Choice Home Warranty: Read 46,192 User Reviews From Real Homeowners

star star star star star

sally Rawlins Gulf Breeze, FL

Thank You!!! even the door bell is covered!!

7 years ago

star star star star star

Gary Griffiths Henderson, NV

With in Moments appointment was set. Very happy!

7 years ago

star star star star star

ron culletto Swedesboro, NJ

sales person Mr. Roberts great to work with

8 years ago

star star star star star

Nelson C Hunt Ashland, OH

great service. pleasant assistance, good value

8 years ago

star star star star star

Larry Cinco Huntsville, TX

Very professional, and courtesy,and helpful.

8 years ago

star star star star star

William Hidalgo

Damont was very knowledgeable and suggested great options

8 years ago

star star_border star_border star_border star_border

George Robertson Las Vegas, NV

When my $1000 May tag washer stopped working CHW could not fix it and only offered me $300 to replace it. Now I have to come up with the $700 more

8 years ago

star star star star star

Cassandra MacLane Parlin, NJ

Service within 1 day!! It was fast and efficient.

8 years ago

star star star star star

Shreyas Lawrenceville, GA

Very knowledgeable tech. He fixed my problem. Thanks.

8 years ago Edited January 10, 2024

star star star star star

GT Ramondetta North Las Vegas, NV

Very responsive and very professional agents.

8 years ago Edited January 10, 2024

star star star star star

Dawn Vaughn Corydon, KY

He was very knowledgable and explained what he was doing and why.

1 year ago

star star star star star

Richard Torain Grove City, OH

I appreciate the overall information the rep gave me with my final decision.

1 year ago

star star_border star_border star_border star_border

BrandonMichelle McGriff TN

Terrible with contractors. Unwilling to pay, always denying authorizations or underbidding offers. Completely rediculous basically want u to work for free

2 years ago

star star_border star_border star_border star_border

Rajani Pulamala Allen, TX

It is not worth it. None of my claims were approved, and nothing was covered. Time for Choice Warranty to reconsider its plans and serve customers better.

2 years ago

star star star star star

Isidoro Ancheta Hayward, CA

Very good salesperson. Nice for him to to volunteer the military discount.

2 years ago

star star star_border star_border star_border

Chris Duffee Tallahassee, FL

Does not cover any issues I needed covered, was always “that particular problem is not covered, leaving me with footing a new item

2 years ago

star star star_border star_border star_border

Donald R Mancini Lake Havasu City, AZ

I was emailed that my claim resulted in an ecredit to Lowes to replace my refridgerator but have not gotten that email yet.

2 years ago

star star star star star

Vickie TX

The contractor was informative. I was very impressed, with his helpfulness .

2 years ago

star star star star star_border

Ravi Avutu New York, NY

The technician found and fixed the issue promptly. I wish CHW could schedule earlier than they did.

3 years ago Edited January 10, 2024

star star star star_border star_border

Abby Smith Dothan, AL

Services were great, and so was customer service. It was just too overpriced for me and didn’t help save a lot.

3 years ago

star star_border star_border star_border star_border

Linda Teeter TX

Email message from CHW said appt was set for 5-2-22 when in fact it was set for 5-3 The service tech said they were never informed about, nor scheduled for 5-2

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 9th, 2022

star star star star_border star_border

Kat McKnight Groves, TX

I like that they offer comprehensive packages per my needs. I’ve not had a successful claim though.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Dec. 16th, 2021

star star_border star_border star_border star_border

Morgan Manhattan, KS

If it was possible to give you zero stars I would. You are an incredibly pushy and unprofessional company. Was transferred several times with snotty remarks.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Nov. 4th, 2021

star star star_border star_border star_border

K.M. P. Charlotte, NC

Customer service is sub-par & the price was expensive for what they were claiming to cover. Had to go through several CSA to finally get refunded.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you did not feel secure with our company. Choice Home Warranty can assure you that you had our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Nov. 1st, 2021

star star_border star_border star_border star_border

Disgruntled

2 claims. 2 claims denied. Lots of wasted time in the process. Not recommended.

6 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Sandra

Service takes too long to set up an appointment

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Kim

The worst home warranty ever Such bad service

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Alan

Claim process is complicated and grossly inaccurate

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

John

Misleading and untrained customer service

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Vanessa Amos

Not worth it!!! I’m considering canceling!!!

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Pat

Changed your policies w/o notifying clients

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Ron

very shady posted my share and then changed it

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Robert

Takes too long to get a tech out to my home

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Peter Candelora

Problem not resolved despite several calls

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Kenneth King

Allot of no shows. Or not show at all. The worse

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Regina

If it were possible to give zero stars I would.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Vithal

Their handling of the claims process was very poor.

1 year ago Edited November 6, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Doug

Still waiting after over a month for microwave.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Marty

excuses not to pay for services. Aweful

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Frances

Still waiting for service in fridge since august

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Joe Rocha

The fact that Choice will find a way to not pay for a claim

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Jane

Did not take care of their costomers from day one.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Jordan

This is the most worthless thing I have ever paid for.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Melissa

I would choose zero stars if that was an option!

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Vernetta

Very disappointed in my AC installation.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Laurie Leotaud

They don't really pay and cover anything.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Mike H

I'm canceling as soon as CHW calls me back.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Joan

I am very unsatisfied and cancelling Choice,

1 year ago Edited August 6, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Marietta Allen-Thomas

Getting Technician to get out in a timely manner is Awful

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Ben

Well it is a bad company and ready to rip off consumers

1 year ago

Choice Home Warranty Reviews