Name: Landmark Home Warranty
Rating: 3.3

check_circle

Verified Customer

star star star star star

Anela Misanovic

profesional, fast responding, friendly and helpfull

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Misanovic, Thank you so much for the 5 star review and testimony regarding your recent service experience with Landmark Home Warranty! Providing service that exceeds your expectations with friendly representatives that are helpful and professional is our number one priority, and we love the positive feedback. On behalf of the entire Landmark team, thank you for the opportunity! We truly value your business and look forward to serving you again. Landmark Home Warranty

Nov. 25th, 2020

check_circle

Verified Customer

star star star star star

Karen Barnes

Efficient service and good professionalism

3 years ago

Reply from Landmark Home Warranty

Dear Mrs. Barnes, Thank you so much for the 5 star rating and such positive testimony regarding your service experiences with Landmark Home Warranty! Your satisfaction is our top priority and we always strive to provide best-in-class service with friendly and efficient professionals. We are thrilled to hear this has been your experience and grateful for the opportunity to help. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Nov. 6th, 2020

check_circle

Verified Customer

star star star star star

D M

Quick response; reasonable rates; good customer service

3 years ago

Reply from Landmark Home Warranty

Dear D M, Thank you so much for the 5 star review and positive feedback regarding your service experiences with Landmark Home Warranty! Our top priority is to provide comprehensive coverage, competitive prices, and a level of service that exceeds your expectations and we are thrilled to hear that this has been your experience. On behalf of the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you again. Landmark Home Warranty

Nov. 6th, 2020

check_circle

Verified Customer

star star star star star

Dena

They are responsive, professional, and affordable

3 years ago

Reply from Landmark Home Warranty

Dear Dena, Thank you so much for the 5 star review and such positive feedback regarding your service experiences with Landmark Home Warranty! Customer satisfaction is our top priority and we are so happy that you have found value in the services we offer and are overjoyed with the opportunity to provide prompt and supportive resolution on your behalf. Your testimony is exactly what we strive for! Thank you again for the opportunity, we truly look forward to serving you in the future. Landmark Home Warranty

Nov. 6th, 2020

check_circle

Verified Customer

star star star star star

Cassandra Tate

Quick and fast service. Answered all of our questions

3 years ago

Reply from Landmark Home Warranty

Dear Mrs. Tate, On behalf of the entire team, thank you so much for the 5 star review and providing such positive testimony regarding your customer service experiences with Landmark Home Warranty! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we take great pride in providing you with the peace of mind you deserve. Thank you again for the opportunity! We truly value your business and look forward to serving you again soon. Landmark Home Warranty

Nov. 19th, 2020

check_circle

Verified Customer

star star star star star

Ta

Great service and staff are very friendly

3 years ago

check_circle

Verified Customer

star star star star star_border

Dee

They were friendly, skilled professionals that provided good service.

3 years ago

check_circle

Verified Customer

star star star star star

Kathi

They have taken care of any problems we have had.

3 years ago

check_circle

Verified Customer

star star star star star

Dayne Gardner

Responsive toi emergencies, ready to answer any question.

3 years ago

check_circle

Verified Customer

star star star star star

Lizzie

They helped us right away with an issue in our new home.

3 years ago

check_circle

Verified Customer

star star star star star

Jeffrey

1 call to a friendly person and work is done the next day

3 years ago

check_circle

Verified Customer

star star star star star

Leon Jones II

Great service, cleaned up after finishing and worked fast!

3 years ago

check_circle

Verified Customer

star star star star star

Linda Crowder

Got someone out here right away with high quality

3 years ago

check_circle

Verified Customer

star star star star star

Sharon Hafen

Easy to work with on claims. Quickly resolved.

3 years ago

check_circle

Verified Customer

star star star star star

Lupe

Professional, quick response, great warranty plan

3 years ago

check_circle

Verified Customer

star star star star star

Holly Whitworth

Fast response. Send hood company for repair

3 years ago

check_circle

Verified Customer

star star star star star

Nakia Simpson

They have helped me with all of my needs in a timely manner

3 years ago

check_circle

Verified Customer

star star star star star

Eric

Quick and easy service. Completed repairs on time

3 years ago

check_circle

Verified Customer

star star star star star

Nana

He did the job-was on time-had to come back

3 years ago

check_circle

Verified Customer

star star star star star

Sherry Winchell

Always so professional, on time and courteous

3 years ago

check_circle

Verified Customer

star star star star star

Richard Cooper

Great service very professional and timely

3 years ago

check_circle

Verified Customer

star star star star star

Es

Process of putting in a work order is seem less and prompt

3 years ago

check_circle

Verified Customer

star star star star star

Vince Pace

Is easy to work with them. And fast respond very polite

3 years ago

check_circle

Verified Customer

star star star star star_border

Ray

Because they were responsive and attended to my needs immediately

3 years ago

check_circle

Verified Customer

star star star star star

Lisa McCloskey

I have always enjoyed the fast & friendly customer service

3 years ago

check_circle

Verified Customer

star star star star star

Lisa Priapi

Excellent, friendly service, easy to engage

3 years ago

check_circle

Verified Customer

star star star star star

Rebecca C Bacon

Prompt response and quality services rendered.

3 years ago

check_circle

Verified Customer

star star star star star

Charles

Prompt service, polite and knowledgeable customer service

3 years ago

check_circle

Verified Customer

star star star star star_border

Debra davis

My issue was addressed immediately and resolved to my satisfaction.

3 years ago

check_circle

Verified Customer

star star star star star

Craig Spring, TX

Great customer service as well as timeliness.

3 years ago

check_circle

Verified Customer

star star star star star

bruce Roy, UT

Claim was handled professional and in a timely manner

3 years ago

check_circle

Verified Customer

star star star star star

Frank Atkins Yuma, AZ

They acted promptly and completed the job that we ordered

3 years ago

check_circle

Verified Customer

star star star star star

Kevin Wheeler Denton, TX

The efficiency and timely appointments. Easy to work with.

3 years ago

check_circle

Verified Customer

star star star star star_border

Marty Kerrville, TX

Fast responses, fairly good follow up, easy to get in contact with

4 years ago

check_circle

Verified Customer

star star star star star

Kelly Sandoval

Prompt and friendly. Everything was explained fully.

4 years ago

Reply from Landmark Home Warranty

Dear Kelly,

Thank you for the great review! We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 26th, 2020

check_circle

Verified Customer

star star star star_border star_border

Thompson Wong

The customer service staff mostly stands on their company side and tries to avoid issuing a ticket

4 years ago

Reply from Landmark Home Warranty

Dear Thompson,

I am sorry to hear that you feel this way. I would like the opportunity to review your service request in more detail to better address your concerns. Your feedback is taken very seriously. It provides great insights on how we can improve as a company to better serve our homeowners. Please reach out to me directly at customerrelations@landmarkhw. com.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 26th, 2020

check_circle

Verified Customer

star star star star star

Merrill's

Quality of service I received before and after the repair

4 years ago

Reply from Landmark Home Warranty

Dear Merrill's,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 26th, 2020

check_circle

Verified Customer

star star star star star

Pam West

Very pleased with the service that has been provided.

4 years ago

Reply from Landmark Home Warranty

Dear Pam,

Thank you for the great review! We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 26th, 2020

check_circle

Verified Customer

star star star star star

Nicole Natti

Fast response. No issues and take care of everything

4 years ago

Reply from Landmark Home Warranty

Dear Nicole,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 14th, 2020

check_circle

Verified Customer

star star star star star

PR Bussert

pleasant to work with and takes care of the home owner

4 years ago

Reply from Landmark Home Warranty

Dear PR Bussert,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 14th, 2020

check_circle

Verified Customer

star star star star star

V

User friendly staff, great personal service

4 years ago

Reply from Landmark Home Warranty

Dear V,

Thank you for the great review! We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

check_circle

Verified Customer

star star star star star

Theresa

Responsiveness and quality of contractors

4 years ago

Reply from Landmark Home Warranty

Dear Theresa,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

check_circle

Verified Customer

star star star star star_border

MSmith

They are very good, but don't always contract out of our immediate area.

4 years ago

Reply from Landmark Home Warranty

Dear MSmith,

Thank you for your review! We do have contractors that service multiple areas. They may not always be located in your city but will be able to still visit your home. If you have any further questions, I would be happy to assist you. You can reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

check_circle

Verified Customer

star star_border star_border star_border star_border

Flint courter

The warranty Doesn't cover anything would mu h rather have the cash in hand to cover the repairs needed instead of fighting with a middle man company

4 years ago

Reply from Landmark Home Warranty

Dear Flint,

I am sorry to hear that you feel this way. I would like to discuss your concerns in more detail and go over the warranty coverage with you. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

check_circle

Verified Customer

star star star star star

Dan

Streamlined process, Timeliness and Efficiency

4 years ago

Reply from Landmark Home Warranty

Dear Dan,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

check_circle

Verified Customer

star star star star star

CE Brennan

great customer service, timely service, got the job done

4 years ago

Reply from Landmark Home Warranty

Dear CE Brennan,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

check_circle

Verified Customer

star star star star star

Anthony Hall

They have for the most part always handled my requests

4 years ago

Reply from Landmark Home Warranty

Dear Anthony,

Thank you for the great review! We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

check_circle

Verified Customer

star star star star star_border

Jeff

Very responsive and vendors do their best to schedule calls at convenient times

4 years ago

Reply from Landmark Home Warranty

Dear Jeff,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. I have sent you a direct e-mail to discuss your concerns in more detail.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2020

check_circle

Verified Customer

star star star star star

Norise Jastillana

Prompt reply and scheduling of contractor.

4 years ago

Reply from Landmark Home Warranty

Dear Norise,

We are happy to hear that you feel this way! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2020

check_circle

Verified Customer

star star star star star

Charlotte

They were Timely and there was no hassle.

4 years ago

Reply from Landmark Home Warranty

Dear Charlotte,

Thank you for the five-star rating! We appreciate the time you have taken to share it. Please do not hesitate to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 17th, 2020