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Choice Home Warranty Reviews

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9.3

Overall Score

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Elizabeth Porter Seaford, VA

fast and reliable service. Very satisfied with all services

2 years ago

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star star star star star

Rhonda Dennard-Hardy Greenville, NC

Efficient and timely Communications during the service and after service.

2 years ago

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Betty Clark Land O Lakes, FL

They are quick to respond to a claim. I am submit on line or by phone.

2 years ago

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JOE DAMIANO Scottsdale, AZ

THEY RESPOND IMMEDIATELY, I CAN COUNT ON CHOICE HOME WARRANT

2 years ago

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Mitch Niceville, FL

Quick to respond for AC repair. Happy with several call so far.

2 years ago

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Michael Hogan Las Vegas, NV

Super fast response to fix A/C unit in 105 degree heat, life saver!

2 years ago

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Margaret Allen Columbus, OH

Great customer service, prices and ease of submitting a claim.

2 years ago

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Sherry Cheatham Muskogee, OK

Agent knew what he was doing. Fixed the toilet in no time. All works great!

2 years ago

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Bill Indianapolis, IN

My issue was handled promptly, without issue and without hassle.

2 years ago

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Dianne Joseph Jacksonville, FL

for the years that i have been I have no problem with their sevice

2 years ago

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Elisa Sharps Smithfield, VA

Very responsive. I live in a remote area but they usually can get me a technician with 48 hours

2 years ago

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Gary Andears DE Bary, FL

Had to wait longer than I thought I would to get a technician out to diagnose my problem

2 years ago

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Maie rice Bullhead City, AZ

Too long coming. Part arrived by mail but they are making me wait another 3 weeks to put it in

2 years ago

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Esther Killeen, TX

The answer quickly. But it too a few days yo come and fix. I have to say they fix it I'm happy

2 years ago

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Lannie Lara Phoenix, AZ

They need to have more qualified and experienced companies they hire to do the work correctly the first and last time!

2 years ago

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Maria Rivera Grovetown, GA

do not explain the customers that has to pay more that the service fee. its not even in the contract.

2 years ago

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Nancy L. Hosey Reno, PA

Took awhile to get the right service. When someone finally came he fixed right away. He was great in all aspects

2 years ago

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Kelly Monroeville, AL

They were 5 stars, but due to my third claim on my transfer station pump being denied I can only give them 3

2 years ago

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Ida Allison Charlotte, NC

I reported an issue about a month ago. Problem has yet to be resolved. Everytime I call I am told that someone will get back to me. No one has.

2 years ago

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Rick Ocala, FL

Customer service with choice was poor, the actual company that did the repair was excellent. Choice try's every way possible to not pay for repairs.

2 years ago

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Stephen Terry Alamogordo, NM

During a triple digit heat wave it took a week to get service. I was told it would be within 72 hours. Choice lied to me.

2 years ago

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Meme Ocloo Cincinnati, OH

The technician Dawnn S did not work with me at all to fix my AC in the timely manner. He abonne the repair and never showed up

2 years ago

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Zoretta Smith-Gipson Las Vegas, NV

I've only used it one time and they got someone out very quickly.

2 years ago

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vkofron Saint Louis, MO

so far,services needed have been completed and have been to my satifaction.

2 years ago

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Fayetta Young Florissant, MO

Immediate response from Choice Home Warranty service agents

2 years ago

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Sineta Wooten Fort Washington, MD

Called for service. Repaired the next day. Did not take weeks for repairs.

2 years ago

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Sandra Aebel Fenton, MO

Quick repairs with great repair people. Everyone is courteous.

2 years ago

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Cordelia Ekechi North Las Vegas, NV

When we had cooling system issues,it was resolved the same day.

2 years ago

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Amy Allgood Roanoke, TX

Fantastic, prompt claims processing!! Partnered with top rated contractors.

2 years ago

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Ruben Spring, TX

Excellent customer service and meets customer needs accordingly.

2 years ago

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Mike Glor Kansas City, MO

So far only 1 claim and it was handled quickly and professionally

2 years ago

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David Hazlett Maricopa, AZ

The one experience I've had so far was met promptly and sufficiently.

2 years ago

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Christina Clifford Jamestown, NC

I had 3 service calls this past year and had great experiences with each.

2 years ago

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Stevan Hidalgo Denver, CO

Have had no issues. reason for denying claim was explained well.

2 years ago

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L. Starr Birmingham, AL

Prompt problem solving in the replacement of a non responsive contractor.

2 years ago

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pete peterson Spring, TX

On time repair and only paid $85. Technician was knowledgeable and polite.

2 years ago

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Tyrone C Jones Monroe, NY

service has improved greatly usually three visit and finally repaired now first time done

2 years ago

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Robyn Ravgiala Austin, TX

Your voice activated program was not helpful so needed to speak with a rep who was very helpful

2 years ago Edited January 10, 2024

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Kiran K Bankupalli Jamesburg, NJ

I had a oven under warranty and the price I got for the oven was a lot lower than what I can get in the market

2 years ago

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Ruth Hunter Green Bay, WI

The repair people are helpful l but the company doesn't replace anything and discourages them from replacing appliances.

2 years ago

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Michael J Swan San Antonio, TX

quick response time showed up when they said they would be here

2 years ago

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Marjorie Martin Kingman, AZ

Their service was great, the work was completed in a professional manner. as

2 years ago

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Debra Redder Minooka, IL

Promt service when I had a claim. Was seamless and appreciated.

2 years ago

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Margaret Cecelia Sersland Mesquite, NV

Good service,l text you time of artival, knowledgeable staff... friendly

2 years ago

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Michael A Webster Irving, TX

Items that were requested to be paired were repaired. Customer Dpaired

2 years ago

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John Russo Groveland, FL

Response for service is great. Customer service is excellent

2 years ago

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Ann Turner Cincinnati, OH

They've been there for me when I had appliances that needed fixed or replaced.

2 years ago

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kim capton Grand Blanc, MI

very responsive, excellent customer service, excellent value for the dollar

2 years ago

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Fran Dunedin, FL

Always respond within 24 hours, every service tech is polite and honest.

2 years ago

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Newton Carpenter Davidson, NC

They sent someone to solve a problem and it was solved in due order.

2 years ago