Name: Ambetter
Rating: 1.4

star star_border star_border star_border star_border

Cml Clovis, NM

The customer service is atrocious. You can not submit a claim yourself. Call center outsourced to a heavily accented country.

2 years ago

star star_border star_border star_border star_border

Vince Giangiacomo Norristown, PA

They cancelled me without them telling me why and reinstated me without my consent and now are billing me for a policy that I don't want or need.

2 years ago Edited July 24, 2023

star star_border star_border star_border star_border

Scott Port Richey, FL

No doctors in Tampa Bay Area. 1200 doctors in my area and none of them take AmBetter. Please don’t select this company.

2 years ago

star star_border star_border star_border star_border

John Blom Ocala, FL

Even doctor's in the network refuse to accept it. Ambetter is the worst. You might as well just go without insurance and pay cash.

2 years ago

star star_border star_border star_border star_border

Linda Esparza Palm Bay, FL

Terrible Terrible Terrible Service. They can't Cancel a policy. My advice, Don't Ever get insurance with Ambetter it's the Am-Worst!!

2 years ago

star star_border star_border star_border star_border

Yusuf Barey Houston, TX

Pros: None Cons: Too many. Expect to be on hold at least an hour every time you call them. Very few doctors accept Ambetter.

2 years ago

star star_border star_border star_border star_border

Pankaj North Bend, WA

There is nothing good about this insurance company. They give you a rundown on approval and will reject most of the approvals.

3 years ago

star star_border star_border star_border star_border

Kristen Carroll Nashville, TN

Ambetter double charge me for my already over-priced premium and it is taking weeks to get my money back and it is still not resolved.

3 years ago

star star_border star_border star_border star_border

Sunny Hobbs Tucson, AZ

Horrible customer service! Will not answer or return phone calls. Don't cover hardly anything. You are better off being uninsured.

4 years ago

star star star star star

Edone Fleites Dallas, TX

They are very friendly and helpful , i like them.

5 years ago

star star_border star_border star_border star_border

Miss V Manvel, TX

This is a unorganized company. The agents are not truefull. They will take your money and not give you coverage. DO NOT BELIEVE THEM.!!!!

6 years ago

star star_border star_border star_border star_border

Kathryn Atlanta, GA

SCAM! Wish I had read reviews before joining. I just called to cancel and I will still have to pay the "required" 3 months additional. RUN!!

6 years ago

star star_border star_border star_border star_border

Chris Noland Dayton, OH

They fight to not pay any claims.I truly believe this is there business model.I am opening a complaint to the Ohio insurance commission.

6 years ago

star star_border star_border star_border star_border

Kimberly Bailey Scottsdale, AZ

This company should be called AmNotBetter There first line policy is to deny everything from a bandaid to an emergency surgery

6 years ago

star star_border star_border star_border star_border

Eric Atlanta, GA

This is catastrophic insurance ONLY !! They pay for virtually nothing until you hit your deductible. They market this as full coverage but it's not.

6 years ago

star star_border star_border star_border star_border

NutWrench St. Marys, GA

This "insurance" is a scam. Nobody in my area accepts their plans and they don't cover anything, including diagnostic tests.

6 years ago

star star_border star_border star_border star_border

Rae B Seattle, WA

Terrible! Expensive. Unhelpful and unwilling to work with its members. I really wish I hadn't chosen this company during open enrollment.

6 years ago

star star_border star_border star_border star_border

Joe

Got Ambetter for my wife in GA. None of her physicians accepted it and one even laughed when she told them who her ins was with. Stay far away.

6 years ago

star star_border star_border star_border star_border

Lisa Weidendorf Richardson, TX

If I could give it 0 stars I would. There are no doctors in the Dallas, Texas. They won't let me go off it and pick another insurance provider.

6 years ago

star star_border star_border star_border star_border

Benny Thornton Ball Ground, GA

Worst there is Period. I cannot even get a doctor. I called 20 today and they all stopped taking Ambetter because they don't pay!!! BEWARE

7 years ago

star star_border star_border star_border star_border

Donna Rutledge Conyers, GA

Ambetter is a joke. They changed my deductible from 600 to 1800 to 7000. How is this legal. All because I changed my marketplace application

7 years ago

star star star star star_border

richard w butler

no improvement; love the low co-pays and 0 dollars on most prescriptions

7 years ago

star star star_border star_border star_border

Sunil D

Provide immediate answers on claims questions instead of repeating what is on the web site which we can see

7 years ago

star star_border star_border star_border star_border

Jennifer Glendale Heights, IL

Zero stars . Paying for incsurance that no one accepts . Can't get a straight answer about what my coverage actually covers . Worst insurance ever.

7 years ago

star star_border star_border star_border star_border

W smallwood Port Richey, FL

No one in area accepts it, where is the government regulations? The government requires insurance, then let's these companies exist.

7 years ago

star star_border star_border star_border star_border

Daniel Betancourt Miami, FL

Absolutely awful customer service designed to irritate the client into not attempting to contact them. Deplorable service.

7 years ago

star star_border star_border star_border star_border

Carissa Leesburg, FL

They are horrible! Their list is a lie. Every place they said takes them does NOT. They are liers and their customer service is a joke.

7 years ago

star star_border star_border star_border star_border

Marie Orelus Delray Beach, FL

Absolutely worst, crappy system. Getting through customer service is a hassle takes a lifetime. Their website is absolutely trash.

8 years ago

star star_border star_border star_border star_border

Ramiro Loya

I've requested insurance cards 4 times and they say it takes up to 14 business days to receive. I have never gotten any.

8 years ago

star star_border star_border star_border star_border

Debbie P.

They offer their plan in Fl. , but have not a single in network provider. Useless and waste of money...thanks Obama care!

8 years ago

star star_border star_border star_border star_border

Brent Austin, TX

Absolutely useless. Wish I could cancel. None of the reputable doctors in my area accept them because they're so cheap/slow to pay.

8 years ago

star star_border star_border star_border star_border

Michael Sanders

Everything available within their plan is shady. All of their supported hospitals and urgent cares are closed on weekends...

8 years ago

star star_border star_border star_border star_border

Anna Peterson Atlanta, GA

HORRIBLE COMPANY!!! FRAUDULENT LISTING OF HEALTH CARE PROVIDERS WHO ACCEPT THIS INSURANCE. DO NOT SIGN UP FOR THIS!!!!!!!!!!!!!!!

8 years ago

star star_border star_border star_border star_border

Fred Walser Austin, TX

They sent us a bill at the same time we signed up with Healthcare.gov. I don't know how they sent us a bill. I think this may be a scam.

8 years ago

star star_border star_border star_border star_border

Michael Wallace

unasked for insurance and involuntary bills...when they called I asked them to remove me from their list.....seems like a scam....

8 years ago

star star_border star_border star_border star_border

Toni Irwin, PA

Incompetent. Website sucks, Health Insurance sucks, Customer Service sucks. Made a bad choice, but the good thing is, I got choices.

9 years ago

star star star star star_border

Tiauna Anderson Salt Lake City, UT

I always have been able to get through to customer service and I have been happy with our service!

5 years ago

star star star_border star_border star_border

Dasha Directo Provo, UT

The prices aren't the best here, so I didn't stick with it. I think other health insurance companies have better prices for the coverage.

6 years ago

star star_border star_border star_border star_border

Free American Saint Augustine, FL

Their customer service representatives do not speak English competently so that you can comprehend them.

2 years ago

star star_border star_border star_border star_border

Conner Kear Raleigh, NC

doesnt cover medications past generic. impossible to cancel. high deductible and poor guest services.

2 years ago

star star_border star_border star_border star_border

Brandi King Hudson, FL

Very unhappy with this company. Harassing calls and texts. Can not get straight answer from them at all

2 years ago

star star_border star_border star_border star_border

T Whit Miami, FL

I am a broker and this company doesn't care about nobody. They can't even get my direct deposit setup correctly .

3 years ago

star star_border star_border star_border star_border

Richard Smith Schaumburg, IL

Any company that sends you pop ups you can't get out of, and cold calls you to sell insurance, run from.

3 years ago

star star_border star_border star_border star_border

Steven J. Shearer Scottsdale, AZ

The website is a joke, looks like a 12 year old designed it, and an 8 year old designed the search engine.

4 years ago

star star_border star_border star_border star_border

william clinton Liberal, MO

They have changed my medication from what works to what doesn't work over the price they care only about money

5 years ago

star star_border star_border star_border star_border

Maggy Swyers Devine, TX

Pay my premium but they continue to deny coverage for procedures and medication. Fraud pure and simple!

6 years ago

star star_border star_border star_border star_border

Beth Goshen, IN

The worst insurance available. The WORST. Any Medicaid plan is 100 X better than this one. Avoid at all costs.

6 years ago

star star_border star_border star_border star_border

HELopez Edinburg, TX

They stole a months worth of premiums from me and wouldn’t cover me for any services for the whole month.

6 years ago

star star_border star_border star_border star_border

Bob

Almost none clinics accept Ambetter insurance including convince clinic. This is the worst health insurance I met.

7 years ago

star star_border star_border star_border star_border

Angela Borden, IN

Horrible! Does not cover anything! I went to the ER and nothing was covered. No doctors I know will accept. Scam!!

7 years ago