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9.3

Overall Score

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Shannon Yates Boone, NC

I enjoy the customer service with byte the most.

4 years ago

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Tricia Fayetteville, GA

So easy to use! Seeing results after only 3 weeks!

4 years ago Edited September 14, 2021

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Crystal Quarterman ,

Customer service was nice and always willing to help!

4 years ago

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Gisani N The Bronx, NY

Amazing customer service. Quick and Easy!

4 years ago

star star star star star

Mezmor Eyez Duluth, GA

My teeth look amazing! Thank you so much!

4 years ago

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Reply from byte

WOO! We'd love to see your results!

May. 1st, 2020

star star star star star

Erin K Georgetown, TX

Fast, easy and overall, painless! Service is amazing!

4 years ago

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Reply from byte

We do our best to provide you with a smooth experience, from start to finish!

Mar. 11th, 2020

star star star star star

Courtney Gibbard Hamtramck, MI

Byte had the best staff! I can’t wait to get my aligners!

4 years ago

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Reply from byte

Thank you, Courtney! Our care team works hard to ensure you're getting the best experience, from start to finish. Can't wait to keep it going!

Apr. 9th, 2020

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aaron gonzales Joliet, IL

Customer service was great! I disliked nothing!

4 years ago

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Reply from byte

We should hope not ;) Thank you for your recommendation!

Apr. 9th, 2020

star star star star star

Rozay House Atlanta, GA

The customer service is pretty darn good. I saw a dramatic change in my smile in 3 weeks. I would definitely recommend this to a friend.

4 years ago Edited September 14, 2021

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Reply from byte

Thank you!

Mar. 21st, 2020

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Kim Gheen Fort Worth, TX

Simple and quick process. Customer support was very helpful

4 years ago

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Reply from byte

We do our best to provide you with the best care possible, from start to finish. Please let us know if you have any additional questions throughout your treatment!

Mar. 21st, 2020

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Brooke Sanderson Dallas, TX

Loving my results so far!! Excellent customer service too!

4 years ago

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Reply from byte

Thank you for your review, Brooke! It means a lot to our care team to get you to your ultimate results.

Mar. 11th, 2020

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morris Black North Hollywood, CA

I’ve been using the product for about 3 months now and yeah it works!

4 years ago

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Reply from byte

Woohoo! We're so excited that you're seeing results. One step closer to that final aligner!

Mar. 11th, 2020

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Jazz Kaur Federal Way, WA

Fast customer service, takes care of any issues right away!

4 years ago

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Reply from byte

Thanks for the 5 stars!

Feb. 2nd, 2020

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Emanuel Morales Los Angeles, CA

Amazing product super happy with results!!!!!!!

4 years ago

byte Logo

Reply from byte

We are so happy you love y our new smile, thanks for the 5 stars!

Jan. 19th, 2020

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Stephen Cleveland, OH

Very good product and excellent customer support

4 years ago

byte Logo

Reply from byte

We are so happy you chose byte for your aligner needs, thanks for the 5 stars!

Jan. 19th, 2020

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Marta Lawrence, MA

Easy-Simple-Fast- Convenient & Affordable

4 years ago

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Reply from byte

Thanks for the 5 stars!

Jan. 19th, 2020

star star star star star

Islam hijjah Plano, TX

Great company. Amazing customer service, very professional

4 years ago

byte Logo

Reply from byte

Thanks for the 5 stars!

Jan. 19th, 2020

star star star star star

Kevin Hopkins Bedford, IN

Great product ! Great customer service!

4 years ago

byte Logo

Reply from byte

Thank you for the 5 stars Kevin, welcome to the byte family!

Dec. 26th, 2019

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David Courtney South Jordan, UT

Seems to be working fine, no pain and can barely see them

4 years ago

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Reply from byte

Thank you for the review David, don't hesitate to reach out to support if you ever have any questions about treatment!

Dec. 10th, 2019

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Christy Ransom, KY

It’s been so easy and fast definitely recommend

4 years ago

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Reply from byte

Thanks for the five stars Christy!

Dec. 10th, 2019

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Kimberly Minard Sequim, WA

From start to finish, the process was quick and painless.

4 years ago

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Reply from byte

Thank you for your review Kimberly :)

Oct. 15th, 2019

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Cristeen Harvey, LA

Great price, customer service and product!

4 years ago

byte Logo

Reply from byte

Thank you for your review Cristeen :)

Oct. 7th, 2019

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Meg Portland, ME

It is easy to use and my teeth are getting straighter!

4 years ago

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Reply from byte

Thanks for your review! We do what we can to make this process as easy as possible- can't wait to get you to your results!

Sep. 30th, 2019

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Jenn N. Morgantown, WV

Quick turnaround, great price and amazing customer service

4 years ago

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Reply from byte

So happy we've been able to work with you on your journey! We're excited to get you to your end results :)

Sep. 11th, 2019

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Tommy D Los Angeles, CA

I finally have the smile I always wanted, thanks byte!!

5 years ago

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Reply from byte

This is so exciting, you're welcome! Thank you for being a part of the byte family.

Jun. 3rd, 2019

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Melissa McDougald Auburn, GA

Amazing customer service! Very pleased with the product!

5 years ago

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Reply from byte

Awesome! Thank you for choosing byte for your new smile.

Mar. 16th, 2019

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Alex Nashville, TN

The process was super easy... A+ customer service.

5 years ago

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Reply from byte

Woohoo! Our customer experience team loves knowing when our patients had a great time during their byte journey. Thank you for this great feedback Alex!

Mar. 16th, 2019

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Jim Ahmad Cordova, TN

Customer Centric Mindset while interacting with prospects and answering questions I had !

2 years ago

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Reply from byte

Hi Jim, thank you for this amazing review! From start to finish, we want to make the experience for our customers as easy as we can while also providing the best assistance. We are here to support when needed and are so excited for you!

Jun. 14th, 2022

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Sydney Denver, CO

Customer service is quick to get back to you, and listen to your needs and questions.

2 years ago

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Reply from byte

Hi Sydney! We are always here to help and make sure our customers are feeling heard and supported through every step of treatment. Thank you so much for writing in!

Feb. 4th, 2022

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Allyson Eurek Savannah, GA

Great customer service. So far, great results with nighttime aligners.

2 years ago

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Reply from byte

Thanks for the awesome review! :)

Dec. 29th, 2021

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Doug Foerch Vernon Hills, IL

They provide quick results and there is no office visit needed.

2 years ago

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Reply from byte

We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review, Doug!

Dec. 13th, 2021

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Toni Broussard, LA

So happy with my aligners. My teeth are better and better every week

2 years ago

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Reply from byte

We're happy to hear about your experience so far- we can't wait to see those results!

Dec. 13th, 2021

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Leon Frankel Nanuet, NY

Works perfect I had crooked teeth and it became nice in place.

2 years ago

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Reply from byte

Nothing we love more than hearing about our customer's progress! It just keeps getting better and better 😎

Nov. 17th, 2021

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Hannah Barth Tallahassee, FL

I love byte invisaligners. I noticed results in about 12 weeks.

2 years ago

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Reply from byte

Nothing we love more than hearing about our customer's progress! It just keeps getting better and better 😎

Nov. 15th, 2021

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Shawna Bryson Hamburg, PA

So far so good. I am in week 12 and can see results! Customer service has been great

2 years ago

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Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience 😀

Nov. 15th, 2021

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Jorge Pinzon Concord, CA

Great with working with you and accommodating. They have brought back my smile!

2 years ago

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Reply from byte

Jorge, we are thrilled to hear you are loving your smile! Thank you for the great review😁

Nov. 9th, 2021

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Sage Sullivan Jacksonville, FL

So far so good. I’m using the night plan and it works best for me.

2 years ago

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Reply from byte

Our treatment plans are carefully crafted for each of our customers, thats what its all about!

Oct. 20th, 2021

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Frances Prince Jacksonville, FL

The team has always been helpful and can get thru to them when needed

2 years ago

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Reply from byte

Thank you for the feedback, we are here for you! 👯‍♂️

Oct. 19th, 2021

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Cheryl Boland Wenatchee, WA

Molds are easy to do, plan is easy to follow. Everyone at Byte is nice

2 years ago

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Reply from byte

At Byte, we want all our customers to feel supported and guided through every step of the process and we are so happy to hear that you have felt that. Please do not hesitate to reach out if you ever have any questions, we are here for you! :)

Sep. 22nd, 2021

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heather r Houston, TX

9/10 experience. 8 weeks in and already seeing an improvement in my smile!

2 years ago

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Reply from byte

Yes!! We are so thrilled for you and your new smile:)

Sep. 22nd, 2021

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Maddie Filderman Denver, CO

So far loving byte! Easy to use and I feel my teeth moving already.

2 years ago

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Reply from byte

Thanks for sharing this Maddie! :)

Sep. 8th, 2021

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Liz Marshall Grand Rapids, MI

Amazing product and even better customer service. Looking forward to my perfect smile!!!

2 years ago Edited November 3, 2021

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Reply from byte

Hi Liz! Thank you for this review and for sharing this great feedback. We are constantly working to improve every customer's experience so if you ever have any questions or concerns do not hesitate to reach out.

Aug. 24th, 2021

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Jennifer Szad Asheville, NC

The folks at Byte have been so easy to work with! Loving the results so far.

2 years ago

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Reply from byte

Thank you! We appreciate your feedback:)

Aug. 19th, 2021

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Keira Jackson Wamego, KS

I love byte. I’m already seeing a big difference in my smile.

2 years ago

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Reply from byte

We are thrilled to hear you are already seeing results! That's awesome! Our team is here to support you every step of the way. If you ever have a question, concern, or just want to tell someone about your incredible new smile, we're here for you :)

Aug. 11th, 2021

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Reagan Lewis Tacoma, WA

The Customer service if phenomenal! I love my teeth more than ever

3 years ago

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Reply from byte

We are so happy to hear this! Thank you for your review!

Jul. 23rd, 2021

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kylie hansen Litchfield, NE

The staff is so great, and I’m seeing a lot of progress on my teeth

3 years ago Edited November 3, 2021

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Claudya Blanco Islandia, NY

I suffer from migraines feel that they triggered them

2 years ago

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Reply from byte

Hello Claudya, it is important to us to get every customer to their new smile in a quick and safe way. Please reach out to us at support@byteme.com or give our team a call at (877) 298-3669 to further address any concerns you are experiencing. We look forward to connecting.

Mar. 28th, 2022

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Brooklyn smith Anderson, IN

It's been terrible. They don't fit right

2 years ago

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Reply from byte

Hi Brooklyn, we appreciate your feedback and want to do everything to ensure each customer progresses well and feels supported through each step. If there are any concerns regarding progression or quality of the aligners, our Professional Care Team is here to help. Customers can schedule a phone or video conference at any point during treatment through their customer portal. We recommend this if there are any lasting questions or concerns. It is important to us to get every customer to their new smile in a quick and safe way. Please reach out to us at support@byteme.com or give our team a call at (877) 298-3669 to further address any concerns you are experiencing. We look forward to connecting.

Mar. 31st, 2022

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Joshua Nicholas Pitterson Rosedale, NY

Their customer service just is not good.

2 years ago

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Reply from byte

Hi there. We are always looking for ways to improve the customer experience so we appreciate you taking the time to leave this feedback. We want every customer to feel supported throughout the whole Byte journey. If at any time you are unable to connect with our team, please give us a call at 877-298-3669 or send us a direct message through Facebook and our team would be happy to assist.

Mar. 17th, 2022

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Allison Manoa Kaneohe, HI

They never fit and I have to pay for a service I didnt get

2 years ago

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Reply from byte

Hello Allison, we want to make sure each customer is getting to their new smile in the safest and best way possible. If any questions arise regarding the fit of aligners, that is where our Professional Care Team comes in. Sometimes teeth are more stubborn than we expected and take longer to move. Each customer has the option to schedule a phone or video call through their customer portal with our Professional Care Team. We want to make sure each customer is getting to their new smile in the safest and best way possible. If any questions arise regarding the fit of aligners, that is where our Professional Care Team comes in. Sometimes teeth are more stubborn than we expected and take longer to move. Each customer has the option to schedule a phone or video call through their customer portal with our Professional Care Team. We would also recommend giving our team a call at 877-298-3669 for immediate assistance.

Mar. 18th, 2022