Guardian Protection: Read 4,748 User Reviews From Real Homeowners

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Verified Customer

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anonymous

I don't want to keep getting email and text notifications after I've asked them to be cut off.

6 years ago

Reply from Guardian Protection

Hi there,
If we can help with the notifications please choose the 'Private Response' option here to message us back with your address of services. Thank you

Mar. 24th, 2020

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Verified Customer

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Marjorie

The equipment is up to date and top of the line.

6 years ago

Reply from Guardian Protection

Hi Marjorie,
Thank you for being a 5-star customer and taking the time to review your security services with Guardian Protection!

Mar. 24th, 2020

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Verified Customer

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Casey

I can control the system from anywhere and I like the price.

6 years ago

Reply from Guardian Protection

Hi Casey,
Thank you for choosing Guardian Protection for your security needs. It's great to hear you are using the smartphone app for on-the-go control of your security system!

Mar. 24th, 2020

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Verified Customer

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Luanna Rocky Mount, NC

I've never had an issue it's always worked.

6 years ago

Reply from Guardian Protection

Hi Luanna,
Thank you for the 5-stars! It's wonderful to hear the security services have proved dependable for you.

Mar. 24th, 2020

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Verified Customer

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Darlene Camden, DE

It was part of my builders package. It's easy to use and to understand.

6 years ago

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Verified Customer

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Salem Midlothian, TX

Guardian Protection is pretty protective and good.

6 years ago

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Verified Customer

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Mitchell Forney, TX

Guardian Protection has excellent customer service.

6 years ago

Reply from Guardian Protection

Thank you, Mitchell, for taking the time to review your customer experience, have a safe day with Guardian Protection!

Mar. 20th, 2020

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Verified Customer

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David Pickerington, OH

They are very responsive and the system works well so far.

6 years ago

Reply from Guardian Protection

Hi David,
Thank you for sharing 5-star feedback. We appreciate your business and it's great to hear the quick response times is bringing you the peace of mind you deserve.

Mar. 20th, 2020

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Verified Customer

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Caleb

Great response time, quick and easy to set up.

6 years ago

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Verified Customer

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Kevin Boiling Springs, SC

Fast response time, great service and reasonable rates.

6 years ago

Reply from Guardian Protection

Hi Kevin,
Thanks so much for sharing a 5-star customer experience! It's great to hear you are finding the value in the professional security services and that the quick response times on alarms is bringing you the peace of mind you deserve.

Mar. 18th, 2020

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Verified Customer

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Severino Davenport, FL

It's good equipment. They are very helpful.

6 years ago

Reply from Guardian Protection

Hi Severino,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect what matters most every day.

Mar. 18th, 2020

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Verified Customer

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Erik

They've been able to answer every question that I've had so far.

6 years ago

Reply from Guardian Protection

Hi Erik,
Thank you for choosing Guardian Protection! We are proud to provide you award-winning home security monitoring and the additional peace of mind you deserve every day.

Mar. 18th, 2020

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Verified Customer

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Keith

Guardian is responsive and uses the latest technology.

6 years ago

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Verified Customer

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Jake Sulkowski

Easy process, fair pricing, great customer service

6 years ago

Reply from Guardian Protection

Hi Jake,
Thank you for sharing a 5-star customer experience! Guardian Protection is honored to be your home security provider of choice.

Mar. 9th, 2020

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Verified Customer

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Refuse to give

I requested no auto payments once payment was taken for me credit then again attempted to automatic debit my account again?

6 years ago

Reply from Guardian Protection

Hi there,
I'm sorry to hear of the misunderstanding with the billing; please private message us here with your address of service and I will be happy to have a billing representative reach out to help clear this up for you.

Mar. 9th, 2020

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Verified Customer

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Leslie

Misleading! Poor customer service! Your representatives can't even explain why they are trying to overcharge let alone correct the problem.

6 years ago

Reply from Guardian Protection

Hi Leslie,
I'm sorry to hear you are having some issues with the billing and customer care. I would be happy to have the appropriate supervisor look into this for you if you could please private message your address of service. Thank you

Mar. 9th, 2020

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Verified Customer

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Rodney Morrison

Excellent product and customer service. Thank you!

6 years ago

Reply from Guardian Protection

Hi Rodney,
Thank you for sharing 5-star customer feedback! Guardian Protection is dedicated to helping to protect what matters most to you every day.

Mar. 5th, 2020

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Verified Customer

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Julie

Customer service Told me I'd hear back from that between 24/48 hours. That was a week and half ago. And Wrong equipment was installed

6 years ago

Reply from Guardian Protection

Hi Julie,
I'm so sorry to hear of the lack of followup if you are still experiencing issues please private message your address here and I will be happy to have the appropriate supervisor reach out to you.

Mar. 5th, 2020

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Verified Customer

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Gail Keiser

Adam was great to work with... made it seem easy

6 years ago

Reply from Guardian Protection

Hi Gail,
Thank you for taking the time to review your customer experience. Guardian Protection is honored to be your home security provider and provide you with additional peace of mind.

Mar. 5th, 2020

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Verified Customer

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Cynthia Rangel

It has been great. I fell safe having the alarm system

6 years ago

Reply from Guardian Protection

Hi Cynthia,
Thanks so much for sharing 5-star customer feedback! It's great to hear the professionally installed and monitored security by Guardian is providing you the peace of mind you deserve.

Mar. 5th, 2020

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Verified Customer

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Katie

I'm not a big fan. This hasn't compared to our last security system experience. We are thinking of switching back to our previous carrier.

6 years ago

Reply from Guardian Protection

Hi Katie,

I'm so sorry to hear you are disappointed in the services thus far; we want to help make it right for you so please private message here with your address of service and issue. Thank you for your time

Mar. 5th, 2020

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Verified Customer

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John Durham, NC

I haven't had very many interactions but when I have, they were responsive.

6 years ago

Reply from Guardian Protection

Hi John,

Thank you for being a part of the Guardian Protection family! We are proud to help protect what matters most to you and please reach out with any questions.

Mar. 3rd, 2020

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Verified Customer

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Dolores Pittsburgh, PA

The customer service did everything they said they were going to do.

6 years ago

Reply from Guardian Protection

Hi Dolores,
Thank you for taking the time to review your customer experience. Guardian Protection is honored to be your home security provider of choice.

Mar. 3rd, 2020

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Verified Customer

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Debra Baltimore, MD

I like the security the system provides. It's easy to use.

6 years ago

Reply from Guardian Protection

Hi Debra,
It's great to hear the professionally monitored security system is bringing you the additional peace of mind you deserve every day. Guardian Protection is proud to help protect what matters to you most!

Mar. 3rd, 2020

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Verified Customer

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George

excellent. Always on time and very professional

6 years ago

Reply from Guardian Protection

Thank you for being a 5-star customer, George! We love hearing happy feedback like this.

Feb. 26th, 2020

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Verified Customer

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Christina

I had a great experience. Nothing needs to improve.

6 years ago

Reply from Guardian Protection

Hi Christina,

Thank you for being a 5-star customer! Guardian Protection is dedicated to helping to protect what matters most to you every day.

Feb. 26th, 2020

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Verified Customer

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Jane Early

Very good , app is easy, installation was professional

6 years ago

Reply from Guardian Protection

Hi Jane,

Thank you for taking the time to share great customer feedback! It's awesome to hear you are taking advantage of the smartphone app for on-the-go convenience and control of your security system.

Feb. 26th, 2020

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Verified Customer

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Thomas

I like the reasonable price. I haven't had any issues with Guardian Protection.

6 years ago

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Verified Customer

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Gloria Cincinnati, OH

It is easy for me to use and understand.

6 years ago

Reply from Guardian Protection

Hi Gloria,

Thank you for providing 5-star customer feedback! It's great to hear you are finding the system user-friendly. If you refer us to a friend you can earn a $100 credit; more info here: http://bit.ly/2Tn1ckb

Feb. 24th, 2020

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Verified Customer

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Chakoria

They are always responsive. The system is user friendly.

6 years ago

Reply from Guardian Protection

Thank you for providing 5-star customer feedback! Guardian Protection is honored to be your home security provider of choice.

Feb. 20th, 2020

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Verified Customer

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Cheryl

They were very responsive to any questions I had.

6 years ago

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Verified Customer

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PAT

pROBLEMS - THEY HANDLE RIGHT AWAY. HAD FOR YEARS

6 years ago

Reply from Guardian Protection

Hi Pat,
Thank you for being a long time customer and providing 5-star feedback! Have a safe day with Guardian Protection.

Feb. 14th, 2020

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Verified Customer

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gordon williams

very good always there.if you have any questions.

6 years ago

Reply from Guardian Protection

Thanks for being a 5-star customer, Gordon! We appreciate your business and if you refer us to a friend you can earn a $100 credit. More info here:

Feb. 14th, 2020

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Verified Customer

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MJ

Good experience for the past 14 years. Prompt response

6 years ago

Reply from Guardian Protection

Hi MJ,

Thank you for being a long time customer! Guardian Protection appreciates your insights and continued business very much.

Feb. 11th, 2020

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Verified Customer

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Michael McPherson

It's been a great service need to have sensors on every room for proctection

6 years ago

Reply from Guardian Protection

Hi Michael,

Thank you for taking the time to share helpful customer feedback! If we can help you with any additions or upgrades please give us a call at 1-800-PROTECT.

Feb. 11th, 2020

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Verified Customer

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Linda Pouliot

Good customer service and prompt appointments

6 years ago

Reply from Guardian Protection

Hi Linda,

Thank you for sharing a 5-star customer experience! If you refer a friend to Guardian you can earn a $100 credit on your account, more info here:

Feb. 11th, 2020

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Verified Customer

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William C Stewart Jr

They are good at keeping track even when I accidentally trigger the devise.

6 years ago

Reply from Guardian Protection

Hi William,
Thank you for being a valued customer of Guardian Protection! It's great to hear the quick response time on all alarms is bringing you the peace of mind you deserve.

Feb. 12th, 2020

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Verified Customer

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Tianchen

I think their customer service is very helpful.

6 years ago

Reply from Guardian Protection

Hello,

Thank you for being a 5-star customer! Guardian Protection is honored to be your home security provider of choice. If you refer a friend to us you can earn $100! More info here:

Feb. 6th, 2020

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Verified Customer

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H Paddock

Excellent, good service, value for price, helpful on phone

6 years ago

Reply from Guardian Protection

Hello,
Thank you for sharing a great customer experience! We appreciate your business and if you refer us to a friend you can earn a $100 credit!

Feb. 6th, 2020

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Verified Customer

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Maria Espinal

Nothing and excellent customer service and service too

6 years ago

Reply from Guardian Protection

Hi Maria,

Thank you for being a part of the Guardian Protection family! We will work hard every day to bring you additional peace of mind. We would love it if you referred a friend, learn more here:

Feb. 6th, 2020

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Verified Customer

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Anita Guris

Monitoring is awesome. 24-7 we feel protected and looked after.

6 years ago

Reply from Guardian Protection

Hi Anita,

Thank you for choosing Guardian Protection for your security needs! It's wonderful to hear the professional security monitoring is bring you 24/7 peace of mind.

Feb. 6th, 2020

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Verified Customer

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JB

Easy access to a real person for help. Overpriced compared to other services.

6 years ago

Reply from Guardian Protection

Hi JB,

I'm glad to hear the customer support has been helpful when needed! We attempt to keep our prices competitive while offering the latest in security equipment and 100% U.S. based customer care.

Feb. 6th, 2020

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Verified Customer

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not important

They are always there for me patient and kind to my needs."

6 years ago

Reply from Guardian Protection

Thank you for being a part of the Guardian Protection family! We appreciate your feedback and business very much.

Feb. 6th, 2020

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Verified Customer

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Jolyon

Excellent good app and customer service"

6 years ago

Reply from Guardian Protection

Thank you for sharing a 5-star customer experience! I'm glad to hear you are taking advantage of the smartphone app for convenience!

Feb. 6th, 2020

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Verified Customer

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Deborah

Guardian good company staff customer service good."

6 years ago

Reply from Guardian Protection

Hi Deborah,

Thank you for being a 5-star customer! Guardian Protection is proud to help protect your world every day with smart home security solutions.

Feb. 6th, 2020

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Verified Customer

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Joseph Goodwin

very good to work with happy to help with any problem

6 years ago

Reply from Guardian Protection

Hi Joseph,

Thank you for being a 5-star customer! Guardian Protection is proud to help protect your world with award-winning home security solutions.

Feb. 6th, 2020

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Verified Customer

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Michael Brown

Everything is as expected and I am happy with the product.

6 years ago

Reply from Guardian Protection

Hi Michael,
Thank you for sharing a 5-star customer experience! if you refer a friend to Guardian Protection you can get a $100 credit! Learn more here:

Jan. 24th, 2020

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Verified Customer

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Cynthia Shirey

We have had great service from Guardian for 20 years.

6 years ago

Reply from Guardian Protection

Hi Cynthia,

Thank you so much for being a long-time customer! We appreciate your business and feedback very much. If you refer a friend to Guardian you can earn a $100 credit! More info here:

Jan. 24th, 2020

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Verified Customer

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Eileen Ryan

I am very satisfied with Guardian Protection

6 years ago

Reply from Guardian Protection

Hi Eileen,

Thank you for being a 5-star customer of Guardian Protection! We would love it if you refer a friend to us, we'll give you a $100 credit for your time!

Jan. 24th, 2020

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Verified Customer

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Bob Indianapolis, IN

It is almost too big but I gee better with the protection it offers.

6 years ago

Reply from Guardian Protection

Hi Bob,

Thank you for being a part of the Guardian Protection family! I'm glad to hear you are enjoying the security system.

Jan. 22nd, 2020

Guardian Protection Reviews