Name: byte
Rating: 4.3

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stephanie lewis Roseville, CA

Packaging, product and customer service are great.

2 years ago

Reply from byte

Hi Stephanie, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

Jun. 11th, 2021

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Mercy Flores Seattle, WA

This company has great customer service.

2 years ago

Reply from byte

Thanks so much for the review. We're so happy to have you in the Byte family :)

May. 13th, 2021

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Damon Albers Clermont, FL

I am now on my third set after the first two sets did not achieve the desired results.

3 years ago

Reply from byte

Hi Damon. Thank you for writing in. We are glad our team was able to get you on track to reach your desired results. During treatment, it is totally normal to have to make adjustments to the original treatment plan as sometimes certain teeth can be more stubborn than others and need a little bit longer time to move into place. When this happens our team is always here to help get you back on track towards your dream smile. If you have any questions or concerns send us an email so we can help you out!

Apr. 9th, 2021

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Amanda Swysgood Kansas City, MO

I like the customer service and easy process.

3 years ago

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Elle Smith Happy Valley, OR

Great customer service and a good product.

3 years ago

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Adiba Alam New York, NY

What I like best about the company is the customer service.

3 years ago

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Jackee Martinez Eugene, OR

I love this product. My smile is amazing!

3 years ago Edited September 14, 2021

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Stacie Boyd Mesa, AZ

BYTE has been great abd results are great too!

3 years ago

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Dexter Riverside, CA

Pretty good especially for the price compared to others.

3 years ago

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ALarche Pearland, TX

Byte has excellent customer service! They respond quickly!

3 years ago

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Barbara Jefferson Greenville, SC

Byte customer service is very helpful and timely!

3 years ago

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C.C. , OH

Easy, Efficient, and Economical. Thank you!

3 years ago

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Arlyn Garcia Burlington, NC

Great customer service, fast response, easy to use.

3 years ago

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Web Pompano Beach, FL

Great customer service and easy process.

4 years ago

Reply from byte

Thanks for recommending our customer care!

Jan. 19th, 2020

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Rachelle Fratzkemm Arnolds Park, IA

Easy to use. My teeth are straighter and whiter.

4 years ago

Reply from byte

Thanks for the review Rachelle :)

Dec. 17th, 2019

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Elizabeth Wade Ventura, CA

Best and easiest customer service ever!!!!

2 years ago

Reply from byte

Thank you so much for leaving us this review!

Mar. 9th, 2022

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Josh Jackson Orlando, FL

Always responded to whatever I needed in a prompt manner.

2 years ago

Reply from byte

We are so happy to hear this, Josh! Thank you for your review.

Jan. 25th, 2022

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Brenda Barnhart Hamilton, OH

They have always been good with customer service.

2 years ago

Reply from byte

Got us smiling over here :)

Jan. 6th, 2022

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Mark Friesema Elkhorn, WI

Great product with great customer service!

2 years ago

Reply from byte

Here at Byte, we are all about ensuring that our customers are well taken care of throughout the entire process of reaching the smile of their dreams!

Jan. 6th, 2022

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Alina Pasha

Great simple service and very helpful customer service!

2 years ago

Reply from byte

Hi Alina, thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

Dec. 17th, 2021

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Rick Froid Park Ridge, IL

A wonderful product and a quick and painless process.

2 years ago

Reply from byte

We're happy to hear about your experience so far- we can't wait to see those results!

Dec. 13th, 2021

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Alan Pham Los Angeles, CA

Very good results. Good customer service

2 years ago

Reply from byte

We're happy to hear about your experience so far- we can't wait to see those results!

Nov. 8th, 2021

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Sean De La Cruz Woodland, CA

Good experience. Fast results. Easy to follow. Happy!

2 years ago

Reply from byte

We love to hear it! Thank you for your review!

Nov. 3rd, 2021

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Omar Alvarez West Valley City, UT

Steps have been easy to follow. Saw improvements early on.

2 years ago

Reply from byte

We are so happy to hear this! Thank you, Omar:)

Nov. 2nd, 2021

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Karen Cueva Peachtree Corners, GA

Byte has a great team of people ready to help you attain the smile you want!

2 years ago

Reply from byte

Karen, thank you for reviewing your experience. We can't wait to see what those results do for you!

Oct. 4th, 2021

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Brittany Walters Mechanicsville, VA

Very good customer service. Very pleased with my new smile

2 years ago

Reply from byte

Thank you so much for your review!

Sep. 28th, 2021

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Joseph Arcega Fairfield, CA

Great customer service and got my alignment back on track!

2 years ago

Reply from byte

Thanks so much for the awesome review! Happy to you in the Byte family :)

Sep. 24th, 2021

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Katie Spence Mobile, AL

It is very easy to use! Loving my results

2 years ago

Reply from byte

We are so happy to hear this! Thank you:)

Sep. 22nd, 2021

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Austintc8

Everything has been great! Very smooth experience.

2 years ago

Reply from byte

Thank you for sharing!

Sep. 22nd, 2021

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. Scituate, MA

It’s great! The step by step is super easy!

2 years ago

Reply from byte

We love to hear it! Thank you for your review!

Sep. 10th, 2021

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GIANNA SABIN Eatontown, NJ

Love Byte! super affordable and quickly efficient!

2 years ago

Reply from byte

Love to hear it! Thank you Gianna :)

Sep. 8th, 2021

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Kendall Lee Hollister, CA

Excellent customer service! Easy process

2 years ago

Reply from byte

Thank you for your review!

Aug. 18th, 2021

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Jisoo Kim Jacksonville, FL

Easy and friendly service. Highly recommended!

2 years ago

Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

Jul. 23rd, 2021

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David DeMateo Pittsburgh, PA

My teeth are getting straighter and white

3 years ago Edited November 3, 2021

Reply from byte

This is so exciting! Thank you for your review!

Sep. 1st, 2021

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Lauren Fielder

I wasn't able to complete the process. I experienced too much gum/nerve pain, during treatment.

1 year ago

Reply from byte

Hello Lauren, we can understand your frustrations. At Byte, we know how important communication is and we always strive to be open and transparent. We would love to look into this further and chat more about your questions and concerns. Our team is available to speak via phone call at (877) 298-3669 Monday-Sunday, 8 AM-6 PM MST. Please give us a call and let's make sure you are being taken care of!

Jan. 19th, 2023

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Lisa Forbes Syracuse, NY

Byte makes braces quick, easy and affordable.

2 years ago

Reply from byte

Thank you for the great review, Lisa! We are proud to offer an alternative to traditional braces. We are always happy to help if you ever have any questions!

Dec. 13th, 2021

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Nikki Zaragoza Chico, CA

Byte is great I just can’t handle the soreness.

2 years ago

Reply from byte

Hi Nikki, thank you for your feedback. Experiencing soreness is normal especially in the beginning! The HyperByte is a great way to help alleviate the discomfort you are feeling. If you are concerned about the soreness, we can have our team review your fit. Please reach out to our Customer Care team at 877-298-3669. We are standing by for support!

Jul. 14th, 2021

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isabella saint Florence, AL

Byte has really good customer service. :)

3 years ago

Reply from byte

Thank you so much! We really appreciate you taking the time to leave us a review :)

Apr. 6th, 2021

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JORGE ANDRADE Fontana, CA

It’s been a nightmare. Once you pay customer service don’t care about the customers

3 years ago

Reply from byte

Hi Jorge! We never want any of our patients to feel this way! We encourage you to send an email directly to our support team so that we can get you back on track promptly.

Oct. 20th, 2020

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Gg Plano, TX

I like the short treatments wish for faster service.

2 years ago

Reply from byte

Hi there! We understand waiting to hear back can be frustrating but we are working hard to cut our response time and make sure we assist our customers as fast as possible. Do not hesitate to reach out to us at [email protected] with any questions or concerns you may have or for more urgent need call our phone number at 877-298-3669. Thank you for your review!

Dec. 21st, 2021

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NanaAfia Marfo Tallahassee, FL

they were a good help to the start of my aligners journey

2 years ago

Reply from byte

Thank you, NanaAfia! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Nov. 8th, 2021

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Elena Lopez South Pasadena, CA

Great customer service, I notice a difference in my teeth!

2 years ago

Reply from byte

Hi Elena! Thanks so much for writing in and sharing about your Byte experience. We're so excited for your Byte journey :)

Sep. 24th, 2021

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Verified Customer

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Lee Cam Schuylerville, NY

Very helpful customer service over the phone.

2 years ago Edited January 10, 2024

Reply from byte

We can understand your frustrations. Due to a higher than normal volume, our response time has been less than ideal. We apologize for the delays. Rest assured, we are staffing up and doing what we can to help each and every customer. Because treatment is done from the comfort of home, we do ask for pictures in order to determine the next best steps. We want to address your concerns and do what we can to help. Give us a call at 877-298-3669. We are standing by for support!

Aug. 3rd, 2021

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Brutha K Amsterdam, NH

Was a great service, customer service is great

2 years ago

Reply from byte

Thanks so much for sharing about your Byte journey. We are always here to help any time you need support. Simply send us an email or give us a call and a Byte team member will take care of you :)

Aug. 9th, 2021

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Heather M Carnegie, PA

Price and convenience are both great!!!!

2 years ago

Reply from byte

Happy to hear it! Do not hesitate to reach out if you have any questions :)

Jul. 28th, 2021

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Douglas albert

Works well I have no complaints about the product or services

2 years ago Edited January 10, 2024

Reply from byte

We are so happy to hear this! Thank you:)

Oct. 13th, 2021