1. Identity Guard vs NortonLifeLock

Identity Guard vs NortonLifeLock

Identity Guard and LifeLock are two top-rated companies that provide reputable identity theft protection services.

Both companies offer fairly advanced technology compared to what other companies in the industry offer. Identity Guard, for example, offer IBM® Watson™ Artificial Intelligence technology while LifeLock has cyberthreat-blocking Norton technology. Each company provides multiple identity theft protection service options at relatively affordable costs.

Identity Guard logo verified_user
#8 Identity Guard
6.5 Overall Score
3.5
starstarstarstar_halfstar_border
(10)
NortonLifeLock logo verified_user
#1 NortonLifeLock
9.9 Overall Score
3.9
starstarstarstar_halfstar_border
(940)

Overview

Identity Guard

NortonLifeLock

Price
Price
$7.50-33.33/Month
$9.99-29.99/Month
Insurance
Insurance
$1 Million
Up to $1 Million
Time In Business
Time In Business
23 Years
15 Years

Ratings

Identity Guard

NortonLifeLock

Overall Score
Overall Score
6.5 of 10
9.9 of 10
Review Score
Review Score
3.5
starstarstarstar_halfstar_border
3.9
starstarstarstar_halfstar_border
Value for Money
Value for Money
0.0
starstarstarstarstar
3.5
starstarstarstar_halfstar_border
Quality of Product or Service
Quality of Product or Service
0.0
starstarstarstarstar
3.4
starstarstarstar_halfstar_border
Customer Service
Customer Service
0.0
starstarstarstarstar
3.4
starstarstarstar_halfstar_border
Company Trustworthiness
Company Trustworthiness
0.0
starstarstarstarstar
3.5
starstarstarstar_halfstar_border
Likely to Recommend
Likely to Recommend
0.0 of 10
3.7 of 10

Reviews

Identity Guard

NortonLifeLock

Number of Reviews
Number of Reviews
10
940
Review Breakdown
Review Breakdown
3.5
starstarstarstar_halfstar_border
5 star
40%
4 star
30%
3 star
0%
2 star
0%
1 star
30%
3.9
starstarstarstar_halfstar_border
5 star
45%
4 star
31%
3 star
5%
2 star
4%
1 star
15%

Reviews for Identity Guard

Helpful Favorable Review

starstarstarstarstar

lesliebarker

August 4th, 2020 Pleasant Grove, UT

I've been using Identity Guard for a while now. I first found out about them from Comcast because they were offering free service to members in my area (Seattle) and I love it so much I upgraded so I could use more of the paid services.


Helpful Critical Review

starstar_borderstar_borderstar_borderstar_border

Lewis

August 4th, 2020 Jackson Heights, NY

Terrible customer service - for years, I was able to get reports but now identity guard cannot pull all my reports - will not find out what is the problem. In fact, they have emailed me many times to call them - I thought they were able to pull over reports - no! They even called me today just to leave me on hold for 15 minutes!!!!!


Reviews for NortonLifeLock

Helpful Favorable Review

starstarstarstarstar

JDWain

August 4th, 2020 Tallahassee, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I use LifeLock Identity theft protection, My mother had her identity stolen years ago and she wishes that she had something like this so I make sure to carry it. LifeLock's agents were helpful in helping me decide how much coverage I needed based on my risk so that I didn't overpay for insurance


Helpful Critical Review

starstar_borderstar_borderstar_borderstar_border

Michael Markham

August 4th, 2020 Cambria, CA DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

We have tried to stop service for four months and have even called the company. They keep charging us, We have to change our credit card to stop their service. If a company is run like this, they may not be the best choice.


The Final Word

LifeLock and Identity Guard both offer impressive identity theft protection services and relevant, advanced technology. Both companies provide dark web monitoring services, mobile apps, and various additional protection tools like virus protection and anti-phishing software. 

Identity Guard provides identity theft protection solutions to individuals, families, and businesses. Additionally, Identity Guard offers customers up to $1 million in regards to identity theft insurance, a U.S.-based case manager, a risk management score, and IBM® Watson™ Artificial Intelligence technology. 

Meanwhile, LifeLock has three service options available and several device security benefits including parental controls, virus protection promise, PC SafeCam, PC Cloud backup, secure VPN, etc. LifeLock also provides customers with a Million Dollar Protection Package, 24/7 customer support, and lost wallet protection. 

Identity Guard and LifeLock are both top-rated companies and offer reputable services in the identity protection industry. Although LifeLock may offer more advanced features and services than Identity Guard, both companies are worth looking into if you are searching for identity theft protection services.

top choice

NortonLifeLock
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