Frontpoint Receives Best Company’s 2022 Expert’s Choice Award

Kaitlyn Short

Last Updated: September 14th, 2022

Description of expert's choice award found below

August 2022 — Best Company recently announced that Frontpoint has received the 2022 Expert's Choice Award.

About the Expert’s Choice Award

Every year the Best Company vertical expert highlights one company that they think stands out among competitors, regardless of overall category ranking. 

With over 3,000 customer reviews on BestCompany.com, Frontpoint secures the position as our home security expert’s choice because of its excellent customer service, established positive reputation online, and premium monitoring service.

About Frontpoint

Best Company User Star Rating — 4.1/5 Stars
Type of System — DIY Premium 
Year Founded  — 2007

Frontpoint combines the convenience of a DIY system with the reliability of high-tech equipment. Founded in 2007, the home security company has a proven history of quality customer service and innovative home security solutions. Frontpoint now has over 500 employees and offers home security systems in all 50 states and Washington, D.C. The company has a 4.1 out of 5-star rating with over 3,000 customer reviews on BestCompany.com. 

Customers can choose between three different home security packages based on the size of their home and their desired level of security. Packages start at around $99 with a monthly monitoring fee of $49.99. Frontpoint customers can also customize their package with add-on equipment. 

Company insight 

“We are honored to be chosen for Best Company’s 2022 Expert’s Choice Award for Home Security,” said Sachin Gadhvi, Chief Commercial Officer at Frontpoint. “Frontpoint’s mission is to make it effortless for our customers to protect what matters most to them. We will continue to deliver best-in-class protection with the industry-leading dispatch times and state-of-the-art technology they have come to expect from us.”

Experience and accreditation 

Frontpoint has received multiple awards and recognitions for achievements on Best Company. Here are some of the awards Frontpoint has received in the last year: 

  • 1,000 5-Star Reviews — The 1,000 5-Star Reviews Award is given to companies with 1,000+ 5-star user reviews on Best Company. (See full press release)
  • 2022 Great Quality Award — The Great Quality Award from Best Company is given to companies that have a 4+ average quality sentiment with a minimum of 50 user reviews on the review site. (See full press release)
  • 2022 Top 3 Ranked —The Top 3 Ranked Award is based on the average review score and requires 100 reviews minimum.

Frontpoint reviews

Seventy-eight percent of reviewers gave Frontpoint a 4-star or 5-star rating. We conducted a review of these reviews given within the last year to pinpoint company highlights. 

In our review, 58 percent of these reviews mentioned the professional and knowledgeable nature of customer support. Twenty-three percent of these reviews highlighted the easy installation and moving process. Other major themes include the quality of products, the quick response time from the monitoring center, and the affordable price point. Positive Frontpoint customer review

The bottom line 

You can’t just trust anyone to protect the home and people you love. When searching for a home security system, you need a company you can trust with reliable equipment and helpful employees. If you are thinking about purchasing a home security system, we suggest looking into Frontpoint to see if it’s a good match for you. 

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