InfoArmor

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InfoArmor

Identity protection services starting at $14.95 per month

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Founded in 2007 and headquartered in Scottsdale, Arizona, InfoArmor operates with the purpose of combining in-depth global research and actionable intelligence to comprehensively put a stop to identity threats. InfoArmor recognizes the increase of online threats and strives to “transform the security of humankind.” The company stands out among its competitors because it offers customers a variety of monitoring services, top-of-the-line recovery assistance, highly competitive prices, and a reliable $1 million in identity theft insurance. 

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InfoArmor Logo InfoArmor ›

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The Good

  • Competitive Pricing
  • Monitoring Services
  • Recovery Help
  • Insurance

Competitive Pricing

InfoArmor's identity theft protection services include an individual plan and a family plan. The individual plan costs $14.95 per month or $149.95 per year, while its family plan costs $24.95 per month or $249.95 per year. These prices are competitive with other top companies in the industry in regards to client services. Along with competitive prices, InfoArmor offers a “no age cap” on its family coverage plan. The lack of age cap on the family plan allows dependents of all ages to have complete identity protection coverage. According to the InfoArmor website, the company uses an “under roof or under wallet” guideline to define family dependents. 

Monitoring Services

InfoArmor offers a number of monitoring services, including credit monitoring, financial account monitoring, social media monitoring, and social security number monitoring, to better catch identity theft before it actually happens. The company recognizes the ever-growing threat of identity theft crime and strives to keep its members safe from varying data breaches that occur. In addition to monitoring services, the company offers fraud alerts and promises to secure customer accounts with two-factor authentication to ensure a high level of customer protection. InfoArmor will also provide customers with in-house privacy advocate services that are available around-the-clock to work with customers for fraud remediation. 

Recovery Help

InfoArmor provides assistance with pre-existing conditions, as well as medical identity theft and criminal identity theft recovery. The company also offers lost wallet services. This type of recovery help, specifically the company’s assistance with pre-existing conditions, makes InfoArmor stand out in comparison to other identity theft protection services. Not only does the company strive to protect customers from things like cyber threats, the dark web, identity fraud, and any form of data breach, but the company will also go above and beyond (for no extra cost) to aid those who have already been victimized by identity thieves. 

InfoArmor offers a unique recovery help option. The company will provide deceased family member remediation. If a deceased family member's personal information gets compromised including account takeover and fraud, InfoArmor will provide full identity fraud remediation services. 

Insurance

In the event of identity theft or fraud, InfoArmor provides up to $1 million in identity theft insurance. This policy covers and reimburses customers for expenses related to the theft. Since InfoArmor provides this type of insurance with its protection services, members do not have to worry about paying out-of-pocket expenses if they are caught up in an identity theft crime. 

The Bad

  • No Internet Scanning
  • No Antivirus Software

No Internet Scanning

Although InfoArmor offers several other monitoring services, the company does not provide its customers with internet scanning to ensure that their personal information is not being sold or traded online.

No Antivirus Software

InfoArmor does not offer antivirus software to protect sensitive data on its customers' computers. Since there is no antivirus or anti-keylogging software offered by the company, customers will have to pay money to obtain their own protective software. Customers will also most likely have to pay a higher price for top-of-the-line software, that many other identity protection companies provide, in order to protect their multiple devices against any type of advanced threat that comes their way. 

The Bottom Line

InfoArmor offers competitively priced identity protection plans that include a number of identity monitoring services like credit monitoring, financial account monitoring, social media monitoring, and social security number monitoring. InfoArmor provides customers with an annual credit report and credit score from all three major credit bureaus. In addition to the annual credit report and credit score from all three credit bureaus, InfoArmor provides customers with unlimited TransUnion credit reports and credit scores. 

The company also uses two-factor authentication and provides fraud alert services as well as recovery assistance including working with those who have pre-existing identity theft conditions. InfoArmor customers are able to receive up to $1 million in identity theft insurance if they fall victim to identity thieves. Unfortunately, the company does not provide internet scanning or antivirus software which leaves customers’ devices unprotected unless they choose to pay out-of-pocket expenses to purchase their own protective software. We recommend you pay attention to InfoArmor reviews when deciding what identity theft protection you want to spend money on. 

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User Reviews

3.1

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8 Reviews

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Tony
October 8th, 2018 Naperville, IL DETAILS
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The customer service is nonexistent. They have never answered me. Any time I mention "beer" or anything similar on Facebook they sent me an alert. You have to enter a security code every time you login, but you can only get the security code sent to your work email address. So if you are not at work or don't have access to email you cannot login. Most companies would let you chose a phone number to get SMS from too, but there is no option to do that, or if there is, customer service has not (ever) responded to me.

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JCT
June 7th, 2018 West Hartford, CT DETAILS
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Doesn't tell me when there's a credit inquiry on my report, but it'll email me every time I swear on Twitter. Luckily I'm not the one paying for this.

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Dayn Slaathaug
November 6th, 2017 Boise, ID DETAILS
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I have received this service as a benefit with my company. I admittedly have not had to utilize it yet but I am giving it 5 stars to even out the two 1 star reviews on this page that are uninformative of the company's services or borderline unreasonable in their expectations .

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Me
October 16th, 2017 Phoenix, AZ

The service is awful, they are worse than all competitors

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Steve E Puckett
October 6th, 2016 Columbia, SC

I received an alert regarding a credit card. I called customer service and they helped me through the alert in a prompt, professional manner.

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Ron Hall
June 9th, 2016 Waldorf, MD

The registration page on their website makes attempting to establish a password ridiculous! Even when following the instructions precisely the password is never strong enough. I am requesting a refund and will just take my chances dodging the low lifes who steal from honest people. This service is not worth the hassle. Ron Hall.

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David Panak
October 14th, 2014 New York, NY

the review score for the article is admittedly biased against exclusive B2B services. As an employee who works at a company that offers this service, i am glad that Info Armor does not offer B2C services. I would imagine that Info Armor would be greatly incentivized to provide exceptional service in the B2B exclusive environment. Why would they want to risk having an entire company of employee/customers upset with them, if they did not provide timely and effective support to the one employee/customer that needed it?

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[email protected]
April 21st, 2014 Durham, NC

InfoArmor does cover me and my whole family. There service is top notch.

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