Vivint: Read 8,449 User Reviews From Real Homeowners

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Verified Customer

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Kate Mahrholz

Great. The quality of service, the quality of the equipment is great.

5 years ago

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Krystien Cole

Great service! Problems are handled efficiently and customer service is great!

5 years ago

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Verified Customer

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Kyle

They have been AMAZING! Best home security system I've ever had.

5 years ago

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Leslie

The clearness of the pictures provided by the cameras in relation to the previous cameras I had.

5 years ago

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Linda Fermin

very good, had to call customer service and they were very helpful

5 years ago

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Angela

It was a great experience! Jonah was awesome and the tech was polite.

5 years ago

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Verified Customer

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anthony martinez

worst experiance I have ever had in my life. They don't return calls. Or will not call you back when they say they will. They bully you to do what they want only.

5 years ago

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Verified Customer

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art Jones

Great. We have had a great experience and really like our new setup.

5 years ago

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Tim

Fast customer service, and incredibly innovative products that are easy to use

5 years ago

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Chelsea Newton

Vivint has been a service that has been quality and user friendly. Thank you

5 years ago

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Rena

Good service bad service rep. Wasnâ€™t informed about the hard credit check even after I asked the rep.

5 years ago

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Verified Customer

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Brock Swims

Good. Helpful and reasonably priced for the services offered.

5 years ago

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Verified Customer

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Tracy Turner - Kelley

Itâ€™s not as good as made out to be the cord on my monitor sensor went out two days after getting my setup I reached out to the seller with no help at all

5 years ago

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Verified Customer

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Cristina

Customer service, service the way I was treated the the ease of equipment

5 years ago

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Desire Coertse

Vivint is real good. The live feed just takes to long to upload on the app.

5 years ago

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Verified Customer

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maritza

Not good the attention on the phone is poor the cameras is frozen the camara broke my outlet to many problems

5 years ago

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Verified Customer

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Jay

Equipment does itâ€™s job. Cameras work well with good picture quality.

5 years ago

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Verified Customer

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Edyta

I love the system and the cameras and the ease of navigating.

5 years ago

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Verified Customer

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Pat

Very simple to use. The phone app is probably the best feature for this system.

5 years ago

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Verified Customer

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Seth Inman

Itâ€™s been great. No issues. Friendly staff and service. Low price.

5 years ago

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Verified Customer

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Jennifer

Vivint has been great, so glad we chose this company for our security needs.

5 years ago

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Verified Customer

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Jim English

Good - they did not secure my thermostat to wall... hole from previous thermostat too big

5 years ago

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Verified Customer

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Matthew

Initial service great was sold on the product. Paid for a garage door opener still havenâ€™t received jt

5 years ago

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Verified Customer

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LaTisha Waddell

Great! I wish they had a better customer service. It is difficult even when calling them.

5 years ago

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Verified Customer

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Bobbie Ladd

I was told I would get credit for my ring doorbell I got nothing. I was told that the guy would come back and add a sign he never did.

5 years ago

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Verified Customer

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Steven L Nadelbach

Terrible. Camera installed never works. Always down. But still required to pay for the service. Customer service said that they couldnâ€™t do anything

5 years ago

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Verified Customer

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AY

Excellent service, nothing less. Love my home security system

5 years ago

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Verified Customer

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Wanda Castillo

They were a very easy company to deal with and were very helpful.

5 years ago

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Kimberly Hunter

Very good security system. Very user friendly. Love the mobile app.

5 years ago

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Verified Customer

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Mary H

Excellent System with great camera angle and view of the coaches zones.

5 years ago

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Verified Customer

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Lauren

Very clear camera view and timely alerts. Easy to navigate monitoring system.

5 years ago

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Verified Customer

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Paul Vinella

ok so far camera for driveway coverage not placed in best position tech missed the best place for coverage

5 years ago

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Verified Customer

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Dave Again

It has NOT been a good one. The system constantly freezes and its very rare that I'm able to actually view the inside of my home remotely.

5 years ago

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Verified Customer

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Barbara McKinney

Sucks someone needs to listen. It should not take 4 different phone calls to schedule an appointment. If you guys would read the notes it would have only taken 1 call.

5 years ago

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Verified Customer

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Kevin D Jolley

I like the service,it is easy to use and works as advertised

5 years ago

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Cathy Smith

Camera at the front door and how easy if is the set programs.

5 years ago

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Verified Customer

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Anonymous

Great features and service. Looking forward to solar from them now as well

5 years ago

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Verified Customer

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Jorge dlg

I am loving this system, so far! The customer service is fantastic, as well!

5 years ago

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Sandy

It still doesn't work right. I'd really like to get all of my things working properly.

5 years ago

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Verified Customer

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Cathy Morris

Easy arm and disarm...low signal strength on outside cameran tho router a few feet away

5 years ago

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Verified Customer

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Mary Ann

It's okay, the customer service needs work, it's hard to reach them and when you do, bothing gets accomplished.

5 years ago

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Verified Customer

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Mitchell

The new equipment works well. I like having it on my phone. It is affordable too.

5 years ago

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Verified Customer

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Clebin

The cameras are the best and customer support went out of the way to help me with what I needed.

5 years ago

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Verified Customer

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Courtney

The guy that came to our door convinced us to get but it kind of sucks except being able to unlock the door without a key.

5 years ago

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Verified Customer

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Raymond

It is affordable and the cameras on the doorbell are great. They are sometimes offline.

5 years ago

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Verified Customer

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Melissa

Customer support did an excellent job. I find the product easy to use.

5 years ago

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Verified Customer

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Debi

It is very user friendly and I like the offer and the app but my problems have not been solved by customer service.

5 years ago

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Verified Customer

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Ramone

I like that I can check everything from my phone with Vivint.

5 years ago

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Verified Customer

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Wesley

Security equipment is easy to use and the cameras allow you to see.

5 years ago

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Verified Customer

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Jennifer

Easy to use. There haven’t been any problems with it. The salesman came to the house.

5 years ago

Vivint Reviews