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Brian Edkins Boerne, TX

Process claims very quickly but the service companies leave somethinb to be desired.

1 year ago

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John Forster Canyon Lake, TX

good quick service reply tech arrived and made reccomend then came back a couple days later to fix

1 year ago

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Jaipal Reddy

Choice Warrenty is very prompt in answering every call with courtesy,

1 year ago Edited May 6, 2024

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Shirley Haines City, FL

They take care of the problem right away I would recommend them to family and friends.

1 year ago

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Sri Ramamoorthy Naperville, IL

Overall good. Took almost a week for the appointment & 2 visits to fix the issue

1 year ago

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Joseph N Stuhler III Owings Mills, MD

Ease in making a claim, good customer service. Wait time for service was over 8 days.

1 year ago

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Cynthia Nunez Phoenix, AZ

Most of the times I have made a claim, choice home warranty was able to help us.

1 year ago

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William Lewis Gladewater, TX

Have been waiting since Aug. 10 for installation to be completed. Would love to speak with someone has decision making authority. Case Mgr. doesn't cut it

1 year ago

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Linda Granny White Destrehan, LA

Not what I was told, extremely hard to get good service techs out and was led to believe broken and not repairable would be replaced, not so

1 year ago

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Judy Quinlan Yerington, NV

It took over 1 month to get my toilet repaired. Once they got a service man to come out, it was repaired within a week.

1 year ago

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Sharon James Saint Louis, MO

The warranty company rejects claims that should be covered by its top warranty plan. This is disappointing.

1 year ago

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Donovan Hylton McDonough, GA

I have been without my pool for 4 weeks now while I await choice sending out a professional to fix the mechanical problems affecting my pool operation.

1 year ago

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Warren & Jamie Anaheim, CA

A month ago air conditioner went out and they actually got us a live person.

1 year ago

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Judy Brown Dacula, GA

I love how friendly and caring staff is and they care about your situation

1 year ago

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tom Las Vegas, NV

Choice generally pays to repair things. But it took weeks to get my AC fixed and months to get my refrigerator fixed.

1 year ago

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Y Cousin Baltimore, MD

Have had your services for several yrs Only complaint is after repairing the same item 3 times It should be replaced

1 year ago

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Tonie Aguilar Pahrump, NV

Fridge, stove, washer, rptd not wkg, got pd 341 for washer, have not hear fr anyone after many attempts re fridge and stove. Started in the beginning of Augt

1 year ago

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Verified Customer

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Ken Morris Humble, TX

Timely service on all repairs with knowledgeable and professional technicians.

2 years ago

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Niranjan Rijal Denton, TX

Good customer service, best knowledge of products! Fair price.

2 years ago

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Deniece Lopez North Las Vegas, NV

I have never had any problems receiving services when requested

2 years ago

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Edmond garmanian Northridge, CA

The service attendant was very quick on time and take care of my problem

2 years ago

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KEW Clarksburg, MD

Very responsive and great service. Quick to get claims done.

2 years ago

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Andrew Barnes Vero Beach, FL

They are punctual, efficient, and the staff is friendly and knowledgable.

2 years ago

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William E Dell Carriere, MS

easy to deal with, trustful, they follow-up with their clients

2 years ago

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Jim doane

They have responded to every call quickly.

2 years ago Edited January 10, 2024

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Mignonette Rainey Hopkins, SC

Reliable and knowledgeable. Followed up and explained what was going on.

2 years ago

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Michael Bigelow Mountain Home, ID

Customer service was great and response was very quick and prompt.

2 years ago

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Verified Customer

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Larry Hester Sevierville, TN

Very nice does asap when I have any problem they get it fixed

2 years ago

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Muhammad Imran Phoenix, AZ

They are fast in approvals, they also work with good reputable companies

2 years ago Edited January 10, 2024

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Corsini Grayslake, IL

Someone always lets you know who is coming for your problem and when. And it is within a day.

2 years ago

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Joy Johnson Las Vegas, NV

So far, I have been pleased with how the claims that I opened were handled and completed.

2 years ago

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Raymond Paris Durham, NC

All went well. I didn't have any problems and the service technician was professional.

2 years ago

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Alton Smith Houston, TX

Some time techs do not show or call when they can not make appointments. This is not professional.

2 years ago

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Joel D Nannis Rockwall, TX

Our order was transfered from 3 different people. There was no transfer of infomation and we are still waiting for our refigerator to be fi

2 years ago

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Janis Gallagher Pinehurst, NC

My technicians have not completed their repairs. A,so I am waiting for nearly 30 days for a Lowes e card to replace my microwave.

2 years ago

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Nina Potomac, MD

No shows from contractors. The plumber made us wait in the 4 hour window with no shows 5 times. The refrigerator guy did that twice. No respect for customers time

2 years ago

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Morris Austin Kyle, TX

Simple claim denied. because it's not "normal wear and tear". Also their follow up is dreadful. Still waiting for the promised call back from yesterday.

2 years ago

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Curling Byhalia, MS

The last time my dishwasher went out but they didn't replace it. They only gave me about 1/3 of what the new one cost.

2 years ago

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Brady Midland, TX

I used my warranty on refrigerator that repaired 3 times and then on the 4th you replaced it.

2 years ago

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Wright Aiken, SC

I had to use it for our downstairs air conditioning and they replaced and now we have AC

2 years ago

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Singh Columbia, MD

Convenience. Cost effective. Reliable. Techs are from reliable companies.

2 years ago Edited January 10, 2024

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Daniel Reza Sparks, NV

Our AC condenser died and they sent out a technician a few days later to get it fixed.

2 years ago

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Workman Louisville, KY

They did go out of their way to get my repair done in a timely manner.

2 years ago

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Victoriahorst San Tan Valley, AZ

Great job was in and out in no time explained every thing to me

2 years ago

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Linda Maricopa, AZ

He know what the problem was before I even know myself. Well done!!

2 years ago Edited January 10, 2024

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Judy Hayward Baton Rouge, LA

Customer service is great he next day they had my problem solved

2 years ago

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Rene' Lewalling Garland, TX

Very helpful quality repair people, quick service, friendly

2 years ago

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Sal Phoenix, AZ

Needed service twice in the last 3 month and they were done satisfactory.

2 years ago

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Lawrence F Gallo Matawan, NJ

Easy claim process have needed them two times and was extremely satisfied

2 years ago

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Shirley Rinehart Cedar Park, TX

Excellent contractor on my claim with great response and resolution.

2 years ago

Choice Home Warranty Reviews