Identity Guard vs NortonLifeLock

Identity Guard and LifeLock are two top-rated companies that provide reputable identity theft protection services.

Both companies offer fairly advanced technology compared to what other companies in the industry offer. Identity Guard, for example, offer IBM Watson Artificial Intelligence technology while LifeLock has cyberthreat-blocking Norton technology. Each company provides multiple identity theft protection service options at relatively affordable costs.

Identity Guard logo verified_user
#8 Identity Guard
6.6 Overall Score
3.2
starstarstarstar_halfstar_border
(107)
NortonLifeLock logo verified_user
#1 NortonLifeLock
9.9 Overall Score
4
starstarstarstarstar_border
(936)

Overview

Identity Guard

NortonLifeLock

Price
Price
$6.66-29.99/Month
$9.99-29.99/Month
Insurance
Insurance
$1 Million
Up to $1 Million
Time In Business
Time In Business
23 Years
15 Years

Ratings

Identity Guard

NortonLifeLock

Overall Score
Overall Score
6.6 of 10
9.9 of 10
Review Score
Review Score
3.2
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4.0
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Value for Money
Value for Money
5.0
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3.5
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Quality of Product or Service
Quality of Product or Service
4.5
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3.4
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Customer Service
Customer Service
4.5
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3.4
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Company Trustworthiness
Company Trustworthiness
5.0
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3.5
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Likely to Recommend
Likely to Recommend
10.0 of 10
3.7 of 10

Reviews

Identity Guard

NortonLifeLock

Number of Reviews
Number of Reviews
107
936
Review Breakdown
Review Breakdown
3.2
starstarstarstar_halfstar_border
5 star
30%
4 star
28%
3 star
6%
2 star
4%
1 star
33%
4.0
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5 star
45%
4 star
31%
3 star
5%
2 star
4%
1 star
15%

Reviews for Identity Guard

Helpful Favorable Review

starstarstarstarstar

tini mapu

August 27th, 2018 Orem, UT

We use this in our office for our business. They are really great and available for you anytime. We have had them protecting our computers for years now. We don't have to worry about viruses and other bad things being spam.


Helpful Critical Review

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Aaron Fleming

June 27th, 2017 Port Townsend, WA

The first time I got an alert on my credit record, I tried to log in. No deal. Password and username reset options didn't work. After 3 days, customer service finally got back to me telling me to call an 800 number. NO WAY. I didn't sign up with an 800 number, I'm not calline an 800 number just to reset a password.


Reviews for NortonLifeLock

Helpful Favorable Review

starstarstarstarstar

JDWain

February 27th, 2020 Tallahassee, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I use LifeLock Identity theft protection, My mother had her identity stolen years ago and she wishes that she had something like this so I make sure to carry it. LifeLock's agents were helpful in helping me decide how much coverage I needed based on my risk so that I didn't overpay for insurance


Helpful Critical Review

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Sheryl Maccia

February 24th, 2020 Chester, NJ DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

The worst possible company/service I have ever encountered. Paid them over $600 dollars to upgrade and yet no one in their uneducated group of c/s reps in the Philipines could answer simple questions. Spent countless hours on hold. Tried to get a USA number and it's impossible. Scary to think they are protecting my ID? LOL


The Final Word

LifeLock and Identity Guard both offer impressive identity theft protection services and relevant, advanced technology. Both companies provide dark web monitoring services, mobile apps, and various additional protection tools like virus protection and anti-phishing software. 

Identity Guard provides identity theft protection solutions to individuals, families, and businesses. Additionally, Identity Guard offers customers up to $1 million in regards to identity theft insurance, a U.S.-based case manager, a risk management score, and IBM Watson Artificial Intelligence technology. 

Meanwhile, LifeLock has three service options available and several device security benefits including parental controls, virus protection promise, PC SafeCam, PC Cloud backup, secure VPN, etc. LifeLock also provides customers with a Million Dollar Protection Package, 24/7 customer support, and lost wallet protection. 

Identity Guard and LifeLock are both top-rated companies and offer reputable services in the identity protection industry. Although LifeLock may offer more advanced features and services than Identity Guard, both companies are worth looking into if you are searching for identity theft protection services.

top choice

NortonLifeLock
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