Name: Ambetter
Rating: 1.4

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Kimberly Bailey Scottsdale, AZ

This company should be called AmNotBetter There first line policy is to deny everything from a bandaid to an emergency surgery

5 years ago

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Eric Atlanta, GA

This is catastrophic insurance ONLY !! They pay for virtually nothing until you hit your deductible. They market this as full coverage but it's not.

5 years ago

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NutWrench St. Marys, GA

This "insurance" is a scam. Nobody in my area accepts their plans and they don't cover anything, including diagnostic tests.

6 years ago

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Rae B Seattle, WA

Terrible! Expensive. Unhelpful and unwilling to work with its members. I really wish I hadn't chosen this company during open enrollment.

6 years ago

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Joe

Got Ambetter for my wife in GA. None of her physicians accepted it and one even laughed when she told them who her ins was with. Stay far away.

6 years ago

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Lisa Weidendorf Richardson, TX

If I could give it 0 stars I would. There are no doctors in the Dallas, Texas. They won't let me go off it and pick another insurance provider.

6 years ago

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Benny Thornton Ball Ground, GA

Worst there is Period. I cannot even get a doctor. I called 20 today and they all stopped taking Ambetter because they don't pay!!! BEWARE

6 years ago

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Donna Rutledge Conyers, GA

Ambetter is a joke. They changed my deductible from 600 to 1800 to 7000. How is this legal. All because I changed my marketplace application

6 years ago

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richard w butler

no improvement; love the low co-pays and 0 dollars on most prescriptions

6 years ago

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Sunil D

Provide immediate answers on claims questions instead of repeating what is on the web site which we can see

6 years ago

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Jennifer Glendale Heights, IL

Zero stars . Paying for incsurance that no one accepts . Can't get a straight answer about what my coverage actually covers . Worst insurance ever.

6 years ago

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W smallwood Port Richey, FL

No one in area accepts it, where is the government regulations? The government requires insurance, then let's these companies exist.

7 years ago

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Daniel Betancourt Miami, FL

Absolutely awful customer service designed to irritate the client into not attempting to contact them. Deplorable service.

7 years ago

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Carissa Leesburg, FL

They are horrible! Their list is a lie. Every place they said takes them does NOT. They are liers and their customer service is a joke.

7 years ago

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Marie Orelus Delray Beach, FL

Absolutely worst, crappy system. Getting through customer service is a hassle takes a lifetime. Their website is absolutely trash.

7 years ago

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Ramiro Loya

I've requested insurance cards 4 times and they say it takes up to 14 business days to receive. I have never gotten any.

7 years ago

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Debbie P.

They offer their plan in Fl. , but have not a single in network provider. Useless and waste of money...thanks Obama care!

7 years ago

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Brent Austin, TX

Absolutely useless. Wish I could cancel. None of the reputable doctors in my area accept them because they're so cheap/slow to pay.

7 years ago

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Michael Sanders

Everything available within their plan is shady. All of their supported hospitals and urgent cares are closed on weekends...

7 years ago

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Anna Peterson Atlanta, GA

HORRIBLE COMPANY!!! FRAUDULENT LISTING OF HEALTH CARE PROVIDERS WHO ACCEPT THIS INSURANCE. DO NOT SIGN UP FOR THIS!!!!!!!!!!!!!!!

8 years ago

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Fred Walser Austin, TX

They sent us a bill at the same time we signed up with Healthcare.gov. I don't know how they sent us a bill. I think this may be a scam.

8 years ago

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Michael Wallace

unasked for insurance and involuntary bills...when they called I asked them to remove me from their list.....seems like a scam....

8 years ago

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Toni Irwin, PA

Incompetent. Website sucks, Health Insurance sucks, Customer Service sucks. Made a bad choice, but the good thing is, I got choices.

8 years ago

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Tiauna Anderson Salt Lake City, UT

I always have been able to get through to customer service and I have been happy with our service!

4 years ago

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Dasha Directo Provo, UT

The prices aren't the best here, so I didn't stick with it. I think other health insurance companies have better prices for the coverage.

6 years ago

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Talina Childers

😢 Not good service at all, all the way around

4 months ago

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Free American Saint Augustine, FL

Their customer service representatives do not speak English competently so that you can comprehend them.

1 year ago

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Conner Kear Raleigh, NC

doesnt cover medications past generic. impossible to cancel. high deductible and poor guest services.

1 year ago

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Brandi King Hudson, FL

Very unhappy with this company. Harassing calls and texts. Can not get straight answer from them at all

1 year ago

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T Whit Miami, FL

I am a broker and this company doesn't care about nobody. They can't even get my direct deposit setup correctly .

3 years ago

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Richard Smith Schaumburg, IL

Any company that sends you pop ups you can't get out of, and cold calls you to sell insurance, run from.

3 years ago

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Steven J. Shearer Scottsdale, AZ

The website is a joke, looks like a 12 year old designed it, and an 8 year old designed the search engine.

3 years ago

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william clinton Liberal, MO

They have changed my medication from what works to what doesn't work over the price they care only about money

5 years ago

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Maggy Swyers Devine, TX

Pay my premium but they continue to deny coverage for procedures and medication. Fraud pure and simple!

5 years ago

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Beth Goshen, IN

The worst insurance available. The WORST. Any Medicaid plan is 100 X better than this one. Avoid at all costs.

5 years ago

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HELopez Edinburg, TX

They stole a months worth of premiums from me and wouldn’t cover me for any services for the whole month.

5 years ago

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Bob

Almost none clinics accept Ambetter insurance including convince clinic. This is the worst health insurance I met.

6 years ago

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Angela Borden, IN

Horrible! Does not cover anything! I went to the ER and nothing was covered. No doctors I know will accept. Scam!!

6 years ago

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Tracey Winter Haven, FL

Ambetter is a JoKe staff has no idea what they r doing everytime u call its a different tale i call it LIES!!!!!

6 years ago

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Yasmin Saigg Boynton Beach, FL

I wish i could give them a 0 star. Terrible customer service. The employees dont know anything. Just terrible.

6 years ago Edited September 14, 2021

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Suz Chandler, AZ

First they lost my account information. Then their automated payment system failed so they canceled my policy.

7 years ago

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SickO

Apparently this company falsely advertises. Doctors listed in providers DO NOT accept this insurance.

7 years ago

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Preston Smith Mesa, AZ

My experience with this company has been the worst possible experience you should imagine... THE WORST.

8 years ago

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Scott cohen Boynton Beach, FL

Awful said would approve perscription if i paid 20% Doctor had to get pre approved and still turned it down.

8 years ago

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Lee Wimberley, TX

Cannot find a doctor that takes Ambetter. They provide a list, but no one on it takes their insurance. Fraud.

8 years ago

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shova Pflugerville, TX

worse company ever. Customer service is worse. Their management is worse. over all everything is worse.

9 years ago

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Serena Hightower Houston, TX

Affordable but confusing as heck to use and tries to charge late fees even when enrolled in Autopay

1 year ago

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Sam

Terrible customer service. A simple billing question is too difficult for their reps.

2 years ago

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Debbie Hurst Greenfield, IN

Denies most all but the basic office visit. Headaches. Phone conversations end with no results.

5 years ago

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Yasir jaff

Is big scams all doctor on there list not cover by ambetter the worst insurance not recommended

6 years ago