Choice Home Warranty: Read 45,811 User Reviews From Real Homeowners

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diamond byas Belleville, IL

He explained the process well. Was pleasant and explained tge issue with my tank.

1 year ago

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Stephanie Snoberger Cedar City, UT

Terrible customer service. If my husband already paid for the year, I'd find another warranty company.

1 year ago

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Bill Larington Mikado, MI

Poor experience over repair of furnace. Choice did not communicate the lack of tech service in my area.

2 years ago

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Patricia Muhammad

He was came on time and got the job done.

2 years ago

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Adé Mize

It’s simple and easy to open a claim by phone or online.

2 years ago

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DOUGLAS THOMAS Austin, TX

NOT SENDING THE LOWES CERTIFICATE IMMEDITELY WHEN i NEED A DRYER NOW

2 years ago

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Roberto Ramirez Pharr, TX

Claim for replacement taking too long to arrive to process for a new unit.

2 years ago

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Yvonne Baltimore, MD

That they had to back out 2 times My dryer is still not fixed or I have not gotten a new one

2 years ago

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Anthony Wilson Moreno Valley, CA

I liked the easy effective process in requesting service.

2 years ago

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Amir Zahedi Sacramento, CA

Please find contractors whom care about customer service

2 years ago

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Mark Jordan Wichita, KS

Our electrical problem was fixed in a timely manner.

2 years ago

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Reneyka Rivera

Its difficult to get a work order. You try the numbers and can’t reach no one.

2 years ago

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Thomas Emmett Atlanta, GA

All the technical people were great. Fast responce

2 years ago Edited November 27, 2023

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Gregory Anderson, IN

I can not get service on my water softener. I have filed two claims and no one has responded.

2 years ago

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Patrina

Timing to receive the product and put in was really fast.

2 years ago

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Lavelle Simpkins

I'm still on the phone waiting for someone to answer the phone

2 years ago

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John Adewumi Mount Juliet, TN

Satisfied with the agent spoken to. Meets our need.

2 years ago

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Don McGaffey

Very skilled. Easy to get information. Pleasant.

2 years ago

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Paul Allred Woodway, TX

Just started contract,Jonen K was helpful so far.

2 years ago

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John Geritano Palm Bay, FL

Called on phone very professional and knowledgeable

2 years ago

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Lynne Girard Sarasota, FL

Not something I would continue renewing or purchasing in the future. Not worth it.

2 years ago

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Citizen Caine Huntsville, AL

Do not cover all maintenance repairs that involves some cosmetic

2 years ago

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Lowry Los Angeles, CA

Some repair companies are better than others

2 years ago

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k9bridge Rock Hill, SC

Service came, was pleasant, did their job and left.

2 years ago

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Joyce Wert Pflugerville, TX

Dishwasher was repaired and in a fairly timely manner.

2 years ago

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Noel Soodeen Brooklyn, NY

Friendly customer representative, negotiatiable

2 years ago

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Aditya Kumtakar Baltimore, MD

Technician fixed the appliance and arrived on time

2 years ago

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nic birch Millington, TN

not sure its worth the money... 1st issue and cant find a technician and if i find my own i have to pqy service costs

2 years ago

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Jim McNeely Ashland, MO

Like: Reputation Dislike: Flooding my inbox with emails.

2 years ago

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Ronald Jones Fairburn, GA

Technician did what was required and it worked,

2 years ago

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Bernard CARTER SR. Harvest, AL

Submitting a claim is very easy and quick

2 years ago

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Joyce Kyser Greer, SC

Most times the service call is handled pretty quickly

2 years ago

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Dorothy Winter Park, FL

We had a plumbing issue that was not resolved to our satisfaction.

2 years ago

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Noodles Las Vegas, NV

They screwed me out of $175.00 they told me to get and pay outside Tech.. I paid and now they refuse to pay me back.

2 years ago

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Dmitri St Louis, MO

What a headache and the amount of paperwork required to get an approval is ridiculous.

2 years ago

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Frank Miami, FL

Overall great job need to schedule repairs know quickly.

2 years ago

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Joseph Gardena, CA

Everything good just depends on future pricing

2 years ago

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Audrey Benedict GA

I had 2 problems and had to pay a service fee for both of them. Not fair!

2 years ago

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Tina D. Harris Loris, SC

CUSTOMER SERVICE PERSON VERY PLEASANT & EFFICIENT

2 years ago

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Melinda

No responsiveness when you call about claim follow up. Hard to get claims approved.

2 years ago

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Rosaria Belleview, FL

Service and spoke with an accent. It was hard to understand him.

2 years ago

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Huger Ford

I am not a fan of CHW not being able to locate a technician to service my A/C.

2 years ago

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Mark Richman

Our boiler went out a few weeks ago but they were not able to send anybody, so they actually wanted us to get somebody. It was taking us a while to get somebody ourselves, so we actually had to find a third party and unfortunately that particular third party did not do the job. And then we were delayed. We just finally just had it get it done through somebody else.

2 years ago Edited January 10, 2024

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James Hill Jacksonville, FL

I want a refund of my money. Employees hang up in my face. Vendors don't show for jobs. Terrible!!! I will not renew!

2 years ago Edited September 6, 2023

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Marty Roustio Farmersville, TX

Took a week to get a tech. It’s fixed now.

2 years ago

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Malinda Zarate Hot Springs Village, AR

I'm satisfied with the service and price.

2 years ago

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Catalina Ioan Realtor Tomball, TX

The efficiency and good timeline of the technician.

2 years ago

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KHova 73

Overall costs, knowledgeable, and professional technicians.

2 years ago

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Lakeysha Williams Castro Valley, CA

The technician was awesome. He knew that it wouldn’t be approved, but was willing to help me anyway.

2 years ago

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Fred & Bernoune Guerrier St. Petersburg, FL

My AC not working and i get a 2 weeks appt and tech doesn't answer phone

2 years ago

Choice Home Warranty Reviews