Name: Ambetter
Rating: 1.2

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Cap Fort Lauderdale, FL

Terrible, terrible insurance. Have been attempting to get an approval for six months for celebrex....they should change their name to Paybetter or Scambetter instead of Ambetter.

8 years ago Edited September 14, 2021

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Stephanie Atkinson

In network Ambetter doctors and even after a filed claim, they show they as not being in network. I have screenshots. Bills in excess of 2K. Will keep disputing.

8 years ago

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Thomas Gulley

This company ALWAYS finds some red tape for an excuse not to cover clients when making a claim. All they do is take your money and give you the middle finger!

8 years ago

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mrealist

I was illegally signed up to AMBetter. That's right, they took information from my current provider, created an account for me and sent me a bill. Can you say LAWSUIT!!!

9 years ago

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Henry smith Bothell, WA

Ambetter is a scam company. They will take your money as fast as they can and it does not provide any care at all. This company is a total ac. Stay away from them!

9 years ago

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Honey Philadelphia, PA

So many plans. Very confusing! I would like to know the reason for that, They are not fear with agents, they do not allow them to represent the company.

10 years ago

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Pouya

This insurance should be out of business. It took them 3 months to give my wife credential. She couldn't see her clients who needed her for 3 months.

2 years ago

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Cml Clovis, NM

The customer service is atrocious. You can not submit a claim yourself. Call center outsourced to a heavily accented country.

2 years ago

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Vince Giangiacomo Norristown, PA

They cancelled me without them telling me why and reinstated me without my consent and now are billing me for a policy that I don't want or need.

2 years ago Edited July 24, 2023

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Scott Port Richey, FL

No doctors in Tampa Bay Area. 1200 doctors in my area and none of them take AmBetter. Please don’t select this company.

2 years ago

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John Blom Ocala, FL

Even doctor's in the network refuse to accept it. Ambetter is the worst. You might as well just go without insurance and pay cash.

3 years ago

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Linda Esparza Palm Bay, FL

Terrible Terrible Terrible Service. They can't Cancel a policy. My advice, Don't Ever get insurance with Ambetter it's the Am-Worst!!

3 years ago

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Yusuf Barey Houston, TX

Pros: None Cons: Too many. Expect to be on hold at least an hour every time you call them. Very few doctors accept Ambetter.

3 years ago

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Pankaj North Bend, WA

There is nothing good about this insurance company. They give you a rundown on approval and will reject most of the approvals.

3 years ago

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Kristen Carroll Nashville, TN

Ambetter double charge me for my already over-priced premium and it is taking weeks to get my money back and it is still not resolved.

3 years ago

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Sunny Hobbs Tucson, AZ

Horrible customer service! Will not answer or return phone calls. Don't cover hardly anything. You are better off being uninsured.

4 years ago

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Edone Fleites Dallas, TX

They are very friendly and helpful , i like them.

5 years ago

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Miss V Manvel, TX

This is a unorganized company. The agents are not truefull. They will take your money and not give you coverage. DO NOT BELIEVE THEM.!!!!

6 years ago

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Kathryn Atlanta, GA

SCAM! Wish I had read reviews before joining. I just called to cancel and I will still have to pay the "required" 3 months additional. RUN!!

6 years ago

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Chris Noland Dayton, OH

They fight to not pay any claims.I truly believe this is there business model.I am opening a complaint to the Ohio insurance commission.

6 years ago

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Kimberly Bailey Scottsdale, AZ

This company should be called AmNotBetter There first line policy is to deny everything from a bandaid to an emergency surgery

6 years ago

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Eric Atlanta, GA

This is catastrophic insurance ONLY !! They pay for virtually nothing until you hit your deductible. They market this as full coverage but it's not.

6 years ago

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NutWrench St. Marys, GA

This "insurance" is a scam. Nobody in my area accepts their plans and they don't cover anything, including diagnostic tests.

6 years ago

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Rae B Seattle, WA

Terrible! Expensive. Unhelpful and unwilling to work with its members. I really wish I hadn't chosen this company during open enrollment.

6 years ago

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Joe

Got Ambetter for my wife in GA. None of her physicians accepted it and one even laughed when she told them who her ins was with. Stay far away.

7 years ago

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Lisa Weidendorf Richardson, TX

If I could give it 0 stars I would. There are no doctors in the Dallas, Texas. They won't let me go off it and pick another insurance provider.

7 years ago

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Benny Thornton Ball Ground, GA

Worst there is Period. I cannot even get a doctor. I called 20 today and they all stopped taking Ambetter because they don't pay!!! BEWARE

7 years ago

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Donna Rutledge Conyers, GA

Ambetter is a joke. They changed my deductible from 600 to 1800 to 7000. How is this legal. All because I changed my marketplace application

7 years ago

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richard w butler

no improvement; love the low co-pays and 0 dollars on most prescriptions

7 years ago

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Sunil D

Provide immediate answers on claims questions instead of repeating what is on the web site which we can see

7 years ago

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Jennifer Glendale Heights, IL

Zero stars . Paying for incsurance that no one accepts . Can't get a straight answer about what my coverage actually covers . Worst insurance ever.

7 years ago

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W smallwood Port Richey, FL

No one in area accepts it, where is the government regulations? The government requires insurance, then let's these companies exist.

7 years ago

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Daniel Betancourt Miami, FL

Absolutely awful customer service designed to irritate the client into not attempting to contact them. Deplorable service.

7 years ago

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Carissa Leesburg, FL

They are horrible! Their list is a lie. Every place they said takes them does NOT. They are liers and their customer service is a joke.

8 years ago

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Marie Orelus Delray Beach, FL

Absolutely worst, crappy system. Getting through customer service is a hassle takes a lifetime. Their website is absolutely trash.

8 years ago

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Ramiro Loya

I've requested insurance cards 4 times and they say it takes up to 14 business days to receive. I have never gotten any.

8 years ago

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Debbie P.

They offer their plan in Fl. , but have not a single in network provider. Useless and waste of money...thanks Obama care!

8 years ago

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Brent Austin, TX

Absolutely useless. Wish I could cancel. None of the reputable doctors in my area accept them because they're so cheap/slow to pay.

8 years ago

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Michael Sanders

Everything available within their plan is shady. All of their supported hospitals and urgent cares are closed on weekends...

8 years ago

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Anna Peterson Atlanta, GA

HORRIBLE COMPANY!!! FRAUDULENT LISTING OF HEALTH CARE PROVIDERS WHO ACCEPT THIS INSURANCE. DO NOT SIGN UP FOR THIS!!!!!!!!!!!!!!!

9 years ago

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Fred Walser Austin, TX

They sent us a bill at the same time we signed up with Healthcare.gov. I don't know how they sent us a bill. I think this may be a scam.

9 years ago

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Michael Wallace

unasked for insurance and involuntary bills...when they called I asked them to remove me from their list.....seems like a scam....

9 years ago

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Toni Irwin, PA

Incompetent. Website sucks, Health Insurance sucks, Customer Service sucks. Made a bad choice, but the good thing is, I got choices.

9 years ago

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Tiauna Anderson Salt Lake City, UT

I always have been able to get through to customer service and I have been happy with our service!

5 years ago

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Dasha Directo Provo, UT

The prices aren't the best here, so I didn't stick with it. I think other health insurance companies have better prices for the coverage.

7 years ago

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brandon s

Ambetter left me with thousands of dollars in unpaid co-pays. Worst insurance ever. Run away from this !!!

1 year ago

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Free American Saint Augustine, FL

Their customer service representatives do not speak English competently so that you can comprehend them.

2 years ago

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Conner Kear Raleigh, NC

doesnt cover medications past generic. impossible to cancel. high deductible and poor guest services.

2 years ago

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Brandi King Hudson, FL

Very unhappy with this company. Harassing calls and texts. Can not get straight answer from them at all

2 years ago

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T Whit Miami, FL

I am a broker and this company doesn't care about nobody. They can't even get my direct deposit setup correctly .

4 years ago