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Vivint Reviews

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7.7

Overall Score

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WD

Not to Bad Over All. Sometimes Communication needs to be a bit better

4 years ago

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Reply from Vivint

Thank you for your feedback WD! We appreciate you letting us know about your experiences with us. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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EDNA BACHECHA

Im a customer of vivint for a long time and the service is good

4 years ago

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Reply from Vivint

Thank you for your feedback Edna! We appreciate you letting us know about your experience with us. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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star star star star star

Amy Dauvin

They respond very quickly and are great at helping

4 years ago

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Reply from Vivint

Thank you for your feedback Amy! We are so glad to hear about your experiences with us. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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Ron

Service has been Great, customer for 5 years.

4 years ago

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Reply from Vivint

Thank you for your feedback Ron! We are so glad to hear about your experiences with us and your system. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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star star star star star

Floyd Williams

Excellent and dependable service provider in home security

4 years ago

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Reply from Vivint

Thank you for your feedback Floyd! We are so glad to hear about your experiences with us and your system. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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star star star star star

LaNeice

Great I feel very safe and secure with their services

4 years ago

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Reply from Vivint

Thank you for your feedback LaNeice! We are so glad to hear about your experiences with us and your system. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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star star star star star

Don

Reliable system and excellent customer service

4 years ago

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Reply from Vivint

Thank you for your feedback Don! We are so glad to hear about your experiences with us and your system. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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star star star star star

Jenkins Alton

Professional with installation of equipment

4 years ago

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Reply from Vivint

Thank you for your feedback Jenkins! We are so glad to hear about your installation experience. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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star star star star star

Rebecca Toney

I love my system; gives me all the features I need.

4 years ago

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Reply from Vivint

Thank you for your feedback Rebecca! It is so good to know that you're enjoying your system and that it is giving you peace of mind. When you can, reach out to our chat team to get your referral code using this link:

Dec. 1st, 2019

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star star star star star

Sanjay kumar

Perfect service...five star,reasonably priced

4 years ago

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Reply from Vivint

Thank you for your feedback Sanjay! We appreciate you letting us know about your experience so far. We value the opportunity to protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Dec. 1st, 2019

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star star star star star

Jennifer

Wonderful service and very helpful when needed.

4 years ago

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Reply from Vivint

Thank you for your feedback Jennifer! We appreciate you letting us know about your experience with us and your system. When you have a chance, contact our chat support team to get your referral code using this link:

Dec. 1st, 2019

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star star star star star

Kade Osborn

Very happy with response and great tech.

4 years ago

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Reply from Vivint

Thank you for your feedback Kade! We're so glad to hear about your experience. If you find that you have any questions about your system check out our support site using this link:

Dec. 1st, 2019

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star star star star star

Jovita thomson

Prompt response friendly staff get job done

4 years ago

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Reply from Vivint

Thank you for your feedback Jovita! We are so glad to hear about your experiences with us. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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star star star star star

kim korb Deer Park, WA

Great experience! Affordable, Reliable. Awesome service.

4 years ago

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Reply from Vivint

Thanks for the feedback, Kim! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Nov. 21st, 2019

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star star star star star

Anabel perez Hialeah, FL

good customer service to family,excellent atention

4 years ago

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Reply from Vivint

Thank you for your feedback Anabel! We are so glad to hear about your experiences with us and your system. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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Lorrie Chretien

I don't like the fact that you can't add cameras after service u less you pay the full price

4 years ago

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Reply from Vivint

Thank you for your feedback Lorrie. We appreciate your honesty about your experience with us and would love to look into your concerns further. Please give us a call at 1-800-216-5212.

Mar. 8th, 2020

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Matt Merritt

Poor service. Constant issues with my system. The only answer I ever get is to reboot my panel. Very unhappy with the overall service.

4 years ago

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Reply from Vivint

Thank you for your feedback Matt. We appreciate your honesty about your experience with us and would love to look into your concerns further. Please give us a call at 1-800-216-5212.

Mar. 8th, 2020

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star star star star star

Betty Mason

low prices for the security that we get.

4 years ago

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Reply from Vivint

Thank you for your feedback Betty! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Bob

Very little very deceptive less than truthful just don't trust them. I've had problems with solar and now on my home security

4 years ago

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Reply from Vivint

Thank you for your feedback Bob. We appreciate your honesty about your experience with us and would love to look into your concerns further. Please give us a call at 1-800-216-5212.

Mar. 8th, 2020

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star star star star star_border

Mertis Jones

completing the voicing and timing when entering and exiting doors.

4 years ago

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Reply from Vivint

Thank you for your feedback Mertis! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Jason

Make sure when im suppose to get an alert, make due I get it right away not a minute later.

4 years ago

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Reply from Vivint

Thank you for your feedback Jason. We appreciate your honesty about your experience with us and would love to look into your concerns further. Please give us a call at 1-800-216-5212.

Mar. 8th, 2020

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Sonja Davis

When I am away from home it goes off line and I cannot view my home

4 years ago

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Reply from Vivint

Thank you for your feedback Sonja! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Jeffery Emery

Service goes off line too much! Throws me out of my own system cameras also goes off track

4 years ago

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Reply from Vivint

Thank you for your feedback Jeffery. We appreciate your honesty about your experience with us and would love to look into your concerns further. Please give us a call at 1-800-216-5212.

Mar. 8th, 2020

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star star star star star

Martha Keith

Their customer service and their availability to my issues.

4 years ago

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Reply from Vivint

Thank you for your feedback Martha! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Karla J. Wade

How quickly they dispatch help for emergencies.

4 years ago

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Reply from Vivint

Thank you for your feedback Karla! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Lindsay Trapp

High tech but so easy. Service is top notch. No complaints!

4 years ago

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Reply from Vivint

Thank you for your feedback Lindsay! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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LeSans

Excellent. Always willing to fix my issues.

4 years ago

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Reply from Vivint

Thank you for your feedback LeSans! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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vanessa reynoso

Makes me and my family feel safe. Outside camera would be nice.

4 years ago

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Reply from Vivint

Thank you for your feedback Vanessa! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

James Bonney

Customer service is excellent. Keep up the great job I

4 years ago

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Reply from Vivint

Thank you for your feedback James! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Ben

Good. No complaints! Price is just right!

4 years ago

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Reply from Vivint

Thank you for your feedback Ben! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Robert Kind

Good usage and reliable and nothing to complain about.

4 years ago

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Reply from Vivint

Thank you for your feedback Robert! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Rick Donald

Very good. Reliable with comfort in protection.

4 years ago

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Reply from Vivint

Thank you for your feedback Rick! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Julie

Pretty good installation guy was great follow up assistance was ok

4 years ago

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Reply from Vivint

Thank you for your feedback Julie! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Monika

Excellent customer service, no complaints

4 years ago

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Reply from Vivint

Thank you for your feedback Monika! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Frank Dunshee

Good, But get a lot of need to replace batteries on locks and sensors

4 years ago

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Reply from Vivint

Thank you for your feedback Frank! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Nelson Nabua

Offer more cameras so we can see our backyard

4 years ago

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Reply from Vivint

Thank you for your feedback Nelson! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Brian

Ease of use, easy integration w/ smart devices

4 years ago

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Reply from Vivint

Thank you for your feedback Brian! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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NORMA ORTA

GOOD AND RELIABLE, EXCEPT I THINK THE SENSOR NEEDS TO IMPROVE....

4 years ago

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Reply from Vivint

Thank you for your feedback Norma! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Charlotte Davis

Quick response. Can talk to through the system

4 years ago

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Reply from Vivint

Thank you for your feedback Charlotte! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Cliff Buchanan Odessa, TX

Support is outstanding and always available!

4 years ago

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Reply from Vivint

Thank you for your feedback Cliff! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Ben Conroe, TX

Immediate alerts when unauthorized entry occurs.

4 years ago

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Reply from Vivint

Thank you for your feedback Ben! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

nestor barrios Fort Worth, TX

wonderful i am very happy very profesional

4 years ago

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Reply from Vivint

Thank you for your feedback Nestor! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Shante' Robinson Camden, AR

Best customer service ever. They are great!

4 years ago

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Reply from Vivint

Thank you for your feedback Shante'! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Mr. Washington Baton Rouge, LA

The security in general and the easy to use factor.

4 years ago

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Reply from Vivint

Thank you for your feedback Mr. Washington! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Lonnie Brantley Lake Charles, LA

Great, service ,trustworthy, performance

4 years ago

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Reply from Vivint

Thank you for your feedback Lonnie! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Dale Dreger

Service and installation was fast & professional

4 years ago

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Reply from Vivint

Thank you for your feedback Dale! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Marie

Excellent service but can do faster apps

4 years ago

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Reply from Vivint

Thank you for your feedback Marie! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Jerry Wake

the perfect mix of friendliness and professionalism

4 years ago

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Reply from Vivint

Thank you for your feedback Jerry! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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star star star star star

Frank Martinez Livingston, CA

We depend on it. Easy to understand how work it.

4 years ago

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Reply from Vivint

Thank you for your feedback Frank! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Richard Ward Lawton, OK

Great company with outstanding service, and would recommend them to a friend.

4 years ago

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Reply from Vivint

Thank you for your feedback Richard! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020