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Verified Customer

star star star star star

P

Easy to call or online schedule service needed

4 years ago

Reply from American Home Shield

Hi P,
We are glad to hear that you are pleased with the online portal and customer service we provide!

Mar. 5th, 2020

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Verified Customer

star star star star star_border

Brad Winner

Most service request is started & finished to my satisfaction

4 years ago

Reply from American Home Shield

Hi Brad,
It is our main objective is to provide you with exceptional service and a quick resolution to all of your home warranty needs. I hope you continue to enjoy American Home Shield!

Mar. 5th, 2020

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Verified Customer

star star star star star

Cheryl Grier Verge

They were very prompt in getting my repair done

4 years ago

Reply from American Home Shield

Hi Cheryl,
It was a pleasure to read your review about your American Home Shield experience. I hope you continue to enjoy the service we provide within a timely manner.

Mar. 5th, 2020

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Verified Customer

star star star star_border star_border

Robert sawyers

Delays on rebate check one day they said they received info next day they did not have. Info

4 years ago

Reply from American Home Shield

Good afternoon Robert,
I would like to thank you for sharing your overall American Home Shield experience with us. I would be glad to speak with you regarding the reimbursement check that you are waiting to receive.

Mar. 5th, 2020

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Verified Customer

star star star star star

Norma Jamison

Handled my call immediately, excellant manner and service.

4 years ago

Reply from American Home Shield

Hi Norma,
It is always a pleasure to read great reviews about our customer experiences! I hope you continue to enjoy the fast and efficient repairs that AHS provides!

Mar. 4th, 2020

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Verified Customer

star star star star star

sikora maxcie

Very prompt with good service companies under contract

4 years ago

Reply from American Home Shield

Hi Sikora,
Your feedback is more than appreciated and I hope you continue to enjoy your AHS home warranty!

Mar. 5th, 2020

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Verified Customer

star star star star star

Victoria Simms

Quick response time. Timely device. Professional.

4 years ago

Reply from American Home Shield

Hi Victoria,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience. It is always great news to hear about the repairs that are completed in a timely manner.

Feb. 25th, 2020

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Verified Customer

star star star star star

Tania Samon

The next day someone was contacting me to set up service.

4 years ago

Reply from American Home Shield

Hi Tania,
We are pleased to hear about the fast service that AHS has provided you. We hope you continue to enjoy!

Feb. 25th, 2020

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Verified Customer

star star star star star

Henry Wright

Great Service and Professional and scheduling time.

4 years ago

Reply from American Home Shield

Hi Henry,
It is always great news to hear about customer experiences and the repairs that are completed in a timely manner.

Feb. 25th, 2020

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Verified Customer

star star star star star

Bill

Service and the customer service is great to talk to

4 years ago

Reply from American Home Shield

Hi Bill,
It was a pleasure to read your review about your American Home Shield experience. I hope you continue to enjoy!

Feb. 26th, 2020

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Verified Customer

star star star star star

AHS customer

On time, professional, courteous, knowledgeable

4 years ago

Reply from American Home Shield

Hi AHS customer,
It was a pleasure to read your review about your American Home Shield experience. I hope you continue to enjoy the service we provide within a timely manner.

Feb. 26th, 2020

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Verified Customer

star star star star star

Andrew White

Ease of registration and promptness of response

4 years ago

Reply from American Home Shield

Hi Andrew,
We hope you continue to enjoy American Home Shield and the customer service we provide in a timely manner.

Feb. 26th, 2020

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Verified Customer

star star star star star

tate

service,time professionalism explained complete process

4 years ago

Reply from American Home Shield

Hi Tate,
It is always great news to hear about customer experiences and the repairs that are completed in a timely manner.

Feb. 25th, 2020

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Verified Customer

star star star star star

Linda

This company has good prices and good service.d service

4 years ago

Reply from American Home Shield

Hi Linda,
Your feedback is more than appreciated and we hope you continue to enjoy the service we provide!

Feb. 25th, 2020

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Verified Customer

star star star star star

Judi

Fast service for my furnace when it was cold outside!

4 years ago

Reply from American Home Shield

Hi Judi,
We strive to exceed your expectations and provide you with fast and efficient service. We hope you continue to enjoy AHS and the coverage we provide.

Feb. 26th, 2020

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Verified Customer

star star star star star

Solazzo

Great job on time good technician fixed thanks

4 years ago

Reply from American Home Shield

Hi Solazzo,
It is always great news to hear about customer experiences and the repairs that are completed in a timely manner.

Feb. 25th, 2020

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Verified Customer

star star star star star

AnnTribbey

Service technician was excellent and explained everything

4 years ago

Reply from American Home Shield

Ann,
Thanks for sharing your experience with us. Our main goal is to pair you with a knowledgeable and experienced technician to resolve your home warranty needs. We look forward to being here for you in the future.

Feb. 14th, 2020

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Verified Customer

star star star star star_border

William Tapper

Great service and coverage - sometimes contacting them can be difficult

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you. We are working to improve our call volume and we look forward to servicing you as needed in the future.

Feb. 14th, 2020

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Verified Customer

star star star star star

Lydia Vetere

Responsive, easy to fix errors, easy to make a claim

4 years ago

Reply from American Home Shield

We are so glad we can make this process easy for you. Take Care!

Feb. 14th, 2020

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Verified Customer

star star star star star

Pat

Quality service, fair price. Usually good service techs.

4 years ago

Reply from American Home Shield

I am glad your warranty is working out good for you. Let us know if we can be of assistance. Take Care!

Feb. 14th, 2020

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Verified Customer

star star star star star

Rosemary

Have had no problems and have been prompt

4 years ago

Reply from American Home Shield

Rosemary,
Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Your feedback regarding your recent experiences with us is greatly appreciated. We look forward to servicing you in the future as needed. Take Care.

Feb. 14th, 2020

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Verified Customer

star star star star star

Pam Videen

I received excellent service from the electrician.

4 years ago

Reply from American Home Shield

Pam,
Taking care of our customers is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Feb. 14th, 2020

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Verified Customer

star star star star star

D Capifali

Quick service. Professional and easy to deal with

4 years ago

Reply from American Home Shield

Hi D Capifali,
It is always great news to hear about customer experiences and the repairs that are completed in a timely manner.

Feb. 4th, 2020

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Verified Customer

star star star star_border star_border

Danny Wakatani

Some employees don't soak very good English; it's nearly impossible to get a hold of a supervisor

4 years ago

Reply from American Home Shield

Hi Danny,
Your feedback is essential to helping AHS improve every customer experience. I would be glad to speak with you if you are in need of assistance.

Feb. 4th, 2020

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Verified Customer

star star star star star

Bruce Wright

coverage ease of submitting claims assigned technicians

4 years ago

Reply from American Home Shield

Hi Bruce,
It is a pleasure to hear that you have enjoyed the contractors that have serviced you home repairs.

Feb. 4th, 2020

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Verified Customer

star star star star star

Chavala Wilson

Quickly resolve issues and are professional

4 years ago

Reply from American Home Shield

Hi Chavala,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience.

Jan. 27th, 2020

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Verified Customer

star star star star star

m.wike

very prompt to send someone to fix the problem

4 years ago

Reply from American Home Shield

Hi,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience. It is always great news to hear about the repairs that are completed in a timely manner.

Jan. 27th, 2020

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Verified Customer

star star star star star_border

James

The process to get someone out takes several days (almost week)

4 years ago

Reply from American Home Shield

Hi James,
Your feedback is more than appreciated to help us improve our service at AHS!

Jan. 27th, 2020

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Verified Customer

star star star star star_border

Calvin Tangah

Good job and customer service. Their follow up is great and thier services

4 years ago

Reply from American Home Shield

Hi Calvin,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience. It is always great news to hear about the repairs that are completed in a timely manner.

Jan. 27th, 2020

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Verified Customer

star star star star star_border

Barry D.Young

Last visit only one item was addressed not the two i put claim in for

4 years ago

Reply from American Home Shield

Hi Barry,
Your feedback is more than appreciated. I would be glad to speak with you and get the second claim resolved.

Jan. 27th, 2020

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Verified Customer

star star star star star

Richard White

They replace what they can't have fixed, no questions asked

4 years ago

Reply from American Home Shield

Hi Richard,
I am glad to hear about the replacement that was completed by American Home Shield.

Jan. 27th, 2020

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Verified Customer

star star star star star

Pauline Walton

Good, timely service. Good service tech.

4 years ago

Reply from American Home Shield

Good morning Pauline,
I am pleased to hear about your service experience with American Home Shield. I hope you continue to enjoy the technicians we provide.

Jan. 17th, 2020

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Verified Customer

star star star star star

Kathy

Overall they handle any problem quickly.

4 years ago

Reply from American Home Shield

Hi Kathy,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience. It is always great news to hear about the repairs that are completed in a timely manner.

Jan. 17th, 2020

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Verified Customer

star star star star star_border

Tim Phoenix, AZ

took care of my issue on a timely basis. the repair went well

4 years ago

Reply from American Home Shield

Good morning Tim,
It is always a pleasure to read positive customer reviews about American Home Shield. I am glad the technician was able to diagnose and fix the issue within a timely manner.

Jan. 14th, 2020

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Verified Customer

star star star star star

Terri Vanskike

Very reliable about getting problems fixed.

4 years ago

Reply from American Home Shield

Hi Terri,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience.

Jan. 7th, 2020

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Verified Customer

star star star star star

Timothy Schaaf

Prompt service and experienced repair employees

4 years ago

Reply from American Home Shield

Hi Timothy,

I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience.

Jan. 7th, 2020

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Verified Customer

star star star star star

Cecilia

They send quality people to fix my stuff.

4 years ago Edited January 10, 2024

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Verified Customer

star star star star star

Josefina Quirarte

Because they are a good company. Great costumer service.

4 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Josefina,
Thank you for the wonderful review and for taking the time to share your feedback with AHS. Our priority is customer service and we are ecstatic that we met that mark!

May. 20th, 2020

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Verified Customer

star star star star star

Anne-Marie Nataro

Made the repairs, did not keep looking for stuff to add.

4 years ago Edited January 10, 2024

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Verified Customer

star star star star star

Vega White

Never had a problem with them. Always prompt replies.

5 years ago Edited January 10, 2024

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Yvonne Reese Staunton, VA

We have had trouble with getting contractors assigned to our projects. Great service from contractors we have had out.

10 months ago

Reply from American Home Shield

Yvonne, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Nov. 15th, 2023

star star star star star

Haiyan Shao

Very good service. Helped us replacing new water heater quickly! We really appreciated!

10 months ago

Reply from American Home Shield

Haiyan, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Nov. 15th, 2023

star star star star star

Linda Boise, ID

Excellent Company !! Technicians are on time, reliable, efficient and friendly.

10 months ago

Reply from American Home Shield

Dear Linda, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Nov. 3rd, 2023

star star star star star

Luis E Vazquez Miami, FL

I have 1 complaint but so far so good. Contract prices keep increasing and that is not good.

10 months ago

Reply from American Home Shield

Dear Luis, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Oct. 30th, 2023

star star star star star

V G Calexico, CA

Everything was super easy and very professional, communication and attentiveness was great

11 months ago

Reply from American Home Shield

Dear V G, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Oct. 19th, 2023

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Felix Baltimore, MD

Decision regarding my services with Patriot plumbing. Unfair because the company didn't provide enough information on their diagnosis

11 months ago

Reply from American Home Shield

Dear Felix, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Oct. 3rd, 2023

star star star star star

Patrica Pimentel

So far, very happy after two claims. Nice vendors and waiting period is reasonable.

11 months ago

Reply from American Home Shield

Patricia, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Sep. 28th, 2023

star star star star star

Lysander Fayetteville, NC

A new customer of American Home Shield. Service has been stress free, expedient and very professional.

1 year ago

Reply from American Home Shield

Dear Lysander, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Sep. 22nd, 2023

star star star star star_border

Erin Gray Katy, TX

1 year ago

Reply from American Home Shield

Erin, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Aug. 29th, 2023

star star star star star

Bill Vancouver, BC

I pretty much get my money's worth every year. There is always something that needs fixing every year.

1 year ago

Reply from American Home Shield

Bill, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Sep. 7th, 2023

American Home Shield Reviews