Choice Home Warranty: Read 46,192 User Reviews From Real Homeowners

check_circle

Verified Customer

star star_border star_border star_border star_border

Debbie

Did not like A/C service. Did not fix A/C

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Gary Quick

Still waiting for service on my water heater

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

John

No follow up on my claim. I was expecting a call from you.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Robert

Very poor service and would not recommend this company.

1 year ago Edited October 10, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Mary Jane Tomkins

There was nothing about their service that I can recommend.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Kathrina Kimble (Trina)

Rip off company. I wouldn't recommend anyone to them.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Mike Antonelli

They find every reason not to pay a claim

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Harold

Very poor, dismal service, and denied claims

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Ron

Horrible Save your money and stay away from this company

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Patti Lancaster

took over two months to have my washer repaired

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Jaime

Poor customer service and warranties are not good

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

R Reeser

False advertising. Worst purchase ever. Buyer beware.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Crystal Michalak

If I could give this company a zero I would

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Susan

I have called twice and dishwasher still not fixed

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Grace

I had decent service most of the time but

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Bubba Shear

They Lie! They do not cover what they write they do!

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

David Smith

This claim has been a complete nightmare

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Sandy

2weeks for an appointment and now 30 days to get the check

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Marie

No help from you guys. I finally got somebody to come to repair my stove I thought when I got the service contract you guys would have somebody to repair any appliances that I needed repaired here where I live but apparently you couldn’t find anybody so I was able to find somebody that repairs stoves and he’s coming today at 5 PM At this time I don’t feel I would be recommending choice home warranty to anyone. As far as value of my money, I have no idea because you’re not paying anything yet. And quality of service is a thumbs down because I really haven’t gotten any service from you

1 year ago Edited April 16, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Winnie

The service providers they send are unreliable

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Freddie Pope

They find every reason not to cover a claim

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

david jacek

Dislike their customer relationship crap

1 year ago Edited April 8, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Marjo Dooley

This company is a rip off! Their communication is none!

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Juanita Huntington Park, CA

Take too long to get appointment for claims

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Phillip McMulin Ingleside, TX

Always has trouble finding a repair contractor.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Allison Dawson Jonesboro, GA

They did not deliver on what I thought I was getting

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Mike Dallas, TX

Employees lied and misrepresented coverage

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Barbara

I waited so long for an appt its just not professional

1 year ago Edited January 10, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Joe StRomain Houston, TX

Very dishonest . Falsified reason for not approving claim .

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Ricky Union Springs, AL

I was lied to and the customer service was horrible.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

David La Grange, GA

Took a month to get my refrigerator repaired

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Deborah Tifton, GA

Takes too long to get a technician i WANT MY MONEY BACK!!!

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Kimberely Concord, NC

NEVER fixed a single issue to my satisfaction!

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Bea bop514 Clinton, MD

If I could rate it zero I would!Customer service was zero!

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Brenda Capac, MI

Had to find my own tech and then they denied paying

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Jeffrey Floyd Phoenix, AZ

Plumber came out, did nothing charged me& left..

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Robert Shallotte, NC

Terrible service and excessive time to repair my system.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Estevan Silva Plano, TX

Water heater broke and did not cover all costs.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Douglas

Out of my pocket fee way to much.Ripp off!

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Chace Dupre Paradis

Did not honor their contract to repair or fix

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Tom Miller Grass Lake, MI

It took to long to get service on my washing machine!

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Richard Noblesville, IN

Didn’t show up for the appointment to fix my refrigerator

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Lisa

Their customer support has been terrible.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Kenneth Lady Lake, FL

PROPLEM IS NEVER CURED AT FIRST VISIT WITH TECH'S

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Jack Elka Hendersonville, NC

Denied claim to fix refrigerator and exhaust fan .

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Dale Covington, LA

Still waiting for repairs since April 2023.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Karen Szatkowski Elizabethtown, KY

Not reliable. No hvac in area when needed

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Shauna Patrick Wichita, KS

Won’t pay for claims, poor customer care!

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Anthony Palmer

Not for Customers outside of Terms and Conditions!

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Patzy

I have an open claim for dryer repair Parts can no longer be ordered. I have waited over 90 days and keep getting the same response from Choice Warranty. Was informed today claim closed because Sears can't secure parts. I had to call CW they didn't follow up and call me. I pay over $60.00 a month for this service with no results I would like some type of reimbursement toward a new dryer for the inconvenience of waiting over 90 days. CW Should stand behind what they sell a good home warranty I have been a customer for a few years I'm very dissatisfied with the service I have received.

2 years ago

Choice Home Warranty Reviews