Choice Home Warranty: Read 52,612 User Reviews From Real Homeowners

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Julien Merzoug Falls Church, VA

Thank you for your promptness, efficiency and professionalism

7 years ago

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Joe Marchese Willow Springs, NC

The Service technician that came out was great but this company is a scam....... My washer cost over $800 and they wanted to replace it by giving me $350???? Really?

7 years ago

Reply from Choice Home Warranty

Thank you for your feedback.
We strive to provide the best customer experience and regret to hear your dissatisfaction. Our Consumer Advocates will look further into this for you and may contact you to address your needs.
Kind Regards,
CHW Team

Dec. 31st, 2018

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Glenda Bartow, FL

Persistence !! Professional sales associate and willing to listen

7 years ago

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Robert Patton San Marcos, TX

Outstanding young man who came to our home. Apparently repaired the refrig.

7 years ago

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Tina Easton, MD

My representative, Warren, was great and explained everything that I asked.

7 years ago

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Angel Caceres Duluth, GA

The company is very responsible always there when you need help.

7 years ago

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Nassif Houston, TX

It is really good, easy to use and the people are very courteous and knowledgeable.

7 years ago

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Debora Hagy Virginia Beach, VA

Very great customer service! I am so glad to have chosen Choice Home Warranty!

7 years ago

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Selita Addison Villa Rica, GA

My representative was very informative and patiently answered my questions.

7 years ago

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Ann Stone Mountain, GA

Good customer service. Very knowledgeable about information given out.

7 years ago

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nick sorrentino Staten Island, NY

price is reasonable and look foward to doing buisness with you

7 years ago

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David Biggers New Port Richey, FL

Very good service. Fast response. I would definitely recommend this company.

8 years ago

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Candy Massey Johnson City, TN

The repair man was great, on-time and fixed the problem quickly!!

8 years ago

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JOHN SMITH Wetumpka, AL

cha was very professional and nice sale.. I'll do cha over ahs

8 years ago

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Paul Cheong Plano, TX

Technician came on time and replaced defective thermostat promptly

8 years ago

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Travis Parrish Kerens, TX

The gentleman on the phone was a lot of helpful and gave me a military .

8 years ago

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Luz Anchorage, AK

In a very short phone call conversation, all my questions were answered.

8 years ago

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Scot Brooksville, FL

They handled my claim quickly and resolved the issue quickly as well

8 years ago

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Barbara Carnevale Oxford, PA

Fast service....very qualified repairman. Friendly and very experienced.

8 years ago

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Ward Far Rockaway, NY

The service was great! The technichan. Was courteous and profesional.

8 years ago

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John W. Summerville, SC

Dispatched an excellent repairman who was thorough and did a great job.

8 years ago

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Linda Amarillo, TX

Got there fast and work was done with great service from contractor.

8 years ago

Reply from Choice Home Warranty

We appreciate your feedback Linda.

Oct. 10th, 2018

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William Stinson Houston, TX

Contractors came when they said they would and were polite and courteous.

8 years ago

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Jeanette McIlwee Sharpsburg, MD

The gentleman was courteous and very kind. The problem was fixed in no time.

8 years ago

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Barbara Williams Hampstead, NC

Fast service. Work done fast and good. Very nice repair man

8 years ago

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Cory Pearson McCalla, AL

Handled quickly and we were able to get our replacement washer within a couple of days.

8 years ago

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View Sicklerville, NJ

I pay monthly. When I call for service, I have to pay my deductible. Why do I have to pay for parts?

8 years ago

Reply from Choice Home Warranty

Thank you for your feedback. We will contact you directly to further assist.

Sep. 26th, 2018

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Mike Daly Avondale, AZ

Choice took care of me and with fast service. What else can you ask for? Thank you.

8 years ago

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jerry sieracki Anchorage, AK

very professional n talk very honest about Choice Home Warranty

8 years ago

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Ram Mathanagopal Houston, TX

Good service. best company. very prompt. wonderful customer services

8 years ago

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Andy Ward Fernandina Beach, FL

Called on Thursday night, problem fixed by Friday afternoon!

8 years ago

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Linda Raylene Sparks Odenville, AL

Informative and clear on what’s covered. Fair market pricing.

8 years ago

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Pete Laguna Niguel, CA

Courteous on the phone. Anthony was Great in explaining all the details.

8 years ago

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Frank Babylon, NY

the process to extend my warranty was fast and pleasant...Thank you

8 years ago

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Carmen Gonzalez North Las Vegas, NV

Had some delays in obtaining service but once it was approved the process ran smoothly

8 years ago

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James Holland Salem, AL

Quick response time! Excellent choice of repair service companies.

8 years ago

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Errol SMITH Brooklyn, NY

I am a new member and the online process to purchase the service was vary easy and informative.

8 years ago

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Janet Tobler Eatonton, GA

Sales rep very knowledgeable and helpful in helping me save money.

8 years ago

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Beth Indianapolis, IN

Excellent sales and customer service. Very knowledgeable about plan.

8 years ago

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Ashby Cockrell Apopka, FL

Choice home warranty has always perform as they advertised when I signed up

8 years ago

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Doug Zundel Chandler, AZ

Luke P was very knowledgeable and informative and personable.

8 years ago

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Larry Alfred Mobile, AL

The sales rep was very helpful and he made sure I understood what I was getting

8 years ago

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Dale Autry Fayetteville, NC

The 2nd person I spoke with Blake W was super helpful and sold me on the warranty

8 years ago

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JIM EGGERICHS

Got screwed on a cook top replacement. Determination was that it was not repairabel. Replacement cost is $2,600. I was offered $219.

8 years ago

Reply from Choice Home Warranty

Thank you for feedback. Our Consumer Advocate will contact you directly.

Jul. 31st, 2018

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Emily Brown Fountain, CO

Terrible customer service! It takes weeks to get a contractor out for a claim. You guys are fruad!!! I'm reporting your business to the commissioner of Colorado.

8 years ago

Reply from Choice Home Warranty

Thank you for your feedback.

Jul. 30th, 2018

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Vikki Broyles

Communication was great, provider was dispatched quickly, but problem was not fixed.

8 years ago

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Esther Parker Hephzibah, GA

The service was outstanding and the air condition is working great.

8 years ago

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David Emery High Point, NC

Repair was scheduled quickly and repairman was knowledgeable and efficient.

8 years ago

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Wayne Heijnen Phoenix, AZ

Quick response. Appreciate that someone was dispatched quickly.

8 years ago

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Joseph BORGINI Gurnee, IL

Mike was great. Very helpful. Had a great experience. Thank you choice.

8 years ago

Choice Home Warranty Reviews