Choice Home Warranty: Read 47,276 User Reviews From Real Homeowners

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Leo Daiuto West Chester, PA

Made my first claim to CHW and the response was immediate.

4 years ago

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Jeff Rubio Charlotte, NC

Still my sink has not been fixed by you or any of the companies that work with you. Unbelievable incompetence on your part

4 years ago Edited January 10, 2024

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Feb. 2nd, 2022

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Doreen Phoenix, AZ

This was a wonderful effortless experience!

4 years ago

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IVAN DELEON

Quick response from company on my request

4 years ago

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Francie Schaffer Orlando, FL

Readily available and easy to filena claim.

4 years ago

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Ron Schneider

Excellent service was delivered and company referred did a good .Repair person sent very courteous.

4 years ago Edited January 10, 2024

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Osmar Esterque Gaithersburg, MD

The response was very quick and ease to follow all question asked.

4 years ago

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Luz Ladringan North Richland Hills, TX

He knows his job. Professionalism, trustworthy

4 years ago

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Family First Minneapolis, MN

Happy with my warranty and the rep that handled everything

4 years ago

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Mary Kay Bohan Raleigh, NC

Very helpful and knew what he was doing.

4 years ago

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Cheryl Nelson Hanover, PA

Very quick and understanding! Answered all my question .

4 years ago

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Choice Argyle, TX

Professional and timely service provided courteously

4 years ago

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Dwan Golden Warren, MI

I was satisified with the appointment scheduling and the technician

4 years ago

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Bonnie Buglovsky Mission, KS

My problem was taken care of in a timely manner.

4 years ago

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Kathryn D Flemington, NJ

They worked quick to find someone to fix the issue.

4 years ago

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Robert Brown Orlando, FL

Easy, quick service and fixed in the first appointment

4 years ago

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Katherine Batavia, IL

Fantastic online claims process. Quick and easy

4 years ago

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Marylou I Mooresville, NC

Choice has been very responsive when we have a claim.

4 years ago Edited January 10, 2024

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Patricia Baker Memphis, TN

Very negotiable tegnition let me know what was going on at all times

4 years ago

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Betty Thornton Fairburn, GA

There is some one to take care of your issue

4 years ago Edited January 10, 2024

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Trent Winegar Littleton, CO

Easy claim processing and prompt response

4 years ago

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Chief Dunedin, FL

Just the sign up was awesome as was the offer.

4 years ago

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Robbie Kaselitz Rockford, IL

The plumbers they hired were great. Good customer service.

4 years ago

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ernesto gallo Maryville, TN

So far, the prompt response has been great.

4 years ago

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Eric Roig

Wey fast response and solution to my issue with microwave

4 years ago

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CentralNEBnB Cozad, NE

When a contractor can be found, it's great. Frequency of that happening...not so much

4 years ago Edited June 27, 2023

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sharon lundgren Grand Prairie, TX

Today’s experience was helpful . Larry provide me with the info I needed to make my choice

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the sales experience, therefore, we appreciate your positive feedback. We have shared your positive feedback to the Director of Sales.

Jan. 11th, 2022

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Jaisy Singh Germantown, MD

It does not have good contractors. They will take a job then not show up.

4 years ago

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Laquanda Blockett Chicago, IL

The service was very fast good technician that came out

4 years ago

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Marc Jourdain

The claim manager was courteous and professional

4 years ago

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Ruben Chevres Clermont, FL

As of today, excellent and very agressive in a good sence.

4 years ago

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Ed Schnakenberg Roy, UT

Michael L was very helpful and informative.

4 years ago

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Chirayu Patel Decatur, GA

You denied me on a claim that wasn’t a pre existing issues . You replaced a part that caused my compressor to go bad .

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Jan. 11th, 2022

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Ramiro Guerrero

Fast responding to any service call great service

4 years ago

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Robert Towne Lakeland, FL

CHW has denied every claim I submitted. I paid $1700 for 3 year contract, all claims denied. I would never recommend CHW.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Jan. 3rd, 2022

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Blake & Kristi Evans Dallas, TX

Speed of service and professional attitude is outstanding.

4 years ago

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Abdur Harper

Easy sign-up policy Professional service Easy to work with

4 years ago

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Patricia Hollomon Fort Lauderdale, FL

I love the speed in which the job is finished.

4 years ago

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Michael Cataudella Plainfield, IL

Respond quickly to my claim! Don the plumber was great

4 years ago

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Ed Sullivan North Easton, MA

Very happy with Choice nice people Keep up the good work

4 years ago

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Marilyn Geimer Charlotte, NC

Just signed on. Luke was excellent help.

4 years ago

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Jeff Haremski Denver, CO

Prompt, competent, reliable, professional service.

4 years ago

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Kay Bynum Fort Worth, TX

You are NOT covering problem. Mildew n insulation falling down n needs UV light u don't cover repairs

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Dec. 28th, 2021

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Chris Peterkin Las Vegas, NV

Quick and easy process. Problem was fix in a very timely manner.

4 years ago

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Katisha Mclin Louisville, KY

They got me best plumber and they was very kind and helpful

4 years ago

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Joseph Orsini Lakeland, FL

The person I spoke to seemed honest and knowledgable

4 years ago

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Lynn Butler Granbury, TX

will not reimburse me for charges after Star Services told me to use my pool company for replacement and I paid the $85 as per contract. Scam

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In a recent review of your claim, our records show that we have provided you with a satisfactory resolution, in which we are glad to report that you have accepted.

Dec. 28th, 2021

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George Higdon Charleston, SC

Fast, knowledgeable technicians. Easy to work with.

4 years ago

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Corey Johnson TX

The technician was informative helpful and efficient.

4 years ago

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Kelmarie Balado Claymont, DE

Myles R explained everything and provide a good rate.

4 years ago

Choice Home Warranty Reviews