1. NortonLifeLock vs Experian IdentityWorks℠

NortonLifeLock vs Experian IdentityWorks℠

LifeLock and Experian are fairly well-known companies that offer highly-rated identity theft protection services. 

Experian, a well-known credit bureau, provides identity theft protection services through its IdentityWorks program. Both companies provide multiple identity theft protection service options for fairly competitive prices. Each company offers unique benefits. For instance, Experian gives customers additional credit services like CreditLock while LifeLock provides its customers with advanced Norton technology which protects against millions of daily cyberthreats.

NortonLifeLock logo verified_user
#1 NortonLifeLock
9.9 Overall Score
3.9
starstarstarstar_halfstar_border
(940)
Experian IdentityWorks℠ logo verified_user
#10 Experian IdentityWorks℠
6.0 Overall Score
1.7
starstar_halfstar_borderstar_borderstar_border
(92)

Overview

NortonLifeLock

Experian IdentityWorks℠

Price
Price
$9.99-29.99/Month
$9.99-19.99/Month
Insurance
Insurance
Up to $1 Million
$1 Million
Time In Business
Time In Business
15 Years
10 Years

Ratings

NortonLifeLock

Experian IdentityWorks℠

Overall Score
Overall Score
9.9 of 10
6.0 of 10
Review Score
Review Score
3.9
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1.7
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Value for Money
Value for Money
3.5
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2.9
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Quality of Product or Service
Quality of Product or Service
3.4
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3.3
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Customer Service
Customer Service
3.4
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3.1
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Company Trustworthiness
Company Trustworthiness
3.5
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3.2
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Likely to Recommend
Likely to Recommend
3.7 of 10
4.4 of 10

Reviews

NortonLifeLock

Experian IdentityWorks℠

Number of Reviews
Number of Reviews
940
92
Review Breakdown
Review Breakdown
3.9
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5 star
45%
4 star
31%
3 star
5%
2 star
4%
1 star
15%
1.7
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5 star
12%
4 star
4%
3 star
3%
2 star
1%
1 star
79%

Reviews for NortonLifeLock

Helpful Favorable Review

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JDWain

August 14th, 2020 Tallahassee, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I use LifeLock Identity theft protection, My mother had her identity stolen years ago and she wishes that she had something like this so I make sure to carry it. LifeLock's agents were helpful in helping me decide how much coverage I needed based on my risk so that I didn't overpay for insurance


Helpful Critical Review

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Michael Markham

August 14th, 2020 Cambria, CA DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
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Customer service
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Company trustworthiness
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We have tried to stop service for four months and have even called the company. They keep charging us, We have to change our credit card to stop their service. If a company is run like this, they may not be the best choice.


Reviews for Experian IdentityWorks℠

Helpful Favorable Review

starstarstarstarstar

Eddie Rios

August 14th, 2020 Ogden, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Experian IdentityWorks is super helpful at keeping my private information secure. They help monitor on an ongoing basis and send alerts when questionable activity surfaces. They keep me apprised of all activity that involves my information, they are trusted and helpful. i highly recommend this service for identity protection.


Helpful Critical Review

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Jacqueline Wilson

August 14th, 2020 Toledo, OH DETAILS arrow_drop_down
Value for your money
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Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
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Company trustworthiness
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Experian IdentityWorks is not what it says it is. After I cancelled their service for IdentityWorks before the trial was up, Experian debited my card for $19.99 and did not provide the free credit report. They also refused to refund the payment back to me. They tried twice to get that payment after receiving it once. They are thieves and do not stand by their commitment to their services.


The Final Word

LifeLock and Experian are both offer reputable identity theft protection service options. Both Experian and LifeLock customers have the ability to obtain credit reports, credit score, tri-bureau credit monitoring, dark web surveillance, lost wallet assistance, and various monitoring services. 

In addition to common identity theft protection services, Experian offers customers CreditLock, a feature that gives customers the ability to unlock and lock their Experian credit file. Additionally, Experian gives customers up to $1 million in identity theft insurance and has quite a bit to offer in regard to credit scores. With Experian IdentityWorks, customers can have access to a FICO score simulator, score tracking tools, additional FICO scores, and more. 

LifeLock has a Million Dollar Protection Package that customers can use for stolen funds reimbursement, personal expense compensations, and lawyer/expert coverage. With LifeLock, customers can obtain 24/7 support, several device security benefits such as PC Cloud backup, virus protection, parental controls, and more. LifeLock also provides customers with advanced Norton technology. 

Overall, both Experian and LifeLock provide highly rated identity protection services. Although LifeLock does offer more in terms of device security, technology, and monitoring services, both companies are worth considering if you are searching for identity theft protection services. 

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