Norton LifeLock vs Experian IdentityWorks℠

LifeLock and Experian are fairly well-known companies that offer highly-rated identity theft protection services. 

Experian, a well-known credit bureau, provides identity theft protection services through its IdentityWorks program. Both companies provide multiple identity theft protection service options for fairly competitive prices. Each company offers unique benefits. For instance, Experian gives customers additional credit services like CreditLock while LifeLock provides its customers with advanced Norton technology which protects against millions of daily cyberthreats.

Norton LifeLock logo verified_user
#1 Norton LifeLock
9.9 Overall Score
4
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(923)
Experian IdentityWorks℠ logo verified_user
#10 Experian IdentityWorks℠
5.7 Overall Score
1.1
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(91)

Overview

Norton LifeLock

Experian IdentityWorks℠

Price
Price
$9.99-29.99/Month
$9.99-19.99/Month
Insurance
Insurance
Up to $1 Million
$1 Million
Time In Business
Time In Business
14 Years
9 Years

Ratings

Norton LifeLock

Experian IdentityWorks℠

Overall Score
Overall Score
9.9 of 10
5.7 of 10
Review Score
Review Score
4.0
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1.1
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Value for Money
Value for Money
3.4
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2.6
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Quality of Product or Service
Quality of Product or Service
3.2
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2.9
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Customer Service
Customer Service
3.3
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2.7
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Company Trustworthiness
Company Trustworthiness
3.5
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2.8
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Likely to Recommend
Likely to Recommend
2.2 of 10
2.9 of 10

Reviews

Norton LifeLock

Experian IdentityWorks℠

Number of Reviews
Number of Reviews
923
91
Review Breakdown
Review Breakdown
4.0
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5 star
45%
4 star
31%
3 star
5%
2 star
4%
1 star
15%
1.1
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5 star
10%
4 star
5%
3 star
3%
2 star
1%
1 star
80%

Reviews for Norton LifeLock

Helpful Favorable Review

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kristin Gneiting
September 11th, 2019 Pleasant Grove, UT DETAILS
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
starstarstarstarstar

I trust my protection with LifeLock. We used to have Norton but now they are one company giving me all the protection I need. I have identity protection as well as protection for my devices and when I am online I have privacy protection as well. I feel very safe with the Norton technology and with that antivirus software!


Helpful Critical Review

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Dean Shrouder
May 15th, 2018 Hollywood, FL DETAILS
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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Just had my identity stolen called LifeLock they gave me a bunch of information on who to contact about my stolen identity s*** what am I paying these people for if I have to call the credit bureaus and do all the hard work total waste of money go to your local bank did absolutely nothing for me just telling me all the stuff that they do sound like a commercial ad on the phone with the girl but after I got finished talking I had 20 phone numbers that I had to call and tell them about my identity-theft you don't need LifeLock you can do it on your own


Reviews for Experian IdentityWorks℠

Helpful Favorable Review

starstarstarstarstar
Rischelle Mikkelson
December 5th, 2018 American Fork, UT DETAILS
Value for your money
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Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I like the ease of use with Experian to look up any issues with my security. They would send me alerts on a regular basis, either to tell me that everything was OK or to alert me of something that looked possibly suspicious.


Helpful Critical Review

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Jacqueline Wilson
February 27th, 2019 Toledo, OH DETAILS
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
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Company trustworthiness
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Experian IdentityWorks is not what it says it is. After I cancelled their service for IdentityWorks before the trial was up, Experian debited my card for $19.99 and did not provide the free credit report. They also refused to refund the payment back to me. They tried twice to get that payment after receiving it once. They are thieves and do not stand by their commitment to their services.


The Final Word

LifeLock and Experian are both offer reputable identity theft protection service options. Both Experian and LifeLock customers have the ability to obtain credit reports, credit score, tri-bureau credit monitoring, dark web surveillance, lost wallet assistance, and various monitoring services. 

In addition to common identity theft protection services, Experian offers customers CreditLock, a feature that gives customers the ability to unlock and lock their Experian credit file. Additionally, Experian gives customers up to $1 million in identity theft insurance and has quite a bit to offer in regard to credit scores. With Experian IdentityWorks, customers can have access to a FICO score simulator, score tracking tools, additional FICO scores, and more. 

LifeLock has a Million Dollar Protection Package that customers can use for stolen funds reimbursement, personal expense compensations, and lawyer/expert coverage. With LifeLock, customers can obtain 24/7 support, several device security benefits such as PC Cloud backup, virus protection, parental controls, and more. LifeLock also provides customers with advanced Norton technology. 

Overall, both Experian and LifeLock provide highly rated identity protection services. Although LifeLock does offer more in terms of device security, technology, and monitoring services, both companies are worth considering if you are searching for identity theft protection services. 

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