Name: Ambetter
Rating: 1.4

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David Harap Austin, TX

Wow, this is the most customer unfriendly company possible. Poor selection of healthcare providers, fraudulent renewal practices, and a general sense of bureaucratic indifference.

7 years ago

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Fany Orlando, FL

RUN FROM THIS INSURANCE! AWFUL CUSTOMER SERVICE, THEY KNOW NOTHING ABOUT THEIR INSURANCE, THEY ARE UNABLE TO GIVE YOU ANY INFORMATION, CUSTOMER SERVICE REPS SOUND LIKE THEY ARE SLEEPING AND NOT WORKING!

8 years ago

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Christopher Peck Boca Raton, FL

there is nothing good about this company. Premiums going up from $875 to $1200 per month, thank god my wife is eligible for a family plan at work for $484 per month for insurance 1000X better then AmWorst.

8 years ago

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TINA MARIA WHITE

AMBETTER SHOULD NOT BE ALLOWED TO PARTICIPATE AS A PROVIDER FOR THE AFFORDABLE HEALTH CARE MARKET PLACE-OBAMA CARE. THE WORST COMPANY DOES NOT COVER STANDARD DRUGS THAT OTHER COMPANIES LIKE HUMANA AND AETNA COVERS.

8 years ago

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S Holtsclaw Dallas, TX

I live in Dallas, TX. PCP assigned (30 miles away) has phone # that is out of service. Other listed PCP offices called said "NO" to Ambetter, one laughed and hung up. Closest urgent care open Saturday is 186 miles away.

8 years ago

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Myrna Newmam

I have called every doctor within 10 miles, 2 of them could see me in August the other 38 are not accepting new patients. I have not seen a doctor in 6 years because of this! Who can wait 5 months for an appointment?

8 years ago

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George Grand Prairie, TX

I live in DFW metroplex with population 7 million and they don't have dermatologist. Called 3 times for the last 3 weeks - no result. Called Marketplace , they send me back to Ambetter. I think their name should be Amworst.

8 years ago

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studfindingball Phoenix, AZ

Deductible is 2800% higher than previous year provider for Obamacare, premium is 300% higher, and yearly out of pocket cap is 1400% higher. Thank God that Reneger Obama is gone. I hope Obamacare is repealed.

8 years ago

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Leonard Wegrzyn Chicago, IL

My wife wasted 268 dollars on a months coverage. Every provider she called that this company said accepted them did not in fact take this insurance. She wasted many hours on the phone. They should be investigated

8 years ago

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Betty Palmieri Fort Worth, TX

Can't fine a doctor that takes ambetter that near 200 miles away. Most doctors have not even heard of ambetter. Customer service hangs up on you when you ask questions and try to get help

8 years ago

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Tucson Connie Tucson, AZ

Just starting! Called cust. srvc; incredibly long hold. She didn't know what to do, then disconnected. Called back; dismal hold. Couldn't help either. No apologies; no responsibility. Awful.

8 years ago

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Brenda Walsh Irving, TX

You cannot be sure what hospitals are in network AND most of the doctors that are in network don't utilize hospitals listed as in network with this provider. Sounds like a trap to keep them from paying anything.

9 years ago

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Suzanne Noel Miami, FL

This has to be the worst customer service experience I've had - shameful that this is a health insurance provider. I would rather pay premium rates directly to hospitals/doctors than to give them a penny of my money.

9 years ago

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pissedoff

DONE DO IT! Do not give them your money. WORST provider ever. No doctors will see me because they never receive payment for claims. I pay good money to have terrible service and I am switching immediately as of January 1st!

9 years ago

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Lam truong Everett, WA

I need to visit gastrologist. But when i contacted some places, they didn't take Ambetter Insurance. Even i have to pay $191/month. I am really need help.

9 years ago

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Doug Barclay Bellbrook, OH

Could not find a doctor in my area that would accept new patients in my area that are covered by Ambetter... Even if on ambetters list, still a no go..... Switching in January... Would do it now but Obamacaree won't let me..

9 years ago

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Abraham Bustamante Houston, TX

This insurance is a scam! My mom went to get some X-rays and it didn't cover 1 penny, she pays over 200 dollars a month for the insurance and for other reasons this insurance is just the worst ever!

9 years ago

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J M Jodu Riverside, IL

Every time I try to get a primary doctor that is listed as accepting patients on the Ambetter website, I call and find they no longer take Ambetter insurance. What a headache.

9 years ago

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Kelly101Girl Villa Park, IL

not only do i find this insurance kinda high but nobody takes it! WTF medicaid offers 100 times better coverage! i hate this forced upon me insurance that i can barely afford but yet make too much for free healthcare....

9 years ago

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Christina FL

They label a lot of doctors as in-network when they are actually not covered. I've had this insurance since February 2016 and this has happened more than a handful of times already.

9 years ago

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Jean IL

No one accepts ambetter. I am having a hard time finding doctors and hospitals who accept this insurance. At the end, go with another insurance provider. Now I need to see what other options I have.

9 years ago

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Roxana Valdes-Lynch Miami, FL

I cannot start describing the number of phone calls I have had to make to this terrible company to get some basics things done. They have been my worst nightmare during 2016. HORRIBLE COMPANY!!!!! Run away from them. RUN!!!!

9 years ago

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Isabella Martinez Metairie, LA

The WORST insurance possible. They have a bunch of doctors listed that don't accept the insurance. I couldn't see a doctor at all. What is the point of the insurance if I can't see a doctor?

9 years ago

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Betty Mills Hollywood, FL

Worst insurance I ever had, I have trouble getting any help from them, say they will call back never do, their provider list is very limited, I would love to go back to Coventry I never had any problem with them

9 years ago

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Shannon New Albany, IN

They can't even post a payment properly to your account, what more can you expect? 1 hour hold time. Not covering widely used prescriptions. Use this company as an absolute last resort (as have I).

9 years ago

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Louisena Osias Tallahassee, FL

Customer service is amazing! I also love how it so easy to access my plan in order to pay my premium.

4 years ago

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Amy K Mesa, AZ

Went with ambetter because they were the least expensive... when it came to me needing to use the insurance they only paid for 150 of my 1000+ bill! And I had been paying them 450 a month. Useless insurance.

5 years ago

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michelle l pierce Gilbert, AZ

This is my medical insurance company, They have gone above great to help me any time I have had an issue.

7 years ago

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Julie Jeffers

I've not received no insurance cards. Only tennova takes it. A lot of doctors don't take this insurance. And none of my doctors never heard of this insurance

1 year ago

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Chelsie Lucas Columbia, MO

Terrible customer service. You can’t get to anyone because the machine operator doesn’t work. Then when you do you can’t understand them. Extremely frustrating

2 years ago

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Moffy Tribble Scottsdale, AZ

This company is HORRIBLE. You cannot contact anyone by phone. They canceled all of our doctors and gave us no notice. Now none of our appointments are covered.

2 years ago

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James Brunson Darlington, SC

Horrible!! Left blue cross for ambetter and that was a huge mistake. Nobody accepts ambetter. Their customer service is horrible. Worst insurance ever

2 years ago

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Basset

They are a HUGE waste of money. Deny nearly EVERY claim including routine annual exams. If you want insurance and not just to throw money down the drain..... RUN!

2 years ago Edited June 22, 2023

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Sierra Nguyen Friendswood, TX

Horrible customer service. Says the cover doctors that they don’t. You have to call to verify and even then they say the doctor is covered when they aren’t.

4 years ago

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Cindy Wilson

Bad experience. No primary care physicians available. The ones that were in their network discontinued accepting this insurance because physicians were not being paid.

5 years ago

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Paul Henderson, NV

Ambetter's website is a mess. I have never been able to login to my account, so every time I need to do something, I have to call their customer service.

6 years ago

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Elizabeth Monge Chicago, IL

It is the worse plan I ever had!! I can't get appointments with doctors. If you do; it's about a month wait and nobody accepts this insurance bc the doctors don't get paid.

6 years ago

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Daniela Mihali Edmonds, WA

The terrible health insurance ever. Ambetter has only taken our money and is very expensive. No doctor wants to take this insurance. I will never buy this ever again.

6 years ago

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Al Boca Raton, FL

Billing and coverage is always problematic. If this were a car brand it would be a Rambler, obsolescent and unreliable. Big mistake going with Ambetter.

7 years ago

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Patrick Boynton Beach, FL

The worst insurance in the world. Always takes forevor to get care. Nothing approved. Not real insurance! Do not buy. Run from this company if you want to live!

7 years ago

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NATALIE OLDROYD Cave Creek, AZ

keep suspending our insurance by claiming auto pay not set up. They're shut down their call center and are not taking calls. Not even sure if they're still in business.

7 years ago

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Luis Atlanta, GA

Tired to call, email, ... etc VERY DISAPPOINTED no one answer the phone or email never. Tired to waist hours and hours on the phone..... These guys are THE WORST

7 years ago

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Cap Fort Lauderdale, FL

Terrible, terrible insurance. Have been attempting to get an approval for six months for celebrex....they should change their name to Paybetter or Scambetter instead of Ambetter.

8 years ago Edited September 14, 2021

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Stephanie Atkinson

In network Ambetter doctors and even after a filed claim, they show they as not being in network. I have screenshots. Bills in excess of 2K. Will keep disputing.

8 years ago

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Thomas Gulley

This company ALWAYS finds some red tape for an excuse not to cover clients when making a claim. All they do is take your money and give you the middle finger!

8 years ago

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mrealist

I was illegally signed up to AMBetter. That's right, they took information from my current provider, created an account for me and sent me a bill. Can you say LAWSUIT!!!

8 years ago

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Henry smith Bothell, WA

Ambetter is a scam company. They will take your money as fast as they can and it does not provide any care at all. This company is a total ac. Stay away from them!

9 years ago

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Honey Philadelphia, PA

So many plans. Very confusing! I would like to know the reason for that, They are not fear with agents, they do not allow them to represent the company.

10 years ago

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brandon s

Ambetter left me with thousands of dollars in unpaid co-pays. Worst insurance ever. Run away from this !!!

10 months ago

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Pouya

This insurance should be out of business. It took them 3 months to give my wife credential. She couldn't see her clients who needed her for 3 months.

2 years ago