Frontpoint: Read 3,202 User Reviews From Real Homeowners

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Verified Customer

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Martha Guardia

Excellent services during follow up calls when alarm goes off

6 years ago

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Verified Customer

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Michelle

Any problem that I come across, customer service takes the time to resolve.

6 years ago

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Evan

The device is easy to use, and customer service has taken care of any issue that I came across.

6 years ago

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Coreen

Customer service is always quick with their responses and are very helpful.

6 years ago

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Jimer

The products are cheaper than other security products, and they are very easy to install.

6 years ago

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Anonymous

The customer service representatives are very professional and courteous.

6 years ago

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Thomas Field

Terrific telephone explanations, detailed purchasing information

6 years ago

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Verified Customer

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Jason Rigney

I like how fast the response is when the alarm goes off A+++++

6 years ago

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Alex Schramm

Great customer service, great product, easy to install , friendly agents

6 years ago

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Tom Raleigh

Home security. Good experience. Pricing is high compared to other similar systems.

6 years ago

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Verified Customer

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Alyssa Buffalo, NY

Frontpoint people are very attentive and helpful. The system is easy to use.

6 years ago

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Verified Customer

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Norris Absecon, NJ

Pricing is good and everything works the way it is supposed to.

6 years ago

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Andrew Atlanta, GA

Always available and I haven't had any issues with it so far.

6 years ago

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Verified Customer

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Thomas Chesapeake, VA

Always responsive to my inquiries. The system is easy to use.

6 years ago

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Sterenzo Midlothian, VA

My favorite part is having access to the system and cameras on your cell phone.

6 years ago

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Brad Deckerville, MI

Response time is good and the system is easy to install and use.

6 years ago

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Kendal Detroit, MI

I love the wireless connection and how professional they are on the phone.

6 years ago

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Mae Beaumont, CA

Glad there was a person present to help instead of just the phone for installation.

6 years ago

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Verified Customer

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Carlos Lynwood, CA

They are always ready if something happens to give me a call.

6 years ago

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Adrianna San Francisco, CA

Everything works great and the equipment is accurate and sensitive.

6 years ago

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Verified Customer

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Marshall Lazard

The monitoring of the system let me know when there's a problem and Contact me

6 years ago

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Verified Customer

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Kelsey Norman

so far so good. Customer service has always been helpful and polite.

6 years ago

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Verified Customer

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R. Slentz

I absolutely love Frontpoint, they have the best customer service bar none.

6 years ago

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Verified Customer

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Meaghan Zerfas

We have had nothing but good Customer service and very reliable equipment.

6 years ago

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Verified Customer

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Dan Keesey

Great company. Representative very helpful and not pushy at all.

6 years ago

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Victoria

It is easy to set up and the panel's keypad is user friendly. It alerts for everything.

6 years ago

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Verified Customer

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EKBAL KHAN

Easy, Simple, Cost effective service. I like Frontpoint security service.

6 years ago

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Verified Customer

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Jessica

I really like it; however, I think the app capability should be included with every service.

6 years ago

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Sarah Caldwell

I love how simple the process is and the customer service is awesome.

6 years ago

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Verified Customer

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Unique Anderson

Customer service is good for the most part but the equipment needs improvement. i have had issues since my purchase.

6 years ago

Reply from Frontpoint

It is important to us that your system works exactly how you need it to so we are going to have one of our Support Supervisors reach out to address all of your concerns. Thank you for your feedback and we look forward to speaking with you soon!

Mar. 27th, 2019

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Verified Customer

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Sandra Waterloo, SC

Frontpoint's systems is very dependable and I like the price.

6 years ago

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Matt

The customer service is always around. The system is easy to use.

6 years ago

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Gary Mann San Antonio, TX

Excellent service every time that I have called them for help.

6 years ago

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Sonya Hobart, IN

Frontpoint has a great price and they have lots of options available.

6 years ago

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S. Yorba Linda, CA

I've had to ask me questions they were able to respond right away.

6 years ago

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Maryia Columbus, OH

Using the app is convenient, I can see who went to the house and everything.

6 years ago

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5 Stillwater, OK

The device is easy to use, and customer service has been very helpful.

6 years ago

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Felicite Noubissi

My experience so far has been very good. They always check when something is fishy.

6 years ago

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Erik

They are a bit expensive but the customer service is outstanding.

6 years ago

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Verified Customer

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Brooke Lawrence

I love that it's cellular and does not go out if the electricity does

6 years ago

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W. Logan

Easy to install / good support when I call - like that the call center is in US

6 years ago

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Verified Customer

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Patrick G Ferguson

I like the easy access with my cell phone. Product is very good

6 years ago

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Verified Customer

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Marco11

They always are their to help me when one of the alarms goes off on the system

6 years ago

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Verified Customer

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LORNA KOONCE

Quality service and prompt response .No long wait on the phone

6 years ago

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Verified Customer

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Daniella McNamara

They are great with customer service and getting back to you quickly.

6 years ago

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Mark Fakhoury

Great customer service, High Quality Product, Reasonable monitoring fees

6 years ago

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Zachary

I choose Frontpoint because they had good reviews. The customer support has been very good.

6 years ago

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Nora

Frontpoint is reliable and easy to use. Customer service is pleasant

6 years ago

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Paul

It's easy to install and they are friendly and easy to work with.

6 years ago

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James

Whenever I called there is always someone to answer the phone. It is really expensive though.

6 years ago

Frontpoint Reviews