2-10 Home Buyers Warranty: Read 4,063 User Reviews From Real Homeowners

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Verified Customer

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Marvin Wooten Fortson, GA

Was very helpful and knowledgeable about the services I needed.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Marvin Wooten, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 19th, 2022

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Verified Customer

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Melissa Jones Tucson, AZ

There is someone to call for help; however, not all companies in the network offer the same quality of service

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Melissa Jones, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 19th, 2022

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Verified Customer

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Kathryn Alexandria, VA

My problem was not resolved. And big only that no one even called me to tell me it was not being addressed. I haven't slept in months. Biggest waste of money.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kathryn, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Aug. 19th, 2022

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Verified Customer

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Jo Teel Leland, NC

Efficient service, great explanation of diagnosis and very thorough.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jo Teel, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Scott Baird Conway, AR

They are kind And act quickly without issues and pay the vendor quickly

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Scott Baird , thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Heather Peterson

Never a issue with them, always great service and have saved us thousands!

2 years ago Edited August 11, 2022

Reply from 2-10 Home Buyers Warranty

Hi Heather Peterson, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Allison Cutler Atlanta, GA

Our experience has been Great technicians and timely service

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Allison Cutler, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Anthony Alleyne Chesapeake, VA

Fast and efficient service, quality contractors with fast response

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anthony Alleyne , thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Dennis Lansberry Mesa, AZ

Dragging their feet, hoping customer will give up on promised service. Paying copay twice on same job.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dennis Lansberry, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Jamaluddin Lawrenceville, GA

I haven't had a good experience with 2-10 Warranty. I don't like it. They don't have good customer service, they don't like to talk on the phone with customers.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jamaluddin, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Robert Canton, OH

Everybody has been very courteous. I think the response could have been better time wise.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Robert, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Tom Stevens Smithfield, NC

Hours on hold trying to get to the right person to make corrections to my application for a new contract on a purchase of a second home

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tom Stevens, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Roger Summerville, SC

The technician that they sent out was very, very professional when he came to fix my microwave.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Roger, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Sybrad Cox_jamed Richmond, VA

Been with them over 20 years always excellent service and satisfaction

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sybrad Cox_jamed, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Karen Jessee Athens, AL

2-10 was quick to set me up with an appointment and did excellent follow-up.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Karen Jessee, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Lee Gallman Westfield, NJ

No follow up and no supply of parts. Contractors wait for weeks with little communication on the status of parts needed to complete the work.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lee Gallman, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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CW Myrtle Beach, SC

Cost to have someone check garbage disposal was way too high. Service and setting appointment was easy.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi CW, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Lakesha Hargrove Farmville, NC

Most of the associates do not have the accurate information and they give you the run around when you call and when you put in claims you got to keep calling back.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lakesha Hargrove , thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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James Ballenger Lawrenceville, GA

It took too long to fix my air conditioner. I had to sleep in a very hot house.I am considering leaving 2-10 and going with a another home warranty. Worth service.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi James Ballenger , thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Joseph Gary Laurel, MD

This company just sucks. They take forever to respond to you on the phone when calling in. 2-10 also has poor contractors that they give their work order too.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Joseph Gary , thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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W. Tucson, AZ

I needed a new appliance and and they covered it completely.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi W, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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John Godfrey, IL

We just replaced our washing machine with them.They are responsive and they get back to us quickly.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi John, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Janet Duluth, GA

One time I used my warranty for plumbing. I submitted a claim and they sent me a company.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Janet, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Schwanda Crawford Atlanta, GA

I purchased my house 2 years ago, placed a claim two times. Never followed through or fixed anything. I lost money with this company. Still awaiting my refund

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Schwanda, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Verified Customer

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Baseer

2-10 fulfils their side of the contract without excuses like some other companies.

2 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Baseer, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Verified Customer

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Patricia R Hepner Conway, AR

Harper is above and beyond the very best appliance repair company

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Patricia, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Verified Customer

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Jennifer Koch Simpsonville, SC

Saved our savings account as new parents and new home owners

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jennifer, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Verified Customer

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wanda ackerman Powell, TN

contact service providers in a timely manner; high quality service providers

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Wanda, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Verified Customer

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Sherry Hilyer Birmingham, AL

Coverage is good as well as customer service, but it took too long to have my hvac unit replaced.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sherry, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Verified Customer

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Bob Cometta Oro Valley, AZ

The service is as expected. The annual rate increases are frustrating. I can no longer specify a service company

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Bob, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Verified Customer

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Ashish Cumming, GA

It didn't take long between having a dishwasher problem to when the issue was repaired.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ashish, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Verified Customer

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Joel Tucson, AZ

I can't complain, they've been good to me. I've used the to repair my plumbing and my AC.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Joel, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Verified Customer

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Lewis Parker, CO

Very responsive, quick to respond, and true to their coverage

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lewis, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Verified Customer

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Catherine Hardy Elizabeth City, NC

Get back immediately.Lined us up with Top Company Great Service

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Catherine, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Verified Customer

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Jeffrey Michael Zupko Streetsboro, OH

They have supported every claim and the contractors are professional and quick.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jeffrey, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Verified Customer

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Barbara Loving Tucson, AZ

Fast efficient service. Serviceperson alerted us to water damage.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Barbara, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Verified Customer

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Roy Welch Shawnee Mission, KS

Try and take care of the customer. But satisfaction is on the back of the contractor

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Roy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Verified Customer

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Michael Weaver Tyrone, GA

Courteous and professional technitions did fast and perfect work.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're excited to hear about your experience. Thank you for sharing and being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Justin L Cournoyer League City, TX

Too slow. If repair companies and contractors are already taking a long time, then 2-10 should dispatch way quicker

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Justin, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Verified Customer

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Sharon Toki-Coleman Tucson, AZ

Still waiting on review to approve the replacement of a broken appliance. Have been waiting since 5/13

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sharon, we're sorry to hear about the issues you've experienced. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jun. 30th, 2022

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Verified Customer

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Greg Drabik Summerfield, NC

The warranty is totally worthless. You look for any reason possible to not cover a claim. It's a total waste of money. I will never recommend 2-10 to anyone.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Greg, we're sorry to hear how you feel. What you described is not the experience we aim to provide as we pay out 97.5% of all claims placed with us. If you feel we did not honor our coverage, please give us a call and we will review your claim with you. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time.

Jun. 30th, 2022

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Verified Customer

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Paul Meyer Green Valley, AZ

Fast service. Sent A/C service reps promptly and they were very thorough.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Paul, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Audrey W Hughes Athens, GA

Fast & Efficient. Help me resolve an AC issue with ease and professionalism.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Audrey, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Michael Canino Calabash, NC

Ease to enter claim on the internet and within 1 day assigned to a contractor

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Nalley Evansville, IN

You guys have been efficient and has taken care of my needs very well.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Nalley, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Michell A Oliver Saint Cloud, FL

Fast service and good contractors to complete home system repairs

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michell, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Anthony L Wright Jacksonville, NC

It's easy to fill out and they have the requests that you ask for

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anthony, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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thomas swan Columbus, GA

Always help when claims are needed. 90% of contractors did the job well.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Thomas, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Gilson Paul

Web site is great and technicians are seasoned experienced tradesmen

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gilson, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Ricardo S Hermitage, TN

Years ago, 2-10 was really customer service focused, now I don't feel like they are as much as they were.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ricardo, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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