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Barbara Shindler McCray Nashville, TN

Not fulfilling request I. A timely nanner

1 year ago

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Gerry Trainque Fort Worth, TX

I have not heard of any follow up on my issue

1 year ago

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A Longview, TX

Because they use handyman ppl n not actual companies

1 year ago

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Cathy Reed Lexington, KY

The service technicians are not reputable.

1 year ago

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Jorge Palacios, MD Fresno, CA

My issue hasn't been resolved yet! It's been over 10 days!

1 year ago

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Cody Donahue

Getting anything covered is nearly impossible

1 year ago Edited January 10, 2024

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Dinesh Pokwal Saint Paul, MN

Costly and doesn't insure most of the item.

1 year ago

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Candy Bradley Holley, NY

do not stand behind their word, owe me money.

1 year ago

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Jimmie Newman Palestine, TX

The project is not done, I havent heard back,

1 year ago

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Verified Customer

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John

I month later my refrigerator is still not repaired

1 year ago

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Bill Tubre Ruston, LA

Excellent response time when I had A/C problem.

1 year ago

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Verified Customer

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Mandy Piper Bangor, WI

Two claims pending. No service. Complicated process.

1 year ago

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Verified Customer

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Bob Lakey Atoka, TN

It took one month to repair our hot water heater.

1 year ago

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Ella Hollywood, FL

Very poor coverage, unprofessional technicians

1 year ago

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Verified Customer

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Vincent A Fantauzzi West Islip, NY

None responsive no follow up! Vendor used unresponsive

1 year ago

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Jeremy Wenger Highland Park, IL

Poor service, not caring about customers

1 year ago

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Verified Customer

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Sohail Azeem Naperville, IL

It took almost 3 months to get my dryer fixed

1 year ago

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Charles Butcher Batavia, IL

Takes way too long for an appliance to be fixed

1 year ago

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Verified Customer

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Lodema Montague, NJ

Three weeks later and still waiting for parts

1 year ago

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Verified Customer

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Robin Hoelting Canton, TX

They suck and continually refuse to reimburse claims.

1 year ago

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Verified Customer

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John Plymouth, MA

Took over a month to repair my dishwasher

1 year ago

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Verified Customer

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Ziegler Orlando, FL

Keeps breaking and no replacement Out time and money

1 year ago

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Verified Customer

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Maria robles Manvel, TX

They only cover small appliances or inside the house.

2 years ago

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Belinda Harper

I paid twice in August for the same issue. I have not been refunded and I email the case manager and no help.

2 years ago Edited January 10, 2024

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John Kapolei, HI

Denials for technicalities hidden in the contract.

2 years ago

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Verified Customer

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Nima Emami Lorton, VA

Not replacing the broken item as promised and advertised.

2 years ago

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Verified Customer

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Susan Vanburen Cumming, GA

Can't get service company to repair refrigerator

2 years ago

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Verified Customer

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Susan E Barkalow Flemington, NJ

Do not cover expected items and quality of work not good.

2 years ago

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Joseph Pulsone Lady Lake, FL

My AC unit need's repair and I was told it was not covered

2 years ago

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Alexander Hadjiyane Southport, NC

waiting months for a washing machine to be repaired.

2 years ago

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Bobbi Flowers Rocky Mount, MO

I never received a response from my case worker

2 years ago

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Verified Customer

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Sharron Adreon Orange City, FL

2 weeks ti get ac replaced. 30 min on hold

2 years ago

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Verified Customer

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Chad Weiner Fort Lauderdale, FL

Poor customer service and limited coverage on everything.

2 years ago

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Verified Customer

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Steve Bussmann Marion, VA

Our AC failed on June 1st, it is still nto repaired.

2 years ago

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Dianne Mitchell Mc Cune, KS

Never got a call back. I called multiple times

2 years ago

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Joshua Meyers Aurora, IL

Still haven't received funds for $1,000 repair!

2 years ago

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Leonard Smith Jonesboro, AR

Couldn't get anyone out to fix my air conditioner

2 years ago

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Winfred Hinton Winder, GA

They never came back to fix my water heater.

2 years ago

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Michael Dupree Harvest, AL

Horrible experience would not cover ac unit

2 years ago

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Melinda F. Emerson

They have poor customer service and very poor contractors.. They do not care about customers at all.

2 years ago Edited January 10, 2024

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Freda cook

Had appt and technician did not come. Waited 6 hours

2 years ago

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Yolonda Grissett

The service is awful and agents are very unhelpful

2 years ago

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Kevin Andersen Phoenix, AZ

Every claim denied, impossible to deal with on the phonea

2 years ago

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Barbara Trombetta Spring, TX

Slow response. Haven't gotten my money's worth.

2 years ago

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Jack McLeod Shreveport, LA

Lack of service never showed up to do repairs.

2 years ago

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Rodney Childers Pine Top, KY

Takes forever for them get someone to repair my problems

2 years ago

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Sharkler Murphy Cordova, TN

No services has been resolved. No communication.

2 years ago

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Michael Ashley Rose Hill, NC

I had two issues that they did not take care of

2 years ago

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Tye Katy, TX

They never cover anything and it's in the fine print

2 years ago

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john High Point, NC

Poor coverage on big ticket items like air condenser

2 years ago

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