Name: byte
Rating: 4.3

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Verified Customer

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Jessica Silva

Convenient to use all done at home, no extra appointments to make and fit in. Responsive when assistance is needed.

1 month ago

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Verified Customer

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Makayla Brant

I love byte. They have been so helpful and there through my process so far. Can’t wait for final results.

1 month ago

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Verified Customer

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Delaney Marbach

The fit and comfort of these aligners are great! The company was so helpful in getting started and every step of the way! Highly recommend!

2 months ago

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Verified Customer

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Debbie Glosser

I liked the ease of purchasing. The I fo I was given to make the correct choice for me. And I loved being able to wear them overnight.

2 months ago

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Verified Customer

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Macie Blevins

I like everything that comes with it and the presentation of the whole thing, I do not like the price or that you have to reach out after your 15th set

2 months ago

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Verified Customer

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Mallie

I like how affordable it was and how easy it was when I need assistance to get help right away. I love my results and I'm no longer embarrassed by my smile.

3 months ago

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Verified Customer

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Jordan Johnston

Overall, the experience has been positive. I think the company did a good job listening to my complaints that I had and addressed them. I'm still not done with my treatment so I can't give an accurate opinion.

3 months ago

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Verified Customer

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Andrea Olderham

The customer service is incredible. From previous Orthodontic experience; my issues are complex. My teeth are so much better and the Byte team has gone above and beyond to answer any questions I have had along the way.

4 months ago

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Amy

The price is reasonable but its taming twice aong formy treatment to be completed and it would take them days to respond backwhen i had issues. Ive also had to have three diffent set of alugners sent to me, but glaf that was done to help me get nack on track. The last set took a month to get after i send my impressions back. I do think this last set of aligners seem to fit better. I dont think i would ever use byte again. I would probably try another company.

4 months ago

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TheWorldsPerson

4 months ago Edited April 10, 2024

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Rebekah Weber

I like the treatment! It’s nice and slow so my teeth feel good the whole time. I don’t love the app. I’ve had some issues uploading pictures and when I stay on track it tells me I’m on the wrong set. But I keep track myself so it’s not that big of a deal.

4 months ago

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Verified Customer

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Sandi Hagood

Byte has been a great company since the beginning. Everything is super user-friendly, the aligner trays are the most comfortable I’ve had and the app is helpful with keeping you on track.

5 months ago

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Lissy Ozark, MO

I do like the product and it is working, however, the timeline has taken longer than expected. I am currently on my last set and I have a couple stubborn bottom teeth that are not in the predicted places yet that I am worried about. I believe it will need some additional trays to complete the treatment.

5 months ago

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Verified Customer

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AHowze

I’m on week 6, I already have been seeing a change in my smile. Love the outcome this far, the ease and process of the retainers, and the customer support and guidance is amazing.

5 months ago

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Jaime Thomas

I am already seeing results from my first few weeks and it's giving me a lot of confidence to continue the journey!

1 month ago

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Verified Customer

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Ariah Chandra-Scott Bisbee, AZ

I went through Byte for aligners for my son.The aligners really are invisible ! They are comfortable and easy to remove or put back in. He has experienced very minimal discomfort. But the big draw is the companies communications and support. They reach out and make themselves accessible.This was really reassuring for me in choosing them, reading the reviews about their customer service in comparison to other invisible aligner companies that have bad reputations. Byte offer a lifetime guarantee, so if something goes wrong they are going to sort it out. Also I have someone I can text directly if anything needs to be troubleshooted . My son is 3 months into his treatment plan and thrilled with the results so far. The price is so accessable, and the treatment is comfortable and discreet. So far our experience with Byte has been fantastic

2 years ago

Reply from byte

Ariah, thank you so much for taking the time to leave such a detailed review! We are thrilled for your son and his new smile. Our team is here every step of the way, so if you ever have any questions, don't hesitate to reach out! :)

Nov. 2nd, 2021

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Verified Customer

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Rylee E. Hilo, HI

The impression kit was fast and the instructions were easy to follow. If you have any questions or concerns, the Byte team were always so quick to respond. The aligners came in quickly after I sent in my impression kit and I live in Hawaii! Shipping usually isn’t fast when it comes to where I live. You’ll see results fast as long as you follow the directions and use the hyper-byte daily. You will experience some discomfort because your teeth will be shifting but using the hyper-byte will fix that! I used to have braces and I never wore my retainers. I really regret not wearing them, I became somewhat insecure about my smile. I’m still on the treatment but I can’t wait until I get my smile back to the way it was.

2 years ago

Reply from byte

Rylee, thank you for taking the time to review your experience. We agree it is so important to follow the treatment guidelines to see the results you want! We can't wait to see you show off your new confident smile😁

Sep. 15th, 2021

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Verified Customer

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Cindy Independence, KS

VERY pleased with Byte! I'm about halfway through my treatment and THRILLED with Byte! The process of getting set up and evaluated was super easy and very effective. All of my questions were answered and I never felt forced or coerced. In fact, when I got my treatment plan with amazing 3D video showing the weekly changes, I responded that I wanted to see something a little bit different in my new smile. They took my input and made a couple of adjustments without any concern or argument. I really felt a part of the process. The Byte by Night plan has been perfect for me and the simplest thing. The biggest thing that won me over was that Byte worked with my insurance and set me up with everything I needed to incorporate my coverage. I hadn't seen that with any other provider. Overall, I totally recommend Byte and have encouraged my daughter to consider Byte to tweak her post braces smile as well as few friends.

3 years ago Edited January 10, 2024

Reply from byte

We are so excited to hear that you are already noticing results! :)

Mar. 6th, 2021

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Verified Customer

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Magan

After a LOT of research byte was the way to go for sure and I am so glad I did! Being older I was hesitant...I had braces 18+ years ago as an adult due to only having baby canine teeth (no adult canines) that were barely holding on, needing to be removed and complicated by a very open bite. Over the years my spaces began opening up more and more and on a limited income I wanted and truly needed to find a way to not hide my smile any longer so I could be happy. With one conversation with byte sharing my story and hearing such positivity, my hesitation melted away and I began my journey! From their website, to their treatment process and their customer service...AMAZING! Since my very first interaction with the people at byte they have been so wonderful and continue to be every step of the way!!! Everyone is so very knowledgeable, helpful, kind, friendly and soooo patient!!! They all truly want the best for you and celebrate that every person is different. They are so excited for you along every step of the way of your transformation. They keep in contact with you, check in with you to see how the process is going, ask if you need anything and also quickly respond to any questions or concerns. The aligners are truly amazing, easy to use and maintain. The HyperByte is brilliant and the BrightByte is amazing. With BrightByte you can see the difference for sure and have beautiful, shiny teeth and fresh breath! Also the financing options and guarantee are wonderful! Truly there are not enough words to express how very grateful I am that I found byte and for their wonderful treatment process. To the most amazing part of byte, it’s people, to everyone at byte THANK YOU!!! I am so grateful for you all!!!

3 years ago Edited January 10, 2024

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Verified Customer

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Kristan Haught

I love how convenient this is. I can track my progress in the app and communicate via email or chat if I have issues

2 months ago

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Verified Customer

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Jennifer Crossen

I love not having to wear braces and my teeth are adjusting with the aligners great. The app is really helpful too!

2 months ago

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Verified Customer

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Alexa Rocha

Byte was super easy to follow and had guidance along the way! Made it easy to achieve my dream smile!

2 months ago

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Karen Shoemaker

Decent support. Results are not perfect for me, but my teeth alignment is much better than before and I’m ready to get on with my life.

2 months ago

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Devon Jackson

2 months ago

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Bethany G. Ganado, TX

Byte is absolutely wonderful! Their customer service is 10/10 and they make your smile journey as to navigate as possible. I love Byte, I’m so glad I chose them!

5 months ago

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Verified Customer

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Ashley Christiansen Fort Collins, CO

I have been impressed with Byte! Each week has been easy to change aligners and the customer service has been very helpful! I will be recommending Byte to people in need!

5 months ago

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Zayden Dumas

I’ve been using my aligners for now four months I’m getting closer to my end of my journey with them I can’t believe how much they have moved since using them . My end result has been amazing I’m smiling more then ever now can’t believe it . Highly recommend for anyone looking for something quick and to better your smile .

3 months ago

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Kaylista Underwood Denver, CO

I loved how efficient the process was, however shipping for my retainers has taken nearly a month now which is tough! The rates are higher than what it costs at an orthodontist, and had I known that prior, I probably would've went through my dentist

6 months ago

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Lori Gilson, IL

I liked the product and customer service. The app is pretty user friendly, but I’d make some adjustments. I’d have an option for a customer comment with every checkin. Also, I’d have an option for the photos to be in any order the patient wants, not always in the same specified order.

6 months ago

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Emily Rodriguez Boise, ID

I like how easy it is to use and that it isn’t time consuming at all. I am a full time student and have a full time job so I don’t need to worry about meeting my orthodontist every couple weeks.

7 months ago

Reply from byte

Hello Emily, thank you for this awesome review! Our #1 goal is to make sure that our customers have an enjoyable experience through every part of the process from start to finish. We're standing by for support if you have any other questions.

Jan. 31st, 2024

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Misty Martinez Savannah, GA

I'm disappointed in the lack of communication- what would really be a time saver is if a live person would recharge out verbally and often. Check ins via the app don't seem to work and emails take a lot of time and wasted time of treatment. I should have been done MONTHS ago. Yet problems with aligners fitting and communication errors have me still in aligners going on a year now and I'm sure I'll be in them for another couple months. I wouldn't recommend byte to anyone.

7 months ago

Reply from byte

Hello Misty, we are always looking for ways to improve the customer experience so we appreciate you taking the time to leave this feedback. It's important to make sure that we can address these concerns and do what we can to help as soon as possible. These concerns are best handled by the Clinical team. They are the team best equipped for aligner concerns, staffed by Dental professionals who are fit to assist with remote Orthodontic treatment. Our team is available to speak via phone call at (877) 298-3669 Monday-Friday, 8 AM-6 PM MST. You can also fill out the link at https://patient.byteme.com/ or email us at bytereviews@byteme.com to connect with the Clinical Team.

Jan. 25th, 2024

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Verified Customer

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Bryan Menchu

I liked the product and I have seen an improvement.

2 weeks ago

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Francis Adesuyi

Byte has been good to me since day one of my life and I don’t think I can imagine if going to any dentist anymore because get gave us free access online and everything works perfectly and legit the customers service is top notch they are way better they give every details about your tooth in an understandable way that suit you it’s been fantastic.

5 months ago

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Courtney Smith

Wonderful customer service and product! So glad I chose byte!

1 month ago

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Jess Celina

5 stars. Very happy with the results and I’m just halfway done.

1 month ago

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Amanda Lockport, NY

I like that I have the luxury of completing it at home. I can see my progress each week. One con with my experience has been that my bottom aligner trays stopped at 10 weeks while my upper aligner trays stopped at 15 weeks. This left me without bottom retainers until the very end. Another thing I was unaware of prior to starting Byte, was that you will feel your teeth get loose. Be careful of what you eat because food that you would pull from may make a tooth more loose than the others, so stick to softer food and food that requires utensils. Other than that, it has been very easy to communicate with Byte with any questions I have had and my teeth look exactly how my plan said they would at the end.

11 months ago

Reply from byte

Thank you, Amanda, for this kind review. We work hard to make sure our communication is on point, and we're thrilled to hear we've succeeded. While feeling movement of the teeth is typical with clear aligner therapy, if a tooth were ever to become truly "loose" in a way that caused concern, that would be something to report to the Byte Support Team at patient.byte.com/support immediately to allow the team to investigate further. If any questions or concerns come up, please don't hesitate to reach out--we're standing by to support!

Sep. 12th, 2023

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Sabina Godek

So far so good! I’m currently on my 3rd step out of 13 and I don’t have any complaints. All the people from byte I talked to were very friendly. The 1 star is missing since they won’t be able to fix 1 of my really crooked teeth (towards the back) 1 of my teeth that is a bit higher than the others or my overbite, still, the teeth I was most concerned about will be nice and straight after the treatment. I feel like the hyperbyte does help with soreness especially after switching to new aligners so I’m glad that is included. I kinda regret getting the byte protection plan, since I know I won’t lose or break any of my aligners, for some reason I thought each aligner would be sent to me separately, that’s the reason I got it. Anyway… hopefully the retainers will be worth it.

1 year ago

Reply from byte

Hello Sabina! Thank you so much for this great feedback! Here at Byte, we want to make the experience an easy and smooth process while providing optimal support. We are so excited please feel free to reach out if you have any questions or concerns.

Jul. 12th, 2023

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Randi McCullar Modesto, CA

I’ve had a great experience with Byte. I had seen good improvement in my smile. I love the nighttime option. When I had issues with tracking the Byte staff was attentive and sent me a new impression kit and got to work creating new aligners for me. Overall my experience has been positive and I would recommend to others looking to gently align their smile!

1 year ago

Reply from byte

Hello Randi! We are excited about this amazing feedback! At Byte, we want to make the experience an easy and smooth process while providing optimal support. We are so excited, please feel free to reach out if you have any questions or concerns.

Jul. 12th, 2023

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Megan Sequim, WA

They were great and got my teeth looking so much better! I loved the hyperbyte and how the treatment went. My only complaint is that the initial timing was wrong and wouldn't have left my teeth straight. It took weeks of going through customer service for them to look at my case and reassess and then I had an additional 12 weeks of treatment. I wish things were a bit clearer as well. Sometimes you have to dig around the site to find the correct article in order to understand how things work. But the customer service reps I've talked to are very nice and I did like the company and am glad I went with them.

2 years ago

Reply from byte

Megan, thank you so much for your valued feedback. We are so happy to hear that your experience has been positive for the most part. Feel free to reach out over our social media platforms or directly to our Customer Care Team at (877) 298-3669 if you have any additional questions or concerns!

Mar. 21st, 2022

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Verified Customer

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Samantha Kern Brandon, FL

I had braces and they never worked. In fact, they only made my teeth worse. My dentist insisted the only way to fix the damage the braces had caused was to remove teeth. I refused to do such, and was left thinking my teeth would forever look the way they did. Then, I heard about Byte. Although I was a bit doubtful that it wouldn't work, I decided to give it a shot. Byte has completely transformed my smile in months, something my braces couldn't do in years. My teeth are now straight and I have the smile that I've always wanted. I cannot thank Byte enough for helping to fix my smile.

2 years ago

Reply from byte

We are proud to offer a more convenient way to straighten teeth! Thank you for your review, Samantha!

Mar. 18th, 2022

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Verified Customer

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Emily Hartman Bozeman, MT

My treatment has been taking longer than stated but I am seeing progress. Slowly but there has been progress. There has been some miss communication along the way on both ends through email but today I had a scheduled call with Esmeralda and she was great. She was friendly, listened, and made great points. I’m very excited to see keep moving forward and see the final results. Thank you for all the support along the the way.

2 years ago Edited January 10, 2024

Reply from byte

Byte is fit for mild to moderate cases and is not for everyone. Our goal is to make sure that our customers have an enjoyable experience through every part of the process. We want to make sure that we can address these concerns and do what we can to help as soon as possible. Please give our team a call at (877) 298-3669 so that we can look into this further, we're standing by for support.

Mar. 4th, 2022

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Verified Customer

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Nicole Milanesi Ramsey, NJ

I was very stressed about a snagged tooth that I've had for years. I was able to fix it with Byte's night program in a little over six months. Now I wear my retainer regularly and I'm very happy with my smile. I found it easy to use, reliable, and responsive (which was not my experience when I vetted using Smile Direct Club). I am very appreciative for the change to my teeth and the ease.

2 years ago

Reply from byte

Thank you so much for this thoughtful review you left us. We are so happy to hear this. We are beyond happy for you as well!

Mar. 4th, 2022

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Verified Customer

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Susan Hofmann Gresham, OR

It was so easy to use! I had Invisalign many years ago. I had to go to the dentist every two weeks. They tell you to wear your last one as a retainer. But I didn't after awhile because it got gross. My teeth moved back in a few years. Byte gives you a retainer in the end. You can still use the Bright spray cleaner, and they make it easy to order more

2 years ago

Reply from byte

Hi there, thank you so much for taking the time to leave us this awesome review. We are so happy to hear and happy to have you be part of the Byte family!

Mar. 4th, 2022

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Verified Customer

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Valerie Cartwright Philipsburg, MT

I have had nothing but success with BYTE! Other than some minor discomfort (obviously due to my teeth moving) I have not had any issues what so ever. I did run out of my byte foam cleaner but I just need to get on the ball with ordering more. I have had tremendous outreach from the byte team via email, phone & text. The price is not bad either. Thank you BYTE!

2 years ago

Reply from byte

We are so happy to hear that our team has been able to provide you with an awesome and positive experience so far. We are dedicated to getting you the smile of your dreams and making this whole process as easy as possible. We're so happy to have you a part of the Byte family :)

Nov. 24th, 2021

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Mariel Lerebours Newburgh, NY

I am 2 1/2 months into my treatment plan and I am very satisfied and content with my 3+ month plan. There's slight discomfort with each new tray I put in but it's only for the day. They are swapped weekly every night so discomfort fades by the morning. A disclaimer is the discomfort is Max on the first tray. This is normal with moving teeth . I am satisfied.

2 years ago Edited January 10, 2024

Reply from byte

Thank you so much for taking the time to share this with us! We are so excited for you. If you ever have any questions, don't hesitate to reach out to support@byteme.com.

Nov. 2nd, 2021

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Verified Customer

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Kristen Allegood Richmond, VA

I did my research and carefully compared Byte to Invisiline (which my insurance would contribute to, but not Byte). However, the Byte system was 1/3 the cost and 1/3 of the time of Invisiline. Even without insurance, I saved over $1k with Byte. The system worked. The service was terrific. I completed things online, but when I needed to talk to someone they were immediately available and terrific.

2 years ago

Reply from byte

Thank you so much for sharing this, Kristen. We are so happy you chose Byte and we can't wait to hear what your new smile does for you!

Nov. 2nd, 2021

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Samantha Garcia Palm City, FL

Byte was really easy to apply for and seemed really easy to navigate through. Im week 9 out of 14 and things seem to be going so far so good. At the beginning there was someone texting me helping me with the impressions and talking to me about everything. I wish they had options for tray sizes. I have a fairly small mouth and getting correct impressions was a bit tricky. I thought I was going to get declined. Only thing is that it take a bit for the Btye team to get back to you if you have questions. But its understandable, theres alot of other people doing these treatments and only so many employees.

2 years ago

Reply from byte

Hi Samantha, we appreciate you taking the time to leave this feedback. If you are ever not hearing back from our team, give us a call at 877-298-3669 during normal business hours MST Monday-Sunday and we would be happy to help!

Oct. 20th, 2021

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Verified Customer

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Kayla Mustard Vanceburg, KY

Towards the end of my bottom set of aligners my teeth had not shifted the way they were supposed to. I reached out to Byte and they immediately contacted me and we set up a call to address the issue. The process of getting new impressions and a new set of aligners has been very quick and smooth. Everyone I have talked to or dealt with has been extremely helpful and friendly.

2 years ago

Reply from byte

Yay! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

Nov. 2nd, 2021

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Verified Customer

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Ryan A. Ruiz Chicago, IL

The trays are very discreet and the easy-to-follow, regimented and sequentially organized set takes all the guess work out of the whole process. My teeth ache most days, but that's how I know the Byte trays are working!... Well, that and the fact I can see and feel my teeth straightening out with every passing week! My only critique is that the trays are particularly sharp around the edges and the provided mini nail file is not adequate to file down those sharp edges. My first week wearing the trays the sides of my tongue were painfully swollen from the irritation of the tray edges cutting into them. I ended up having to purchase a $50 Dremel tool, which makes quick work of grinding down the edges of the new trays each week. Aside from that, I am very happy with how quickly things are progressing, especially with the use of the included vibration device!

2 years ago

Reply from byte

We are thrilled for you and can't wait to hear what those results do for you. Thank you for providing this detailed review. Keep on smiling!

Oct. 12th, 2021

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Verified Customer

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Jennifer Hilton Canton, OH

My son wanted braces to correct his top front teeth. He suffers from severe anxiety and when he was little he would scrap his teeth across his bed post when he was nervous. Well insurance considers this cosmetic, and braces were too expensive to pay out of pocket. So we tried byte which was a fraction of the price. He wore his for about 4 months and his teeth already line up. He had straight teeth for his senior pictures and was really happy.

2 years ago

Reply from byte

We are thrilled to hear that he was able to have straight teeth for his senior pictures! We are proud to offer a more affordable alternative to traditional braces. Everyone deserves to have a smile they love. Thank you for the great review, Jennifer!

Oct. 6th, 2021