NortonLifeLock vs Experian IdentityWorks℠

Alayna Okerlund
Alayna Okerlund | Senior Editor
LifeLock and Experian are fairly well-known companies that offer highly-rated identity theft protection services. 

Experian, a well-known credit bureau, provides identity theft protection services through its IdentityWorks program. Both companies provide multiple identity theft protection service options for fairly competitive prices. Each company offers unique benefits. For instance, Experian gives customers additional credit services like CreditLock while LifeLock provides its customers with advanced Norton technology which protects against millions of daily cyberthreats.

NortonLifeLock logo verified_user
#5 NortonLifeLock
7.3 Overall Score
2.7
star star star_half star_border star_border
(177)
Experian IdentityWorks℠ logo verified_user
#10 Experian IdentityWorks℠
6.2 Overall Score
1.7
star star_half star_border star_border star_border
(92)

Overview

NortonLifeLock

Price

$9.99-29.99/Month

Insurance

Up to $1 Million

Time in Business

16 Years

Experian IdentityWorks℠

$9.99-19.99/Month

$1 Million

11 Years

Ratings

NortonLifeLock

Overall Score
7.3 of 10
Review Score
2.7
star star star_half star_border star_border
Value for Money
3.5
star star star star_half star_border
Quality of Product or Service
3.3
star star star star_half star_border
Company Trustworthiness
3.5
star star star star_half star_border
Likely to Recommend
3.6 of 10

Experian IdentityWorks℠

6.2 of 10
1.7
star star_half star_border star_border star_border
2.9
star star star star_border star_border
3.3
star star star star_half star_border
3.2
star star star star_border star_border
4.4 of 10

Reviews

NortonLifeLock

Number of Reviews
177
Review Breakdown
2.7
star star star_half star_border star_border
5 star
30%
4 star
8%
3 star
7%
2 star
7%
1 star
49%

Experian IdentityWorks℠

92
1.7
star star_half star_border star_border star_border
5 star
12%
4 star
4%
3 star
3%
2 star
1%
1 star
79%

Reviews for NortonLifeLock

Helpful Favorable Review

star star star star star

Gabe Burton Riverton, UT

I’ve had two occasions where are I was either notified or contacted LifeLock about possible identity theft. In both cases, they were very helpful and neither one resulted in any type of identity theft.

1 week ago

Helpful Critical Review

star star_border star_border star_border star_border

john oates Sebastian, FL

My VPN stopped working. the agent couldn't fix it so they put me on hold for 2 FRICKING HOURS then some foreign speaking guy tells me the servers are down to call back in 2 hours. This SUCKS! I had to wait 2 hours to be told to call back????? Whata messed up "Service" Center

10 months ago

Reviews for Experian IdentityWorks℠

Helpful Favorable Review

check_circle

Review Source

star star star star star

Eddie Rios Ogden, UT

Experian IdentityWorks is super helpful at keeping my private information secure. They help monitor on an ongoing basis and send alerts when questionable activity surfaces. They keep me apprised of all activity that involves my information, they are trusted and helpful. i highly recommend this service for identity protection.

1 year ago

Helpful Critical Review

star star_border star_border star_border star_border

Jacqueline Wilson Toledo, OH

Experian IdentityWorks is not what it says it is. After I cancelled their service for IdentityWorks before the trial was up, Experian debited my card for $19.99 and did not provide the free credit report. They also refused to refund the payment back to me. They tried twice to get that payment after receiving it once. They are thieves and do not stand by their commitment to their services.

2 years ago

The Final Word

LifeLock and Experian are both offer reputable identity theft protection service options. Both Experian and LifeLock customers have the ability to obtain credit reports, credit score, tri-bureau credit monitoring, dark web surveillance, lost wallet assistance, and various monitoring services. 

In addition to common identity theft protection services, Experian offers customers CreditLock, a feature that gives customers the ability to unlock and lock their Experian credit file. Additionally, Experian gives customers up to $1 million in identity theft insurance and has quite a bit to offer in regard to credit scores. With Experian IdentityWorks, customers can have access to a FICO score simulator, score tracking tools, additional FICO scores, and more. 

LifeLock has a Million Dollar Protection Package that customers can use for stolen funds reimbursement, personal expense compensations, and lawyer/expert coverage. With LifeLock, customers can obtain 24/7 support, several device security benefits such as PC Cloud backup, virus protection, parental controls, and more. LifeLock also provides customers with advanced Norton technology. 

Overall, both Experian and LifeLock provide highly rated identity protection services. Although LifeLock does offer more in terms of device security, technology, and monitoring services, both companies are worth considering if you are searching for identity theft protection services. 

Top Choice

NortonLifeLock Logo
NortonLifeLock

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