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9.1

Overall Score

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Camtu Jacobson Snoqualmie, WA

Consultant engagement until purchase, then all questions afterwards goes to general customer service box! :(

3 years ago

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Reply from byte

We hear you and appreciate your feedback. Due to the high volume of inquiries, we want our entire support team to be there to support you and get your questions answered as soon as we can! We are here every step of the way so do not hesitate to reach out to us via email, through on phone call, or on social media, we are always here to help and want to make sure your entire experience with Byte is awesome.

Mar. 25th, 2021

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Drue Bellingham, WA

Great service, great product. Wish it was still in a better price range.

3 years ago

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Reply from byte

Hi there, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!

Mar. 22nd, 2021

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Jillian Covello Chicago, IL

Easy, great communication, competitive price

3 years ago

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Reply from byte

Fantastic to hear you're having a great experience, Jillian :) We can't wait to get you to that last step. Thanks for the great review!

Mar. 22nd, 2021

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Stephanie Portland, OR

I’m happy so far! I’m in week 5 and can already see a difference.

3 years ago

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Reply from byte

Hey Stephanie, we love to hear that you are already seeing a difference in your smile. We can't wait to see you show off your new smile! If you ever have any questions, we are standing by for support.

Mar. 20th, 2021

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David B Staten Island, NY

Excellent product with outstanding customer service !!

3 years ago

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Reply from byte

Hi David, we are so happy to hear that you have enjoyed the experience and your treatment. We hope you'll share those final results with us!

Mar. 20th, 2021

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Jaime Glen Allen, VA

Great product and great service with fast response

3 years ago

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Reply from byte

We are so happy to hear that you are having such a great experience! Thank you for your review:)

Mar. 9th, 2021

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Sam Ridge, NY

It was a very easy and quick process from the start.

3 years ago

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Reply from byte

Thank you for your feedback!

Mar. 9th, 2021

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Audrey Xenia, OH

Excellent fit. Easy to use with fast results

3 years ago

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Reply from byte

Thank you for your review! :)

Mar. 10th, 2021

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Anonymous Cherry Valley, MA

Customer service is helpful and informative and product

3 years ago

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Reply from byte

We love to hear this! Thank you for your review!

Mar. 10th, 2021

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Krystina L Tonawanda, NY

They are perfect and they fit perfectly.

3 years ago

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Reply from byte

We are so happy to hear this! Feel free to reach out any time you have questions:)

Mar. 10th, 2021

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Zach Nichols Navasota, TX

Everything was really easy and looks great!

3 years ago

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Reply from byte

We are so happy to hear this! Thanks for your review!

Mar. 10th, 2021

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Hassan Shariff Long Beach, CA

Its a little hard to get started but once you are three weeks in very easy.

3 years ago

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Reply from byte

The beginning will definitely be the most uncomfortable as your teeth are adjusting to wearing the aligners, but we are so happy you are having a better experience now!

Mar. 10th, 2021

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Brittnie Downs Richmond, MO

Easy process, quick results. Great value.

3 years ago

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Reply from byte

We are so happy to have you in the Byte family. Thank you for your review!

Apr. 26th, 2021

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Brianna G. Victorville, CA

Amazing company, great customer service.

3 years ago

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Reply from byte

Thank you for your feedback! :)

Mar. 10th, 2021

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Rene West Richland, WA

Product works well, sales people are pushy and customer service is not trustworthy.

3 years ago

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Reply from byte

Hi Rene. Our customer care team is dedicated to making sure you get your perfect smile and we apologize if you have not felt that during your Byte journey. We want to make sure you are being taken care of, if you have any questions or concerns please let us know so we can help you out. You can call us at 877-298-3669 or send us an email to support@byteme.com .

Apr. 9th, 2021

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Randi Berry Arlington, TX

I see the difference in a matter of weeks.

3 years ago

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Reply from byte

Yay! We are so excited for you!!

Mar. 6th, 2021

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Kat Redmond, WA

Customer Service, Attentiveness, Friendliness

3 years ago

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Reply from byte

Nothing we love more than helping our customers reach their smile goals🥰

Nov. 9th, 2021

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Jon Colton Chicago, IL

Great customer service! Well worth the money! So happy!

3 years ago

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Anonymous Kaysville, UT

Because I think the brand is a tawdry and over-zealous representation/appeal to modern culture.

3 years ago

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Mang Orange, CT

Was happy the first eight weeks but now they fit better and I see a little improvement

3 years ago

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Brenda Glenwood, MN

This is an easy to use product and the customer service is awesome!

3 years ago

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R.T. West Palm Beach, FL

5 results; quick, easy, affordable. Worth every penny!

3 years ago

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Lafie Bradford San Pedro, CA

That consistent and cater to the customers needs!!!

3 years ago

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Haniel Minneapolis, MN

Its life changing to see my smile better in so little time.

3 years ago

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Rebecca Tucker

Great customer service, prompt and helpful

3 years ago

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Anthony Apanavage

working very well, easy to use, cost effective

3 years ago

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O.O.

Affordability and excellent customer service

3 years ago

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Johnetta williams

The Aligners don't fit and my gaps aren't really close but they're closing I guess

3 years ago

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Kylie Justice

Best for the price and I’m seeing change in just 7 weeks

3 years ago Edited January 10, 2024

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Jackie Friedrich

It's straightening my teeth on week 7 now

3 years ago

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anne houpt

Very easy to get it done. Helpful and quick to respond

4 years ago

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Joshua Sepulveda

Honest, efficient, responsive, transparent

4 years ago

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Elizabeth Toombs

Works quickly and causes very little discomfort.

4 years ago

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Diana Rondone

Trustworthy Professional Knowledgeable Experts

4 years ago

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Dallas Ross Evergreen

Professional. Courteous. Great customer service.

4 years ago

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Mike Young

great customer service, great product and great value.

4 years ago

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Mitchell Carney

Always there to help and are fast and easy to deal with!

4 years ago

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Kellee

It really work good better then the old braces I had

4 years ago

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Kim

Knowledgeable staff, super customer service.

4 years ago

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Kellie

Easy and affordable. Understandable treatment plan.

4 years ago

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Angela

My teeth are not completely straight but they look a lot better than they did

4 years ago

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Carissa Hatfield

Amazing customer service and extremely quick response times

4 years ago

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Kevin Reynolds

Customer service is absolutely phenomenal

4 years ago

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Bella

Good customer service, process not as smooth as advertised though.

4 years ago

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T Lo

Affordable, effective, and I would recommend

4 years ago

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Beth

Great quality product and great customer service

4 years ago

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Julie Crockett

They are comfortable, easy to put in and to talk with.

4 years ago

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Emelin Heredia

Customer Service is great but I haven't seen any results in my smile and regret spending so much money on Byte

4 years ago

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Linda

Very aggressive sales tactics before purchase and unresponsive customer service after.

4 years ago

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Sherry Romzek

The product is so easy. Byte made the process effortless.

4 years ago