Name: byte
Rating: 4.5

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Bethany Showalter Kansas City, MO

Our Byte experience has been 5-star so far! Product shipments have been quick, and the customer service has been way above average. So many companies are complicated to communicate with, but Byte has kept in good communication with us, are easy to contact with questions, and their representatives are very friendly. Also, making the teeth impressions was a simple process accompanied by nice clear directions. Definitely recommend Byte so far!

6 years ago

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Angela Yip Collingwood, VIC

Byte have been great to deal with so far, I have been supported every step of the way and their customer service team have been fantastic. I have been assigned my own byte advisor who keeps in touch and helps me with any questions along the way which is very personalised and appreciated in this type of treatment as everything is done virtually and online. The personalised web portal is also fantastic with a virtual video loaded after the impression kit has been reviewed of how your teeth will move during the course of treatment. Very impressed so far!

6 years ago

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Mindee Barber Canton, OH

Great customer service and quick response time. I'm in week 4 of my Byte journey, and I can see that my teeth are gradually shifting. I can't speak to the final outcome yet, but I'm optimistic! I'm doing the nighttime plan, so I wear my aligners for 10 hours per night. Usually the first night after putting in a new set, it's uncomfortable and I don't sleep great, but after that, my only problem is a little extra drool. ;)

6 years ago

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Sam Smith Lumberton, NC

My favorite thing about the company is how well they communicate. I tried another aligner company last year and the communication wasn't nearly as good. So far I've loved the service I've received and I can't wait to get my aligners. My only negative comment would be about the pricing. I think it should be base on a case by case bases, for example someone with very little work they want done compared to some of the more difficult cases that take a longer amount of treatment time.

6 years ago

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Steve Thomas Colorado Springs, CO

My BYTE experience thus far has been awesome. The impression kit arrive in under a week of ordering with easy to follow instructions and a prepaid return label. My BYTE advisor reached out to me several times to keep me up to date on the status of my order and treatment plan. Upon receipt of my impression kit, my treatment plan was ready in two days. I paid using the $100 discount code the BYTE advisor provided and my BYTE aligners are being produced for delivery in four to six weeks. Based on the process thus far I am excited about my future teeth aligning journey!

6 years ago

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Tammy Cook Eagle Mountain, UT

The flexibility of the team for working with me and my busy schedule. The patience of the BYTE team in waiting on me to get what I needed in, and done. I wish their was a way around the photos needes as I so very much dislike my pictures taken. Especially of my teeth, and face. All in all this was easy, affordable (extremely affordable) and painless. I'm looking forward to receiving my aligners and getting started. Thank you for your time and help.

6 years ago

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Gabrielle T. Sunnyvale, CA

My experience has been great! I'm going to be on week 4 starting tomorrow, but I definitely am feeling a change. I don't see huge changes in my teeth structure; however, I'm very early in the program. I'm very excited to see what I will look like at week 10! The aligners fit well, and I only feel a little soreness. Customer service is superb, and everything has work out this far. Thanks byte, I can't wait to see where my smile will go!

6 years ago

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Angyl Starks San Antonio, TX

My Byte experience so far has truly been amazing. I feel more confident In my smile and my treatment is not yet complete. Can not wait til the end of my treatment with my final results, I don’t think I’ll stop smiling. The best part, other than already seeing results so soon, is the great communication they have between the customers and their team.

6 years ago

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Catherine Moore Stroudsburg, PA

There are so many great things about Byte, I can't just pick one so let's move on. Staff has been wonderful, kit was way easier than I thought it was gonna be. They work with you from the comfort of your home, which during these times is a major plus. They are super supportive, and very kind. They work with you! Even when it came to payment. Insurance didn't cover and I'm a mom. BUT THANKFULLY, Bytepay is a thing! There really is nothing bad I can say about my experience this far. Super pleased!

6 years ago

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Alli L. Woodside, NY

I truly have been loving my experience. Everything in the box once you get the aligners is super organized and to the point, you never feel lost. The customer service is probably the best part of this company because they are really there for you whenever you need them, something you can't really say with a lot of businesses. Haven't had any issues with my aligners, every week has gone smoothly.

6 years ago

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Sarah Lakewood, TN

From the advertisements to the instructions for the at home molds, to the customer service for billing and follow up after receiving aligners this has been a fantastic experience. The step by step instructions were simple to follow and the aligners and personalized consultant makes me feel like I am in great hands each step of the way to my perfect smile. I had braces as a teenager, but my teeth moved and dulled with age. I love the confidence the aligners and brightbyte haven given me already!

6 years ago

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E B Plainfield, NJ

I researched byte after deciding to get invisible aligners. The reviews were great. There customer service had top reviews and they have a lifetime guarantee which no other company offers. My experience has been pleasant and my advisor kept in constant communication with my phone and text. So far I am loving the experience. They have lived up to the many great reviews that I have seen.

6 years ago

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Anthony D'Eramo Austin, TX

I am now in week 6 of my treatment and it is going great! The Hyperbyte is an amazing addition to the treatment and really helps with the occasional discomfort when resuming treatment each night. After the first week or so of treatment the aligners are honestly hard to notice when wearing. Aside from the product and treatment itself, I am very happy with the customer service I have received. The staff at Byte is always very responsive and helpful!

6 years ago

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Mick D Hughes, ACT

Byte has been such a great experience for me so far. From the very beginning I had a friendly and accomodating advisor to take me through the whole process. The technology is amazing and this is the best alternative to braces I can think of! As an adult, the idea of having braces really wasn't appealing. With my night time aligners I don't even have to wear anything during the day - you can't get much more discreet than that! Amazing value, amazing service, would absolutely recommend.

6 years ago

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Celene Campton, KY

Do it! I got the night time aligners (which are only slightly more than the daytime) and I have LOVED it. Your advisor answers any questions you have, and you also get a little booklet that comes in hour set that will tell you everything you need to know. You also get teeth whitener/cleaner. It’s a lot more affordable than any other aligner brand (that I researched). And obviously it’s better than braces. It does hurt when you first put in a new set, but I usually just take an ibuprofen and I’m fine. I already recommended it to my family :)

6 years ago

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hhidalgojr New York, NY

I've had an excellent experience with byte. Customer service is super friendly and always available via email, phone and text, even on weekends! The package with the imprints was super detailed and nice! It made for a great experience when it was time to do the imprints. I also really like the website and how easy it is to navigate. Will highly recommend byte to anyone looking for aligners.

6 years ago

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Stacy Ashley Fairhaven, MA

I love this company! It seems too good to be true but it is true! It's affordable, and quick. From start to finish for my aligners it took about 4 maybe 5 weeks for them to come in. I love that the hyperbyte comes included because it helps with discomfort! The customer service has always been on point and friendly. If you're thinking about it, do it!

6 years ago

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Dee Chicago, IL

I have not finished my treatment yet, so far the service has been exceptional. They have answered all my questions, they are polite and really try to help their customers. My treatment didn’t align my teeth as expected, so they sent me a new impression kit to re-do my treatment. The impression kit was stolen after delivery, so they sent me a another impression kit. My hyperbyte also stopped working for no reason, and the company sent me a new one! The aligners are barely noticeable and the teeth cleaning is very gentle.

6 years ago

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Meg Roseville, CA

I can't wait for my aligners to arrive! I love the before and after animation of your teeth they give you before you decide to purchase the treatment plan or not, and how you can scroll to see the weekly progression. The company is very hands on with customer service checking up on you every step of the way, available to you by text if you have questions, and with so many videos, guidelines and tutorials on how to do impressions and the order of what needs to be done, there's no way you'll feel alone. I look forward to posting reviews once the process is completed!

6 years ago

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Bryan A Silver Spring, MD

I've been mostly happy with the experience. I'm on week 3 of 20 on my all-day treatment and I haven't had a problem with the aligners themselves aside from that first day pain but all it took was adjusting to and I haven't had pain since. Customer service has been mostly helpful throughout but be patience for a reply is important. But my only problem has been with the insurance claim process and the confusion about it. Prior to purchasing the treatment plan I checked in with my insurance company to verify that I am eligible to receive reimbursement if I used third party orthodontics like Byte and they said yes. Byte called me after buying the aligners saying that the insurance company wasn't cooperating with them which is very vague and I still don't know what exactly the problem is but I emailed support 7 days ago looking for help on filing a reimbursement claim but I haven't received a reply yet aside from the automated response saying they would reply in 48 hours or less.

6 years ago

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Patrice Mitchell Portland, OR

I decided a little over two weeks ago to begin my journey to a beautiful smile. So far, Byte has been unbelievably efficient. From the moment of my first contact, receiving my impressions kit and returning them, it has been terrific. I have received text messages regarding any questions I have, a phone call to let me know that a representative is always available and my treatment plan. This is really exciting.

6 years ago

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Carli Baden Los Angeles, CA

From the start of my Byte process I was always kept informed By a Byte employee, frequent emails with lots of communication! Every single step has been super easy. From doing my own molds of my teeth (which I was super nervous about) to the day by day care of my aligners everything has been surprisingly easy and convenient! My front bottom teeth are super crooked and was surprised that a new smile was only 22 weeks away, all done at night while a sleep!

6 years ago

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Peter Martino Chalfont, PA

From the start of my Byte experience I have had nothing but positive things to say. The molding process was simple, my byte plan was easy to understand, financing was a breeze, and I am around halfway through my treatment and not only can I already see my teeth getting much straighter, they are whiter than ever. I highly recommend Byte for its easy and painless way to a new smile!

6 years ago

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Brett Birmingham, AL

When I started to see Facebook ads for Byte, I didn't believe that byte could work for me. While I'm in the early stages of correcting my smile, I can say that the process has been amazing so far. Byte sends the Impression Kits, they review the kits and send a 3D model for review. I was amazed how fast my teeth could be straight again. I'm excited for the process, and can't wait to get the aligners in the mail!

6 years ago

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Future Wifey Sierra Madre, CA

My impression kit advisor was amazing! He's the reason I continued with Byte. Not only did he answer any and all my questions in such quick response. I was given all the information I needed and was thoroughly impressed with his knowledge about the process. Cody was professional and personable and really made me feel like I was making the best decision for myself. Best and most important to me, there was absolutely No Pressure!! I'm so excited to receive my aligners and can't wait to show off my new smile!!!

6 years ago

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Rachel Garrett Los Angeles, CA

My first impressions were not good, coached me on my 2nd ones which turned out perfect. Very well informed throughout the whole process. I loved getting text messages about where I was in the process. Kim my local person was great! She got me excited about the treatment plan and again well informed. I cannot wait to get them in and start the process. I'm very happy to be a client for life!

6 years ago

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Denise Urias Odessa, TX

From the beginning of this experience, it has been nothing but pleasurable. From the time I ordered my impression kit, I started receiving texts and emails asking if I had received my impression kit to sending it back. Byte is on top of their game. I just received my aligners in the mail last night so I am excited to start wearing them and on my way to a nice looking smile. Highly recommend Byte!!!

6 years ago

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Lori L Salem, OR

I received my impression kit rapidly, returning it right away in their prepaid packaging. I had a plan within 4 days. I was assigned a personal advisor who was available by phone, text and email, that answered all my questions. I would highly recommend. Oh! And being able to look at the before and after of my teeth on the 3-d model was the deal maker.

6 years ago

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Tara Ritchie North Las Vegas, NV

The entire process was simple and quick. I had an advisor that would text with me throughout the process and he was a real person and not a computer. I received my packages on time and the quality of the products was better then I expected. I have ordered my aligners and I am just waiting to begin the process and see how it turns out at the end of my 4 months and I am eager and excited for my results!

6 years ago

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ying yang Valencia, CA

My good friend turned me onto this project and after reading so many satisfying reviews online, I decided to give it a try. The impression kit was well designed and packaged, and my treatment plan came at lightening speed after I returned my teeth mold. Jackson, my adviser, reached out to me and was helpful along the way. I am excited for my aligners to arrive, just can't wait!!

6 years ago

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jlp ,

I’m still in the beginning of this journey to a better smile, but so far byte has exceeded my expectations! Between my impressions specialist and byte advisor, they’ve fully answered all the questions and worries I’ve had, and did it with full encouragement! The impressions kit was very thorough and easy to understand. The 3D image and treatment plan was awesome and I loved how you could see your new smile in an interactive 360 view! Thank you, byte! Can’t wait for the next step in this journey! :)

6 years ago

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BlueyesMW Houston, TX

I just finished the process of getting my treatment plan and ordering my aligners. This was such an easy process. The customer service representatives are extremely helpful and answered all of my questions! I loved the text message feature for questions and the reps checking in on you. Highly recommend Byte to anyone who is looking to fix their smile.

6 years ago

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Nancy Langhorne, PA

This whole experience thus far has exceeded all my expectations. The communication with Byte is impeccable. Every thing was explained to me in full detail, all of my questions were answered and they even helped look into my insurance to see if and how much of the experience would be covered. I am very excited to receive my aligners and begin this process!

6 years ago

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Jessica Carollo Bellmore, NY

If your looking to straighten your teeth in a shorten amount of time, this is something I recommend. Personally, the night time aligners really was the best option. Having to only thinking about it at night has been a real easy for me. Watching the progression has been wonderful. Every morning I see the progress and feel the teeth moving into place. I’m so happy I decided to take the leap and fix this when I did.

6 years ago

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Sofia Franzoni Fayetteville, NC

I did so much research before deciding to go with Byte for my aligner treatment, and though I haven't started treatment yet, I cannot say enough good things about Byte's customer service up to this point. My provider, Alex, was able to answer all of my questions and made the process so easy. From doing my impressions to receiving my treatment plan and even tracking my aligners as they're in the mail, I've never felt out of the loop. I can't wait to start my treatment soon!

6 years ago

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Amber Y , TX

I'm on my 3rd week of my program and my teeth are already looking straighter and whiter. I'm SO glad that I only have to wear these aligners at night. The packages everything comes in feels so put together and sleek. My byte advisor was extremely helpful when I was deciding on a plan and the other byte team members I've talked to have been extremely nice and helpful as well. I can't wait to see my final smile!

6 years ago

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Kathleen Lennon Stony Brook, NY

The level of customer service that Byte operates under is phenomenal. I am not used to businesses being so pleasant and responsive. For the Byte team, it truly is about providing a great experience for the customer. Brandon, my Byte advisor, was wonderful and super friendly. He was also focused on saving me money, which was great! Highly recommend and I am so excited to start :)

6 years ago

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as6392 Los Angeles, CA

Have not received my aligners yet, but the process was so easy and the team was fantastic. All of my questions ahead of time were answered, I was able to have the Byte team talk to my insurance company to find out what was covered, and the insurance was automatically deducted from my final price. Ellis on your team was super helpful, and made sure I got through the process at my own pace. Super excited to see the results!

6 years ago

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Aly Newport, OR

Process was seamless to get started. Everyone I spoke to was supportive, helpful, knowledgeable, and followed up. The impressions were somewhat easy to complete, but it was a necessary step in the process to get the treatment plan without having to go through a dentist. All packages arrived on time and were presented elegantly in Byte branding. I'm halfway through my treatment now and looking forward to seeing the end result!

6 years ago

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Danielle Berkowitz Smithtown, NY

When I was choosing between an alignment plan, I saw bye and figured I would call them and give them a shot. I wanted my bottom tooth to just get tighter, however after one week of receiving my aligner kit - they have exceeded my expectations and more. Every day I see an improvement, every week I'm feeling fresh when replacing my aligners. My friends and family notice a difference and say I look good and different, I just smile and say thanks. Byte deserves all the stars in the world!!

6 years ago

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Michelle L Hawthorne, NJ

The professionalism and patience I have received from each rep has been outstanding. They are all knowledgeable and personable. I wish all customer service was this simple and enjoyable. Would absolutely recommend to anyone who is considering this process. I am only at the beginning stages But I hope to have the same experience the whole way through.

6 years ago

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Nicole Molland Appleton, WI

So far it’s been wonderful! I’m only in my second week but I’m about to start my third set of aligners and I’m just so excited to see results. The first two days of my treatment were very painful on my teeth but after that, it’s been very easy and painless. I can’t believe I’m going to have straight teeth in only 9 more weeks! Also, customer service has been so great since day one.

6 years ago

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Laura Tulsa, OK

I have been a customer with Byte for over a year now and I absolutely love them! The treatment plan was done within a few months and was so much more affordable than other companies I have looked into. I’m currently done with my treatment plan and only maintaining my smile with the retainers at bedtime. They are also so friendly and willing to help me whenever it’s time for a new retainer order or if I have questions about something. They still treat me as a main priority even though I have been a customer for a while.

6 years ago

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Teresa Guadarrama Anaheim, CA

Life changing experience. I have seen a lot of reviews of people who had braces before and ised byte as a way to realign their bite but i never had braces so was skeptical that it would work for me. I went in with low expectations and am going on week 9 with crazy results. It is very noticeable and they are looking really good. I am very excited to continue on my journey and cannot believe i waited so long to do this for myself. Also, the whiting snow kit definitely works! I recommend buying it. I feel like this is really going to change my life.

6 years ago

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CRYSTAL WILLIS ,

I am on my 10th week of the nighttime byte journey and I really like the support along the way. I like how quick this process has been and the results are fantastic even though I still have 5 more weeks to go. My only dislike is that my insurance plan doesn’t cover any braces besides the metal ones but that didn’t deter me from giving this a go and I’m glad I did!

6 years ago Edited January 10, 2024

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Gigi Smith Tucson, AZ

Overall I couldn't be happier with my decision to give Byte a chance... not only is your company outstanding!!... Your aligner trays and HyperByte technology mouthpiece are positively effective! My teeth are already shifting in the right direction and I love how easy this whole process is. So SO SOOOOO MUCH better than metal braces! Thank you Team Byte!!!!!!! I will only ever speak good things of your company, keep up the fantastic work!

6 years ago

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Emily Gelzinis Fredericksburg, VA

Although I haven't received my aligners yet, I have already had an amazing experience with Byte. From the ease of ordering the impression kit, to the personalized customer service, it has really been an enjoyable experience so far. I have been checked on, and can even text for help whenever I need it. Byte support and customer service have helped me with my impressions and verifying my insurance. They're attentive, friendly, and follow-up when they say they will. I'm super pleased I decided to go with Byte.

6 years ago Edited January 10, 2024

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Anonymous Los Angeles, CA

I haven't received my aligners yet, but thus far, I've had an awesome experience with Byte. My personal advisor, Dan, has been such a pleasure to work with - really helpful, and really quick to reply via text msg (so easy)! The impressions kit had clear, easy instructions, and when I didn't get a good enough impression, I was sent another one hassle-free. I'm so excited to see how my smile will be changing! Overall, super impressed by the ease and professionalism I've experienced with Byte so far.

6 years ago

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Destiny Nieves Stone Mountain, GA

Amazing so far. Customer experience has been great. Can't wait to see my new smile. I like the night option, which gives me the chance to have a day without aligners. Straightening while I sleep is the best. Shipping took about 4 weeks. Delivered by FedEx. I have 15 sets of aligners. Came with a nifty little case with a mirror and extraction tool to pop off aligners. The top aligners have been hard for me to get off sometimes, but hopefully experience will make it easier.

6 years ago

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Glam Supreme Bethlehem, PA

My exprience so far has been amazing with byte . I mean the customer service is beyond amazing . I started with a advisor that helped me with my Impressions and helped me when I had questions . Now I’m with my advisor who will help me during my treatment and so far has been . I just appreciate byte so far their customer service and care to customers has been amazing .

6 years ago