hear that everything has been going smoothly with your treatment! Thank you for your review!

Mar. 10th, 2021

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Nick Sanchez Los Angeles, CA

A few more weeks to go and my teeth are making moves. Soon, I’ll have the smile I hoped to have before starting Byte. The whole process has been well thought out and easy to use.

3 years ago

Reply from byte

We are so excited for you to have the smile of your dreams and can't wait to see those final results. We hope you'll share some photos with us!

Apr. 6th, 2021

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Alexandria donohoe

Great customer service I'm very happy with my experience so far and they have helped me every step of the way! And they are just a text away if you need something so it's super convenient to get in contact with them.

3 years ago Edited January 10, 2024

Reply from byte

We are so happy to hear this! Thank you for your feedback:)

Mar. 5th, 2021

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ANTHONY JIMENEZ ,

I can't wait until my program is over, i am already seeing great changes and love the experience and customer service i have had with Byte. I would definitely recommend to anyone looking for aligners.

3 years ago

Reply from byte

Thank you for your feedback! We can't wait to get you to those final results!

Mar. 5th, 2021

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Haajar Hamlet Woodbridge, NJ

Although the end results weren’t exactly as I expected and I have to get new aligners to fix a few things, the process went well and I’m impressed with the results I did get. And I’m excited to continue the process to get the smile I want. I liked the business and customer service and communication as a whole.

3 years ago

Reply from byte

While extensions of treatment can be frustrating, we are so excited for you and your new smile!

Mar. 6th, 2021

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Tiejun Xu Los Angeles, CA

It's super easy to get aligners for your teeth. Avoid lots of trips to the dentist. And the email customer service is good and easy to reach. But I except a shorter responding time. Like real-time chat. I am now dealing with unsatisfied result situation. The cs team handles it well and I am continuing my journey to get teeth straight.

3 years ago

Reply from byte

Thank you for sharing this! We can't wait to get you to those final steps. We are glad to hear our Customer Care team is taking great care of you!

Mar. 6th, 2021

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Cort St. Petersburg, FL

I have had a great experience with Byte so far. I am on my third month of treatment and really notice a difference in my teeth. They are straighter and whiter! Looking forward to finishing up soon.

3 years ago

Reply from byte

Third month already! We are so excited for you and your new smile:)

Mar. 6th, 2021

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Allison Court Midland, MI

I am very pleased with by my byte aligners. The process is very simple and easy. Whenever I have a question, they are quick to answer and very helpful. I am currently using the aligners and can't wait to see the end results!

3 years ago

Reply from byte

Hi! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

Apr. 26th, 2021

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Kristi Caputo Boston, MA

Wonderful customer service to get me started on my new smile. The setup process was easy as well. There is no wait time when contacting customer service, which is always nice! On step 13 and already seeing results.

3 years ago

Reply from byte

Hey Kristi! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)

Nov. 6th, 2021

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Stacy O Waterloo, IA

Super pushy until you make the committment, then you hear nothing from them until they want a review. Process is good, directions are clear. I am halfway through treatment. Seeing results but the retainers 22 hours a day is a pain to eat and drink. Not sure what end of treatment looks like.

3 years ago

Reply from byte

Hi Stacy. Thanks for writing in. At Byte, our goal is to make every customer feel comfortable and supported from start to finish. We appreciate your feedback and want you to know we hear you. We cannot wait to see your complete smile transformation! If you ever have any questions or concerns please do not hesitate to give us a call or shoot us an email!

Oct. 25th, 2021

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Bri Meridian, ID

Super amazing company. My smile is looking fabulous and it’s all thanks to Byte! Their customer service is incredible. They have made this process completely stress free. 10/10 recommend!

3 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience :)

Nov. 9th, 2021