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Verified Customer

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Larry Mease Bowie, MD

Service has been great over the past 7 years. Recommends has been on point and reliable.

2 years ago

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Verified Customer

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Minnie Walker

I have always received professional, courteous and timely service from the contractors. I feel I get value for this warranty plan.

2 years ago Edited January 10, 2024

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Verified Customer

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Donnie Kelley Griffin, GA

Every time I have needed them, they got a service repairman to my home immediately.

2 years ago

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Verified Customer

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Nancy Wells Gulf Shores, AL

The time I needed to have a refrigerator repaired they sent a man who took care of my problem

2 years ago

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Verified Customer

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Tom & Patty Las Vegas, NV

Service from Choice Home Service has excellent in the past and we hope it stays that way.

2 years ago

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Verified Customer

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CAROLYN RUMSEY Oklahoma City, OK

Arrived on time. Answered questions I had. Cleaned up the area before leaving.

2 years ago

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Verified Customer

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Raymond E Geiszler Las Vegas, NV

a great response and very quick and service person knowledgeable people in office were frendly.

2 years ago

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Verified Customer

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jessica gonzalez Ocoee, FL

they had great customer service worked quickly to resolve the quality of work was outstanding

2 years ago

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Verified Customer

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sivarama krishna vellanki Round Rock, TX

Technician worked on my issue was very knowledgeable and fixed the issue with in no time

2 years ago

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Verified Customer

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Charles LaSalla Wading River, NY

Fixed my dryer with no problem service person was prompt and made needed repairs.

2 years ago

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Verified Customer

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Belinda Alvarez Alice, TX

The claims take way to long to be addressed. I've been waiting 2 weeks for an AC technician to come back and check my AC. He did not repair it the first time.

2 years ago

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Verified Customer

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Kathy McPherson Lawton, OK

For they send me two different people out which the first one was bad then finally send some one else and charge me again

2 years ago

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Verified Customer

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Tamra Goldsmith Las Vegas, NV

THEY OFFER GOOD RATES AND LOW DEDUCTIBLE, BUT HAD ONGOING COMMUNICATION ISSUES AND SLOW RESPONSE TIME TO FIX A REPORTED CLAIM.

2 years ago

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Verified Customer

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Patsy Livers Southaven, MS

CHOUXE only allowed me $340 to purchase a new washer that Cost $580..this was 7/9/22..today is 8/19/22..I have not received the ck my rep Chasity requested..Nor have I receive a gift card for $340 from Lowes

2 years ago

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Verified Customer

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Deborah Diamond Bar, CA

Poor customer service, never received several calls that I was told I would receive from a supervisor. Slow to respond. Too over seven weeks to resolve issue. Told different amounts for my share of cost

2 years ago

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Verified Customer

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Jay Frisco, TX

I took complete package but when asked to repair door bell, simple answer was that it is not covered. When I took warranty CHW was so nice to tell lies that everything is covered

2 years ago

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Verified Customer

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Connie Naples, FL

They respond very quickly. I used it a couple of weeks ago for a garbage disposal change.

2 years ago

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Verified Customer

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Bruce Pierce Houston, TX

They cover home repairs, that other home warranty companies don't cover at a cheaper yearly price

2 years ago

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Verified Customer

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valerie johnson Hixson, TN

Call was made and appt. sched. wish yall would send someone within 25 miles not 95 miles away.

2 years ago

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Verified Customer

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James Flandera Pensacola, FL

Great repair work. Didn't try to patch drain system under sink. Replaced with new drain pipes.

2 years ago

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Verified Customer

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Simona Olage Grand Prairie, TX

Best customer service. Great communication. Convenience and best service companies they work with.

2 years ago

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Verified Customer

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Irene Switzer Clarksville, TN

Always have had great service, every time I've they have gotten someone for the repair!

2 years ago

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Verified Customer

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Linda Potrafke Washington, DC

Excellent customer support. Reasonable rate for service calls; great online claims process.

2 years ago

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Verified Customer

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Scott Gevaert Saint Louis, MO

Outstanding service and contractors, easy to use claim process, and high quality for the price.

2 years ago

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Verified Customer

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Daniel Lacey La Grange, IL

All pros sent our way, except one, have been responsive courteous and professional.

2 years ago

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Verified Customer

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David Shub Greensboro, NC

Provide helpful, competent service. Sometimes it takes a little while to get an appointment, but usually not too long.

2 years ago

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Verified Customer

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Barbara Lucas Brazil, IN

They do ok for smaller items but dont keep their replacement promise on larger items like stoves, refrigerators, HVAC

2 years ago

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Verified Customer

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Dorwin Baines Bristol, TN

Showed up quickly, diagnosed the problem and fixed it. Well worth the time and efforts.

2 years ago Edited January 10, 2024

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Verified Customer

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Dr. Janice Hughes Cape Coral, FL

I have had some amazing service men (have always been been) come to my home who have been skilled and reliable

2 years ago

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Verified Customer

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Michael herman Milton Freewater, OR

Although it took awhile to find a contractor, when they did the job was done with no complaints or problems.

2 years ago

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Paul Clutts Keller, TX

Technicians often don't show for appointments. CHW is so.etimes slow in replying g to claims and seemingly insensitive to urgent needs.

2 years ago

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Verified Customer

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Jerry J. Herrmann Miami, OK

My plumbing problem was handled swiftly once they gave it to the right company. I am still waiting a week later for an electrician.,n.

2 years ago

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Verified Customer

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Joann Woods Baton Rouge, LA

I call in a week ago, no one show up for the appointment to fix my cell fan, and the light, Wilson don't return your call.very poor and this is not the first time, I need to talk with A supervisor.

2 years ago

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Verified Customer

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Sharon Welker Weatherford, TX

I put it a claim two weeks ago for my septic system. Call them last week and they told me they were still working on it. Been another work week now and haven't heard from anyone

2 years ago

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Verified Customer

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Steve/ Donna Adcock Port Charlotte, FL

Not allowing the technician to order part needed to repair the refrigerator , going the cheapest way for repair and that won't fix it , he said we needed a control board to remedy the issue

2 years ago

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Verified Customer

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Elena Lichtman

I am a senior citizen TY izen & I found out that you don't have Emergency services. Meaning that if my AC breaks you won't send anyone to fix it asap.

2 years ago

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Verified Customer

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John Kator Algonquin, IL

We have had 3 appliance cases this year. Two of the cases failed to repair the appliances and where bought out with only a fraction of the cost of a new unit.

2 years ago

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Verified Customer

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William Rowlett, TX

The only time we needed to use it, they said none of the things were covered. There was a garage door, and they said that everything was covered and then when the tech came out, they said nothing was covered.

2 years ago

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Verified Customer

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Edward Gainesville, FL

They respond really quickly and we have it because I won't have to do all the running around

2 years ago

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Dustin Todd Bloomington, IN

Courteous, knowledgeable and professionalism with the interaction we have had with the CSR's

2 years ago

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D R Hernandez Houston, TX

The repairman showed up late that evening when our ac went out and fixed the problem that night.

2 years ago

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Verified Customer

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Nancy Joyner Annandale, VA

BDM Company was a very efficient air conditioning service. I recommend it highly.

2 years ago

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Verified Customer

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Edith Otto Ponder, TX

Good customers service and the calls is from here to USA not from other countries

2 years ago

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Lois A Stevens Winter Haven, FL

decent company.. Have a lot of repair companies within my area & the technicians come quickley.. No long waiting period

2 years ago

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Verified Customer

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HAROLD GILLETTE Sparks, NV

I put in a claim for my air conditioner when it went out during the heatwavew and two weeks went by without ever hearing from you and I had to hire someone myself to do it and it cost me $350

2 years ago

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Verified Customer

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leni lowry Reston, VA

Quick response when putting in a claim and they use excellent companies to fix items.

2 years ago

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Rich Las Vegas, NV

Had two claims over past 8 months and both were sent to techs the same day they were filed

2 years ago

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Janie Brown Celeste, TX

The process was fast and easy to get a qualified technician out to resolve my issue.

2 years ago

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Verified Customer

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Teresa Providence, RI

I was satisfied with the customer service and staying on top letting me know what was going on

2 years ago

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Verified Customer

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Alex huang Palos Verdes Peninsula, CA

The HVAC technician, Steven, is amazing. Everything was so easy from start to finish.

2 years ago

Choice Home Warranty Reviews