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Guardian Protection Reviews

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8.7

Overall Score

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F Jonesborough, TN

Police will get here really quick because it works good.

4 years ago

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Reply from Guardian Protection

Hello,

Thank you for sharing a 5-star customer testimonial! It's great to hear the quick response time is providing you the peace of mind you deserve.

Jan. 22nd, 2020

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Teresa Stange

They have been great! Friendly and Professional

4 years ago

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Reply from Guardian Protection

Hi Teresa,

Thank you for being a 5-star customer! Guardian Protection appreciates your feedback and business very much.

Jan. 14th, 2020

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Anonymous Bristol, TN

The best thing about Guardian Protection is the ease of use.

4 years ago

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Reply from Guardian Protection

Hello,

Thanks so much for providing great customer feedback; we are happy to hear you are finding the system user-friendly. Have a safe day with Guardian Protection!

Dec. 6th, 2019

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Phyllis

timely support, could do bettr on quality of repair people

4 years ago

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Reply from Guardian Protection

Hi Phyllis,

Thank you for providing helpful feedback on your customer experience! Guardian Protection is always looking for way to improve. We appreciate your continued business very much.

Nov. 15th, 2019

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Charles

I don't have any complaints with Guardian Protection. I like the home security.

4 years ago

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Reply from Guardian Protection

Hi Charles,

Thank you for being a part of the Guardian Protection family! We are honored to be your security provider of choice and thank you for your continued business.

Nov. 11th, 2019

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Theodore

Pretty good Those two words sums it up and that's about it

5 years ago

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Reply from Guardian Protection

Hi Theodore,

Thank you for taking the time to share a 5 star review, we appreciate your business very much.

Oct. 29th, 2019

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star star star star star

Anthony Mante

No complaints. They respond quickly to any issue

5 years ago

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Reply from Guardian Protection

Hi Anthony,

Thank you for being a 5 star customer! It's great to hear the quick response time on alarms is providing you much deserved peace of mind.

Oct. 29th, 2019

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star star star star star

Donald gooodson

Great service newer smaller key board one less bulky

5 years ago

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Reply from Guardian Protection

Hi Donald,

Thank you for providing great customer feedback! Guardian Protection would be happy to discuss an equipment upgrade when you are ready, just message here or call us at 1-800-PROTECT. Thank you for your business.

Oct. 29th, 2019

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John

Good staff and seem to be well established.

5 years ago

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Reply from Guardian Protection

Hi John,

Thank you for sharing a 5 star customer review! Guardian Protection is proud to offer the latest in smart home technology to our clients at the right price.

Oct. 29th, 2019

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star star star star star

Stephen Walter

flexibility with with price options available, good service

5 years ago

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Reply from Guardian Protection

Hi Stephen,

Thank you for sharing an insightful customer review. Guardian Protection is honored to be your home security provider of choice!

Oct. 29th, 2019

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star star star star star

Dorothy

They respond when requested to any questions I have

5 years ago

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Reply from Guardian Protection

Hi Dorothy,

Thank you for sharing a 5 star review for Guardian Protection. We are proud to be your home security provider and we thank you for your continued business.

Oct. 29th, 2019

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Robyn D. Cox

I love there customer service, no improvement

5 years ago

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Reply from Guardian Protection

Hi Robyn,

Thank you for being a 5 star customer! Guardian Protection is proud to be your home security provider of choice and we will work hard to bring you peace of mind every day.

Oct. 29th, 2019

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Jim Cedar Park, TX

They've been able to answer questions when we've had them.

5 years ago

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Reply from Guardian Protection

Hi Jim,

Thank you for taking the time to share your customer experience! it's wonderful to hear the staff has been helpful when you needed us. Have a safe day with Guardian Protection

Oct. 16th, 2019

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Ruth Hemet, CA

They've always helped us when we needed it.

5 years ago

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Reply from Guardian Protection

Hi Ruth,

Thank you for being a 5 star customer! Guardian Protection is happy to help protect your world every day with professional security monitoring.

Oct. 16th, 2019

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Irene

Reliable and helpful if you have a problem with alarm

5 years ago

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Reply from Guardian Protection

Hi Irene,

Thank you for sharing a 5 star customer experience. Guardian Protection will work hard day and night to help protect your world. Thank you for your business.

Oct. 8th, 2019

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Sharron

Can depend on them and their price is good

5 years ago

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Reply from Guardian Protection

Hi Sharron,

Thank you for taking the time to share a customer review. I'm glad to hear the system is providing you peace of mind and Guardian Protection will work hard to protect your world every day.

Oct. 1st, 2019

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Michael Sampson

Good experience. We like the great customer service. GP can improve on the cost

5 years ago

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Reply from Guardian Protection

Hi Michael,

Thank you for taking the time to provide great customer feedback. Guardian Protection is proud to protect your world.

Sep. 26th, 2019

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L Williams

Great customer service; reasonable rates.

5 years ago

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Reply from Guardian Protection

Thank you for the 5 star feedback, we appreciate your business!

Sep. 26th, 2019

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Anonymous

Guardian Protection equipment is pretty good. It's standard equipment.

5 years ago

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Clifford Hayes

Good service, web site user friendly, helpful personal

5 years ago

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Reply from Guardian Protection

Hi Clifford,

Thank you for taking the time to provide a 5 star review, we appreciate your feedback and business very much. It's great to hear the website and security system have been user friendly.

Sep. 16th, 2019

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Wendy Cannon

Calls come immediately when alarm sounds.

5 years ago

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Reply from Guardian Protection

Hi Wendy,

Thank you for sharing a 5 star review! Guardian Protection is proud to offer a 30 second or less average response time on alarms.

Sep. 16th, 2019

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star star star star star

Rina DiPietro

In the past years the been verry good on my request.

5 years ago

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Reply from Guardian Protection

Hi Rina,

Thank you for being a 5 star customer! We appreciate your feedback and business very much.

Sep. 16th, 2019

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star star star star star

Paula

I like their quick response to all alarms.

5 years ago

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Reply from Guardian Protection

Hi Paula,

Thank you for choosing Guardian Protection for your security needs. We are happy to hear the less than 30 second average response time on alarms is bringing you the peace of mind you deserve.

Sep. 16th, 2019

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Alma Fairfield, CA

I'm satisfied with their service. Keep up the good work.

5 years ago

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Reply from Guardian Protection

Hi Alma,

Thank you for sharing 5 star feedback! Guardian Protection is proud to be your home security provider of choice.

Sep. 9th, 2019

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Veronica

Service is great convenient with connection to phone.

5 years ago

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Reply from Guardian Protection

Hi Veronica,

Thank you for being a part of the Guardian Protection family! It's wonderful to hear you are finding the security services easy to use and helpful.

Sep. 10th, 2019

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JC

Fast service. Very professional. Reasonable cost.

5 years ago

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Reply from Guardian Protection

Hi JC,

Thank you for reviewing your customer experience! It's great to hear you are seeing the value of professionally installed and monitored security. We appreciate your feedback and business very much.

Sep. 10th, 2019

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Lynette Anderson

Love that I can control it from my phone.

5 years ago

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Reply from Guardian Protection

Hi Lynette,

Thank you for taking the time to share a customer experience! It's great to hear you are finding the smart phone application convenient. Guardian Protection is dedicated to protecting your world with smart home security solutions.

Sep. 10th, 2019

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Frank Porco

You can speak to a live person not a machine very friendly

5 years ago

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Reply from Guardian Protection

Hi Frank,

Thank you for being a 5 star customer! It's wonderful to hear you are seeing the value in 100% U.S. based customer care and security monitoring. Guardian Protection is proud to protect your world.

Sep. 10th, 2019

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Karl Waldorf, MD

They always have been responsive whenever I call.

5 years ago

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Reply from Guardian Protection

Hi Karl,

Thank you for reviewing your customer experience. It's great customer care has been helpful when needed and Guardian Protection looks forward to providing you extra peace of mind every day.

Aug. 30th, 2019

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Wanda Clinchco, VA

Every time the system goes off, they're calling me.

5 years ago

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Reply from Guardian Protection

Hi Wanda,

Thank you for taking the time to share a customer experience. It's great to hear the quick response time on alarms is providing you peace of mind.

Aug. 30th, 2019

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star star star star star

Johnnie

Very good customer service, no issues with services.

5 years ago

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Reply from Guardian Protection

Hi Johnnie,

Thank you for taking the time to review your customer experience. Guardian Protection is proud to be your home security company of choice.

Aug. 27th, 2019

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star star star star star

joseph balady jr

excellent.just stay the same great security company

5 years ago

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Reply from Guardian Protection

Hi Joseph,

Thank you for being a 5 star customer and providing great feedback!

Aug. 27th, 2019

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Jamie Holloway

I think they are great they respond very quickly

5 years ago

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Reply from Guardian Protection

Hi Jamie,

Thank you for being part of the Guardian Protection family! It's great to hear the quick response time on alarms is bringing you the additional peace of mind you deserve.

Aug. 27th, 2019

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star star star star star

Cara B.

Great customer service and competitive pricing

5 years ago

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Reply from Guardian Protection

Hi Cara,

Thank you for sharing a 5 star experience! It's great to hear you see the value in the professional security monitoring services. Guardian Protection will be here to help when needed the most.

Aug. 27th, 2019

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Sue Hankins

They are quickly responsive when you call with a question.

5 years ago

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Reply from Guardian Protection

Hi Sue,

Thank you for sharing a 5 star customer experience! It's great to hear our phone staff have been helpful when needed. Guardian Protection is here to help when you need us the most and we appreciate your business.

Aug. 27th, 2019

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Ronald

Response, knowledge of their products and professionalism

5 years ago

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Reply from Guardian Protection

Hi Ronald,

Thank you for being a 5 star customer! It's great to hear you are enjoying the security services and we appreciate your business very much.

Aug. 27th, 2019

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star star star star star

Mark Nigro

Fantastic overall service and products! At Guardian!

5 years ago

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Reply from Guardian Protection

Hi Mark,

Thank you for sharing a great 5 star customer review! We appreciate your feedback and business very much.

Aug. 19th, 2019

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star star star star star

Larry walton

quick response to any alarms or issues friendly staff

5 years ago

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Reply from Guardian Protection

Hi Larry,

Thank you for providing great customer feedback. We are proud to help protect your world every day.

Aug. 19th, 2019

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Kappes

Customer service is always very helpful.

5 years ago

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Reply from Guardian Protection

Hi Kappes,

Thank you for taking the time to share a 5 star review! Guardian Protection is honored to be your home security company of choice.

Aug. 19th, 2019

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star star star star star

douglas shearer

every thing is ok maybe price could be lowers

5 years ago

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Reply from Guardian Protection

Hi Douglas,

Thank you for providing helpful feedback. Guardian Protection strives to provide award-winning security services to our customers at a competitive price. Thank you for your continued business.

Aug. 19th, 2019

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star star star star star

Barbara Fair

Excellent service and great customer service!

5 years ago

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Reply from Guardian Protection

Hi Barbara,

Thank you for providing 5 star feedback! Guardian Protection is proud to help protect your world every day.

Aug. 21st, 2019

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star star star star star

Sonya-Marie Morley

Good service, friendly and helpful customer service

5 years ago

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Reply from Guardian Protection

Hi Sonya,

Thanks so much for sharing a great customer experience! Guardian Protection appreciates your feedback and business very much.

Aug. 19th, 2019

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5 Chula Vista, CA

So far it's very good and up to date.

5 years ago

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Reply from Guardian Protection

Hello,

Thank you for sharing a 5 star customer review. Please give us a call anytime we can be of further assistance.

Aug. 12th, 2019

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Jr Columbus, IN

I've had Guardian for about 25 years. It is reliable.

5 years ago

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Reply from Guardian Protection

Hello,

Thank you for being such a long time customer! It's wonderful to hear you are enjoying the reliability of professionally-monitored security services.

Aug. 9th, 2019

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Linda

The best thing is that it is easy to use. We've never had an issue with them.

5 years ago

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Reply from Guardian Protection

Hi Linda,

Thank you for sharing a great customer review. I'm glad to hear you are finding the Guardian Protection security system easy to use! Have a safe day.

Aug. 9th, 2019

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see my e-mail

!st guy did not fix system. 2nd guy was Great, fixed everything.

5 years ago

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Reply from Guardian Protection

Hello,

Thank you for providing great feedback on your service experience! I'm glad to hear everything was eventually corrected for you and please give us a call anytime we can be of further assistance.

Jul. 30th, 2019

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Diane Calder Bryn Mawr, PA

Someone dropped ball twice...requested backing for sensor that fell off. Never received!

5 years ago

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Reply from Guardian Protection

Hi Diane,

I'm so sorry to hear you never received the double-sided sticky tape for the sensor. I will contact the warehouse to get this mailed out for you right away.

Jul. 24th, 2019

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Raymond Schlegel Joliet, IL

I think the monthly price is a little to high and I don't like that there is a 5 year contract.

5 years ago

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Reply from Guardian Protection

Hi Raymond,

Thank you so much for providing helpful feedback on your customer experience as it will help us improve. Guardian attempts to offer competitive pricing as the costs of providing award-winning security monitoring and installation rise.

Jul. 24th, 2019

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star star star star star

Tammy Datri New Kensington, PA

Very Responsive to all questions and problems.

5 years ago

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Reply from Guardian Protection

Hi Tammy,

Thank you for providing 5 star feedback on your customer experience! We appreciate your business very much.

Jul. 25th, 2019

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star star star star star

Steven Boling New Palestine, IN

Great company, service and customer service is great

5 years ago

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Reply from Guardian Protection

Hi Steven,

Thank you for sharing a wonderful customer testimonial. Guardian Protection is proud to protect your world in New Palestine, IN with award-winning security monitoring.

Jul. 25th, 2019