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Verified Customer

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Jessica Gonzalez Ocoee, FL

They are responsive and quick and trustworthy great service

2 years ago

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Verified Customer

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les Leauber Harrisburg, PA

they have assisted me numerous times in a timley and professional manner.

2 years ago

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Verified Customer

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Robert Mckee Flatwoods, KY

They helped me with the issues I was having quickly and professionally

2 years ago

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Verified Customer

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Kathy Woodson La Quinta, CA

So far they have been very expedient and have quality repair personnel

2 years ago

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Verified Customer

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Ernesto tagle Phoenix, AZ

They get the job done. Im never dissatisfied. They are client advocate.

2 years ago

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Verified Customer

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Randi Helmkamp Granite City, IL

Great easy quick fantastic excellent customer service good value

2 years ago

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Verified Customer

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Tonia Denzy Midland, TX

Great customer service, very professional, timely service ,reliable, etc

2 years ago

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Verified Customer

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E D Las Vegas, NV

cw responds well to all our concerns and attended to our repair needs.

2 years ago

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Verified Customer

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Gretchen Palm Coast, FL

The response time was great and the technician was excellent.

2 years ago

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Verified Customer

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Keith Daly Bradenton, FL

Always response on time within 24 hours but most of the time immediately

2 years ago

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Verified Customer

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Jim Uselton Carrollton, TX

Replaced inside ac unit and it cost me 410 and technician said it would have been 3000

2 years ago

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Verified Customer

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R Townsend Naples, FL

Poor customer service evidenced again by zero response to my previous feedback following my 1st service call with you.

2 years ago

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Verified Customer

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Samuel Holder Madison, MS

You did not complete repair of central heating heat exchanger. You would not return my phone calls.

2 years ago

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Verified Customer

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Melody Ann Greene Jacksonville, FL

1st contact is totally automated,it took a week before i could get someone out for my air conditioner in july in fla!

2 years ago

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Verified Customer

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Frank Valrico, FL

Although a good company the overall product or service fall at times short of expectations or complete satisfaction.

2 years ago

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Verified Customer

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Todd roatsey Elkview, WV

I still have a plmbing claim. Pending Choice will not call my plumber and give him the ok to repair a leak that is allowing water to continue to damage my property

2 years ago

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Verified Customer

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Montraize Thomison Fayetteville, TN

I have been without air since Tuesday @5:52 pm and here it is Thursday and they still haven't sent anybody out I had to call my own contractor out to try to fix my problem.

2 years ago

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Verified Customer

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Karl Harrison Drexel Hill, PA

I needed something fixed and they responded quickly ed quickly and professfess

2 years ago

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Verified Customer

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Catherine M Coquilla Lawrenceville, GA

the operator is trying to get contractor finish their job to satisfy the claim.

2 years ago

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Verified Customer

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Lee KIDD Chicago, IL

They found the problem and fixed itwgat else do you want me to say?.

2 years ago

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Verified Customer

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Rena Jamesburg, NJ

They find a contractor on time and have experience in doing the job well done

2 years ago

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Verified Customer

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Janet Cirigliano Willis, TX

Initial interactions went very smoothly, but customer service after the issue left much to be desired.

2 years ago

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Verified Customer

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Jeff Herboldsheimer

Because they have too many loopholes to keep them from paying out. My furnace went out. I have no money to fix it. Triple digit temperatures. Senior citizen!!

2 years ago

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Verified Customer

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Rebekah Schear Flint, TX

Worst company in the world. I called them to cancel at the end of my contract and then they took $75 out of my bank account. It's not like they are thieves.

2 years ago

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Verified Customer

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Catherine Kavuma Silver Spring, MD

The work was quick and the technician polite and experienced.

2 years ago

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Verified Customer

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wayne meche Walker, LA

The problem I had with my AC unit was solved a very same day

2 years ago

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Verified Customer

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Gloria Simmons Carlsbad, CA

They are able to find service providers in maui when others could not

2 years ago

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Verified Customer

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Dioneta Taylor Clinton, MD

Great response time, great service , great product for the money

2 years ago

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Verified Customer

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Bhaskar Tampa, FL

Immediate response for the claim. Quality service companies

2 years ago

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Verified Customer

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Jackie gallagher Statesville, NC

fast , courteous service. the plumber they sent was top notch

2 years ago

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Verified Customer

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Lois E Olsen Sherwood, AR

I received Prompt service and the technician was very polite and knowledgeable.

2 years ago

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Verified Customer

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Jim Thomas Oakland, TN

Quick response to initial call and follow up for the repair. Working fine now.

2 years ago

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Verified Customer

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Randy Leach Columbia, MO

very responsive and allows homeowners to find own technician when necessary

2 years ago

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Verified Customer

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Jacquelin Maize Sherwood, AR

They are quick and easy to process my claims and set up a technician.

2 years ago

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Verified Customer

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Jane Humada Tucson, AZ

They work with great companies. Emails were answered very quickly.

2 years ago

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Verified Customer

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joseph mccray Bluffton, SC

they do good work and get the job done for sure one way or another

2 years ago

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Verified Customer

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Liz Yurekci Atlanta, GA

It's hassle free and you get peace of mind when you need a service

2 years ago

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Verified Customer

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Rebecca Harrison, TN

Choice was so easy to file the claim and the repair was fixed in no time

2 years ago

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Verified Customer

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jeff neal Chesterfield, VA

good job, came on time and person was very helpful going over everything

2 years ago

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Verified Customer

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Robin C Greene Panama City, FL

They sent repair till we got to the source of the problem, if possible.

2 years ago

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Verified Customer

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errol Las Vegas, NV

when my refer and freezer went out they took days before anyone came out to repair it. all foods were spoiled.

2 years ago

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Verified Customer

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Gloria Cain Yantis, TX

not good customer service,tell you what you want to hear and still dont get it done. 4 weeks unacceptable

2 years ago

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Verified Customer

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Marian Perrault Saint Augustine, FL

Response regarding a buy out for unrepairable item is 1 month . Ridiculous amount of time to receive credit

2 years ago

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Verified Customer

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Quentin Jones Voorhees, NJ

They are extremely responsive and the service providers are quick, accountable and honest.

2 years ago

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Verified Customer

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Laura morrissey Castle Rock, CO

The initial part that Choice sent was wrong. I am now waiting for the correct partit's been over a month and I haven't heard anything.

2 years ago

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Verified Customer

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MIchael Stecyk Gold Canyon, AZ

They seem to look for reasons not to cover items when we file a claim and the vendors they use tend to be second rate.

2 years ago

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Verified Customer

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Rochelle Ozier Saint Louis, MO

Their technicians are terrible ,they don't guarantee their performance and if the technician can't repair the item, CHW does not give the product value.

2 years ago

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Verified Customer

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Elaine Suleski Aledo, TX

Was sent an email that unknown pre-existing conditions are covered, but then received a phone call stating that all unknown pre-existing conditions are not covered

2 years ago

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Verified Customer

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Lisa Fisherville, KY

Do not pay legitimate claims, never get tech in timely manner, if they get one at all. Poor customer service. Difficult to deal with if you even get a rep.

2 years ago

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Verified Customer

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Daryl Columbus, OH

I'm getting people that are coming in do choice home warranty work and I am giving the sixty five dollars for coming to do the service for me, but I really get nothing done.

2 years ago

Choice Home Warranty Reviews