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Choice Home Warranty Reviews

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41,657 User Reviews

9.3

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George Peachtree City, GA

Some couple replaced our hot water heater, they came out and did a very good job.

2 years ago

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James Pataskala, OH

I like the price. I called for an air conditioning repair got no answer for just two instances.

2 years ago

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Amanda Kissimmee, FL

They've answered all my questions. I used the warranty recently with my AC.

2 years ago

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Helga Dayton, OH

I am having a problem getting service or claims that I put it in June and it hasn't been resolved in the month since.

2 years ago

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Aaron Takoma Park, MD

People don't always answer or do things quickly. Our toilet was broken and choice got it fixed.

2 years ago

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Frankie Ortiz

Pool clock was not working, and within a week the technician had fixed it

2 years ago

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Susan Conway

Rang with an issue and they had someone out to fix the fridge the next morning

2 years ago

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Anonymous Coachella, CA

When I had to file a claim Choice Home Warranty replied ASAP.

2 years ago

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Louis Knowlton

Each claim has been attended rapidly by competent technicians.

2 years ago

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Tony Owens

Air conditioner went out... Called on Saturday fixed in three days

2 years ago

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Daniel Wiedrick

Claims review agents missed my scheduled call. Then I can't get back in to reschedule an other call and no one is answering emails or calls!

2 years ago

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JAMES PERFETTO

They appear to be incompetent in handling claims. You can only talk to a customer service person or some claim manager of which neither can make a decision.

2 years ago

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Theresa Ward

They don't handled problems very well. I had an issue with a vendor the problem was not handled correctly. I was overcharge by another vendor never received my refund,

2 years ago

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S Olive Branch, MS

I had a washing machine and I came out and they could not repair it they said they couldn't get parts for it but I went online and found the part to fix it.

2 years ago

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Sara Missouri City, TX

Denied nearly every covered service for my broken appliances, air condition and covered roof damage. I have told everyone I know to never, NEVER use choice warranty.

2 years ago

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Maria Penson Union, NJ

They were nit able to help me with my issue. The technician came and never came back and I had to follow up multiple times before I got to speak to a real person.

2 years ago

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Ariel Garrity Springfield, VA

Cannot get ahold of case manager. Won't fulfill contractual coverages that have been approved. Give us the run around so you do t have to pay for a tiny drywall fix

2 years ago

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hattie walker Killeen, TX

They were professional and kept me up to date. On when my part came in

2 years ago

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Luther Barrett, Jr. Deville, LA

Easy to initiate claims. Kept in loop of what is happening with claim.

2 years ago

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Denny Boll Greer, SC

Prompt response to claims and very good technicians assigned to the work.

2 years ago

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Annamarie Elkton, MD

Wonderful company stands by what they. Say and what they will do to help u

2 years ago

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The Larsons Surprise, AZ

Easy to file a claim; efficient resolutions to our problems; trusted.

2 years ago

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Adrienne Andino Dallas, GA

Had an issue with the AC they sent someone out and fixed it.

2 years ago

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Evans Columbus, GA

I used my home warranty and the company who replaced my AC was great

2 years ago

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Jim Kumpel Reno, NV

Quick to respond and set up service appointment for next day

2 years ago

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William Washburn Memphis, TN

So far all of the repairs I have needed have been completed in a timely manner.

2 years ago

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John Jolley Bradenton, FL

Only had to use it once but the response time and repair was great

2 years ago

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Ruth Duarte Laveen, AZ

They have been very prompt in getting me the service I need

2 years ago

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Kenneth Steele Florissant, MO

Great Customer Service. And honest in their service reliability. We

2 years ago

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Peggy Richmeyer Valley Park, MO

Customer service were Very nice and quick to remedy problems.

2 years ago

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Debbie Hutchins Belleview, FL

My fan was changed out for a new one motor on old fan was no good

2 years ago

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Beverly M Mathews Memphis, TN

They have promptly responded when needed and made the necessary repairs

2 years ago

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Cheryl Jones Bumpass, VA

Have never had a problem with any of the contractors they sent to my home.

2 years ago

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Sandra Scott Orlando, FL

No problems so far. The one claim was taken care of promptly

2 years ago

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Dawn

I have been waiting to get my icemaker repaired for a couple of weeks and as of today even after the repairman came out he wasn't able to repair my icemaker nor did he keep his follow up appointment

2 years ago Edited January 10, 2024

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Kanti Mistry Augusta, GA

Quick response, good service, promptness of service technician

2 years ago

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Mikell Thomas Clarksville, TN

Roger was really good, extremely knowledgeable and very respectful.

2 years ago Edited January 10, 2024

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John

Quick response to our claim with highly qualified venders

2 years ago Edited January 10, 2024

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Cathy Middleburg, FL

When you file a claim, they get someone sent out soon. Hassle free

2 years ago

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Kenny Chandler, AZ

Can file claims online and automatically schedule for appointments

2 years ago

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Elaine Smith Silver Springs, FL

always ready to help very quick to send someone to fix my air conditioner

2 years ago

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Donna Tuggle Fort Worth, TX

Our washer cost more to fix and they replaced it with a new one from Lowes!

2 years ago

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Janet LaSalandra Ocean Springs, MS

We have had good response from the companies CHW has contracted with.

2 years ago

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Mary Kos Niles, IL

The serviceman listened and took care of the problem after third visit

2 years ago

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Kalpakam Narayanan Fulshear, TX

Very prompt service understood the problem and a good job done in good time.

2 years ago

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Kenneth Jaffe Middletown, OH

I had an excellent experience with the company that fixed my refrigerator.

2 years ago

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Linda Rockwell Hickory, NC

Very helpful and concerned with our situation and taketion and takes care of h

2 years ago

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Martha McQuiller Irvington, NJ

They were very considerate about honoring their advertisement

2 years ago

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Micheal Gadalla Gibsonia, PA

Good technician with great experience and job were done in a very short time

2 years ago

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Colleen Clark Jacksonville, FL

My experience was great the problem with my a/c went well .

2 years ago

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