Name: American Home Shield
Rating: 4.1

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Verified Customer

star star star star star

Lorei Lewis Green Valley, AZ

The technicians are knowledgeable and go straight to the problem and fix it.

10 months ago

Reply from American Home Shield

Dear Lorei, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

star star star star star

Maria Simpsonville, SC

When requested a service they were prompt to send someone out.

10 months ago

Reply from American Home Shield

Maria, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

star star star star star

Denise LaPare Tucson, AZ

Always very easy and fast. I like scheduling service on line.

11 months ago

Reply from American Home Shield

Denise, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

star star star star star

Gary Turlock, CA

Efficient service both by AHS and Ace’s garage door company.

11 months ago

Reply from American Home Shield

Dear Gary, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

star star star star star

Mitch Dallas, TX

Pay your copays they take care of everything they've been unbelievable

11 months ago

Reply from American Home Shield

Mitch, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

star star star star star

patrick Sack

It easy and I don't have to research contractors when I need a repair dine

11 months ago

Reply from American Home Shield

Dear Patrick, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

star star star star star

Barbara Saint Paul, MN

How quickly they responded with a company to fix the problem.

11 months ago

Reply from American Home Shield

Dear Barbara, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

star star star star star

RUTH ANN SOREM

They were here within their window. Went to work, fixed the problem. yay

11 months ago

Reply from American Home Shield

Dear Ruth Ann, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

star star star star star

Ross Rochester, NY

The company is very accommodating. I am glad that we have the warranty.

11 months ago

Reply from American Home Shield

Dear Ross, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

star star star star star

Phillip San Antonio, TX

I like the ease of getting things done when it comes to my warranty items.

11 months ago

Reply from American Home Shield

Phillip, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Jun. 13th, 2023

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Verified Customer

star star star star star

Debrorah Poblocki Las Vegas, NV

AHS has been there for me no matter what, or when I have a problem.

11 months ago

Reply from American Home Shield

Deborah, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 12th, 2023

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Verified Customer

star star star star star

Lola McLeod San Antonio, TX

Wonderful service! Fixed problem! Everyone was pleasant and professional!

11 months ago

Reply from American Home Shield

Lola, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Jun. 9th, 2023

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Verified Customer

star star star star star

Jill Kissimmee, FL

I recommend AHS to everyone! They are always helpful and polite!

11 months ago

Reply from American Home Shield

Jill, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Jun. 8th, 2023

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Verified Customer

star star star star star

Nicole Santa Rosa, CA

quick and easy - HVAC tech was very professional and efficient

11 months ago

Reply from American Home Shield

Nicole, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Jun. 8th, 2023

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Verified Customer

star star star star star

Nancy Harrington Saint Francis, MN

Liked the service, quick and continuous communication throughout the service

11 months ago

Reply from American Home Shield

Nancy, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 8th, 2023

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Verified Customer

star star star star star

Patricia Keller, TX

The fast way of making a claim and notifications about the claim.

11 months ago

Reply from American Home Shield

Patricia, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

star star star star star

Kim Farley Oconomowoc, WI

AHS has been able to provide electricians and plumbers to meet my needs.

11 months ago

Reply from American Home Shield

Kim, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

star star star star star

Eileen Phoenix, AZ

This is a company that is very easy to work with, very professional.

11 months ago

Reply from American Home Shield

Eileen, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

star star star star star

Brenda Frye Grand Rapids, MI

Great value and customer service, technicians are professional and friendly.

11 months ago

Reply from American Home Shield

Brenda, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

star star star star star

Angela Iannone North Hollywood, CA

I like that the request goes directly to a service provider.

11 months ago

Reply from American Home Shield

Dear Angela, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

star star star star star

Jack Sparks San Diego, CA

I was able to get my problem taken care of quickly and thoroughly

11 months ago

Reply from American Home Shield

Jack, Your feedback is appreciated and we hope you enjoy American Home Shield and the coverage we provide.

Jun. 7th, 2023

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Verified Customer

star star star star star

Beverly Fresno, TX

The service provided was excellent. The technician was very professional.

11 months ago

Reply from American Home Shield

Dear Beverly, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Jun. 7th, 2023

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Verified Customer

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Linda Collegeville, PA

AHS contractors are some of the worst I've encountered in a long while. Service isn't as good as it was when I first joined AHS.

11 months ago

Reply from American Home Shield

Dear Linda,I’m so sorry for the problems you’ve been experiencing. Please reach out to us at [email protected] so we can discuss this further.Sincerely, Mariah,

Jun. 7th, 2023

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Verified Customer

star star star star star

Phil Daytona Beach, FL

Prompt and professional service with a desire to satisfy the customer.

11 months ago

Reply from American Home Shield

Dear Phil, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Jun. 7th, 2023

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Verified Customer

star star star star star

Sharon Girulat Phoenix, AZ

Speed, efficiency, accuracy and complete correction to problem.

11 months ago

Reply from American Home Shield

Sharon, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Jun. 7th, 2023

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Verified Customer

star star star star star

Darryl Flasphaler Seattle, WA

The punctuality, knowledge and courtesy have always been superb.

11 months ago

Reply from American Home Shield

Darryl, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Jun. 7th, 2023

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Verified Customer

star star star star star

jim raun Ashburn, VA

Responds promptly. Professional services who get the task done right.

11 months ago

Reply from American Home Shield

Dear Jim, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 7th, 2023

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Verified Customer

star star star star star

Robert Bonaire, GA

Money saved, peace of mind and providing the service paid for.

11 months ago

Reply from American Home Shield

Robert, Your feedback is appreciated and we hope you enjoy American Home Shield and the coverage we provide.

Jun. 7th, 2023

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Verified Customer

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Wm Wells North Fort Myers, FL

Waiting 6 months for fridge part. No contact from vendor or ahs. Inquired several times fridge still not operating properly and nothing scheduled for repair

11 months ago

Reply from American Home Shield

WM, I'm so sorry for the problems you've been experiencing. Please reach out to us at [email protected] so we can discuss this further. Sincerely, Kim

Jun. 5th, 2023

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Verified Customer

star star star star star

Deborah

best rating overall. Would highly recommend to others and have

11 months ago

Reply from American Home Shield

HI Deborah, we greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely,Mariah

Jun. 5th, 2023

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Verified Customer

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Paul Indio, CA

Poor customer service when calling the call center. Four phone calls and I could not understand the person trying to help me due to a very thick accent.

11 months ago

Reply from American Home Shield

Paul, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at [email protected]. Sincerely, Kim

Jun. 5th, 2023

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Verified Customer

star star star star star

Joe and Chris Colaneri Avon, MA

They cover exactly what they say they do. In a timely manner. No hassle

11 months ago

Reply from American Home Shield

Hi Joe & Chris, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah

May. 31st, 2023

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Verified Customer

star star star star star

Terry

Quick response and excellent repair! Friendly service person.

11 months ago

Reply from American Home Shield

Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

star star star star star

Alisa Russell Jacksonville, FL

I love the ease of filling a claim and how soon the service person responds.

11 months ago

Reply from American Home Shield

We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

star star star star star

Boris Suarez Visalia, CA

Everytime I file a claim, I receive an extraordinary customer service.

11 months ago

Reply from American Home Shield

Hi Boris, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

May. 31st, 2023

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Verified Customer

star star star star star

Enrique Valadez Bakersfield, CA

Definitely doesn’t get any easier than the process they have in place.

11 months ago

Reply from American Home Shield

Enrique, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

May. 31st, 2023

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Verified Customer

star star star star star

Donald Jefferson City, MO

SERVICE and all the rest is "OUT STANDING" to say the very least.

11 months ago

Reply from American Home Shield

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

star star star star_border star_border

Donald Woolley Herndon, VA

This would have been a five star rating, except for the constant barrage of emails and texts asking for feedback.

11 months ago

Reply from American Home Shield

I'm so sorry for the problems you've been experiencing. Please reach out to us at [email protected] so we can discuss this further. Sincerely, Kim

May. 31st, 2023

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Verified Customer

star star star star star

Sarah Phoenix, AZ

Easy to use when you need it, good service, good contractors.

11 months ago

Reply from American Home Shield

We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

star star star star star

Anita Pittsburgh, PA

Friendly and efficient. Got here on time. Overall great experience!

11 months ago

Reply from American Home Shield

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

star star star star star

Roy Myers Riverview, FL

Great deal and customer service. Very helpful and knowledgeable

11 months ago

Reply from American Home Shield

Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

star star star star star

David Gulfport, MS

So far, so good. No complaints. Appreciate the free a/c service check.

11 months ago

Reply from American Home Shield

We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

star star star star star

Charles Greene Richmond, VA

Very customer centric. Very attentive to the needs of the clients

11 months ago

Reply from American Home Shield

Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

star star star star star

Frances Oklahoma City, OK

How quickly they respond. Also the great people they send out.

11 months ago

Reply from American Home Shield

Frances, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

star star star star star

Rhonda Lucas Phoenix, AZ

Timely and accurate installation of parts and service date. Thank you.

11 months ago

Reply from American Home Shield

Hi Rhonda, we greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely,Mariah

May. 30th, 2023

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Verified Customer

star star star star star

Stacey Leeks North Las Vegas, NV

I like the ability to schedule issues and have them followed up on.

11 months ago

Reply from American Home Shield

Stacey.
Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

May. 26th, 2023

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Verified Customer

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Mary Norman, OK

Customer service was very helpful. She was patient in explaining how the system works.

11 months ago

Reply from American Home Shield

Thanks, Mary. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

May. 25th, 2023

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Verified Customer

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Barbara Colvin Gilbert, AZ

I’ve been very pleased with response time, professionalism, repairs.

11 months ago Edited June 1, 2023

Reply from American Home Shield

Dear Barbara, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

May. 25th, 2023

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Verified Customer

star star star star star

Neil City of Saint Peters, MO

Speed at which problem with dishwasher once the GE MO technician arrived.

11 months ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 24th, 2023

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Verified Customer

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George Wigley Lakewood, CA

In my opinion the service provided offsets the cost of coverage.

11 months ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023