Vivint: Read 8,449 User Reviews From Real Homeowners

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Don Boren American Fork, UT

Used this company when they were called Apex Alarm. Then switched to Vivint. I liked the touch pad control panel. Monthly fee kept going up and it got too expensive for the service we were getting.

6 years ago

Reply from Vivint

Thank you for your feedback Don! We appreciate having had the opportunity to protect your home and family. If there is anything that we can assist with please don't hesitate to contact our chat team using this link:

Oct. 10th, 2019

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Lilly Logan, UT

We got Vivint security after our friends recommend it and I love it. I feel a lot more safe especially with my kids. And it’s easy for me to learn and deal with so I know what’s going on. 100% recommend getting this.

6 years ago

Reply from Vivint

Thank you for your feedback Lilly! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 10th, 2020

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Verified Customer

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Arthur Smith Southfield, MI

Good quality, easy to use interface, good price.

4 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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Verified Customer

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Robert Fry Billings, MT

The ease of use and options for your home

4 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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Verified Customer

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Grethel Khan Baytown, TX

Very friendly and took time to explain everything

4 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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Verified Customer

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Dezella Pullum Holmes Lancaster, TX

They always respond quickly, whenever I need them.

4 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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Verified Customer

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Martin Borger, TX

First-Rate customer support, system has never crashed.

4 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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Verified Customer

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Elsa Esteves Union, NJ

The technicians that I've come in contact have been knowledgeable and helpful

4 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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Verified Customer

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Teresa Guillemette Ephrata, WA

We have never had problem with Vivint at all

4 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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Verified Customer

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Vicki Stepp Sanford, NC

Ease and peace of mind. Knowing I am safe.

4 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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Verified Customer

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Carolyn Brandon, FL

Ease of use. Reliable. Affordable. Gives peace of mind.

4 years ago

Reply from Vivint

This is great feedback, Carolyn! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 21st, 2021

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Verified Customer

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Troy Schoolcraft Woodland, CA

Great company, friendly staff and great customer service.

4 years ago

Reply from Vivint

This is great feedback, Troy! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 21st, 2021

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Verified Customer

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Samantha Amick Indianapolis, IN

Its easy to use, uses high technology, accurate

4 years ago

Reply from Vivint

This is great feedback, Smantha! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 21st, 2021

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Verified Customer

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Victoria Morton Newburgh, IN

Quick set up, high quality equipment, ease of use

4 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Verified Customer

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Georgeann Ray Las Vegas, NV

Good service. App has worked well for us.

4 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Verified Customer

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John Arnold Universal City, TX

Quality product. A little pricey for the video options. Limited compatability.

4 years ago

Reply from Vivint

Thank you for bringing this to our attention! Please give us a call at 1-800-216-5232. We want to make sure your issue is resolved.

Oct. 12th, 2021

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Verified Customer

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Jimmie D Thorn Taylor Hammond, LA

I feel safe with having Vivint as a part of my home

4 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Verified Customer

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Roger Kuykendall Longview, TX

Alarm system works great. We have never had a false alarm.

4 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Verified Customer

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Melissa Medeiros Lakeside, CA

Reliable and professional. Fair monthly cost.

4 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Verified Customer

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Marietta Parham Petersburg, VA

Always on time have no problems with this company

4 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Verified Customer

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Randy Lepper Webb City, MO

Great product and service with local support

4 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Verified Customer

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Lori CADWELL Colstrip, MT

Reliable, always helpful. Contact is ery easy

4 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Verified Customer

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Karen Detroit, MI

The mobile accessibility is the best part about Vivint.

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232

Oct. 11th, 2021

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Verified Customer

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Joseph Winter Park, FL

The customer supper agents show that they care when you call.

4 years ago

Reply from Vivint

That's what we like to hear! We appreciate you giving us your feedback! Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 11th, 2021

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Verified Customer

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Anonymous West Jordan, UT

Vivint has great equipment that is very easy to use.

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232

Oct. 11th, 2021

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Verified Customer

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Kathy Jesup, GA

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232

Oct. 11th, 2021

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Verified Customer

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Robert Cedar Park, TX

Great customer service, it is the best thing about Vivint.

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232

Oct. 11th, 2021

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Verified Customer

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Daryl Memphis, TN

Vivint has great customer service. I like the security.

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232

Oct. 11th, 2021

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Verified Customer

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Glenda Wentzville, MO

No problems everything goes smooth with my system

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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Felix Ortiz Deltona, FL

An easy to understand product and very useful.

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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Adrian Williams Colorado Springs, CO

Can’t have 2 key pads in my home without them been wireless. Would like one wired keypad.

4 years ago

Reply from Vivint

Thank you for your feedback . We appreciate your honesty about your experience with  and would love to investigate this further. Please contact our support team at 1-800-216-5232 so we can assist you as quickly as possible.

Oct. 7th, 2021

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Verified Customer

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Shireman Christian Jacksonville, AR

Easy to use. Staff very friendly and helpful

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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Cecilia Warner Robins, GA

No problems with service, equipment or customer service

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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G.Wendell West Dyersburg, TN

Responsiveness and favorable customer care!

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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Juan Acosta Borger, TX

Always quick to respond and resolve issues

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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Paul Harris Memphis, TN

Easy and simple to operate. Best system I have had.

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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Tierre Clark Indianapolis, IN

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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Michelle Coronado Hanford, CA

easy to use, easy to set and share with family members.

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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John Yoist Jr. Warren, OH

Great customer service, equipment and helpful staff

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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Gary Stephens Durham, NC

always have my back. professional people working for them.

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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Tres Moreno Groves, TX

Customer Service wanting the best for the customer.

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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Valerie Woodson Cordova, TN

Very professional installation. All services work great!!

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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Bessie Williams Decatur, IL

They are prompt and dependable, respectable and courteous

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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Shane Strickland Springtown, TX

Very dependable and provides my family with a safe living environment.

4 years ago

Reply from Vivint

Thank you for your feedback . We appreciate your honesty about your experience with  and would love to investigate this further. Please contact our support team at 1-800-216-5232 so we can assist you as quickly as possible.

Oct. 7th, 2021

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Verified Customer

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Alecia Williams South Bend, IN

My issue was handled quckly and in a professional manner

4 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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Fred Bausher Magnolia, OH

Very good and always in contact immediatly.

4 years ago

Reply from Vivint

That's what we like to hear, Fred! We appreciate you giving us your feedback! Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Sep. 23rd, 2021

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Verified Customer

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George

Very professional and knowledgeable! Also quick to respond.

4 years ago Edited January 10, 2024

Reply from Vivint

Hi George, we appreciate the great review. Thank you for choosing Vivint to protect your home and family!

Sep. 21st, 2021

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Verified Customer

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Mary Morales San Antonio, TX

Easy to use, accessibility on your phone makes it easier.

4 years ago

Reply from Vivint

Hi Mary, we appreciate the great review. Thank you for choosing Vivint to protect your home and family!

Sep. 21st, 2021

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Verified Customer

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Sherry Morgan Dexter, MO

I love my cameras. They have very good pictures.

4 years ago

Reply from Vivint

Hi Sherry, we appreciate the great review. Thank you for choosing Vivint to protect your home and family!

Sep. 21st, 2021

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Verified Customer

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Kenneth Lattimore Chatsworth, CA

Professionalism, Friendly Staff & Ease to Contact

4 years ago

Reply from Vivint

That's what we like to hear, Kenneth! We appreciate you giving us your feedback! Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Sep. 23rd, 2021

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