Name: byte
Rating: 4.5

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Cierra Canton, OH

So far so good, I have no complaints they have been great to me since I first ordered my impression kit.

5 years ago

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Matthew Dallas, TX

I like the packaging and service the most about byte. Very professional and not to much. No complaints.

5 years ago

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Mariann Chicago, IL

The best thing has been the ease and customer service. I received aligners quickly and have received lots of follow up!

5 years ago

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Kham Xomphouvieng Sunnyvale, CA

I love my experience with Byte. Customer service are all very helpful and I would recommend to family and friends.

5 years ago

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Brittany Jamestown, NY

I have been very happy with my experience. It is taking a little longer than average but the team is on top of it and super customer friendly !

5 years ago

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Shanique Mount Vernon, NY

I'm in week 9 of 12 and everything has been both easy and amazing. I 100% recommend them! My teeth are looking great!

5 years ago

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Tunchi Nashville, TN

Absolutely love my progress. In 9 weeks my front gap is getting smaller and my smile is getting bigger. Thanks Byte!

5 years ago

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joshua collins Memphis, TN

Easy to use product. Instructions are very simple and easy to follow. Product is very very comfortable to wear

5 years ago

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LAURIE A ROSPLOCK Buffalo, NY

Recieved my aligners and they are way too big for my mouth! They have a huge gap in them, they don't even form to my teeth. I went with Byte because they have such raving reviews. I am beyond dissapointed with them. The aligners stick way up above my teeth..... now I am out money I can not afford to just throw away.

5 years ago

Reply from byte

Hi Laurie! We're sorry to hear this! We'd be happy to look into this further for you to make sure that we are taking care of you and your treatment. Please reach out to our support team so that we can make this right <3

Jun. 2nd, 2020

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Matt Conroe, TX

Byte is awesome!! Highly recommended! Great process and the best customer service I’ve ever dealt with

5 years ago

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Kaitlyn Buck Milton, PA

I love that everyone in the company is super nice and keeps you informed throughout the whole process!

5 years ago

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Robert Trahin Chicago, IL

So far, 2 hyperbites have malfunctioned on me. My teeth are still not straight after my 14 week plan, so now I have to get a whole new set of aligners. Through the process, the customer server has been great, but the products are cheap and I was given false promises about the time frame.

5 years ago

Reply from byte

Hi Robert, thank you for sharing your feedback with us! It is not uncommon in any orthodontic treatment to need refinements- our clinical team understands that life happens, and every patient's anatomy is different. That's what our byte for life guarantee is for! We're happy to work with you to get you the smile promised. As for your HyperByte, our care team is happy to take a further look. We'd love for you to reach out so that we can get started!

May. 1st, 2020

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aron Fruitland, ID

Everything was well explained and easy. Everyone has been so helpful and amazing! Thank you so much!

5 years ago

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Brittany Thomas Hoffman Estates, IL

They've got themselves a quite impressive team! Very outstanding customer skills, patience and very informative!

5 years ago

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Shawanda Williams Houston, TX

5 years ago

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Robert Worcester, MA

I highly recommend byte! Works amazing and the team behind it are awesome! Answered all my questions!

5 years ago

Reply from byte

Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way. We're excited for your final results, Robert!

Apr. 29th, 2020

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Missy S. Geneva, FL

Byte makes it easy to get straight, perfect teeth!! I would recommend to anyone! Customer service is amazing too!!

5 years ago Edited September 14, 2021

Reply from byte

At byte, we want to make sure you have a smooth experience from start to finish. Can't wait to get you to that last step, Missy!

May. 14th, 2020

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Sam Colon Minneapolis, MN

Very easy and fun to work with. This has been a great journey and Im excited to see what is in store for my smile.

5 years ago

Reply from byte

It's been an AMAZING journey! We're thrilled to get you to that final step :)

May. 13th, 2020

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chris mercado Hogansville, GA

Customer service has been top notch thanks to Madison C. I look forward to the rest of my journey with Byte.

5 years ago

Reply from byte

We're so happy M.C. and our team could help you with your care so far, and we can't wait to keep it going. Let us know if you have any questions throughout your time with us.

May. 13th, 2020

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Maria Vitale-Echon San Diego, CA

Very good customer service. Always answered very promptly to concerns. Aligner came very fast as well.

5 years ago

Reply from byte

Our care team works to make sure you don't have to worry throughout your treatment. We're thrilled to get you to your final result!

May. 13th, 2020

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Debra weller

Everything from ordering impressions to getting to the last pair of my retainers Byte staff has been superior.

5 years ago

Reply from byte

Thank you for your recommendation! We're thrilled to be on this journey with you.

May. 1st, 2020

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Chase Adams Albuquerque, NM

This company is great, the aligners are really working and I couldn’t be more happy with my smile!

5 years ago

Reply from byte

This is amazing to hear! Thank you for your recommendation!

Apr. 9th, 2020

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Cara Newman Potomac, MD

So far the process has been painless and easy! I'm already starting to see results and I'm on week 4.

5 years ago

Reply from byte

Our treatment is easy and effective- and your safety remains our #1 priority from start to finish. Thank you for your recommendation!

Apr. 9th, 2020

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Emma Seaton Mount Vernon, OH

Byte is great! My teeth look really good and there customer service is amazing. They are super nice and caring.

5 years ago

Reply from byte

Our care team does just that- we CARE! Thank you for your recommendation, Emma!

Apr. 9th, 2020

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Eqjmpr San Diego, CA

I'm one-third through the Byte system for my smile, with great results. Affordable. Great customer service.

5 years ago

Reply from byte

A third of the way there, the rest will fly by in no time! Thank you for being a part of the byte family :)

Apr. 1st, 2020

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Josue Rivera Glendale, AZ

bytes customer service is great, the home kit is very easy to use along with instructions online and on paper.

5 years ago

Reply from byte

We do our best to make the impression experience an easy one- especially since the treatment is just as easy! Thank you for your review!

Mar. 23rd, 2020

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Sarah Page Oldsmar, FL

Great customer service. Easy to deal with no hassle. Love the graphics on how my smile will change over time.

5 years ago

Reply from byte

The projection that shows your progress is pretty cool- we agree! Thank you for your review.

Mar. 21st, 2020

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Samantha Rinaldi Orlando, FL

Great customer service they really care about you and your situation. I can’t wait for my new smile!

5 years ago

Reply from byte

Thank you for your review! Our care team does everything we can to ensure you're getting the best experience possible.

Mar. 21st, 2020

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terateeple@yahoo.com Laguna Hills, CA

Customer service has been wonderful. Packaging is cute. My aligners just arrived yesterday so in 12 weeks let’s see what the results are.

5 years ago Edited September 14, 2021

Reply from byte

Thank you for your review!

Mar. 21st, 2020

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Kathleen Cali Medford, MA

Just starting my BYTE process. So far so good. Waiting for my aligners to arrive. Step-by-step instructions may process very easy

5 years ago Edited September 14, 2021

Reply from byte

We do our best to provide you with as easy an experience as possible! Thank you for your recommendation.

Mar. 12th, 2020

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Tyler Locklear Dallas, TX

Process has been easy, aligners fit great, and the hyperbyte has really helped speed up the process!

5 years ago

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Steve Broome Burbank, CA

Great experience the absolute best purchase I’ve made. Love the convenience, comfort and affordability. Thanks Byte

5 years ago

Reply from byte

Thank you for your review!

Feb. 28th, 2020

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Dawn Miele Little Falls, NJ

So far so good byte is working nicely and I love the hyper byte. I’m still not fine she’s yet so I can’t see the end result

5 years ago Edited September 14, 2021

Reply from byte

Thank you for your review!

Feb. 28th, 2020

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Dina Flores Denver, CO

It was easy , affordable and customer service is great, and best of all the treatment time was super fast! Loved it!

5 years ago

Reply from byte

Our care team does what we can to provide you with the best experience while aligning your teeth. Thank you for placing your trust in us!

Feb. 28th, 2020

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Brandyn Valeros ,

I like the great customer service. Very quick to respond. The package is easy to use and I just cant wait for the end results.

5 years ago

Reply from byte

Our care team does just that- we CARE! Thank you for your review!

Feb. 28th, 2020

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Hope Blackshear, GA

Excellent customer service. Very helpful! Would highly recommend giving Byte a try, you won’t regret it!!

5 years ago

Reply from byte

Thanks for the 5 stars!

Feb. 2nd, 2020

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Ivan Mejia Salinas, CA

The product was comfortable and easy to use. It is also inexpensive and help was always available when needed

5 years ago

Reply from byte

We got you, Ivan! Thanks for the 5 stars.

Feb. 2nd, 2020

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u Austin, TX

so far i have been so excited for this journey and cant wait till it makes so comfortable showing my teeth in pictures.

5 years ago

Reply from byte

We can't wait for your new smile!

Feb. 2nd, 2020

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richelle o New York, NY

customer service won't actually help you if you have an issue. they bribe you with free whitener to post positive reviews. an actual orthodontist will not contact you EVER. i spoke to 3 different customer support agents for an issue that was never resolved. byte is a scam

5 years ago

Reply from byte

Thanks for your review, Richelle! We encourage any and all honest reviews from our customers, as we would like to hear more about their true experience so far- it helps our team better understand how we can improve, and what we're doing right. We do offer an extra bottle of BrightByte in exchange for them taking the time to provide candid feedback (any feedback—not just the good stuff!) It's a win-win! And if there are ever any concerns with treatment, our team will always jump in to address it as promptly as possible. We're happy to connect our customers to the appropriate team member as soon as we can. Our team remains fully available at support@byteme.com and via 877-BYTE-NOW.

Aug. 19th, 2021

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Aberwife Holton, KS

Outstanding customer service! The process is easy. Byte will answer any questions you have. Thank you!

5 years ago

Reply from byte

Thank you for your review! We're happy to be here for you, every step of the way :)

Feb. 3rd, 2020

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Ash Amador Albuquerque, NM

I love that byte does the footwork with insurance companies for you. Their customer service is phenomenal.

5 years ago

Reply from byte

Thanks for the 5 stars!

Jan. 19th, 2020

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Kaitlin Junction City, KS

Great customer service. I'm half way through treatment and it is moving my teeth along nicely with minimal pain.

5 years ago

Reply from byte

We are so happy you chose byte for your aligner needs, thanks for the 5 stars!

Jan. 19th, 2020

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Bethzaida A Staunton, VA

This is an amazing product and gives you fast results and the prices are great for the results you get!

5 years ago

Reply from byte

Thanks for the great recommendation and 5 stars! Can't wait to see your end result.

Jan. 19th, 2020

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Elaine Ocala, FL

The whole process, from first email until week 14 has been smooth and organized. Customer service has been great!

5 years ago

Reply from byte

Thanks for giving our byte team 5 stars, we work hard to ensure you have a safe, smooth and effective byte journey.

Jan. 19th, 2020

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Ruthie Atlanta, GA

It is working! I was skeptical but after 5 weeks of use I see a major difference already. Very pleased.

5 years ago

Reply from byte

We are so happy you see a difference already! Thanks for the 5 stars.

Jan. 19th, 2020

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Denise Engebretson West Fargo, ND

I am seeing great results using byte. I love the fact that it takes half the time of other aligners.

5 years ago

Reply from byte

It's so exciting to be able to notice some progress so soon isn't it?! It's all thank to the Hyperbyte :)

Dec. 10th, 2019

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Lacey Independence, MO

5 years ago

Reply from byte

Thanks Lacey, it is important to us that our patients know we're always here to help if they need anything :)

Dec. 26th, 2019

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Edgar Vidal La Puente, CA

Byte Aligners compare to no other. Great response team and knowledgeable with all their help #noregrets

6 years ago

Reply from byte

Thanks for the review Edgar and welcome to the #bytefam :)

Dec. 17th, 2019

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SABURUL HAQUE Brooklyn, NY

I whole process was very simple. I got my 14week plan and now I have a great smile. I am very pleased.

6 years ago

Reply from byte

Thank you for the review Saburul :)

Dec. 17th, 2019

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Matt Odenton, MD

Customer service is unique in that they actually clearly care about your experience. Plus the aligners work so fast!!

6 years ago

Reply from byte

It's all thanks to that Hyperbyte, allowing our patients to safely and effective move through treatment twice as fast . Thank you so much Matt!

Dec. 10th, 2019