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Verified Customer

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Mona Williams Odessa, TX

Very quick response after I requested a claim

4 years ago

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Verified Customer

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Robert W. Hatcher Toano, VA

They deliver the service with no hassle.

4 years ago

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Verified Customer

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Kalpu Patel Columbia, SC

Excellent Service and timely manners all calls.

4 years ago

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Verified Customer

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Christine Jacksonville, FL

You take care of home repairs covered under my plan.

4 years ago

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Verified Customer

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Bill Leonard Bristol, TN

professional,intergity,follow up excellent

4 years ago

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Verified Customer

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Deborah Moscow Mills, MO

Very quick to respond and fix the problem!

4 years ago

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Verified Customer

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Candice Houma, LA

I’ve had two claims that had to have multiple visits to fix and still having same problems

4 years ago

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Verified Customer

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Anonymous Memphis, TN

I changed from American Home Shield. Seems like they are quick to respond.

4 years ago

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Verified Customer

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Luis Mc Kinney, TX

Great response to my claim in a timely manner.

4 years ago Edited January 10, 2024

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Jun. 3rd, 2020

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Verified Customer

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Randall

Quick response and first rate repair technicians!

4 years ago

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Verified Customer

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Patti Daniels

They are prompt and I get results quickly

4 years ago

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Verified Customer

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Michael P. Fisher

Choice Home Warranty saved us a ton of money on AC needs.

4 years ago

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Verified Customer

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Roseann Balderston

Very dependable. Plumber they sent fixed my problem

4 years ago

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Verified Customer

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Mike Baugh

Prompt and reliable attention. No questions asked.

4 years ago

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Verified Customer

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Charles Delaney

Easy to work with and stand behind the warranty

4 years ago

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Verified Customer

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Dawn

They use reliable companies to do repairs

4 years ago

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Verified Customer

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Brian Newsom

Biggest scam there is, should be ran out of Texas. Didn't cover nothing , when you need to contact someone they couldn't be reach.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 26th, 2020

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Verified Customer

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K Jenkins

Attentive to my issue. Techs were on time

4 years ago

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Verified Customer

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Richard V Tagle

Becuase of the prompt and excellent service offerred.

4 years ago

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Verified Customer

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Chien Liu

Response is very quick and the service providers are mostly good, not always.

4 years ago Edited January 10, 2024

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the services we provided. We are committed to providing a positive customer experience therefore, we appreciate your feedback.

May. 26th, 2020

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Verified Customer

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Tom

Quick response and awesome service. Ivan was incredible.

4 years ago

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Verified Customer

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Sarah Kraker

Quick response to get repair people out.

4 years ago

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Verified Customer

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R. Johnson

They were prompt and resolved my problem.

4 years ago

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Verified Customer

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Patricia

Quick response, charming representatives

4 years ago

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Verified Customer

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L

Go above and beyond service. Responsible and reliable.

4 years ago

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Verified Customer

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Will

Very reliable and always resolved all the issues I had

4 years ago

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Verified Customer

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Frank

Technician that came to my home had great customer service Very informative

4 years ago Edited January 10, 2024

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Verified Customer

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Cornelius

A couple of times I used it but they said there was an installation problem and nothing they could do about it.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 21st, 2020

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Verified Customer

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Joyce

Customer support is accurate and they are very efficient.

4 years ago

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Verified Customer

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Lisa

I've used it a couple of times in the last month. Their warranty is not what it says and as soon as I have the opportunity to cancel I'm going to.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 21st, 2020

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Verified Customer

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Laurel

They were more affordable for me. They refused to approve the repair.

4 years ago

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Verified Customer

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Nada

I like the contractors that they have sent to me. Anytime I call for service they come out quickly.

4 years ago

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Verified Customer

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Deborah

I had a plumbing problem and it was very quick. Good price.

4 years ago

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Verified Customer

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Scott Taylor

Good service. Company owner was friendly and competent. Was helpful.

4 years ago

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Verified Customer

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Anna Marie Coggin Collinsville, IL

Awesome, cust service. Were very helpful and professional

4 years ago

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Verified Customer

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Marie Albert Surprise, AZ

They replied to my request as soon as possible.

4 years ago

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Verified Customer

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Wanda James Wichita, KS

Excellent customer service and great vendors so far

4 years ago

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Verified Customer

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Patricia Savage Philadelphia, PA

I need a repair and it was taken care of in a good way

4 years ago

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Verified Customer

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Scott Jacobson Virginia Beach, VA

Affordable price and everything I have in home is covered

4 years ago

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Verified Customer

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Antoinette New Orleans, LA

Awesome customer service and professional

4 years ago

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Verified Customer

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Dwight Braxton Ocala, FL

They send a technician out on time but the technicians never get back to you if you call them.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

May. 5th, 2020

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Verified Customer

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GI Hollywood, FL

Deductible Company tries not to pay and has hired done terrible people in supervisor positions Some are good though

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

May. 5th, 2020

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Verified Customer

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Henry Williams Jackson, TN

CHW has sent professional vendors to correct our problems.

4 years ago

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Verified Customer

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joan derry Brunswick, GA

they are easy to contact and quickly responsive

4 years ago

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Verified Customer

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Joedda Gore Clinton, MS

When I call, I speak immediately to a live person.

4 years ago

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Verified Customer

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joyce gholson Nixa, MO

Great Service so far. Had 1 claim and it went very smoothly

4 years ago

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Verified Customer

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Linda Boca Raton, FL

The products are not always like for like.I was never told that

4 years ago

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Verified Customer

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Ms. Kinard Charlotte, NC

Dependable and reliable when I need them.

4 years ago

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Verified Customer

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Nancy Houston, TX

quick response to my problem, referred plumber came on time

4 years ago

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Verified Customer

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Debra

I only used it once, but everything went smoothly.

4 years ago

Choice Home Warranty Reviews