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Verified Customer

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Balaji Vemula Saint Augustine, FL

They keep denying the claims, after being with Choice for 3 years I have created only 4 claims and they have rejected 3. What is the point of having a Warranty?

1 year ago

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Verified Customer

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Isabel Woodbridge, VA

My claims were rejected twice I couldn't fixed my toilet and electrical issue and they make me paid $75 each visit the worst company ever ! I didn't get any help at all!!

1 year ago

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Verified Customer

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Teri Madison, IN

They responded quitting my claim and also to my issue with the repair man.

1 year ago

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Verified Customer

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Paula LIndstrom Grandview, MO

Responsiveness and willingness to make sure that claims are addressed

1 year ago

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Verified Customer

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Barry Rogers New Iberia, LA

Took care of my I've maker in just 2 days. Service was great.

1 year ago

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Verified Customer

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Milly Whittle Lake City, FL

Always quick to respond, friendly, polite and knowledgeable personnel.

1 year ago

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Verified Customer

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Carina borjesson Henderson, NV

Quick response and a knowledgeable tech came and fixed my freezer

1 year ago

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Verified Customer

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Gabrielle Hanson Franklin, TN

Dependable, good coverage and amazing field staff supporting the product.

1 year ago

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Verified Customer

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Steven Falb Virginia Beach, VA

My ac was out in a hot day and CHW got me service on the same day

1 year ago

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Verified Customer

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James Cole Memphis, TN

My service request have been handled quick and professionally.

1 year ago

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Verified Customer

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Vipin Kumar Santa Ana, CA

because service provided was good. and timely. I used from day one.

1 year ago

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Verified Customer

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Kathleen J Spradlin Fort Worth, TX

Very helpful and so many ways! No question and no denial of my claim!

1 year ago

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Verified Customer

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Jay Shaw II Lansdowne, PA

Great service. Easy to use. Plethora of vendors. Timely service.

1 year ago

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Verified Customer

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Mike McDonnell Jefferson City, MO

Service on cover items meets and sometimes exceeds expectations.

1 year ago Edited January 10, 2024

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Verified Customer

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janet Antonellis Boynton Beach, FL

Had a appointment in a week. The service man was very professional.

1 year ago

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Verified Customer

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Gregory Smith Richmond Hill, GA

The repair technicians are taken 3-4 days after the initial call to contact the client and repairs have taken two to three weeks to be resolve.

1 year ago

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Verified Customer

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Paul Summers

the fact that you are asking subscribers to find their own repair technician is weird. Slow response to issues.

1 year ago Edited January 10, 2024

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Verified Customer

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Mark Forrester Ooltewah, TN

While your company is responsive to calls, once a repair is approved there are too many disclaimers in your contract.

1 year ago

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Verified Customer

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Alice Byrd Oakdale, CA

They don't replace items if parts aren't available. Just send you a minimal amount of money to put towards a new item.

1 year ago

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Verified Customer

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Ed Crippen Indian Land, SC

First experience a little clunky with scheduling follow up appointment. Second expect much better.

1 year ago

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Verified Customer

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Raju Philip Sunnyvale, TX

Took 1.5 months to give a proper response, not completed the repair. The repair company Texas AC and Heat employees were not professional. Irespossible

1 year ago

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Verified Customer

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Mary Oakton, VA

I had a problem with my refrigerator and they came out and they repaired it.

1 year ago

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Verified Customer

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Maria And Joseph

When our refrigerator had a problem they came out within a few days and fixed it.

1 year ago

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Verified Customer

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Gracie Richmond, VA

I had a stopped up sink. The plumber came in and said he couldn't do it because he had to go up on the roof.

1 year ago

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Verified Customer

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Richard Truman, MN

They treated me very nice and they were very good at getting my claims done.

1 year ago

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Verified Customer

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Marilyn

They were very thorough about the repairs on my refrigerator and got it fixed.

1 year ago

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Verified Customer

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Fred Redding, CA

Excellent service, very surprised how efficient and polite the serviceman was.

1 year ago

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Verified Customer

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Diana And Chris Mesa, AZ

I have a claim that hasn't been settled yet, and I've been trying to get them to settle and they keep giving me the runaround.

1 year ago

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Verified Customer

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Larry Petersime

Prompt & professional service when needed.

1 year ago Edited January 10, 2024

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Verified Customer

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Ashley Mallory Derby, KS

They were fast into filing my claim to get someone in my area out here.

1 year ago

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Verified Customer

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Alice Crispin Mesa, AZ

Quick to respond when have a claim. Follow up till problem solved.

1 year ago

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Verified Customer

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Steve Winslow Rocklin, CA

Good value for price charged. Responsive to needs. Good service.

1 year ago

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Verified Customer

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Sandra rodriguez Fresno, CA

They have kept all apps. And never given me the run around.

1 year ago

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Verified Customer

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Patricia Hughes Las Vegas, NV

Solved my issue. Everything went well. Great service for the money.

1 year ago

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Verified Customer

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Judith Looney Mount Juliet, TN

They work very hard to find reputable vendors to work with clients.

1 year ago

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Verified Customer

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Denise Sherri rogers Saint Louis, MO

Choice warranty service was expedient and work was done in a timely fashion.

1 year ago

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Verified Customer

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Judy Seeger Newbury Park, CA

There were efficient, solved the problem and were proffesional.

1 year ago

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Verified Customer

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Anthony Naab Scott, LA

they are very responsive. the companies they use are very professional

1 year ago

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Verified Customer

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Peggy Horne Matthews, NC

I call them with my problem, they came and they fix the problem.

1 year ago

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Verified Customer

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James Ciomek Euclid, OH

Efficient and they deliver as promised and contractors they use are excellent

1 year ago

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Verified Customer

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Lucious Shield Glenn sr. Humble, TX

quick response with the job completed very well and in a timely manner

1 year ago

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Verified Customer

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Janie B Alsup Taylors, SC

They responded in a couple of days to my request regarding my washing machine.

1 year ago

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Verified Customer

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Juan m. Vasquez Cypress, TX

Because, when have claim, I get their attention on my claim quick.

1 year ago

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Verified Customer

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Marian Zai Staten Island, NY

Expeditious and efficient svc on a number of svc calls in recent past.

1 year ago

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Verified Customer

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Elizabeth Escalante Crane, TX

They have been able to solve our issues in an acceptable time.

1 year ago

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Verified Customer

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Maureen Govea Columbia, SC

They are easy to work with for the most part. The local repair companies have been great as well.

1 year ago

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Verified Customer

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Bill Green Oklahoma City, OK

First time used since I have been paying for using Choice. First experience was good.

1 year ago

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Verified Customer

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Herman L Dixon Summerville, SC

Receptive and qualified service personnel but little confusing dealing with your customer service.

1 year ago

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Verified Customer

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Jean Hoskins Saint Charles, MO

Mostly everything goes smoothly and promptly. Sometimes mid-claim communication is difficult.

1 year ago

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Verified Customer

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Brian Edkins Boerne, TX

Process claims very quickly but the service companies leave somethinb to be desired.

1 year ago

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