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Landmark Home Warranty

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7.2

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Juan Daniel Cotrino Spring, TX

Response time and quality of Contractors

4 years ago

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Reply from Landmark Home Warranty

Dear Juan,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 27th, 2019

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Tammy W Peoria, AZ

I received quick service and my problem was taken care of.

4 years ago

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Reply from Landmark Home Warranty

Dear Tammy,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 27th, 2019

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Michael Capps San Antonio, TX

Great customer service from Toni B

4 years ago

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Reply from Landmark Home Warranty

Dear Michael,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 27th, 2019

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star star star star star

Robin Prescott, AZ

They are attentive, right on it, helpful...

4 years ago

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Reply from Landmark Home Warranty

Dear Robin,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 27th, 2019

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Bethany Midvale, UT

They have not helped us at all. The people they sent did terrible work and we ended up having other professionals do the work instead of theirs.

4 years ago

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Reply from Landmark Home Warranty

Dear Bethany,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 20th, 2019

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Don Presley Eagle Mountain, UT

Most items are covered reasonably. Response with a technician is very good.

4 years ago

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Reply from Landmark Home Warranty

Dear Don,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 20th, 2019

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Owner Tucson, AZ

Timing; in general home warranties take longer than regular repairs

4 years ago

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Reply from Landmark Home Warranty

Dear Owner,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 20th, 2019

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star star star star star

Victoria San Antonio, TX

The follow up on Landmark's end is amazing.

4 years ago

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Reply from Landmark Home Warranty

Dear Victoria,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 20th, 2019

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star star star star star

Victor Gomez Twin Falls, ID

I''ve had no issues with them and customer service is great

4 years ago

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Reply from Landmark Home Warranty

Dear Victor,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 20th, 2019

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star star star star star

Scott Jackson Arlington, TX

Very professional & friendly support team

4 years ago

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Reply from Landmark Home Warranty

Dear Scott,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 20th, 2019

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star star star star star

Daniel Baxter Layton, UT

Kind helpful service everytime I need them.

4 years ago

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Reply from Landmark Home Warranty

Dear Daniel,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 20th, 2019

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star star star star star

Briana Garcia San Antonio, TX

Easy to use the service; very simple process.

4 years ago

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Reply from Landmark Home Warranty

Dear Briana,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 20th, 2019

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Joy Cedar Park, TX

Fast efficient service. What more can I say

4 years ago

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Reply from Landmark Home Warranty

Dear Joy,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 20th, 2019

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Verified Customer

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star star star star star_border

RICHARD JAMESON

ONE REPAIR IS NOT COMPLETED YET SO HAVE TO WAIT AND SEE THE OUT COME

4 years ago

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Reply from Landmark Home Warranty

Dear Richard,

Thank you for taking the time to share your feedback. Please reach out to me directly at if you need any assistance with your pending service request.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 13th, 2019

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star star star star star

Breanna

It was very easy to schedule an appointment.

4 years ago

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Reply from Landmark Home Warranty

Dear Breanna,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 13th, 2019

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star star star star star

js

prompt notification and call backs , very professional

4 years ago

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Reply from Landmark Home Warranty

Dear JS,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 13th, 2019

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star star star star star

Toni Blodgett

She explained all my options and delivered

4 years ago

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Reply from Landmark Home Warranty

Dear Toni,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 13th, 2019

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star star star star star

John Michael

Promt to schedule. Great customer service. Great value.

4 years ago

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Reply from Landmark Home Warranty

Dear John,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 13th, 2019

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star star star star star

Paul Collins

Have had to use them 2 times with fast results

4 years ago

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Reply from Landmark Home Warranty

Dear Paul,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 13th, 2019

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star star star star star

Joyce Thompson

Real person in customer service took my call.

4 years ago

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Reply from Landmark Home Warranty

Dear Joyce,
Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 13th, 2019

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Verified Customer

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Review Source

star star star star star

Barbara Bridger

Efficiency communication and follow through

4 years ago

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Reply from Landmark Home Warranty

Dear Barbara,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 13th, 2019

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Verified Customer

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Review Source

star star star star star

David

Quick response time and professional in every way

4 years ago

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Reply from Landmark Home Warranty

Dear David,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 13th, 2019

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Verified Customer

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star star star star star

Mike Scott

Got approval and job was completed within a week!!

4 years ago

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Reply from Landmark Home Warranty

Dear Mike,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 13th, 2019

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Verified Customer

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star star star star star

Floyd

Consistently great service. Fast friendly and dependable.

4 years ago

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Reply from Landmark Home Warranty

Dear Floyd,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 13th, 2019

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Verified Customer

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star star star star star

Hal

Fast response, quick repairs, great follow-up.

4 years ago

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Reply from Landmark Home Warranty

Dear Hal,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 13th, 2019

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Verified Customer

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star star star star star

Joe

They are always on the spot to fix problems.

4 years ago

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Reply from Landmark Home Warranty

Dear Joe,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 13th, 2019

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Verified Customer

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star star star star star

Ruth S. Pierce

Prompt service and friendly staff. Timely repair service

4 years ago

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Reply from Landmark Home Warranty

Dear Ruth,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 13th, 2019

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Verified Customer

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star star star star star

Ron Archer

Very courteous, professional, and prompt service

4 years ago

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Reply from Landmark Home Warranty

Dear Ron,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 30th, 2019

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star star star star star_border

toni noblet

after call for service; they schedule my service inmediately

4 years ago

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Reply from Landmark Home Warranty

Dear Toni,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 30th, 2019

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Verified Customer

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Jerry Smith

Timeliness . They stay in contact both before and after the visit

4 years ago

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Reply from Landmark Home Warranty

Dear Jerry,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 30th, 2019

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Verified Customer

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star star star star star

Russ Pelton

Very good customer service at a reasonable price

4 years ago

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Reply from Landmark Home Warranty

Dear Russ,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 30th, 2019

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Verified Customer

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star star star star star_border

Jim

There were some issues that were not taken care of in a timely manner.

4 years ago

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Reply from Landmark Home Warranty

Dear Jim,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 30th, 2019

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Verified Customer

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Review Source

star star star star star

Carrie

Great customer service and friendly representative

4 years ago

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Reply from Landmark Home Warranty

Dear Carrie,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 30th, 2019

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Verified Customer

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star star star star star

Wayne Hayes Houston, TX

Two issues and both handled quickly and professionally.

4 years ago

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Reply from Landmark Home Warranty

Wayne,

We are pleased to hear that we have been able to service you in a timely manner! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Cheyenne Rapier
Customer Relations Manager

May. 21st, 2019

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star star star star star

Cindy Boise, ID

Ease of use, good communication and good coverage

4 years ago

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Reply from Landmark Home Warranty

Cindy,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Cheyenne Rapier
Customer Relations Manager

May. 21st, 2019

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Verified Customer

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star star star star star

Danielle M. Pipe Creek, TX

Prompt service; fair price. Definitely recommend.

4 years ago

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Reply from Landmark Home Warranty

Danielle,

We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Cheyenne Rapier
Customer Relations Manager

May. 21st, 2019

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Verified Customer

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star star star star star

Tekila and Gary Richard Tomball, TX

excellent customer service and product/service

4 years ago

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Reply from Landmark Home Warranty

Dear Tekila and Gary,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 22nd, 2019

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Verified Customer

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star star star star star

Sanel Gredelj Phoenix, AZ

great service, was very pleased with the outcome

4 years ago

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Reply from Landmark Home Warranty

Dear Sanel,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 22nd, 2019

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Verified Customer

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star star star star star

Dawn

So far they have fulfilled the contract I have with them.

4 years ago

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Reply from Landmark Home Warranty

Dear Dawn,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 22nd, 2019

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Verified Customer

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star star star star star

William G

excellent customer service contractors do quality work

4 years ago

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Reply from Landmark Home Warranty

Dear William,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 22nd, 2019

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Verified Customer

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star star star star star_border

Kent & Carol

All the Service Reps were very helpful, friendly and attentive to our needs.

4 years ago

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Reply from Landmark Home Warranty

Dear Kent and Carol,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 22nd, 2019

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Verified Customer

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star star star star star

Mr. "C"

they take great care of their clients, and deliver on time

4 years ago

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Reply from Landmark Home Warranty

Mr. C,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Cheyenne Rapier
Customer Relations Manager

May. 21st, 2019

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Verified Customer

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Review Source

star star star star star

Charlotte Mitchell

Very fast response and appointments completed quickly

4 years ago

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Reply from Landmark Home Warranty

Dear Charlotte,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 15th, 2019

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Verified Customer

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Review Source

star star star star star

JC

They are very responsive, follow up closely along the claim

4 years ago

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Reply from Landmark Home Warranty

Dear JC,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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Verified Customer

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Review Source

star star star star star

John Cordeiro

Always, prompt professional service, even after the sale.

4 years ago

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Reply from Landmark Home Warranty

Dear John,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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Verified Customer

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Review Source

star star star star star

Lisa

I have had outstanding service from each of my providers.

4 years ago

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Reply from Landmark Home Warranty

Dear Lisa,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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Verified Customer

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Review Source

star star star_border star_border star_border

Mike

Poor customer service, representatives do not understand what you are talking about when describing issues.

4 years ago

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Reply from Landmark Home Warranty

Dear Mike,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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Verified Customer

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Review Source

star star star star star

Opal

They always seem ready to help you anyway they can

4 years ago

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Reply from Landmark Home Warranty

Dear Opal,

Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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Verified Customer

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Review Source

star star star star star

Robert Weedon

response to request, on time getting vendors.

4 years ago

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Reply from Landmark Home Warranty

Dear Robert,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019

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Verified Customer

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Review Source

star star star star star_border

Sam

Ok to work with for the most part. Better than other warranty companies

4 years ago

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Reply from Landmark Home Warranty

Dear Sam,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 14th, 2019