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Vivint Reviews

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8.2

Overall Score

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Shane Vertner

I would not recommend them and instead go with getting your own cameras as a much cheaper way and you get to stay in control of everything that way.

4 months ago

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star star star star star

Arthur Smith Southfield, MI

Good quality, easy to use interface, good price.

3 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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star star star star star

Robert Fry Billings, MT

The ease of use and options for your home

3 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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star star star star star

Grethel Khan Baytown, TX

Very friendly and took time to explain everything

3 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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star star star star star

Dezella Pullum Holmes Lancaster, TX

They always respond quickly, whenever I need them.

3 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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star star star star star

Martin Borger, TX

First-Rate customer support, system has never crashed.

3 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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star star star star star_border

Elsa Esteves Union, NJ

The technicians that I've come in contact have been knowledgeable and helpful

3 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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star star star star star

Teresa Guillemette Ephrata, WA

We have never had problem with Vivint at all

3 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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star star star star star

Vicki Stepp Sanford, NC

Ease and peace of mind. Knowing I am safe.

3 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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star star star star star

Carolyn Brandon, FL

Ease of use. Reliable. Affordable. Gives peace of mind.

3 years ago

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Reply from Vivint

This is great feedback, Carolyn! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 21st, 2021

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star star star star star

Troy Schoolcraft Woodland, CA

Great company, friendly staff and great customer service.

3 years ago

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Reply from Vivint

This is great feedback, Troy! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 21st, 2021

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star star star star star

Samantha Amick Indianapolis, IN

Its easy to use, uses high technology, accurate

3 years ago

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Reply from Vivint

This is great feedback, Smantha! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 21st, 2021

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star star star star star

Victoria Morton Newburgh, IN

Quick set up, high quality equipment, ease of use

3 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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star star star star star

Georgeann Ray Las Vegas, NV

Good service. App has worked well for us.

3 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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star star star star star_border

John Arnold Universal City, TX

Quality product. A little pricey for the video options. Limited compatability.

3 years ago

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Reply from Vivint

Thank you for bringing this to our attention! Please give us a call at 1-800-216-5232. We want to make sure your issue is resolved.

Oct. 12th, 2021

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star star star star star

Jimmie D Thorn Taylor Hammond, LA

I feel safe with having Vivint as a part of my home

3 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Verified Customer

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star star star star star

Roger Kuykendall Longview, TX

Alarm system works great. We have never had a false alarm.

3 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Verified Customer

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star star star star star

Melissa Medeiros Lakeside, CA

Reliable and professional. Fair monthly cost.

3 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Verified Customer

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star star star star star

Marietta Parham Petersburg, VA

Always on time have no problems with this company

3 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Verified Customer

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star star star star star

Randy Lepper Webb City, MO

Great product and service with local support

3 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Verified Customer

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star star star star star

Lori CADWELL Colstrip, MT

Reliable, always helpful. Contact is ery easy

3 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Verified Customer

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star star star star star

Karen Detroit, MI

The mobile accessibility is the best part about Vivint.

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232

Oct. 11th, 2021

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star star star star star_border

Joseph Winter Park, FL

The customer supper agents show that they care when you call.

3 years ago

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Reply from Vivint

That's what we like to hear! We appreciate you giving us your feedback! Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 11th, 2021

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Verified Customer

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star star star star star

Anonymous West Jordan, UT

Vivint has great equipment that is very easy to use.

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232

Oct. 11th, 2021

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Verified Customer

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star star star star star

Kathy Jesup, GA

Customer Review Video

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232

Oct. 11th, 2021

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Verified Customer

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star star star star star

Robert Cedar Park, TX

Great customer service, it is the best thing about Vivint.

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232

Oct. 11th, 2021

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star star star star star

Daryl Memphis, TN

Vivint has great customer service. I like the security.

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232

Oct. 11th, 2021

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Verified Customer

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star star star star star

Glenda Wentzville, MO

No problems everything goes smooth with my system

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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star star star star star

Felix Ortiz Deltona, FL

An easy to understand product and very useful.

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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star star star star_border star_border

Adrian Williams Colorado Springs, CO

Can’t have 2 key pads in my home without them been wireless. Would like one wired keypad.

3 years ago

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Reply from Vivint

Thank you for your feedback . We appreciate your honesty about your experience with  and would love to investigate this further. Please contact our support team at 1-800-216-5232 so we can assist you as quickly as possible.

Oct. 7th, 2021

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star star star star star

Shireman Christian Jacksonville, AR

Easy to use. Staff very friendly and helpful

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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star star star star star

Cecilia Warner Robins, GA

No problems with service, equipment or customer service

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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star star star star star

G.Wendell West Dyersburg, TN

Responsiveness and favorable customer care!

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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star star star star star

Juan Acosta Borger, TX

Always quick to respond and resolve issues

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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star star star star star

Paul Harris Memphis, TN

Easy and simple to operate. Best system I have had.

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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star star star star star

Tierre Clark Indianapolis, IN

Customer Review Video

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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star star star star star

Michelle Coronado Hanford, CA

easy to use, easy to set and share with family members.

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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star star star star star

John Yoist Jr. Warren, OH

Great customer service, equipment and helpful staff

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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star star star star star

Gary Stephens Durham, NC

always have my back. professional people working for them.

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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star star star star star

Tres Moreno Groves, TX

Customer Service wanting the best for the customer.

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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star star star star star

Valerie Woodson Cordova, TN

Very professional installation. All services work great!!

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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star star star star star

Bessie Williams Decatur, IL

They are prompt and dependable, respectable and courteous

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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star star star star star_border

Shane Strickland Springtown, TX

Very dependable and provides my family with a safe living environment.

3 years ago

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Reply from Vivint

Thank you for your feedback . We appreciate your honesty about your experience with  and would love to investigate this further. Please contact our support team at 1-800-216-5232 so we can assist you as quickly as possible.

Oct. 7th, 2021

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Verified Customer

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star star star star star

Alecia Williams South Bend, IN

My issue was handled quckly and in a professional manner

3 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Verified Customer

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star star star star star

Fred Bausher Magnolia, OH

Very good and always in contact immediatly.

3 years ago

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Reply from Vivint

That's what we like to hear, Fred! We appreciate you giving us your feedback! Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Sep. 23rd, 2021

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star star star star star

George

Very professional and knowledgeable! Also quick to respond.

3 years ago Edited January 10, 2024

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Reply from Vivint

Hi George, we appreciate the great review. Thank you for choosing Vivint to protect your home and family!

Sep. 21st, 2021

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Verified Customer

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star star star star star

Mary Morales San Antonio, TX

Easy to use, accessibility on your phone makes it easier.

3 years ago

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Reply from Vivint

Hi Mary, we appreciate the great review. Thank you for choosing Vivint to protect your home and family!

Sep. 21st, 2021

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Verified Customer

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star star star star star

Sherry Morgan Dexter, MO

I love my cameras. They have very good pictures.

3 years ago

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Reply from Vivint

Hi Sherry, we appreciate the great review. Thank you for choosing Vivint to protect your home and family!

Sep. 21st, 2021

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Verified Customer

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star star star star star

Kenneth Lattimore Chatsworth, CA

Professionalism, Friendly Staff & Ease to Contact

3 years ago

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Reply from Vivint

That's what we like to hear, Kenneth! We appreciate you giving us your feedback! Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Sep. 23rd, 2021

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star star star star star

NANCY J ERISMAN Pekin, IL

when alarm goes off they call immediately

3 years ago

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Reply from Vivint

That's what we like to hear, Nancy! We appreciate you giving us your feedback! Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Sep. 23rd, 2021