Name: byte
Rating: 4.3

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Natalie Solis Rio Grande City, TX

So far I’m in week 5, and haven’t seen major changes hoping I do as the weeks go by. Customer services is always there to answer your questions.

3 years ago

Reply from byte

Hi Natalie- thank you for sharing this review and feedback with our team. We are always here to support you! If you are concerned about your progress, we want to get you connected to our team ASAP. Please send us an email at support@byteme.com and we can get these addressed :)

Jul. 6th, 2021

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Jordan Hawes Richmond, VIC

Clear concise instructions. Very helpful support team. Ahead of the game with the Ultrabyte technology.

3 years ago

Reply from byte

Thank you for the great feedback. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results Jordan!

Jul. 6th, 2021

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Jeri Mohror Brookings, SD

I like the simplicity of how I was able to order and receive my aligners, and so far they are very comfortable.

3 years ago

Reply from byte

We are proud to offer a more convenient way to straighten your teeth! We are so glad to hear about your positive experience. Thank you for your review Jeri!

Jul. 6th, 2021

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Tanekia Smith St Louis, MO

So far good experience but I feel like I’m left to do this alone.. no one has text to check and see how it’s going so far and I’m on week 4

3 years ago

Reply from byte

Hi Tanekia, we are sorry to hear that you have not heard from anyone since purchasing your aligners. Once making that purchase, you should receive an email confirmation as well as check-in emails about every 2 weeks to make sure you are progressing as projected. At times, these emails may get stuck in a spam or junk folder. With this said, we want to make sure you are able to connect to the appropriate party and receive the assistance needed. We are here to support you and get you that smile you have dreamed of! If you still have had issues hearing from our team, please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! We want you to feel supported every step of the way :)

Jul. 6th, 2021

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Kelly Darby Las Vegas, NV

I’ve enjoyed it so far. It seems to be working. Doesn’t really hurt my teeth. My gaps are closing and I’m loving my smile

3 years ago

Reply from byte

Hi Kelly! We are happy to hear that your experience has been going smoothly. We are always working to improve the experience of our customers so we appreciate you taking the time to share this great feedback and review with our team. If there are any further concerns or questions we can answer for you we got you! Send us an email or give us a call and we'd be happy to assist :)

Jul. 6th, 2021

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Ben Schumacher Ashland, OR

I’ve had a great experience with the Byte company. All representatives have been easy to talk to and very helpful.

3 years ago Edited September 14, 2021

Reply from byte

Ben- We are so happy to hear that our team has been able to help and support you throughout your journey! We are here for you any time you have questions. Now let's get you to your dream smile!

Jul. 6th, 2021

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ubkn po Kingston, PA

At first I was worried and wasn't sure but now I'm on week 11 and I see a difference and can not wait for the end result

3 years ago

Reply from byte

Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊

Jul. 7th, 2021

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Dawn Griffith Plainwell, MI

Byte has been very helpful at keeping tabs on my treatment and has had very clear communication throughout.

3 years ago

Reply from byte

Hi Dawn! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

Jul. 7th, 2021

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Brianna Atlanta, GA

I like the price, I wish there was a lower interest rate but over all I am getting the smile I always wanted

3 years ago

Reply from byte

Brianna- Byte is proud to be the best value in the orthodontic space! We are so happy that we were able to help you find a pricing option that works best for you. Thank you for taking the time to submit this awesome review and we cannot wait to see your final smile :)

Jul. 7th, 2021

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Jan Cooper Reeds Spring, MO

So far has been pretty good. Aligners have fit perfectly. Little bit of soreness but that's to be expected. Would recommend

3 years ago

Reply from byte

Hi Jan! Thank you for the awesome feedback. We are so happy to hear that your experience has been great! It definitely takes some time to get used to each new aligner, remember the HyperByte is your best friend and can be used to help alleviate the discomfort. If you ever have any questions, feel free to send us a message at support@byteme.com.

Jul. 6th, 2021

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jessica perez Boerne, TX

I’ve been wearing my aligners for 6 weeks now and I see a difference. Can’t wait for the end results!!!!

3 years ago

Reply from byte

Hi Jessica- We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Welcome to the Byte fam and thank you for the awesome review.

Jul. 6th, 2021

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Rex Smith Kennesaw, GA

Byte is the best hands down! Great price and excellent doctors, they are very helpful throughout the process.

3 years ago

Reply from byte

Byte is proud to be the best value in the orthodontic space! We are so happy that we were able to help you find a pricing option that works best for you. Thank you for taking the time to submit this awesome review Rex!

Jun. 18th, 2021

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Ryan Akron, OH

I chose byte due to being able to do it from home however the process hasn’t be great. The communication with everyone in the company has been terrible & the aligners don’t seem to be making a difference.

3 years ago

Reply from byte

Hi Ryan, we are so sorry to hear that this has been your experience! It is important to us that you are supported throughout your whole treatment, so if this has not been the case with your Byte journey, we will want to look into this right away. If you have had trouble getting in touch with our team, please give us a call for quickest assistance at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back. You can also reach out to us via Facebook direct message. We want to make sure you are taken care of and are provided proper solutions.

Jun. 18th, 2021

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Jess Kingsport, TN

I’m currently on week 4 of my treatment plan. Definitely feeling the changes. Love the BrightByte!!!

3 years ago

Reply from byte

Wow Jess- we are so happy to hear about your awesome experience already and cannot wait to be a part of your entire smile journey. The support does not stop here! Our team can't wait to get you to that final smile so do not hesitate to reach out. Thanks for the awesome review!

Jun. 18th, 2021

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Emily Davis Westminster, MD

I was skeptical at first but went ahead and ordered. The customer service was great and I can already see a change.

3 years ago

Reply from byte

Hi Emily, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress. We can’t wait to see your perfect new smile!

Jun. 18th, 2021

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Aylin Parrish, FL

The company has great employees that know how to answer all your questions and concerns. Definitely recommend!!

3 years ago

Reply from byte

We are so happy that you chose Byte to get you to your dream smile! Thanks for the awesome review Aylin. We are here for you any time you have questions, so don't hesitate to reach out!

Jun. 18th, 2021

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Joshua Moua Saint Paul, MN

I appreciate that the reps walk you through the process, from using the molds to your weekly treatments.

3 years ago

Reply from byte

Joshua- We are so happy to hear that our team has been able to help and support you throughout your journey! We are here for you any time you have questions. Now let's get you to your dream smile!

Jun. 14th, 2021

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Kenny Cooper Studio City, CA

Byte's costumer service has been amazing! They make the entire process an easy and enjoyable experience!

3 years ago

Reply from byte

Hi Kenny! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

Jun. 14th, 2021

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Kerrigan Bohall Seymour, IN

Super nice company, and understands when needing time to put down payment in. Would highly recommend using byte.

3 years ago

Reply from byte

Hi Kerrigan, we are so excited that our team was able to support you from the start and we cannot wait to continue on this smile journey with you. We are always a message away at support@byteme.com. Let's get that awesome new smile! :)

Jun. 3rd, 2021

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CB REACTS Tacoma, WA

Byte is a great product I recommend it for anybody! The customer service is great it’s always a life person.

3 years ago

Reply from byte

Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Jun. 1st, 2021

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Pam H Jonesboro, GA

I love my Byte night time aligners. My smile looks better every week and I can’t wait for the final results.

3 years ago

Reply from byte

Hi Pam, thank you for the awesome review. We can’t wait to see your new smile either! We appreciate you telling your friends about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.

May. 26th, 2021

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Chantle Uthe Gulf Shores, AL

Customer service is the best. Fast turnaround time and will get back to you if they do not have the answer.

3 years ago Edited September 14, 2021

Reply from byte

Hi Chantle- We are so happy that you chose Byte to get you to your dream smile! Thanks for the awesome review. We are here for you any time you have questions, so don't hesitate to reach out!

May. 24th, 2021

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Kristina Marie Chester, PA

My experience with Byte is amazing I love how fast the process is so far And I honestly can’t wait for my new smile

3 years ago

Reply from byte

Fantastic to hear you're having a great experience, Kristina :) We can't wait to get you to that last step.

May. 20th, 2021

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Samantha Alexandria, VA

I like the initial customer service. I do think the quality of the trays are pretty good, but I have to admit that I did not receive the level of improvement I had hoped for.

3 years ago

Reply from byte

Hi Samantha! Thanks so much for your feedback. Our goal is to make sure we do all we can to get you your dream smile. If you are not completely loving your smile once you complete treatment, send us an email to support@byteme.com or give us a call at 877-298-3669 so our customer care team can get you set up with the next steps :)

May. 11th, 2021

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Jon Brookville, OH

Can’t recommend byte enough! The wonderful customer service and the fast delivery makes it easy to do from home!

3 years ago

Reply from byte

Thank you for the great review! We are happy to hear that our team has made this process as stress free and seamless as possible. We are always happy to help if you ever have any questions.

May. 9th, 2021

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Mike The Bronx, NY

Their customer service is exceptional. Made the entire experience that much better. I highly recommend Byte.

3 years ago Edited January 10, 2024

Reply from byte

We do our best to make sure every step is easy and effortless- our Certified Care team is always here to make sure you're getting the best treatment. Thank you for your review!

Apr. 29th, 2021

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Cora Ruth Northrop Warsaw, IN

Good product. Fair price. Poor customer service. Constant pointless communication until you need help - then slow and conflicting responses.

3 years ago Edited September 14, 2021

Reply from byte

Thank you for your feedback! We would love to hear more and assist with the communication issues you have been experiencing with our team. You can reach us at (877) 298-3669 during normal business hours MST Monday-Friday.

Apr. 28th, 2021

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Rocky Powell Queens, NY

Only three weeks in and my teeth have a fantastic new shine to them! I love my byte aligners and I LOVE bright byte!

3 years ago

Reply from byte

We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!

Apr. 28th, 2021

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Cali Girl McHenry, IL

A wonderful experience and the results are Amazing!! Excellent customer service! Highly recommended Byte!

3 years ago

Reply from byte

Yay! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible. We are so excited for you and your results!

Apr. 30th, 2021

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Zoe Stein Cincinnati, OH

I like how responsive they are when I needed support I like the product, my teeth are looking awesome!

3 years ago

Reply from byte

We are so happy that you chose Byte to get you to your dream smile! Thanks for the awesome review. We are here for you any time you have questions, so don't hesitate to reach out!

Apr. 30th, 2021

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Kelly DuFresne Coldwater, MI

I am very pleased so far, my teeth are definitely moving👏 The process is easy and byte customer service is amazing!

3 years ago

Reply from byte

Hi Kelly! We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.

Apr. 15th, 2021

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Matthew Iversen Bellingham, WA

The gaps in the bottom of my bite are closing in! so pumped to finish the next month of my treatment. Thanks Byte!

3 years ago

Reply from byte

Yes Matthew! We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.

Apr. 15th, 2021

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Adam Trush Philadelphia, PA

From the time I began to search for aligners to my current week 6. I absolutely love this product. From sales to customer support. Awesome.

3 years ago

Reply from byte

Hey Adam! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊

Apr. 12th, 2021

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Julio Bonilla Denver, CO

It has been a very good experience so far, the customer service is very caring and helpful, the prices are reasonable.

3 years ago

Reply from byte

Thanks so much for writing in! We are so lucky to have you a part of the Byte family :)

Apr. 8th, 2021

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Erinb Orlando, FL

I loved byte so much! My smile looks incredible, and you can’t beat the low price for everything you get!

3 years ago

Reply from byte

We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review!

Mar. 29th, 2021

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Leo Long ,

The aligners seem to be working very well. My only complaint is that once I received my aligners, I never heard from my advisor again.

3 years ago

Reply from byte

Hey Leo! Thanks for the review and the feedback. We are happy to hear that your aligners are going well but understand your frustration when it comes to not hearing from your advisor. Our team sends out some intermittent check-in emails, but if you have not heard from our team or are looking for some additional support, reach out to us at support@byteme.com, we are here to support you every step of the way! :)

Mar. 22nd, 2021

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Kirstyn Ward Lawrenceburg, IN

Love this company so far! The staff has been awesome- very helpful and responsive. Can't wait to get my kit!

3 years ago

Reply from byte

Yay Kirstyn! Congrats on getting started with your smile journey :) Our team is here to make your time with Byte as smooth, stress-free, and fun as possible, so we are so glad to hear that this has been your experience! Thanks for the awesome review, let's get you that awesome smile.

Mar. 22nd, 2021

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Melissa Hernandez ,

Customer Service is great! They’re so attentive and they throughly answer all questions and concerns about treatment.

3 years ago

Reply from byte

Woohoo Melissa! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help

Mar. 22nd, 2021

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YaBoiCelso Bakersfield, CA

Payment plans were fast and simple. Byte is a great way to get the smile you want without paying a fortune

3 years ago

Reply from byte

Hi there, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!

Mar. 23rd, 2021

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Sarah35 , VA

Be careful with this company i got to my 3rd set and my teeth are not fixed and my jaw is clicking all time now. Went to a orthodontist and was told not to continue they messed up my teeth now i need to get upper brases to fix.

3 years ago

Reply from byte

Hi there! Thank you for providing your feedback. We always want to ensure that we are providing each of our customers with the best and safest care possible. If there are ever any issues with your treatment, we ask that you reach out to us directly so that we can take a further look.

Mar. 22nd, 2021

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Kortney Phillips Mills, PA

Ordered my aligners and received them in 2 weeks! So far, has been great! Will check in when treatment is finished.

3 years ago

Reply from byte

This is amazing! Thank you for sharing!

Apr. 2nd, 2021

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Lee-Anna Reynolds ,

Their company is great . They checked on me sometimes and ask how things were going . They were friendly and whatnot . And I did see results so 🙂

3 years ago Edited September 14, 2021

Reply from byte

Thank you for your feedback! :)

Mar. 6th, 2021

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Ebonie Comer Mount Juliet, TN

I love my smile already. I haven’t had any issues form the aligners to the customer service. ALL GREAT!

3 years ago Edited January 10, 2024

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Please be sure to reach out to our team via email at support@byteme.com or by phone (877) 298- 3669 regarding any concerns, we are happy to assist :)

Nov. 9th, 2021

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Jamie Snider Glenelg, MD

I’m halfway through my treatment and feeling good! Customer service has been amazing throughout the whole process!

3 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience :)

Nov. 9th, 2021

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Leah Elkhart, IN

I LOVE BYTE! I’m just getting started but I could not be more excited! They have make this process so easy!

3 years ago

Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Nov. 9th, 2021

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Morgan Calvert ,

Byte has been amazing! The hyper byte combined with the weekly change of aligners has been a smooth process!

3 years ago

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Don Jdub Albuquerque, NM

Very easy system to use and the night time aligners are extremely practical. I can truly see my results!

3 years ago

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AKA Kamalani Kapolei, HI

Great customer service. Byte is so convenient! I can't believe how easy and quick my smile has changed!!

3 years ago

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Meli Apone ,

I am very happy with how my teeth have moved so far. I appreciate how responsive the customer service is and I actually am enjoying smiling now

3 years ago

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Keri soann Amarillo, TX

I have had a great experience. The staff has been knowledgeable and helpful with the questions I ask.

3 years ago