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Guardian Protection Reviews

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8.7

Overall Score

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Vidivel Pickerington, OH

The representatives are knowledgeable and they're kind too.

5 years ago

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star star star star star

Daniel San Antonio, TX

The customer service responds and answers your questions.

5 years ago

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Reply from Guardian Protection

Hi Daniel,

Thank you for sharing a 5 star customer review. We think you are a 5 star customer as well and thank you for trusting us with your home security!

Feb. 8th, 2019

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star star star star star

Mrs Wood

an A on calling the police, when alarm sounds off

5 years ago

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Reply from Guardian Protection

Hello Mrs. Wood,

Thank you for leaving 5 star feedback for Guardian Protection. We are so glad to hear the quick response time on alarms is providing you with the peace of mind you deserve.

Jan. 9th, 2019

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Heather Pittsburgh, PA

It was here when I moved in. They don't update their equipment at all.

5 years ago

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star star star star star

Carole

Good service, needs no improvement . Good value .

5 years ago

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Reply from Guardian Protection

Hello Carole,

Thank you for sharing a 5 star review of your customer experience!

Jan. 4th, 2019

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star star star star star_border

SueB Niles, OH

Guardian coverage has been great and customer care is very helpful

5 years ago

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Reply from Guardian Protection

Hello,

Thank you for being a customer of Guardian Protection Services! We are proud to help protect what matters most to you.

Dec. 19th, 2018

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David Schertz, TX

Experience has been fine, although a lower monthly fee would be nice.

5 years ago

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Reply from Guardian Protection

Hi David,

Thank you for reviewing your experience with Guardian Protection! We strive to provide affordable security solutions to our customers and would be happy to discuss the monthly fee when you are eligible for a discount, just give us a call at 1-800-PROTECT.

Dec. 20th, 2018

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star star star star star

Victor lescovitz Midway, PA

Quick to respond to question friendly people

5 years ago

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Reply from Guardian Protection

Hello Victor,

Thank you for taking the time to leave a review for Guardian Protection! We appreciate your feedback and business.

Dec. 20th, 2018

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star star star star star

D. Ward Pittsburgh, PA

I love their customer service and their response time.

5 years ago

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Reply from Guardian Protection

Hello,

Thank you for leaving 5 star feedback on your customer experience! We are honored to be your home security provider and help protect what matters most to you.

Dec. 20th, 2018

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star star star star star

boxman Granger, IN

Very good. I would like to see an upgrade in equipment.

5 years ago

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Reply from Guardian Protection

Hello,

Thank you for being a part of the Guardian Protection family! We would be happy to discuss an upgrade with you when you are ready, give us a call at 1-800-PROTECT.

Dec. 20th, 2018

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star star star star star

Troy Carmel, IN

Things are going well. No recommendations to improve.

5 years ago

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Reply from Guardian Protection

Hello Troy,

Thank you for being a part of the Guardian Protection family! We hope the professionally monitored security system brings you peace of mind every day.

Dec. 21st, 2018

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star star star star star

Carlos Cortez Zephyrhills, FL

Professional, and courteous service always provided.

5 years ago

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Reply from Guardian Protection

Hello Carlos,

Thank you for reviewing your experience with Guardian Protection! We are proud to help protect what matters most to you every day.

Dec. 21st, 2018

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star star star star star

Neil Fulton, MD

Excellent customer service, professional, and friendly.

5 years ago

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Reply from Guardian Protection

Hello Neil,

Thank you for taking the time to review your service experience with Guardian Protection! We are honored to be your home security provider of choice.

Dec. 21st, 2018

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star star star star star

Kevi Phenix City, AL

The customer service is always available when needed.

5 years ago

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Reply from Guardian Protection

Hello,

Thanks so much for reviewing your customer experience! We are proud to help protect what matters most to you.

Dec. 12th, 2018

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star star star star star

Karen

I feel that they are courteous and very trustworthy.

5 years ago

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Reply from Guardian Protection

Hello Karen, thank you for sharing 5 star feedback, we think you are a great customer too!

Dec. 13th, 2018

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star star star star star

Karen Canfield, OH

Excellent they are easy to reach when you need help too

5 years ago

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Reply from Guardian Protection

Hello Karen,

Thank you for sharing a 5 star review of Guardian Protection! We appreciate your feedback and wish you have a safe holiday season.

Dec. 14th, 2018

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star star star star star

EVA Madera, CA

Was a really good experience on the sales and installation

5 years ago

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Reply from Guardian Protection

Hello Eva,

Thank you for sharing your sales and installation experience with Guardian Protection! We are honored to be your home security provider of choice.

Dec. 14th, 2018

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star star star star star

Brenda

Good reliable company. Very efficient people.

5 years ago

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Reply from Guardian Protection

Hello Brenda,

Thank you for reviewing your customer experience with Guardian Protection! We are proud to help protect what matters most to you.

Dec. 14th, 2018

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star star star star_border star_border

jb Leechburg, PA

The call center is disciplined and responsive. Service call cost are too much and unfair.

5 years ago

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Reply from Guardian Protection

Hello,

Thank you for being a valued customer of Guardian Protection Services! We are happy to hear the award-winning monitoring station is bringing you peace of mind. Please let us know if we can ever assist further with the billing.

Dec. 12th, 2018

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star star star star star

Stef San Antonio, TX

Highly recommend! Great customer service & great product!

5 years ago

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Reply from Guardian Protection

Hello Stef,

Thank you for reviewing your experience with Guardian Protection. We are honored to be your home security provider of choice and thank you for the recommendation.

Dec. 26th, 2018

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star star star star star

Elizabeth Temple, TX

Great customer service, affordable products

5 years ago

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Reply from Guardian Protection

Hello Elizabeth,

Thank you for reviewing your services with Guardian Protection. I'm glad to see you are seeing the value in the services; we attempt to provide the most competitive pricing with the highest quality of security services to our clients!

Dec. 26th, 2018

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star star star star star

T. Miller Indianapolis, IN

Very professional and knowledgable about my needs

5 years ago

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Reply from Guardian Protection

Hello,

Thank you for sharing a 5 star review! At Guardian Protection, our goal is to provide you with peace of mind and help protect what matters most.

Dec. 27th, 2018

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star star star star star

Jack Indianapolis, IN

Very good. They have always been quick to respond.

5 years ago

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Reply from Guardian Protection

Hi Jack,

Thank you for the 5 star review! We are proud to be your home security provider and offer a less than 30 second response time on all alarms.

Dec. 27th, 2018

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Stephanie Pikesville, MD

They have great customer service. The monthly fee is somewhat expensive.

5 years ago

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Reply from Guardian Protection

Hi Stephanie,

Thank you for reviewing your experience with Guardian Protection. I'm delighted to hear customer service has been helpful when you needed us; we're always just a phone call away!

Dec. 27th, 2018

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Business like Bellbrook, OH

Very helpful with placement of equipment.

5 years ago

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Reply from Guardian Protection

Hello, thank you for sharing a customer testimonial! We are proud to help to protect what matters most to you.

Nov. 14th, 2018

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star star star star star

Erika Rubalcava San Antonio, TX

Call right away when they get a alert nothing to improve

5 years ago

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Reply from Guardian Protection

Hi Erika,

Thank you for sharing a great customer testimonial. I'm glad to hear the monitored security is bringing you the peace of mind you deserve.

Nov. 14th, 2018

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star star star star star_border

Mel Salem, OH

We couldn't be more pleased with our salesman, the installer and our unit.

5 years ago

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Reply from Guardian Protection

Hello Mel,

Welcome to the Guardian Protection family! We are proud to be your home security provider of choice.

Nov. 14th, 2018

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star star star star star_border

Any or all San Antonio, TX

The text notification are awesome! I am not recommending any improvement.

6 years ago

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Reply from Guardian Protection

Hello,

Thank you for sharing a great customer testimonial! We appreciate your feedback and business.

Oct. 31st, 2018

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star star star star star_border

James Irwin, PA

We haven't had any problems with it. They always call after the alarm goes off.

6 years ago

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star star star star star_border

alex Kissimmee, FL

Customer service is great. I get the answers that I need when I call them.

6 years ago

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star star star star star

Esheen Or David Sarasota, FL

Guardian Protection's service is easy to use

6 years ago

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star star star star star

Lakiaha Accokeek, MD

Guardian protection's service is very responsive.

6 years ago

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Reply from Guardian Protection

Hi Lakiaha,

Thank you for taking the time to leave a 5 star review! We are proud to offer a less than 30 second average response time on all alarms!

Oct. 29th, 2018

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star star star star star

Jordan Mars, PA

We've had no problems they haven't been able to resolve.

6 years ago

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Reply from Guardian Protection

Hi Jordan,

Thank you for being a part of the Guardian Protection family, we appreciate the nice feedback!

Oct. 24th, 2018

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star star star star star

Marlo San Antonio, TX

The customer service has been very attentive.

6 years ago

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Reply from Guardian Protection

Hi Marlo, thank you for the feedback on your customer experience! Have a safe day with Guardian Protection Services.

Oct. 24th, 2018

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star star star star star_border

Beverly Tucson, AZ

Every time the alarm went off by mistake, they were quick to call.

6 years ago

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Reply from Guardian Protection

Hi Beverly,

I'm glad to hear our less than 30 second average response time on alarms is providing you with the peace of mind you deserve.

Oct. 24th, 2018

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star star star star_border star_border

Ethan Woodbridge, VA

When I've had issues, they seem to want to address them. The system isn't very advanced.

6 years ago

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Reply from Guardian Protection

Hi Ethan,

Thank you for the feedback on your security system and customer experience. If we can help in any way please do not hesitate to call; we want to make sure you are 100% satisfied.

Oct. 24th, 2018

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star star star star star

Felix Baltimore, MD

The system is pretty user friendly and it's effective.

6 years ago

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Reply from Guardian Protection

Hi Felix, thank you for the 5 star review of your services! We appreciate your feedback and hope you have a great day.

Oct. 24th, 2018

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star star star star star_border

Beth Pennsburg, PA

They have good communication and the system is easy to figure out.

6 years ago

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Reply from Guardian Protection

Hi Beth,

Thanks so much for sharing your customer experience with Guardian Protection! We are proud to be your home security provider of choice and hope the monitored security brings you peace of mind.

Oct. 25th, 2018

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star star star star star

A. Morales South Gate, CA

Help and advice with my system when I need it!

6 years ago

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Reply from Guardian Protection

Hello,

Thank you for the 5 star review, I'm glad to hear our staff has been helpful when you needed us the most. We are always happy to help!

Sep. 25th, 2018

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star star star star star

Chad Peninsula, OH

Dave the tech is awesome. He went above and beyond.

6 years ago

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Reply from Guardian Protection

Hi Chad,

Thank you for evaluating your recent service call with Guardian Protection! I will be sure to share your accolades with Dave, have a great day!

Sep. 18th, 2018

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star star star star star

Maya Waldorf, MD

They were responsive and I've never had an issue with them.

6 years ago

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star star star star star

Percy Dhamodiwala

I like the application which is very easy to navigate

6 years ago

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Reply from Guardian Protection

Hi Percy,

Thank you for sharing a review of the phone app! We are glad the services are bringing convenience to your everyday life.

Sep. 11th, 2018

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star star star star star

Anonymous

their service is impeccable when it comes to responce time.

6 years ago

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Reply from Guardian Protection

Thank you for the 5 star review of your security services with Guardian Protection! We hope the system brings you the peace of mind you deserve every day.

Sep. 11th, 2018

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star star star star star_border

Ross

Very fast response time, good customer service. No complaints.

6 years ago

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Reply from Guardian Protection

Thank you for the review, Ross! Have a safe day with Guardian Protection Services!

Sep. 11th, 2018

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star star star star star

Natalie Easton, PA

It's very easy to use and the man who set it up was nice.

6 years ago

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Reply from Guardian Protection

Hi Natalie,

Thank you for choosing Guardian Protection for your security needs! We are here when you need us the most.

Sep. 12th, 2018

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star star star star star

DRAnthony

Consistent product and good customer service.

6 years ago

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Reply from Guardian Protection

Hello,

Thank you for being part of the Guardian Protection family! We are honored to provide you with award-winning security monitoring.

Aug. 21st, 2018

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star star star star star

Machele Lebanon, OH

professional, courteous customer services

6 years ago

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Reply from Guardian Protection

Hi Machele:

Thank you for the feedback on our customer service, we are honored to help protect what matters most to you every day.

Aug. 15th, 2018

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star star star star star

anonymous Pasadena, MD

They're very responsive and they've never missed an alarm.

6 years ago

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Reply from Guardian Protection

Thank you for sharing a wonderful testimonial! With a less than 30 second average response on alarms, our monitoring center is here 24/7 when you need us the most.

Aug. 14th, 2018

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star star star star star

David Pittsburgh, PA

Anytime I had any problems they fix them right away.

6 years ago

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Reply from Guardian Protection

Hi David, thank you for the feedback and for being a Guardian Protection customer! Have a great day.

Aug. 14th, 2018

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star star star star star_border

Elma Oakdale, PA

It takes forever to get something dealt with and it's too expensive.

6 years ago

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Reply from Guardian Protection

Hi Elma,

Thank you for the feedback, if we can help with an issue or get you thru a tough spot financially please message me here. We are always happy to help!

Aug. 9th, 2018