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Landmark Home Warranty

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6.7

Overall Score

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Cynthia Perez

They answer service service call in a timely matter

4 years ago

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Reply from Landmark Home Warranty

Dear Cynthia,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 17th, 2020

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Doug Saint George, UT

They did very good when I needed service done. They were prompt and efficient.

4 years ago

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Reply from Landmark Home Warranty

Dear Doug,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. I have sent you a direct e-mail to discuss your concerns in more detail.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 8th, 2020

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star star star star star

Scott Bistline Meridian, ID

Coourteous and very knowledgeable. Thank you Trisha R

4 years ago Edited January 10, 2024

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Reply from Landmark Home Warranty

Dear Scott,

Thank you for the five-star rating. We appreciate the time you have taken to share it. Please do not hesitate to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 8th, 2020

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star star star star star

Vicki L Gould Brigham City, UT

They are always there when you need them!

4 years ago

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Reply from Landmark Home Warranty

Dear Vicki,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 8th, 2020

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Angel San Antonio, TX

All the contractors know what is not covered over 10 service calls not one got fix for the $75.00 dollars. DO NOT WASTE YOUR MONEY ON THIS WARRANTY.

4 years ago

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Reply from Landmark Home Warranty

Dear Angel,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 8th, 2020

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star star star star star

Katt Las Vegas, NV

3 out of 4 appliances fixed then replaced washer

4 years ago

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Reply from Landmark Home Warranty

Dear Katt,

We are happy to see that we have been able to provide you with 5-star services! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 8th, 2020

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star star star star star

Joel Mills Maricopa, AZ

There when I need them with fast service

4 years ago

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Reply from Landmark Home Warranty

Dear Joel,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 8th, 2020

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star star star star star

Jon Pitts Yuma, AZ

Held to there word. Hard to find that now days

4 years ago

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Reply from Landmark Home Warranty

Dear Jon,


Thank you for taking the time to share your feedback! We appreciate the time you have taken to do that and hope to continue providing great customer service for you.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 31st, 2019

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Eddie Mesa, AZ

The process was very easy, just wish the first plumber did not drag their feet.

4 years ago

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Reply from Landmark Home Warranty

Dear Eddie,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 31st, 2019

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star star star star star

Sue G Eagle, ID

Efficient and professional service with quick response time

4 years ago

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Reply from Landmark Home Warranty

Dear Sue,

Thanks for the great rating and the time you have taken to share it! Please do not hesitate to reach out to us for any questions you may have.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 31st, 2019

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Grant Dallas, TX

they've always been fast and easy to work with

4 years ago

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Reply from Landmark Home Warranty

Dear Grant,

Thank you for taking the time to share your feedback! We appreciate the time you have taken to do that and hope to continue providing great customer service for you.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 31st, 2019

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Addison Addison, TX

Prompt response and no gamesmanship on coverage.

4 years ago

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Reply from Landmark Home Warranty

Dear Addison,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 31st, 2019

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Verified Customer

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star star star star star

Nita Fonua

They were fast and knew exactly what the problem was.

4 years ago

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Reply from Landmark Home Warranty

Dear Nita,

Thank you for the time you have taken to share your feedback. We are happy to hear that we were able to service you in a timely manner. Please do not hesitate to reach out to us for any of your future home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 17th, 2019

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Monzur

Customer service is good and respond at the tim eof need.

4 years ago

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Reply from Landmark Home Warranty

Dear Monzur,

We are very happy to hear that we have been able to provide you with remarkable service. We appreciate the time you have taken to share your feedback. Please do not hesitate to reach out to us for any questions you may have.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 17th, 2019

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star star star star star

Kelli

Fast, friendly and follow up on work orders

4 years ago

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Reply from Landmark Home Warranty

Dear Kelli,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 17th, 2019

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Verified Customer

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star star star star star

Deupser

Exceptional service in all areas that we have needed.

4 years ago

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Reply from Landmark Home Warranty

Dear Deupser,

We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 17th, 2019

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star star star star star

Donna Toliver Beaverton, OR

When I have an issue, someone responds within a short time

4 years ago

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Reply from Landmark Home Warranty

Dear Donna,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 3rd, 2019

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star star star star star

Webster Cedar City, UT

Landmark finds providers in the area in a timely manner.

4 years ago

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Reply from Landmark Home Warranty

Dear Webster,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 26th, 2019

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star star star star star

Scott Miller Montgomery, TX

Very prompt at assessing the situation and the repair.

4 years ago

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Reply from Landmark Home Warranty

Dear Scott,

We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 26th, 2019

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D Rood Caldwell, ID

Overall good customer service but the wait time to get to them is lacking.

4 years ago

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Reply from Landmark Home Warranty

Dear D Rood,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! You can utilize our online functions on our website! You can open a service request or even speak with a representative through chat! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 26th, 2019

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star star star star star

Karen A Smith

Professional and quick to respond and great value

4 years ago

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Reply from Landmark Home Warranty

Dear Karen,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 22nd, 2019

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star star star star star

Yanira Belloso

This company is reliable ready to answer calls

4 years ago

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Reply from Landmark Home Warranty

Dear Yanira,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 22nd, 2019

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star star star star star

Roland

consistent service & value for many years.

4 years ago

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Reply from Landmark Home Warranty

Dear Roland,

We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 22nd, 2019

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star star star star star

Green Valley customer

Always work with you to take care of existing issues

4 years ago

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Reply from Landmark Home Warranty

Dear Homeowner,

We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 22nd, 2019

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Verified Customer

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Review Source

star star star star star

Christine Siverson

Great customer service a very quick response to our needs

4 years ago

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Reply from Landmark Home Warranty

Dear Christine,


We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 22nd, 2019

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Verified Customer

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star star star star star

Paty Regalado

Always helpful and great customer service

4 years ago

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Reply from Landmark Home Warranty

Dear Paty,

We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 22nd, 2019

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Mark Folloder

They follow up on every part of the claim.

4 years ago Edited January 10, 2024

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Reply from Landmark Home Warranty

Dear Mark,

We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 22nd, 2019

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Verified Customer

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Review Source

star star star star star

Victor Garcia

They helped me with my claim extremely fast.

4 years ago

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Reply from Landmark Home Warranty

Dear Victor,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 22nd, 2019

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Verified Customer

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Review Source

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Ryan O'Connor Austin, TX

latest service provider they contracted through was a joke and unreliable. landmark offered little help to fix.

4 years ago

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Reply from Landmark Home Warranty

Dear Ryan,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 11th, 2019

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Verified Customer

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star star star star star

Mr. Diaz Providence, UT

great customer service and quality of staff is Awesome!!!

4 years ago

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Reply from Landmark Home Warranty

Dear Mr. Diaz,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 11th, 2019

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Verified Customer

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Review Source

star star star star star

Ian Scott Meridian, ID

Reliable, polite, and very useful service

4 years ago

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Reply from Landmark Home Warranty

Dear Ian,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 11th, 2019

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Verified Customer

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Review Source

star star star star star

Gay Lawson

Taking precautionary measures without asking.

4 years ago

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Reply from Landmark Home Warranty

Dear Gay,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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star star star star star

Dana

Quick response to service calls and great service!

4 years ago

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Reply from Landmark Home Warranty

Dear Dana,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Caroline

Good customer service. Quick scheduling when contacted about a home issue

4 years ago

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Reply from Landmark Home Warranty

Dear Caroline,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Review Source

star star star star star

Paul Looney

They are the best home warranty company we have found.

4 years ago

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Reply from Landmark Home Warranty

Dear Paul,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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JayB

Price is a little higher than expected for the coverage I selected

4 years ago

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Reply from Landmark Home Warranty

Dear JayB,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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star star star star star

Barbara E.

Always responsive and easy to work with.

4 years ago

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Reply from Landmark Home Warranty

Dear Barbara,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Review Source

star star star star star

Lyubov McMillian

Immediate Response. Professional friendly staff.

4 years ago

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Reply from Landmark Home Warranty

Dear Lyubov,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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star star star star star

Matthew Kinzer

They are always quick to respond and send out help quickly.

4 years ago

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Reply from Landmark Home Warranty

Dear Matthew,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Review Source

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Joel S.

Good results so far, just make the process of placing a claim a little easier.

4 years ago

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Reply from Landmark Home Warranty

Dear Joel,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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star star star star star

L Baldwin

They performed well within the perimeters of the contract.

4 years ago

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Reply from Landmark Home Warranty

Dear L Baldwin,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Review Source

star star star star star

Charlie Curtis

they have done me a great service over the years.

4 years ago

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Reply from Landmark Home Warranty

Dear Charlie,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Thank you for your continuous support!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Judith Pugh

They are quick and reliable to connect us with help but the policy is limited.

4 years ago

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Reply from Landmark Home Warranty

Dear Judith,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Review Source

star star star star star

Tayler Tuilagi

Very fast service and easy to work with!

4 years ago

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Reply from Landmark Home Warranty

Dear Tayler,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Review Source

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New homeowner

Some basics not covered, had one questionable service provider

4 years ago

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Reply from Landmark Home Warranty

Dear Homeowner,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Review Source

star star star star star_border

Juan G. Cruz

So far the time we called they came quickly and were professional

4 years ago

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Reply from Landmark Home Warranty

Dear Juan,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 8th, 2019

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Verified Customer

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Review Source

star star star star star

Kentrell Ridley

Took care of my issue in a timely fashion.

4 years ago

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Reply from Landmark Home Warranty

Dear Kentrell,


We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 1st, 2019

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Verified Customer

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Review Source

star star star star star

Jan

Efficient, knowledgeable and phone friendly

4 years ago

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Reply from Landmark Home Warranty

Dear Jan,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 1st, 2019

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Verified Customer

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Review Source

star star star star star

Bret Kendall

Because it was quick and easy to solve the problem

4 years ago

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Reply from Landmark Home Warranty

Dear Bret,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 1st, 2019

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Verified Customer

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Review Source

star star star star star

Tom

Used them twice and both times service was great

4 years ago

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Reply from Landmark Home Warranty

Dear Tom,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 1st, 2019