ADT vs Ring

Kalicia Bateman
Kalicia Bateman | Contributor

When choosing a home security system, it's essential to compare leading providers to determine which best fits your needs. ADT and Ring are two prominent companies in the home security industry, each offering distinct features and services. ADT, with over 145 years of experience, provides professionally installed systems with 24/7 monitoring services. Ring, known for its innovative DIY solutions, offers flexible, user-friendly systems that homeowners can install and monitor themselves. This comparison will delve into various aspects of both companies, including contract terms, equipment warranties, money-back guarantees, monthly monitoring costs, upfront fees, security packages, equipment quality, home automation capabilities, customer reviews, and online transparency, to assist you in making an informed decision.

ADT logo
#23 ADT
6.7 Overall Score
4.3
star star star star star_half
(167)
Ring logo
#1 Ring
9.0 Overall Score
4.4
star star star star star_half
(327)

Overview

ADT

Monthly Monitoring Price

$28.99 and up

Contract Length

36 Months

Money-Back Guarantee

180 Days*

Cancellation Fees

75% of Monthly Service Charges Due for Contract Term

Installation Options Offered

Professional

Security Camera Included

Yes

Time in Business

150 Years

Ring

$20.00

Undisclosed

Undisclosedx

Undisclosed

Professional, DIY

Yes

Undisclosed

Ratings

ADT

Overall Score
6.7 of 10
Review Score
4.3
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Value for Money
3.9
star star star star star_border
Quality of Product or Service
4.1
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Company Trustworthiness
4.1
star star star star star_border
Likely to Recommend
7.3 of 10

Ring

9.0 of 10
4.4
star star star star star_half
4.5
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4.4
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4.4
star star star star star_half
8.5 of 10

Reviews

ADT

Number of Reviews
167
Review Breakdown
4.3
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1 star
7%
2 star
7%
3 star
12%
4 star
26%
5 star
49%

Ring

327
4.4
star star star star star_half
1 star
6%
2 star
2%
3 star
6%
4 star
14%
5 star
72%

Reviews for ADT

Helpful Favorable Review

star star star star star

Amanda Deane

July 17th, 2024

DETAILS

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Review Source

Great customer service! When I called them to cancel service because I was unemployed, they worked out a payment for me. Thank you ADT for your world class service. I have peace of mind and feel safe.

Helpful Critical Review

star star_border star_border star_border star_border

Doyl “Rooster” Harris

December 6th, 2023

DETAILS

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Review Source

They install the equitment and took the tech 7 tomes to get the ststem to reconized the cammera but after he left whoch was at 10 pm and that night lost cameras on google and called the custumer service and they wanted 115 buck to come outvand fix there mistake i knew then i didnt want any part of this company

Reviews for Ring

Helpful Favorable Review

star star star star star_border

SC

July 18th, 2024

DETAILS

check_circle

Review Source

I purchased the Ring Doorbell late last year. I really love the doorbell and have had no issues with the device. We had to purchase the ring yearly service to get the most out of the device. I was hoping to only use the device without a paid service. Overall, I am very happy with our purchase and would purchase additional ring devices for our home.

Helpful Critical Review

star star star_border star_border star_border

Toria

August 31st, 2023

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Review Source

Ring Doorbell is not that great! Ring doesn't capture what's important. For example! Someone hit my neighbor car and Ring missed that capture. Ring Door Bell is not worth the price they charge for it.

The Final Word

Contract Terms

ADT requires a 36-month contract for its monitoring services. Early termination of the contract may result in cancellation fees, typically amounting to 75% of the remaining balance.

Ring does not require any contracts for its monitoring services. Users can opt for professional monitoring on a month-to-month basis, providing flexibility to cancel at any time without penalties. 

Equipment Warranty

ADT offers a Quality Service Plan, which provides extended limited warranty protection for a fee. Specific details regarding the duration and cost of this warranty are not readily available online, so it's advisable to consult with an ADT representative for more information.

Ring provides a one-year warranty on its devices. While this is shorter than some competitors, it covers defects in materials and workmanship. Customers should ensure the reliability of Ring's devices within the first year, as malfunctions after this period may require purchasing replacements at full price.

Money-Back Guarantee

ADT offers a six-month money-back guarantee. If ADT cannot resolve system-related issues within the first six months of activation, customers may receive a refund. Certain restrictions apply, so reviewing the full terms and conditions on ADT's website is recommended.

Ring offers a 30-day return policy. Customers can return products within 30 days of purchase for a full refund if they are not satisfied. This policy provides a shorter evaluation period compared to ADT's guarantee. 

Monthly Monitoring Cost

ADT's monthly monitoring fees start at $28.99 for basic packages. More advanced packages, which include additional features like home automation and video surveillance, have higher monthly fees.

Ring offers professional monitoring through its Ring Protect Plus plan at $10 per month or $100 per year. This plan includes 24/7 professional monitoring, video recording, and extended warranties on devices.

Upfront Fees

ADT charges an upfront fee for equipment and installation. The exact amount varies based on the chosen package and equipment, so consulting with an ADT representative for precise pricing is advisable.

Ring's equipment is purchased upfront, with prices varying depending on the selected devices and packages. Since Ring systems are designed for DIY installation, there are no professional installation fees, potentially reducing overall upfront costs. 

Security Packages

ADT offers several security packages:

  • Traditional Package: Includes 24/7 monitoring, security equipment, and professional installation.
  • Control Package: Adds remote arm/disarm capabilities and smart home controls.
  • Video Package: Includes video surveillance with live streaming and recorded clips.

Ring provides customizable security packages that can include doorbell cameras, indoor and outdoor cameras, alarm systems, and various sensors. Users can build a system tailored to their specific needs and expand it over time.

Equipment Quality and Home Automation

ADT offers high-quality equipment with options for home automation, including smart locks, lights, thermostats, and garage door controls. These devices can be controlled through the ADT mobile app, providing integrated home security and automation solutions.

Ring is known for its innovative equipment, particularly its video doorbells and security cameras. Ring devices integrate with various smart home platforms, allowing users to control and monitor their systems through the Ring app and compatible smart home devices.

When deciding between ADT and Ring, it’s important to consider your specific needs, budget, and preferences:

  • Choose ADT if you value a professionally installed system with extensive home automation capabilities and comprehensive monitoring services. ADT is best suited for those seeking a full-service experience with long-term reliability and advanced security features.
  • Choose Ring if you’re looking for a cost-effective, flexible, and user-friendly home security solution. Ring’s no-contract plans, DIY installation, and affordable monitoring make it an excellent choice for renters, first-time homeowners, or those seeking simple, customizable security systems.

Both companies excel in different areas, making them suitable for different types of customers. ADT offers a more traditional, professionally managed approach, while Ring emphasizes flexibility and affordability with modern, tech-driven solutions. Carefully assess your home security priorities to determine which system best fits your lifestyle.

View the top 10 best home security companies

Top Choice

Ring Logo
Ring

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