Choice Home Warranty: Read 47,162 User Reviews From Real Homeowners

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Verified Customer

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Charles Ashton Olivehurst, CA

they responded quickly and professionally

3 years ago

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Reggie harvey

On time, provided feedback to questions I had

3 years ago Edited January 10, 2024

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Donald Cadwallader New Port Richey, FL

Excellent great professional responance.

3 years ago

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Patricia Baton Rouge, LA

professional service is what i get every time.

3 years ago

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Michael B Smith Round Rock, TX

difficult problem but they never gave up until done.

3 years ago

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Deborah Fugate Buffalo, NY

Scheduled an appointment with first worker, who call but stated was having computor problems and never called back.

3 years ago

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Scott Malaney Hilton Head Island, SC

It has been a challenge to get technicians to assess the situation on a timely manner.

3 years ago

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Andrea Bennett Orlando, FL

Prompt response . Connection to effecient service teams

3 years ago Edited May 24, 2023

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Debra Schukow Idleyld Park, OR

They not only didn't get me the help I needed, but wouldn't return the money I spent on the insurance that was not honored.

3 years ago

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Verified Customer

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Karen White Ada, OK

Continually tell me the information is not enough from my plumber. I submit all the plumber gives me. This is a joke!!

3 years ago

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Tammy Spring, TX

Whenever I file a claim, then they get on it right away.

3 years ago

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Jan Henderson, NV

Customer support has been good. They offered us some good deals.

3 years ago

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Sandy Cape Coral, FL

Quick appointment. Work completed quickly and correctly.

3 years ago Edited January 10, 2024

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Mary Croxen Roy, UT

Anytime I have had a problem they are on top of it

3 years ago

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Faith Mableton, GA

Repairs and cost exceeded my expectations.

3 years ago

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Traci Stroub Montgomery, IL

Great at getting appointments for repair service

3 years ago

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Bloch Boynton Beach, FL

Quick response time. Excellent at diagnosing problem.

3 years ago

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Mona Kelly Hernando, MS

Always get my repairs done quickly and without hassle.

3 years ago

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Jerome Dempsey Montgomery Village, MD

Great Service and appointment can be on the phone

3 years ago

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Clarence Campbell Panama City, FL

My problem was resolved without a problem

3 years ago

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David R Harthan Waxhaw, NC

Excellent service call on my first request

3 years ago

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Sonya D Fearrington Clayton, NC

Great service providers to get the work done.

3 years ago

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John Wagner Cary, IL

You sent out a good company to check out my microwave

3 years ago

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ANDRE M COLLINS Columbus, GA

Great customer service always keep me informed

3 years ago

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Margo Copeland Saint Paul, MN

They were quick getting me the help I need.

3 years ago

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Shirley Oferrall Tracy, CA

The problem got taken care of right away.

3 years ago

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Jana Wichita, KS

Been impressed with response and skill set of maintenance

3 years ago

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Everlita David North Las Vegas, NV

We had good service from the technicians.

3 years ago

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Subhadra Srigiriraju Herndon, VA

Less premiums, faster service and reliable tech

3 years ago

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Sarah Florence, MS

Anyone they send to my home are always very helpful

3 years ago

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rose helvitson Ormond Beach, FL

alway's on top of the situation and get's back to you

3 years ago

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Paul Bauer Fort Mill, SC

They fulfill their policies and help me with my stuff.

3 years ago

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Ravin Lovett Jackson, MS

Great service. The wait time for our gift card was a bit too long.

3 years ago

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Louis Pena

Like their online service call or phone in option for service calls

3 years ago

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Lacreese Willingham Nesbit, MS

Ease of filing my claim and the professionalism of the installer.

3 years ago

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Magaly Santos Round Lake, IL

You pay for a service and most of the things you find out are not covered. I had a very poor service as well and poor response

3 years ago

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Virginia Glenn Hudson, FL

Crappy installation of disposal by THEIR technician resulted in a second claim for dishwasher and they refuse to refund. May sue

3 years ago

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Nora Hess Decatur, IL

6 weeks no washing machine wil need to wait another 3 1/2 weeks before I get my E gift card that will be enough to purchase 1/2,of a washing machine

3 years ago

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Don Poirier Phoenix, AZ

My garage door has been broken for more than two weeks. Your local tech won't show up and fix it. They skipped two of three appointments.

3 years ago

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Harman Patel Sugar Land, TX

So far I am happy with the service and hope will continue..

3 years ago Edited January 10, 2024

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Jim Flygare Humble, TX

Many times techs are unreliable to show up, seems like many are not highest quality techs

3 years ago

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Karen Miller Columbus, OH

Only used them twice and was surprised to find I. Had a $65 out of pocket expense each time

3 years ago

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PHILLIP SCOTT Clyde, TX

Had a service denied it was supposed to be reviewed but I never heard from the person

3 years ago

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Willie Shannon Hudson, OH

I had plumbing done on my basement water pipe and it was fixed professionally and taped up

3 years ago

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Dorothy Brock Oklahoma City, OK

Chase never returned any of my 4 calls you are very hard to get contact with I don't like doing computers. Would rather

3 years ago

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Verified Customer

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Pamela Lewis

Spoke with claim rep to schedule 3 issues that required a plumber. I confirmed coverage and confirmed I would be charged one service fee. Today the plumber arrived and I was told I would need to pay for two service fees. I called CHW back and the claims rep informed me that I was given the wrong information. This is unacceptable.

3 years ago Edited January 10, 2024

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Verified Customer

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Roberta Frost Mountain View, AR

I paid 1500.00 for 3 1/2 years coverage and you can't find anyone in my area to fix things. I had to fix my leaking pipe myself.

3 years ago

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Larry McKinnon Concord, NC

Response time in correcting you problems

3 years ago

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Susan Nelson Fairfax, VA

Smooth experience from 1st visit to last for install

3 years ago

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Emil Midland, TX

When we need it they were there immediately.

3 years ago

Choice Home Warranty Reviews