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Verified Customer

star star star star star

Ms. Ferrell

Great customer service during this pandemic times.

4 years ago

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Verified Customer

star star star star star

Gloria

The service provided was good and quick.

4 years ago

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Verified Customer

star star star star star

Suzanne

Always respond immediately when I have called them

4 years ago

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Verified Customer

star star star star star

Jennifer Dunn

Quick response, issue completely resolved.

4 years ago

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Verified Customer

star star star star star

Eddie

they took care of my statuation with great timing

4 years ago

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Verified Customer

star star star star_border star_border

Peggye Wall

There are so many exclusions on the item that many times what is needed is not covered.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement.
Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

Sep. 17th, 2020

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Verified Customer

star star star star star

AG

Their Professional, Cost and quickness to my call .

4 years ago

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Verified Customer

star star star star star

Harriet Saint Augustine, FL

The Technician came in and repaired our washer fast

4 years ago

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Verified Customer

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Angelina Rogers Zephyrhills, FL

I called to make an apointment for A/C service and someone was available within 24 hours. Customer Servive Rep. was very polite and professional.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your positive feedback. We have shared your feedback to the Customer Relations Director.
I hope you'll take a moment to evaluate your star-rating and update your rating to reflect the positive feedback.

Sep. 10th, 2020

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Verified Customer

star star star star star

Carnelia Thomas Southaven, MS

They answer when I call and they fix my products as needed.

4 years ago

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Verified Customer

star star star star star

maria darling Indianapolis, IN

great customer service and quick service.

4 years ago

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Verified Customer

star star star star star_border

marlene Spring, TX

Choice is Sometimes slow getting service people contacted to come out.

4 years ago

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Verified Customer

star star star star star

Jenny New Port Richey, FL

My air conditioning broke and they were quick to respond.

4 years ago

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Verified Customer

star star star star star

Babbili Hurst, TX

Very pleased with quick response and service.

4 years ago

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Verified Customer

star star star star star

Beverly Charlottesville, VA

Easy to put in work order for service.

4 years ago

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Verified Customer

star star star star star

c freeman Conroe, TX

have had them out a few times always professional & nice

4 years ago

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Verified Customer

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Jacqueline Gladden Summerville, SC

The don't replace your appliance. They give you a fraction of the market cost and you have to pay the rest.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director.

Sep. 2nd, 2020

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Verified Customer

star star star star star

Margaret Fox Brentwood, TN

Quick to respond and get you the service you need.

4 years ago

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Verified Customer

star star star star star

Ray New Port Richey, FL

Easy, fast, accurate, and complete

4 years ago

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Verified Customer

star star star star star

sheryl jordan Shawnee Mission, KS

They have helped with repairs 3 times

4 years ago

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Verified Customer

star star star star star

Thelma Mumford-Glover Atlanta, GA

The claims were handled fast, fair and efficiently.

4 years ago

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Verified Customer

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Unhappy Customer Creighton, PA

I have multiple policies and have not had one claim that they haven't denied yet. Also, they don't always have service providers in your area.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website, under User Agreement.

Sep. 2nd, 2020

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Verified Customer

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Elvis Chesapeake, VA

I would not recommend Choice Home Warranty to anybody. The service is terrible. Both times they rejected my claims. It is ridiculous.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Aug. 27th, 2020

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Verified Customer

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Barry Brigantine, NJ

They are responsive. They are here in time and very polite and do the work.

4 years ago

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Verified Customer

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Brahim San Antonio, TX

they decline my coverage on my AC unit they said a maintenance and i ve been doing it now they have to come with another LIE

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
We encourage all of our customers to review their coverage.

Aug. 10th, 2020

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Verified Customer

star star star star star

Ana Mc Kinney, TX

Good service, answer quickly. Good rate and great eefersls

4 years ago

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Verified Customer

star star star star star

Don Gardner, KS

Responsive to my requests. They complete the work.

4 years ago

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Verified Customer

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Edwin Moragne North Little Rock, AR

they took care of my problem Quick, and it is still working great now. I have told others about the Company to use them.

4 years ago Edited January 10, 2024

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your positive feedback. We have shared your feedback to the Customer Relations Director.
I hope you'll take a moment to evaluate your star-rating and update your rating to reflect the positive feedback.

Aug. 3rd, 2020

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Verified Customer

star star star star star

Eugene Iverson Springtown, TX

Reliability efficency promptness on the job.

4 years ago

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Verified Customer

star star star star star

Katie Joseph Fort Myers, FL

The service contractor was very nice and knowledgeable

4 years ago

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Verified Customer

star star star star star

Leonard Griffin Las Vegas, NV

Great service overall and great speed with the service call

4 years ago

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Verified Customer

star star star star star

Ron Baton Rouge, LA

Produce as promised. Professionally handles claims

4 years ago

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Verified Customer

star star star star star

Lisa C Breton

Price, Service and ease of opening a claim

4 years ago

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Verified Customer

star star star star star_border

Kim in fairfax

Very good service but it took long time to fix air conditioning in hot days

4 years ago

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Verified Customer

star star star star star

RDMDavis

Ease of scheduling an repair appointments

4 years ago

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Verified Customer

star star star star star

Ann Gibson

Responds quickly to requests for service.

4 years ago

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Verified Customer

star star star star star

Norma

They have helped me each time i submitted a claim

4 years ago

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Verified Customer

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Maria

Have not followed through on my claim. I've been waiting over a month for someone to get back to me.

4 years ago

Reply from Choice Home Warranty

We regret to hear your frustration. We would like the opportunity to provide you with a satisfactory resolution for you. In efforts to assist, our Consumer Advocate will message you directly to further address your concerns.

Jul. 28th, 2020

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Verified Customer

star star star star star

Thong Ly

The representatives respond timely to customers

4 years ago

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Verified Customer

star star star star star

Karen Davis

Handle request promptly and efficiently.

4 years ago

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Verified Customer

star star star star star

Daryl Conklin

they have taken care of all of our issues so far.

4 years ago

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Verified Customer

star star star star star

Linda Givens

Always quick and timely. to complete claims.

4 years ago

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Verified Customer

star star star star star

Cubia smith

When you have a problem they get right on it

4 years ago

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Verified Customer

star star star star star

Don

Performance, trustworthy and quality customer service

4 years ago

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Verified Customer

star star star star star

Karen

Made a Claim online on Sunday, Problem fixed on Monday1

4 years ago

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Verified Customer

star star star star star

Mo

I was pleased with the service given. They arrived on time

4 years ago

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Verified Customer

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betty welch

they do pay for claims as long as you follow directions

4 years ago

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Verified Customer

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Walter Griffin

fast and no hassle customer service. Love it..!

4 years ago

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Verified Customer

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Cathy F

Service tech was knowledgeable and very efficient.

4 years ago

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Verified Customer

star star star star star

Bud Morse

Service and whatever, whatever, what ever

4 years ago

Choice Home Warranty Reviews