SimpliSafe vs Vivint
When it comes to home security systems, Vivint is known for its advanced features and comprehensive services, making it a better choice compared to SimpliSafe. While SimpliSafe offers basic security equipment and monitoring, Vivint provides a wider range of devices including smart home automation, video surveillance, and energy management systems. Vivint's professional installation ensures that all equipment is set up correctly, and its 24/7 monitoring and professional response team ensure a quick response in case of emergencies. Vivint's higher level of customization and advanced features makes it a more robust option for homeowners who want a more comprehensive and cutting-edge security system. Read some of the Vivint and SimpliSafe reviews written by real customers.
Overview
SimpliSafe
$27.00
None
Undisclosed
Undisclosed
Professional, DIY
Yes
18 Years
Vivint
$29.99
None
Undisclosed
Undisclosed
Professional
Yes
25 Years
Ratings
SimpliSafe
Vivint
Pros & Cons
SimpliSafe
PROS
- Low monthly fees
- No contract or moving fees
- 60-Day money-back guarantee
- 100% wireless equipment
- Free and easy installation process
- Customizable equipment packages
CONS
- High upfront equipment costs
- Short three-year warranty
- Basic security equipment
Vivint
PROS
- Professional installation
- 24/7 professional monitoring
- Lifetime equipment warranty
- Smart home compatibility
- Product financing options
- Vivint mobile app
CONS
- $99 moving fee
- Lengthy contracts
- Prices not listed online
- Fair Credit Reporting Act Violation
Reviews
SimpliSafe
Reviews
Vivint
Reviews for SimpliSafe
Helpful Favorable Review
James Price
November 7th, 2023
DETAILS
You get what you pay for. Its Simply Safe. Name says it all. I have set the alarm off by accident a few times over the years. I had the panic button on silent and the cat sat on it had the cops show up quickly. (Don't do silent anymore). Whenever I have forgot it was armed, I got fast response from monitoring service to cancel. It does what it claims, is cheap, and I feel SAFE.
Helpful Critical Review
Brenda Brenner
June 3rd, 2024
The system itself is easy to install And I did not have any problems with the system. The problem is canceling. My daughter canceled three years ago and had to block them from taking the money from her account, After three years of being canceled, they still are attempting. I have been trying to cancel for two months. I keep getting a notice that they will cancel me if I don’t pay and that is what I want, but they refuse to stop harassing me. Don’t give them credit card numbers or bank account info
Reviews for Vivint
Helpful Favorable Review
Sachin Rana
July 18th, 2024
DETAILS
Review Source
I like how reliable their security system is , gives me total control over the house. This company Vivint has provided me with advanced features which i absolutely needed like hd cameras , motion sensors that works execellently and also includes smart locks. They also provided detailed guides on how to operate and manage security system easily.
Helpful Critical Review
Erin Sanders
July 16th, 2024
DETAILS
Review Source
Recently I notified Vivint that our panel was smoking. I contacted their customer support through the app and submitted a picture showing the dark soot inside the panel and going up my wall. I was told that I needed to upgrade my panel to the tune of $2000 + dollars. I will be seeking a new security system with a new company.
The Final Word
Simplisafe and Vivint are both good companies, but the overall best appears to be Vivint. That said, it's our pleasure to give you accurate, up-to-date, and relevant information and it's up to you to choose the company that best matches your situation and needs.
