LegalShield IDShield vs NortonLifeLock

LifeLock and IDShield are both top-rated identity theft protection services. Each company offers strong identity theft protection services along with unique additional services. For instance, IDShield has licensed private investigators on staff while LifeLock has Norton technology that can block real cyberthreats, about 143 million cyberthreats each day. 

Although both companies offer highly-rated identity protection services, LifeLock provides customers with a few cheaper service options than IDShield and appears to provide slightly more advanced services and features. 

LegalShield IDShield logo verified_user
#4 LegalShield IDShield
8.0 Overall Score
4.5
starstarstarstarstar_half
(228)
NortonLifeLock logo verified_user
#1 NortonLifeLock
9.9 Overall Score
3.9
starstarstarstar_halfstar_border
(939)

Overview

LegalShield IDShield

NortonLifeLock

Price
Price
$9.95-24.95/Month
$9.99-29.99/Month
Insurance
Insurance
$5 Million
Up to $1 Million
Time In Business
Time In Business
44 Years
15 Years

Ratings

LegalShield IDShield

NortonLifeLock

Overall Score
Overall Score
8.0 of 10
9.9 of 10
Review Score
Review Score
4.5
starstarstarstarstar_half
3.9
starstarstarstar_halfstar_border
Value for Money
Value for Money
4.1
starstarstarstarstar_half
3.5
starstarstarstar_halfstar_border
Quality of Product or Service
Quality of Product or Service
4.2
starstarstarstarstar_half
3.4
starstarstarstar_halfstar_border
Customer Service
Customer Service
4.1
starstarstarstarstar_half
3.4
starstarstarstar_halfstar_border
Company Trustworthiness
Company Trustworthiness
4.1
starstarstarstarstar_half
3.5
starstarstarstar_halfstar_border
Likely to Recommend
Likely to Recommend
7.6 of 10
3.8 of 10

Reviews

LegalShield IDShield

NortonLifeLock

Number of Reviews
Number of Reviews
228
939
Review Breakdown
Review Breakdown
4.5
starstarstarstarstar_half
5 star
82%
4 star
7%
3 star
0%
2 star
2%
1 star
10%
3.9
starstarstarstar_halfstar_border
5 star
45%
4 star
31%
3 star
5%
2 star
4%
1 star
15%

Reviews for LegalShield IDShield

Helpful Favorable Review

starstarstarstarstar

Alexandra J. Austin

January 16th, 2020 , DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I lost my wallet and my money. I called the fraud investigators they immediately closed my credit cards, made sure my identity wasn’t stolen, and I was restored without have any fraudulent occurrences. They also notified all three credit bureaus without me calling anyone. My panic went from worrying to piece of mind instantly.


Helpful Critical Review

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Braylyn Linford

February 24th, 2020 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstar_borderstar_borderstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstar_borderstar_borderstar_border
Company trustworthiness
starstarstar_borderstar_borderstar_border

We have had ID shield for years and the one time we try to use them they pretty much told us that our payments that we made an account for nothing I don’t think they’re very good credible company. Not good for the money that we paid.


Reviews for NortonLifeLock

Helpful Favorable Review

starstarstarstarstar

JDWain

February 27th, 2020 Tallahassee, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I use LifeLock Identity theft protection, My mother had her identity stolen years ago and she wishes that she had something like this so I make sure to carry it. LifeLock's agents were helpful in helping me decide how much coverage I needed based on my risk so that I didn't overpay for insurance


Helpful Critical Review

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Michael Markham

March 31st, 2020 Cambria, CA DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

We have tried to stop service for four months and have even called the company. They keep charging us, We have to change our credit card to stop their service. If a company is run like this, they may not be the best choice.


The Final Word

IDShield and LifeLock offer highly rated identity protection services. Both companies have a few different service options that customers can choose from and each company offers various identity restoration services, alerts/monitoring, 24/7 customer support, dark web surveillance, and multiple credit bureau monitoring . 

IDShield provides customers with access to licensed in-house private investigators, 12-month credit score tracking history, and unlimited identity theft restoration services. 

LifeLock, on the other hand, provides customers with online protection software including virus protection and parental controls, lost wallet protection, cyberthreat-blocking Norton technology, secure VPN services, data breach alerts, and much more. 

Overall, both companies offer top-notch services in comparison to many other companies in the identity theft protection industry. LifeLock, however, appears to provide slightly more advanced technology and services than IDShield, and has a lower price range for its service options.

top choice

NortonLifeLock
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